W Los Angeles – West Beverly Hills

We checked in to the W late at night, but received great service. Thanks also to Brewer at the front desk who was especially good to us. We appreciated the rooms, the beds, the beautiful bathrooms, the valet service. Thank you for a wonderful stay!

I am giving our favorite Westwood hotel, the W on Hilgard, five stars for the location, and for the people. We have frequented this property for nearly a decade. Its proximity to UCLA is unmatched, and we have come to know some of the valet, front desk, and wait staff by name. Special shoutouts to Edgar and Lin up front, and Jill on the pool deck. Edgar and Lin always take good care of us, and Jill is a lovely person who works hard to keep everyone out by the pool happy. The only negative during this stay was a failure to manage the crowd at breakfast, and this was no fault of the employees. Joseph P. was hustling! They must be short-staffed, as the servers were slammed, doing their own bussing, table setting, greeting, and serving. Too much. But the coffee and food was excellent. Prices at the hotel are high across the board, but that’s LA for you… and again - can’t beat the location btwn Beverly Hills and Santa Monica. Supply and demand!

Conveniently located, street parking, pool and bar, friendly staff

Everyone was welcoming, accomodating and helpful
There is perhaps room for improvement in the F&B department, however the service received from staff was good.
Room was clean and spacious.
Nice Gym. Upon request they will send up a coffee maker to your room.. Laundry service was good Thank you

I’ve stayed at the W in Westwood several times over the past two years, and it never disappointed. The location is hard to beat — close to UCLA and the medical center, with plenty around to walk to. What really stands out is the staff, who always go out of their way to make each stay memorable. I celebrated my birthday and my graduation here, and even spent a week of the kids’ summer break at the hotel — and we loved every minute of it. I’ll be back whenever I’m in LA. Absolutely love their Mega and Fabulous Suites!!!

The hotel was Centrally located on the border of Beverly Hills. Featured a spacious room and had a great front desk. By far our best experience with our server, Junior, at the Beach House bar. His service was impeccable and he went above and beyond the call of duty for our family

Clarkia cocktail is the next big drink. Love it. Big shout out to Daniel from W Hotel Los Angeles for creating in the spirit of nearby UCLA botanical garden where they grow iconic Clarkia flowers. W is a hidden gem oasis in West LA steps from main UCLA campus. Escape to the beach house in Westwood for tasty cocktails, friendly service and a pool/garden setting.

Very nice hotel. The staff made the visit Amazing people ! Rooms were lovely ! Not luxury tho . Close to UCLA . It would have been 5 but getting to the pool area for slightly disabled is not easy !!!
They should improve that The bathrooms at the pool were sort of like ones at a gas station. They need improvement . Otherwise a nice stay !

They were lovely at check-in and offered a $50 per day breakfast credit for our Marriott Platinum status. We discussed it as a family, agreed that we would use that and accepted. They said the credit would show up at the end on our bill. Well....it didn't. I called and a lovely girl said no, sorry I can't help with that because you already received 1,000 (worthless) Bonvoy points. I asked to speak with supervisor. Not available of course. I expressed my displeasure. She said the supervisor would email me and told my to "have a nice day Mr. ...", just DRIPPING with insincerity. Of course, I haven't heard anything from a manager.

Stayed here 4 or 5 times. Always leave with a feeling that the stay was not long enough. Great team of talent across all areas of the hotel. Rooms a re so spacious and fitting of am elevated W experoemce..Outstanding location for work and exploring LA. Will be back in two weeks and really looking forward to it.

I recently had the pleasure of staying at the W Los Angeles West Beverly Hills, and I truly cannot say enough wonderful things about my experience.

From the moment I arrived, the level of service was exceptional. The entire team goes above and beyond to make you feel welcomed, valued, and genuinely cared for. It’s clear that this property takes great pride in creating a personalized and memorable experience for every guest.

A special thank you to General Manager Mike Powers, whose leadership clearly sets the tone for the entire hotel. His commitment to excellence is evident in every detail, from the warm, attentive service to the seamless, elevated experience throughout the stay.

The hotel itself is beautiful, well maintained, and perfectly located. Housekeeping is spot on! Every interaction with the staff felt thoughtful and intentional, and it’s rare to find a team so consistently kind, professional, and proactive.

As a Marriott Bonvoy Platinum Elite member, I’ve stayed at many properties, and this one truly stands out. The team doesn’t just meet expectations, they exceed them in every way.

I am incredibly grateful for such a wonderful stay and look forward to returning again very soon. Highly, highly recommend.

Good size rooms.
Clean, house keeping visit everyday, clean towels, etc.
Good restaurant and bar, also pool was clean with clean towels available.
Great location for Beverly Hills and shopping.
Friendly and Informative staff available.
A $35 card gives Internet and a $10 uber credit per day (March 26)
Fresh coffee and cold drinks on reception.
Room kitted out with fresh bottled water daily and a full mini bar.

Eduardo and David I are the best. I've stayed at this hotel over 30 times. Every time I show up these guys are professional and always greet me with a smile. They're the first contact upon arrival and it makes a huge difference!

First time back in 15 years. Great experience and the hotel is much more quiet and refined, compared to when it was a Starwood property. Loved the pool and Beach House restaurant. Amazing and convenient location to West LA and UCLA. Kat A. was stellar at check-in and upgraded our room to get us more space and a serene view of the neighborhood. We’ll be back!