Staypineapple, An Elegant Hotel, Union Square

Hotels
StayPineapple Hotels
9 (1456 reviews)
580 Geary St , San Francisco , us

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Safety concerns near hotel
Heater issues

Categories

Cleanliness
8.59
Cleanliness was mentioned positively but also had concerns about safety when walking in the area.
Service
10
Staff, particularly Yesha, received high praise for their warmth and attentiveness, making the stay memorable.
Location
8.56
Great location but safety concerns were noted in the reviews.
Room Quality
8.6
Rooms were described as comfortable, but some issues were raised regarding room size and heater functionality.
Amenities
8.55
Amenities acknowledged as appealing but missing features like an open bar area were discussed.
Value for Money
9.58
The hotel considered a great value for the price based on overall quality.
Food and Beverage
8.54
Food and beverage options were not directly commented on but assumed to be standard for the hotel tier.
Overall Experience
9.59
Overall experience was highly rated with several guests remarking they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:28

Property Description

Historic Charm and Modern Comforts
Staypineapple, a 1913 historic hotel near Union Square, seamlessly blends modern decor with 1930s Victorian elegance. Each room features a flat-screen TV, en suite bathroom with a hairdryer, and a coffee machine for your daily brew.

Convenient Amenities
Enjoy a coffee and treats reception at check-in and stay connected with free WiFi throughout the hotel. Need assistance? Our concierge services and 24-hour reception are here to help. Plus, make use of the lobby computer for any business needs.

Explore San Francisco
Immerse yourself in the vibrant city - visit Chinatown just 1 km away or take a leisurely 8-minute walk to Grace Cathedral. Book your stay at Staypineapple now and experience the best of San Francisco.

Important information:

Please note:

Dogs are welcome with a fee. The fee covers cleaning costs, use of a dog bed, and complimentary dog treats/poop bags.

Please note that, Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1456 reviews
Cleanliness: 8.59
Service: 10
Location: 8.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.58
Food and Beverage: 8.54
Overall Experience: 9.59
T
Timur couple kz
10
2026-05-23 via Nuitee
A
Andrew solo_traveller gb
9
Pros:

Loved the decor in the lobby and the room, loved the complementary coffee, drinks and reusable water bottle. Particularly loved the branding and dog-friendliness

Cons:

Some intermittent buzz/drone during the night, likely from outside the hotel. Occasional drain-like smell, again likely from outside the hotel

2026-05-23 via Nuitee
L
Lani couple us
10
Pros:

Staypineapple is a beautiful hotel. I loved the decor! It definitely was a 5 star hotel! The staff were super friendly! I read reviews about homeless nearby, but we hardly encountered any. We felt very safe walking back to our hotel at night. We parked our expedition max at a parking garage nearby which the very nice hotel clerk ( I think his name is Ryan) recommended. We paid $60 a night. We left our car there the whole time and it was in good hands. It was a 10 minute walk to the cable car stop and we walked to Oracle Park ( about 30 minutes). We loved our stay at Staypineapple!

2026-05-20 via Nuitee
H
HELENA couple es
3
MAL
Pros:

poco

Cons:

El hotel es caro para lo que ofrecen, muy malos olores en pasillos y zonas comunes, habitación muy muy pequeña y practicamente sin ventilación, si te quedas 3 noches a dormir es imposible ventilarla y el ambiente esta super condensado, ruido muy fuerte de los aparatos de ventilación del exterior que se oye durante toda la noche. Pero lo peor sin duda es la zona, es horrible, te lo venden como en el centro de la ciudad y justo esta al lado de la calle mas turbia de todo san francisco (el barrio de tendamlorian). Además solo te ofrecen como alternativa el parking que esta al lado del hotel que vale 80 dolares y tienes que dejarles las llaves y no tiene ningún tipo de vigilancia, les preguntas por mejores parkings (que los hay) y te dicen que sí, que hay más por la zona, pero no te dan información, tienes que buscarte la vida.

2026-05-20 via Nuitee
R
Roy couple gb
7
I should have checked better in regatrds to
Pros:

Every member of staff were so friendly and helpful. There was nothing too much for them. The room although on the smallish size was still perfectly adequate for us. The bathroom had constant hot water at all times of the day and the room itself was spotless. The whole of the hotel was designed in a very classic style and gave a fantastic first impression. By far the biggest plus for the hotel was it's staff.

Cons:

No bar, no food, poor internet in the bedroom and no coffee lounge although there was a diy coffee machine in the reception area. There was a lot of outside noise during the night times but this cannot be the responsibility of the hotel but maybe something the local council could work on. Having said that none of the negatives detracted from our stay.

2026-05-18 via Nuitee
C
Christen couple us
7
Small rooms, comfy bed but very tall, homeless in the hood.
Pros:

We love Staypineapple hotels. Bed was comfortable. Nice decor.

Cons:

Couldn’t control the temp of the room enough, too warm to sleep in. Bed is WAY TO HIGH if you have a small dog which is why we did t bring her this time. And the room is super small. Had to house our 4 large luggage’s at a friend’s house during our stay. Also encountered 7 homeless people within 3 blocks of the hotel.

2026-05-14 via Nuitee
M
Michael solo_traveller il
9
2026-05-13 via Nuitee
B
Blake couple us
8
Pros:

Great location and the rooms were comfortable

2026-05-11 via Nuitee
M
Marcelo couple ar
10
Pros:

Ubicacion exclente de Holliwood

2026-05-11 via Nuitee
C
Charles solo_traveller us
4
Fell short of expectations.
Pros:

The room was clean and comfortable.

Cons:

This is in an extremely noisy area. Some of the noise might have actually been coming from the hotel itself. It was noisy at night, making it difficult to sleep. Half of the TV channels weren't working, the refrigerator wasn't working, the phone wasn't working. The internet went down. Check-in took too long, the elevator was slow and depending on where you are coming from, there were few public transportation routes to take you back uphill.

2026-05-10 via Nuitee
S
SANDRA extended_group fr
9
Très bon emplacement
Pros:

L’hôtel est très bien situé, les chambres ne sont pas très grandes mais très confortables. Literie excellente, grande douche. Jolie décoration. Privilégier les chambres côté cour car très très bruyant coté rue. Bon rapport qualité prix pour cet établissement.

Cons:

L’hôtel ne propose pas de petit déjeuner mais vous trouverez un excellent breakfast un peu plus bas dans la rue au PINECREST.

2026-05-09 via Nuitee
T
Tony couple us
5
Nice on the inside, but very scary on the outside.
Pros:

The hotel was nice and clean on the inside. The staff was friendly.

Cons:

The location is very bad situation wise. It is located near Union Square and close to downtown. But the Union Square area is just filled with homeless folks all over. When you leave the hotel, there is at least 20 homeless people on every block for several blocks in any direction you go. They didn't really bother us except a few asked for money, but they still feel threatening, so you have to be very aware of what they're doing. San Francisco city government says they have done a good job cleaning up the homeless situation. They have not. They just moved them out of the business district and other high profile tourist areas, forcing them to other areas of town less traveled.

Although the hotel is nice on the inside, there is nothing going on there. It appears there is a small but nice lobby/reception/bar area, but it's shut down and doesn't appear anything is being done to reopen it , so there was no social life in there. No restaurant either. So it's just a place to sleep...if you can. The hotel is right on a major street, so there is noise 24 hours. It's a very old historical style hotel, so it has no noise installation.

The rooms are small more like New York style small rooms, but it okay unless you have a lot of stuff. Maybe I would say very cozy.

2026-05-08 via Nuitee
C
Christina couple us
7
2026-05-03 via Nuitee
J
James couple us
10
2026-05-03 via Nuitee
J
Joamia couple us
7
2026-05-02 via Nuitee
I
Ian couple gb
10
Excellent after a very long journey.
Pros:

Location was excellent for the city centre. Member of staff who checked us in - can't remember her name - was exceptionally friendly and gave all relevant information regarding the hotel. The room was very well equipped.

2026-04-30 via Nuitee
T
Tinnecha solo_traveller us
10
Pros:

Front desk service, welcome drinks room so comfortable

Cons:

There was only 1 microwave for the hotel guest to use in the main lobby for food to be reheated after exploring the city

2026-04-29 via Nuitee
C
Carlos Bruno couple br
9
2026-04-28 via Nuitee
R
Richard solo_traveller gb
9
Good stay, value for money.
Pros:

Room smallish, nice and clean

Cons:

Location isn't great in as much many homeless around

2026-04-28 via Nuitee
M
Melanie couple us
9
2026-04-27 via Nuitee