Staypineapple, An Elegant Hotel, Union Square

Hotels
•
StayPineapple Hotels
9 (1415 reviews)
580 Geary St , San Francisco , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Safety concerns near hotel
Heater issues

Categories

Cleanliness
8.59
Cleanliness was mentioned positively but also had concerns about safety when walking in the area.
Service
10
Staff, particularly Yesha, received high praise for their warmth and attentiveness, making the stay memorable.
Location
8.56
Great location but safety concerns were noted in the reviews.
Room Quality
8.6
Rooms were described as comfortable, but some issues were raised regarding room size and heater functionality.
Amenities
8.55
Amenities acknowledged as appealing but missing features like an open bar area were discussed.
Value for Money
9.58
The hotel considered a great value for the price based on overall quality.
Food and Beverage
8.54
Food and beverage options were not directly commented on but assumed to be standard for the hotel tier.
Overall Experience
9.59
Overall experience was highly rated with several guests remarking they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:28

Property Description

Historic Charm and Modern Comforts
Staypineapple, a 1913 historic hotel near Union Square, seamlessly blends modern decor with 1930s Victorian elegance. Each room features a flat-screen TV, en suite bathroom with a hairdryer, and a coffee machine for your daily brew.

Convenient Amenities
Enjoy a coffee and treats reception at check-in and stay connected with free WiFi throughout the hotel. Need assistance? Our concierge services and 24-hour reception are here to help. Plus, make use of the lobby computer for any business needs.

Explore San Francisco
Immerse yourself in the vibrant city - visit Chinatown just 1 km away or take a leisurely 8-minute walk to Grace Cathedral. Book your stay at Staypineapple now and experience the best of San Francisco.

Important information:

Please note:

Dogs are welcome with a fee. The fee covers cleaning costs, use of a dog bed, and complimentary dog treats/poop bags.

Please note that, Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1415 reviews
Cleanliness: 8.59
Service: 10
Location: 8.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.58
Food and Beverage: 8.54
Overall Experience: 9.59
J
Jagga2007 • Solo travel • London, England
10
Wonderful art deco inspired hotel with a great service and atmosphere.
Pros:

Hotel location is perfect for Union Square and for public transport links. Very close to the main Union Square shopping area and transport links for the city. The art deco lobby is wonderful warm, spacious and welcoming. Valet parking is available next door from a separate company but is perfect for loading / unloading luggage, not a huge car park so limited spaces. Although didn’t have any problems with being full.

2026-02-13 • via Tripadvisor
R
ricardomW3035ZL • Friends getaway
10
Superbowl stay
Pros:

Very friendly and clean.ask for yesha, she's great help

2026-02-11 • via Tripadvisor
Y
yannikr2026 • Solo travel
10
Awesome stay
Pros:

Nixxy was great
Was able to get everything sorted out prior to stay to have a less stressful experience

2026-02-09 • via Tripadvisor
A
alex_msnk • Couples
10
Had a good time
Pros:

Staff was absolutely lovely and helpful. Hotel is only 10 minutes walk from the famous cable car. We had a great time in SF. Thank you

2026-02-05 • via Tripadvisor
M
mollymoo_7 • Couples
8
Ok stay in San Francisco
Pros:

The hotel staff were friendly on arrival and the hotel lobby was welcoming. The location was close to union square however it was on the outskirts of the tenderloin district so it didn’t feel particularly safe walking home in the dark. The hotel rooms were also quite small. The hotel bar wasn’t open. They mentioned you got a reusable cup in the room which was cute however it would have been nice to receive one each as they only left one.

2026-02-03 • via Tripadvisor
2
20darjas • Solo travel
10
Lovely little hotel and amazing Team
Pros:

Lovely hotel and lovely Team! Brian at the welcome desk was very nice and helpful. The room was a bit noisy at night, but that what you would expect from being at the city center.

2026-02-02 • via Tripadvisor
7
753alfied • Solo travel
10
City break
Pros:

Great location in a safe area of the city, comfortable beds and cool rooms - Yesha at the front desk was particularly kind and welcoming. Great stay overall

2026-01-31 • via Tripadvisor
K
Kayleigh • couple • gb
7
Funky hotel
Pros:

The staff were friendly and the hotel lobby was really funky. The beds were comfortable.

Cons:

The location wasn’t great. We didn’t realise before we booked that it was in a precarious location on the edge of tenderloin. The rooms could also do with a refresh. There wasn’t much storage and the one shelf we had in the bathroom we couldn’t use as it was hanging off.

2026-01-28 • via Nuitee
P
Patrick • solo_traveller • us
9
2026-01-24 • via Nuitee
G
Gabriel • couple • us
7
In the heart of the city
Pros:

Charming building with available parking next door.

Cons:

Noisy Neighbourhood

2026-01-22 • via Nuitee
L
Lewis • couple • us
9
2026-01-22 • via Nuitee
A
Aaron • couple • us
10
2026-01-20 • via Nuitee
E
Emma • couple • gb
8
Great place but not great location
Pros:

Rooms are small but have everything you need. Spotlessly clean and the comfiest bed I have ever slept in. Very nice shower too.

Cons:

Whilst the hotel is very nice the location isn’t great at all. There are loads of homeless people on the streets outside 24/7 with needles and drugs. Also witnessing several altercation. It did make us feel uneasy and not safe so always got an uber right outside the hotel to take us out of the area instead of walking.

2026-01-19 • via Nuitee
R
Rushabh • couple • us
6
Pros:

staff was very good

Cons:

It had two small comforter so me my wife are had different one. Smell around the floor to elevator area.

2026-01-19 • via Nuitee
L
LEMEUNIER • family_with_children • fr
9
Bon emplacement dans un quartier difficile
Pros:

Bel hôtel en plein centre de San Francisco. Petite difficulté à trouver un parking, et il faut savoir que le centre de San Francisco est le lieu de vie d'une multitude de sans abris, ce qui peut choquer à la première approche. Aucun sentiment d'insécurité cependant. Centre ville à 5mns à pied. Pas de possibilité de petit-déjeuner dans l'hôtel.

2026-01-19 • via Nuitee
E
EDO • family_with_children • ch
6
2026-01-19 • via Nuitee
L
Laura • solo_traveller • us
1
The worst experience in my life in a hotel.
Pros:

-

Cons:

The worst experience in my life in a hotel.
The elevator was out of service during my entire stay, and no one offered to help with luggage or food deliveries. Additionally, the air conditioning didn’t work, and they blocked access to my room without any notice, leaving me locked out with my belongings inside. It’s unacceptable for a 4-star hotel to be without an elevator, and for most of the staff — except for Manuel Sarmiento, who was kind and helpful — to be so discourteous. When I went to ask about a charge on my bill, one of the staff members told me he didn’t want to talk to me. Completely unprofessional.

2026-01-19 • via Nuitee
B
Betty • family_with_children • us
9
The hotel is unique and everyone was helpful.
Pros:

The hotel was centrally located to everything I wanted to visit. Also great location to catch the cable cars and tour buses. Also some great restaurants nearby.

Cons:

I did not have any dislikes.

2026-01-19 • via Nuitee
P
Pascal • solo_traveller • fr
7
2026-01-19 • via Nuitee
M
Mark • extended_group • us
4
2026-01-19 • via Nuitee