Staypineapple, An Elegant Hotel, Union Square

Bed and pillows were perfect. Decor and furnishing of room was unique, high-end. Double sink in bathroom was a great surprise. Check out at noon rather than the usual 11:00. Baggage check. Staff at front desk were friendly and professional. The lobby is spacious and has interesting art and sculpture with lots of comfy seating areas.

Super comfortable beds and loved the recyclable water bottles provided. We also appreciated the welcome drink.

I stayed for four nights while attending a work conference. The room was super clean upon arrival and I appreciated the premium bedding, towels, and robes. I had multiple interactions with the hotel staff and they were exceptional.

Yes the neighborhood is sketchy but I had no problems coming and going just by using common sense. There is a good taco place across the street and a decent bodega two blocks east which has essentials. The hotel is located in an area with plenty of scooters, Ubers, and Waymos.

Booked this as part of our honeymoon road trip of USA, starting in San Fran. Location was great and easy to get to if using the BART line from airport. Location itself is good, near to union square, many people will comment on it being close to tenderloin and homeless / drug users about.. yes this is correct but it’s a street away and we had 0 issues while we were there, don’t let that put you off. Hotel itself is clean and really well presented, rooms are on the smaller side but not much of an issue unless you plan to spend your entire vacation in there. We let them know ahead of time it was our honeymoon and had a bottle of wine given to us, and some balloons in our room. Beds are really comfy and showers are good. Overall 5/5 stay. Staff are lovely and couldn’t be more helpful.

Minor issue with our aircon but it was rectified quickly.

Awesome services. Thank you Yesha and Brian for everything. Recommend

Always kind and helpful stays. Yeah and other team members are professional and friendly. We’ve been here a couple of times and it’s been great

From the warm welcome when walking in the door late in the evening to check in up through checking out, our stay at StayPinepple San Francisco was wonderful!! The bedding is super comfortable and our room was very clean!!
Every staff member we met was so helpful, friendly and kind!! We will definitely stay here again!!! Many thanks to the great team that you have in San Francisco!!

Everything! Location cleanliness and staff!

Had an issue with its timing and Arnold at the front desk helped me out beautifully

The staffs were really nice! They were able to accommodate me for my requests.
Their lobby was also fancy.

Great service, terry and Natalia very helpful ! Felt very welcoming would stay here again !

Natalie and terry were very helpful and warm welcoming great service 10/10!

Arnold was amazing! He was friendly, professional, and made the check-in process incredibly smooth and easy. His excellent customer service made us feel welcome right away. Thank you, Arnold, for making our experience so pleasant. Highly recommend!

équipes cordiales très accueillantes

Didn’t have breakfast at the hotel but the location was excellent.

Double duvet was cool and new to us. Shower pressure and temperature is perfect. Staff was very helpful and responsive to requests.