Staypineapple, An Elegant Hotel, Union Square

Hotels
•
StayPineapple Hotels
9 (1573 reviews)
580 Geary St , San Francisco , US
+1 415-441-2700

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Safety concerns near hotel
Heater issues

Categories

Cleanliness
8.59
Cleanliness was mentioned positively but also had concerns about safety when walking in the area.
Service
10
Staff, particularly Yesha, received high praise for their warmth and attentiveness, making the stay memorable.
Location
8.56
Great location but safety concerns were noted in the reviews.
Room Quality
8.6
Rooms were described as comfortable, but some issues were raised regarding room size and heater functionality.
Amenities
8.55
Amenities acknowledged as appealing but missing features like an open bar area were discussed.
Value for Money
9.58
The hotel considered a great value for the price based on overall quality.
Food and Beverage
8.54
Food and beverage options were not directly commented on but assumed to be standard for the hotel tier.
Overall Experience
9.59
Overall experience was highly rated with several guests remarking they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:28

Property Description

Historic Charm and Modern Comforts
Staypineapple, a 1913 historic hotel near Union Square, seamlessly blends modern decor with 1930s Victorian elegance. Each room features a flat-screen TV, en suite bathroom with a hairdryer, and a coffee machine for your daily brew.

Convenient Amenities
Enjoy a coffee and treats reception at check-in and stay connected with free WiFi throughout the hotel. Need assistance? Our concierge services and 24-hour reception are here to help. Plus, make use of the lobby computer for any business needs.

Explore San Francisco
Immerse yourself in the vibrant city - visit Chinatown just 1 km away or take a leisurely 8-minute walk to Grace Cathedral. Book your stay at Staypineapple now and experience the best of San Francisco.

Important information:

Please note:

Dogs are welcome with a fee. The fee covers cleaning costs, use of a dog bed, and complimentary dog treats/poop bags.

Please note that, Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1573 reviews
Cleanliness: 8.59
Service: 10
Location: 8.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.58
Food and Beverage: 8.54
Overall Experience: 9.59
J
Jennifer • family_with_children • us
8
It was comfortable and we felt safe inside. I should have researched the surrounding area more carefully
Pros:

It was clean and elegant. They provided a dog bed. The covers/sheets were amazing and ultra comfortable.

Cons:

No parking provided in a difficult area. No change available at front desk. Very noisy street. I don’t think it could be avoided.

2026-09-16 • via Nuitee
E
Elora • couple • us
10
Cute spot- love the pineapple theme throughout; friendly welcoming staff; convenient parking garage located next door; u
Pros:

Clean; friendly staff

Cons:

Can’t help placement location

2026-09-14 • via Nuitee
L
LEILA • solo_traveller • it
10
2026-09-12 • via Nuitee
J
Johnathan • solo_traveller • ca
10
Pros:

Very nice facilities. Staff offered me a free room upgrade.

Cons:

First room’s wifi was not working, but this was resolved when Staff moved me to a different room.

2026-09-08 • via Nuitee
R
Ruben • couple • pe
8
Bueno pero …
Pros:

La calidad de las camas

Cons:

El elevador estuvo malogrado el sábado y domingo y no tenían personal de mantenimiento para arreglarlo. Tuvimos que subir y bajar con maletas por nuestra cuenta sin recibir ayuda del personal del hotel.

2026-09-06 • via Nuitee
A
Andrew • couple • us
8
2026-09-02 • via Nuitee
N
Nicolas • couple • fr
9
2026-08-23 • via Nuitee
M
Martina • couple • fr
7
2026-08-22 • via Nuitee
M
Mariana • couple • br
10
2026-08-21 • via Nuitee
I
Ivan • couple • it
8
Pros:

Great location in downtown; helpful staff; free drink when you arrive

Cons:

No breakfast available

2026-08-20 • via Nuitee
O
Oliver • couple • us
8
Nice Stay in San Francisco Near Union Square
Pros:

We really liked the interior ambiance of the hotel at check in. And the room was stellar with the bed in the corner and windows on both sides. The bars across the street were great so that part we liked how easy it was to go out.

Cons:

The hotel used to have a bar downstairs and now it is closed. There are plenty of bars all around so not a big deal if you are looking for late night drinks. The area is one block from the Tenderloin. Was not a problem for us and our stay. And there is no gym.

2026-08-18 • via Nuitee
S
Sanchez • family_with_children • us
10
2026-08-17 • via Nuitee
G
gibrandr • Couples
10
Excellent Hotel!
Pros:

Excellent service and attention received by Jaime during our stay.

2026-08-15 • via Tripadvisor
1
187maliai • Couples
10
Beautiful, clean hotel! Samantha was amazing and made our honeymoon so special. Wonderful service and unforgettable stay
Pros:

We had such a wonderful experience at this hotel, especially during our honeymoon. The hotel was beautiful, clean, comfortable, and had a great atmosphere. Everything felt well taken care of, which made our stay even more special.

I especially want to recognize Samantha from the front office. She was incredibly helpful, friendly, and professional throughout our stay. She went above and beyond to make sure we felt welcomed and helped make our honeymoon feel extra special. Her kindness and attention to detail really stood out.

The entire hotel staff made us feel comfortable and appreciated, and we couldn’t have asked for a better experience. We’re very grateful for how they treated us and helped make our honeymoon such a nice and memorable trip. We would definitely stay here again and highly recommend this hotel!

2026-08-15 • via Tripadvisor
R
rafaeljI1917MM • Couples
10
Would book here again
Pros:

Amazing service and hospitality from Samantha at check in. Super nice staff, lovely ambiance and I great beds!

2026-08-15 • via Tripadvisor
A
Ajit • couple • us
9
2026-08-15 • via Nuitee
A
Ambassador778353 • Couples • Neuss, North Rhine-Westphalia
8
Couples Paradise
Pros:

We had a Wonderful experience, Great Service especially at the Front Office, Special Mention to Anne and Calvon for helping me.organise a Surprise Girlfriend Proposal Plate.
Their clarity on details is unmatched..I highly recommend.

2026-08-14 • via Tripadvisor
I
I7002EVtaylors • Couples
10
Samantha is the best!
Pros:

Samantha was great. Very accommodating with our late check in!

2026-08-13 • via Tripadvisor
P
paulwQ7191NU • Family
8
Thanks
Pros:

Sam was very pleasant and helpful on reception

2026-08-12 • via Tripadvisor
Y
yazming182 • Friends getaway
10
Friendly service
Pros:

Amazing Service during our stay❤️

2026-08-11 • via Tripadvisor