Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful design
Cons:
Poor room quality
Service issues and delays
Expensive food and drink

Categories

Cleanliness
8.6
Specific mentions of cleanliness issues in various reviews, including small room and noise.
Service
9.57
Service complaints such as rude front desk staff and check-in delays noted.
Location
10
Several reviews praised the location as a strong point, particularly its proximity to attractions.
Room Quality
8.11
Complaints about room size and noise levels reflect generally poor room quality.
Amenities
9.06
Amenities not heavily featured; some complaints about the pool being under maintenance.
Value for Money
8.59
Concerns about pricing and perceived value mentioned, particularly regarding food and drink.
Food and Beverage
8.05
Negative remarks about expensive prices and lack of service during events.
Overall Experience
10
Positive experiences highlighted in several reviews outweigh negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Luxurious Accommodations
Indulge in 4-diamond luxury at the Omni Royal Orleans on the fashionable corner of St. Louis at Royal. The hotel's prestigious awards speak volumes about its top-notch services and accommodations.

Prime Location
Situated in the heart of New Orleans, the Omni Royal Orleans is the perfect choice for both business and leisure travelers. Immerse yourself in the vibrant culture and charm of the city right outside your doorstep.

Exceptional Meeting Services
With the Pinnacle Award for meeting services, the hotel ensures that your business events are a success. From conferences to seminars, trust the Omni Royal Orleans to cater to all your professional needs.

Ready to experience luxury and convenience in New Orleans? Book your stay at the Omni Royal Orleans today!

Important information:

This property requires a $100 per night deposit upon check-in. This deposit can be paid with cash or credit card and is refundable upon check-out. Please contact the property after booking for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Apr 30, 2026 until Sat, Jun 20, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56.35 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1598 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 8.11
Amenities: 9.06
Value for Money: 8.59
Food and Beverage: 8.05
Overall Experience: 10
K
Kristin • solo_traveller • us
10
We loved it and will be back!
Pros:

Very convenient to French quarter and so very beautiful.

Cons:

The check in area was small and congested.

2026-05-22 • via Nuitee
J
James • extended_group • us
10
2026-05-19 • via Nuitee
J
James • couple • us
10
2026-05-17 • via Nuitee
M
Misty • solo_traveller • us
8
2026-05-16 • via Nuitee
M
MRH1017 • NONE
4
What Happened to the Omni?
Pros:

This was not the "norm" for this hotel. The room was not up to par, the shower ceiling was disgusting, the fixtures had rust. You would think that the towels were gold because we had to beg for more. We love lounging by the pool but we were not informed that it wouldn't be open until we arrived-no cancellation option and paid in full. It did rain that weekend so I supposed we couldn't have used the pool but we felt it was "sneaky' and we should have been told. We go once or twice yearly and love this hotel but it is NOT the same as before...the room was hot. On a great note, the location is good and the doormen are very nice.

2026-05-13 • via Tripadvisor
A
Ana • couple • us
8
Beautiful and perfect location
Pros:

Perfect location, beautiful and clean facilities. We could walking around easily to see attractions and go to nice restaurants. I like the small convenience store for some early coffee and pastries.

Cons:

The only thing I could say I didn’t like it is that we didn’t have space to store our toiletries in the bathroom/sink, but nothing that would depreciate the hotel.

2026-05-13 • via Nuitee
D
DeAundria • solo_traveller • us
10
2026-05-13 • via Nuitee
D
dario • couple • ca
9
2026-05-12 • via Nuitee
L
LaurenS561 • Family • Los Angeles, California
10
Exceptional Experience at a Historic Hotel
Pros:

I took my mother to see New Orleans for the first time and this hotel added so much to her fond memory of the city.

For starter, the location is central to everything, and is a straight shot to the river. French Quarter is next block but there was no noise at night.
The hotel awes in more than one ways: the stairs leading to the lobby, the decor, the old world beauty; and then there is the service. The service is top notch, warm and very genuine.

Our room is also very nice. The in-room coffee maker wasn't working but that really didn't bother us. The large TV has on demand shows and regular TV but none to connect to Netflix or Amazon TV, etc., we expected it since we knew this is an older hotel. Bathroom is on the small side, but it has large mirrors and enough counter space for 2 women to spread out, and lots of towels. Can't complain!

We dined at the Rib Room the first night and then the second night too lol because their half chicken is sooo tender and flavorful, and the wait staff was amazing.

We had a good stay at Omni and needless to say, I have found the gem in NOLA to come back to!

2026-05-11 • via Tripadvisor
C
Castaing • solo_traveller • us
10
You can walk anywhere in the French quarter from here.
Pros:

Location

Cons:

Room was very small but it was a good price for the location

2026-05-11 • via Nuitee
W
Walter • couple • us
8
2026-05-11 • via Nuitee
A
Alan • couple • us
9
2026-05-10 • via Nuitee
P
Pamela • couple • us
5
2026-05-10 • via Nuitee
B
Barbara • couple • us
10
An excellent visit
Pros:

A very good experience. Great location.

Cons:

Public rooms very impressive. Bedrooms were a little tired. Wall paper in bathrooms peeling & could use some touch up paint.

2026-05-09 • via Nuitee
P
Pascal • solo_traveller • fr
5
Si vous aimez le vrai luxe évitez cet hôtel qui de beaux salons c’est vrai mais n’est pas à la hauteur de son positionne
Pros:

Franchement l’accueil a été déplorable sans effort pour quelqu’un qui parle un anglais moyen
La chambre avait un bruit de climatisation digne d’une piste d’aéroport
Je me suis plaint à la direction qui m’a proposé de visiter deux autres chambres à des étages différents et toutes les chambres avaient de problème de nuisance sonore liée à une défaillance du système de ventilation de l’hôtel (niveau sonore 30 décibel : impossible de dormir avec ce bruit)
L’hôtel est luxueux mais ce problème de bruit dans les hall et les chambres était insupportable
J’avais réservé pour 3 nuits et j’ai demandé à repartir au bout d’une seule nuit
La facture a été faite pour la nuit passée sans excuses ni geste commercial
J’ai dû me débrouiller pour trouver un Uber pour déplacer mes bagages dans un autre hôtel à proximité

Cons:

Le bruit de la ventilation insupportable
La PISICNE en cours de travaux alors que ce n’était pas annoncé lors de la réservation
Le personnel très désagréable

2026-05-08 • via Nuitee
Y
Y8045IRchristopherr • Couples
2
An Omni to Avoid
Pros:

Extremely poor service. Placed laundry with bell desk at 8:30, well before the 9am deadline printed on the in-room forms. Told bell desk I needed it back that evening and he confirmed this was fine. 7pm no sign of laundry so I chase. Am told submission deadline is now 7:30am and the in-room forms are all wrong. So no clean laundry. Checkin staff never mention this info, bell staff don’t tell you, no effort to provide correct in-room info. You only find out when it’s too late.

Would it be too difficult to notify guests of this basic information?Totally inept local management.

In addition, hotel corridors and rooms very shabby with chipped paint and marked/torn wall coverings. Total disgrace for an Omni. This location is really not worthy of the brand.

2026-05-07 • via Tripadvisor
J
Jacob • couple • us
10
2026-05-07 • via Nuitee
Z
Z76ZXdebh • NONE • Richmond, Virginia
4
Great location, Meh Rooms
Pros:

The first two floors of the common area have been updated and are very nice. The Jazz bar seems forced, no need to pay for tix or reserve seating because you can hear it perfectly fine from the bar.

The rooms are terribly dated. Loud doors, poor HVAC, out of date bathrooms.

Location is great for all the things you’d want to do in and around the quarter.

2026-05-05 • via Tripadvisor
P
Peter • solo_traveller • au
2
2026-05-05 • via Nuitee
P
Peter • extended_group • au
1
2026-05-05 • via Nuitee