Courtyard by Marriott San Francisco Union Square

Hotels
Courtyard by Marriott
7.6 (529 reviews)
761 Post Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
High parking fees
Small room sizes
Limited food options

Categories

Cleanliness
7.71
Generally clean, but some reports of dirtiness in rooms and external areas.
Service
8.18
Staff were friendly and helpful, particularly Desan at check-in.
Location
8.72
Great location near Union Square with easy access to attractions.
Room Quality
7.47
Rooms were described as small, though comfortable and clean.
Amenities
7.2
Limited amenities reported, especially regarding food options.
Value for Money
7.16
High parking charges and small room sizes relative to price.
Food and Beverage
6.71
Breakfast options limited, and restaurant availability was restricted.
Overall Experience
7.68
The hotel provided a mixed experience, with positives and notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:05

Property Description

Modern Rooms with Historic Architecture:
Experience a blend of modern comfort and early twentieth-century charm at Courtyard by Marriott San Francisco Union Square. Luxury bedding and complimentary WiFi ensure a relaxing stay.

State-of-the-Art Amenities:
Stay active in the cutting-edge fitness center or unwind with spa toiletries and flat-screen TVs in every room. The innovative check-in process makes arrival seamless for guests.

Dining and Convenience:
Indulge in a variety of dining options at Table 761, including breakfast, dinner, and Starbucks coffee. With Union Square's shops and restaurants a short walk away, convenience is key at our downtown hotel.

Book your stay at Courtyard by Marriott San Francisco Union Square for a perfect blend of comfort, convenience, and modern amenities.

Important information:

Valet parking: $77/night for compact, $87 for large vehicles + tax. 6-ft garage height limit; oversize may not fit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 73 per day.

Location

Guest Reviews

7.6
Based on 529 reviews
Cleanliness: 7.71
Service: 8.18
Location: 8.72
Room Quality: 7.47
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 7.68
S
Selena couple us
10
Would come again for the staff but rooms are small for the price you pay!
Pros:

The staff was amazing, the women at the front who helped me during that time - she was a Filipino women with a bright personality! Would come back just for her . Made the experience 10x betwe

Cons:

Rooms are small even if you pay for extra …

2026-01-28 via Nuitee
L
Lauracy couple us
10
I don’t want leave
Pros:

We liked the room, was calm, clean and staff were very friendly especially Chris

Cons:

The option for breakfast

2026-01-19 via Nuitee
S
Shayne couple ca
10
Pros:

One of the best check in experiences I've ever had. Every employee we came across were so nice and professional

Cons:

There's nothing really we didn't like.

2026-01-19 via Nuitee
M
Madalena family_with_children us
4
Never again
Pros:

The size of the bathroom

Cons:

Size of the rooms looked much bigger in the photos. $87 charge for parking. Idk if I missed that on the small print. Bathroom door didn’t shut all the way

2026-01-19 via Nuitee
B
BENJAMIN family_with_children fr
7
A réserver malgré les lits un peu petit
Pros:

L accueil, le café en rentrant, les cookies, le personnel, l ambiance general.

Cons:

Lit trop petit.

2026-01-19 via Nuitee
D
Dugan family_with_children us
6
Inside the facility cozy and comfy, outside keep your head on a swivel
Pros:

The check in staff were awesome.
The place seemed clean.
The cafe lacks a decent menu

Cons:

That part of Post street leaves alot to be desired. We rode the ferry from vallejo and walked to the hotel. We were pulling a small suitcase and just past union square I had to carry if to keep it out of all the excrement on the sidewalk. Then one block away there was a guy on thd ground with his ass hanging out snorting off the sidewalk. I picked Courtyard ouf of familiarity and was dissapointed at the street vibe. I am actually a bit surprised marriott boughg the old Maurice in that neighborhood

2026-01-19 via Nuitee
M
Mamta extended_group us
10
2026-01-15 via Nuitee
M
Morales solo_traveller us
10
2026-01-11 via Nuitee
H
Hartmut couple us
4
I would not book this hotel again or recommend it.
Pros:

The doorman/security was good. It was quiet inside the hotel.

Cons:

There was no heat in the room when we arrived. The desk clerk (who was new on the job) knew nothing. The hotel manager said the room would warm up. It did not. The next day we asked for an extra blanket and told the desk clerk we had no heat.
Later, the same day, we asked for a maintenance person to fix our heating. In fact, the building handyman came that evening and was able to get the heat working.
Unfortunately, the neighborhood the hotel is in is seedy and rundown. Many of the buildings are shuttered and street people rule the sidewalks, especially at night.

2026-01-11 via Nuitee
D
Davide extended_group it
7
2026-01-02 via Nuitee
E
Elizabeth couple us
10
2026-01-02 via Nuitee
S
Steven family_with_children cr
10
2025-12-22 via Nuitee
위수 solo_traveller kr
6
2025-11-27 via Nuitee
K
Kayla extended_group us
10
Pros:

Everything was clean the beds were comfy and the location was down the street from Union square

Cons:

Having to pay for parking every single day

2025-11-26 via Nuitee
D
Darlene extended_group us
7
2025-11-18 via Nuitee
J
jasmeen extended_group ch
6
Not bad
Pros:

The location was good rooms were spacious and comfortable and clean

Cons:

The staff was over all good but while checking in we faced issue with the staff who was not very helpful and was rude

2025-10-30 via Nuitee
W
Waqas Ahmed extended_group pk
10
nice hotel near to all things san Francisco
Pros:

nice hotel in heat of san Francisco union square - close to all major attraction of san francisco - many dinning and shopping option near by - cable car takes you to china town and fisherman wharf - metro station also nearby.
hotel was clean, comfortable bed and pillow - coffee making machine in the room -
requested late checkout which was allowed till 1 pm.

welcome drinks, pop corn, fruits + other snacks at reception.

2025-10-23 via Nuitee
S
Sonam extended_group us
10
2025-10-12 via Nuitee
N
Nakreeta family
4
Pros:

No breakfast available

2025-10-10 via Nuitee
S
Sam Samboy Lorenz friends
10
Pros:

nice staff and accomodating

2025-10-08 via Nuitee