Staypineapple, An Elegant Hotel, Union Square

Hotels
StayPineapple Hotels
9 (1465 reviews)
580 Geary St , San Francisco , us

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Safety concerns near hotel
Heater issues

Categories

Cleanliness
8.59
Cleanliness was mentioned positively but also had concerns about safety when walking in the area.
Service
10
Staff, particularly Yesha, received high praise for their warmth and attentiveness, making the stay memorable.
Location
8.56
Great location but safety concerns were noted in the reviews.
Room Quality
8.6
Rooms were described as comfortable, but some issues were raised regarding room size and heater functionality.
Amenities
8.55
Amenities acknowledged as appealing but missing features like an open bar area were discussed.
Value for Money
9.58
The hotel considered a great value for the price based on overall quality.
Food and Beverage
8.54
Food and beverage options were not directly commented on but assumed to be standard for the hotel tier.
Overall Experience
9.59
Overall experience was highly rated with several guests remarking they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:28

Property Description

Historic Charm and Modern Comforts
Staypineapple, a 1913 historic hotel near Union Square, seamlessly blends modern decor with 1930s Victorian elegance. Each room features a flat-screen TV, en suite bathroom with a hairdryer, and a coffee machine for your daily brew.

Convenient Amenities
Enjoy a coffee and treats reception at check-in and stay connected with free WiFi throughout the hotel. Need assistance? Our concierge services and 24-hour reception are here to help. Plus, make use of the lobby computer for any business needs.

Explore San Francisco
Immerse yourself in the vibrant city - visit Chinatown just 1 km away or take a leisurely 8-minute walk to Grace Cathedral. Book your stay at Staypineapple now and experience the best of San Francisco.

Important information:

Please note:

Dogs are welcome with a fee. The fee covers cleaning costs, use of a dog bed, and complimentary dog treats/poop bags.

Please note that, Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1465 reviews
Cleanliness: 8.59
Service: 10
Location: 8.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.58
Food and Beverage: 8.54
Overall Experience: 9.59
Y
Yen Chun solo_traveller tw
9
Pros:

The staffs were really nice! They were able to accommodate me for my requests.
Their lobby was also fancy.

Cons:

It was smaller than I could imagine but since it is dt probably it's all like this.

2026-06-06 via Nuitee
T
Teresa couple us
6
2026-06-06 via Nuitee
B
Boutheina solo_traveller fr
10
tout s'est passé parfaitement
Pros:

équipes cordiales très accueillantes

Cons:

rien à signaler

2026-06-05 via Nuitee
A
Afrothite couple au
10
Cool hotel with great staff especially Arnold the manager of hotel went above and beyond!
Pros:

Didn’t have breakfast at the hotel but the location was excellent.

2026-06-04 via Nuitee
C
Cameron solo_traveller us
4
Interesting place but there is better
Pros:

Double duvet was cool and new to us. Shower pressure and temperature is perfect. Staff was very helpful and responsive to requests.

Cons:

Issue after issue. First noticed the refrigerator was not working. Staff replaced quickly.

Then shower wasn't draining. Again staff fixed next day, but caulk was used rather than grout so it cracked and washed away immediately. Still drained fine tho. However the exhaust fan also wasn't working and the slope was bad so the room also flooded after each shower. Didn't bother trying to get this fixed.

The first night I couldn't sleep with the road noise. I'm used to this from NYC, but this was crazy loud. Turned out my bathroom window was open (probably for exhaust). This solved 50% of the issue, however the glass near my side of the bed was missing the outside pane and wasn't shut all the way either. I couldn't close these because it seems the building has shifted or the window was jammed at an angle. Dealt with this just by having the TV playing white noise all night

Room is also quite small and the entry door is poorly sealed.

2026-06-04 via Nuitee
U
UnenPvan87 solo_traveller nl
7
2026-06-03 via Nuitee
K
Katrina extended_group gb
7
Nice city stay
Pros:

The area is central, easy transportation links. The hotel is clean.

Cons:

The lift did not have card entry meaning anyone could walk in (we saw someone try). The area though central has a homeless population and drug use, though no issue for me and my group it if I was a female traveling alone I would be weary of staying here.
The snack provided by the hotel with coffees are great but limited variety.

2026-06-01 via Nuitee
K
Kamonwan couple th
9
A unique character with a pineapple and husky theme❤️
Pros:

The hotel has a unique character with a pineapple and husky theme❤️. Well connected by public transportation. The staff were very friendly and helpful.

Cons:

There were lots of homeless people around this street. It would have been even better if there had been more coffee provided in the room.

2026-06-01 via Nuitee
K
Khalia couple us
10
2026-05-31 via Nuitee
J
Jasmine couple us
8
Wonderful hotel, will stay again.
Pros:

The hotel is nice and modern and very clean the staff went above and beyond for my husband my only complaint is the rooms are tiny!! They’re very nice nonetheless but small! Everything else was amazing

Cons:

Small bedrooms.

2026-05-31 via Nuitee
J
John solo_traveller us
9
The staff was very friendly and helpful. We had some confusion about the bedding and comforts. Something we were not use
Pros:

It is very neat old Hotel that has been updated, a touch of elegant!

Cons:

Parking is close, but expensive.

2026-05-29 via Nuitee
J
Jessica solo_traveller us
8
It was a nice stay. Only improvement I would suggest is to open the coffee place back up.
Pros:

It was decorated elegant and fancy.

Cons:

They did not have a restaurant or coffee bar available.

2026-05-26 via Nuitee
D
David couple us
7
2026-05-26 via Nuitee
N
Nefer couple ca
7
Great staff and a nice hotel
Pros:

This is a beautiful hotel with wonderful staff. The air conditioner unit didn’t work in our room, but the staff brought us a fan, which was very helpful. Someone did come to fix the unit, but unfortunately it was on the morning we were leaving. We lobby had a piano, and it was very elegant.

Cons:

Our room was quite small, which was fine, but the bed was a double bed and it was not very spacious for both my husband and I. I also did not like the location. It was far from everything, so you would have to walk very far, or Uber, to see Chinatown or Fisherman’s Wharf.

2026-05-24 via Nuitee
A
Andrew solo_traveller gb
9
Pros:

Loved the decor in the lobby and the room, loved the complementary coffee, drinks and reusable water bottle. Particularly loved the branding and dog-friendliness

Cons:

Some intermittent buzz/drone during the night, likely from outside the hotel. Occasional drain-like smell, again likely from outside the hotel

2026-05-23 via Nuitee
T
Timur couple kz
10
2026-05-23 via Nuitee
L
Lani couple us
10
Pros:

Staypineapple is a beautiful hotel. I loved the decor! It definitely was a 5 star hotel! The staff were super friendly! I read reviews about homeless nearby, but we hardly encountered any. We felt very safe walking back to our hotel at night. We parked our expedition max at a parking garage nearby which the very nice hotel clerk ( I think his name is Ryan) recommended. We paid $60 a night. We left our car there the whole time and it was in good hands. It was a 10 minute walk to the cable car stop and we walked to Oracle Park ( about 30 minutes). We loved our stay at Staypineapple!

2026-05-20 via Nuitee
H
HELENA couple es
3
MAL
Pros:

poco

Cons:

El hotel es caro para lo que ofrecen, muy malos olores en pasillos y zonas comunes, habitación muy muy pequeña y practicamente sin ventilación, si te quedas 3 noches a dormir es imposible ventilarla y el ambiente esta super condensado, ruido muy fuerte de los aparatos de ventilación del exterior que se oye durante toda la noche. Pero lo peor sin duda es la zona, es horrible, te lo venden como en el centro de la ciudad y justo esta al lado de la calle mas turbia de todo san francisco (el barrio de tendamlorian). Además solo te ofrecen como alternativa el parking que esta al lado del hotel que vale 80 dolares y tienes que dejarles las llaves y no tiene ningún tipo de vigilancia, les preguntas por mejores parkings (que los hay) y te dicen que sí, que hay más por la zona, pero no te dan información, tienes que buscarte la vida.

2026-05-20 via Nuitee
R
Roy couple gb
7
I should have checked better in regatrds to
Pros:

Every member of staff were so friendly and helpful. There was nothing too much for them. The room although on the smallish size was still perfectly adequate for us. The bathroom had constant hot water at all times of the day and the room itself was spotless. The whole of the hotel was designed in a very classic style and gave a fantastic first impression. By far the biggest plus for the hotel was it's staff.

Cons:

No bar, no food, poor internet in the bedroom and no coffee lounge although there was a diy coffee machine in the reception area. There was a lot of outside noise during the night times but this cannot be the responsibility of the hotel but maybe something the local council could work on. Having said that none of the negatives detracted from our stay.

2026-05-18 via Nuitee
C
Christen couple us
7
Small rooms, comfy bed but very tall, homeless in the hood.
Pros:

We love Staypineapple hotels. Bed was comfortable. Nice decor.

Cons:

Couldn’t control the temp of the room enough, too warm to sleep in. Bed is WAY TO HIGH if you have a small dog which is why we did t bring her this time. And the room is super small. Had to house our 4 large luggage’s at a friend’s house during our stay. Also encountered 7 homeless people within 3 blocks of the hotel.

2026-05-14 via Nuitee