Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful design
Cons:
Poor room quality
Service issues and delays
Expensive food and drink

Categories

Cleanliness
8.6
Specific mentions of cleanliness issues in various reviews, including small room and noise.
Service
9.57
Service complaints such as rude front desk staff and check-in delays noted.
Location
10
Several reviews praised the location as a strong point, particularly its proximity to attractions.
Room Quality
8.11
Complaints about room size and noise levels reflect generally poor room quality.
Amenities
9.06
Amenities not heavily featured; some complaints about the pool being under maintenance.
Value for Money
8.59
Concerns about pricing and perceived value mentioned, particularly regarding food and drink.
Food and Beverage
8.05
Negative remarks about expensive prices and lack of service during events.
Overall Experience
10
Positive experiences highlighted in several reviews outweigh negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Luxurious Accommodations
Indulge in 4-diamond luxury at the Omni Royal Orleans on the fashionable corner of St. Louis at Royal. The hotel's prestigious awards speak volumes about its top-notch services and accommodations.

Prime Location
Situated in the heart of New Orleans, the Omni Royal Orleans is the perfect choice for both business and leisure travelers. Immerse yourself in the vibrant culture and charm of the city right outside your doorstep.

Exceptional Meeting Services
With the Pinnacle Award for meeting services, the hotel ensures that your business events are a success. From conferences to seminars, trust the Omni Royal Orleans to cater to all your professional needs.

Ready to experience luxury and convenience in New Orleans? Book your stay at the Omni Royal Orleans today!

Important information:

This property requires a $100 per night deposit upon check-in. This deposit can be paid with cash or credit card and is refundable upon check-out. Please contact the property after booking for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Feb 17, 2026 until Fri, May 15, 2026
Fitness center is closed from 2026-05-15 until 2026-02-17

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56.35 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1540 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 8.11
Amenities: 9.06
Value for Money: 8.59
Food and Beverage: 8.05
Overall Experience: 10
M
MAUREEN • couple • us
7
2026-04-17 • via Nuitee
N
Niya • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-04-16 • via Nuitee
L
LaRon • solo_traveller • us
1
Very disappointing for $275/night
Pros:

Three Marie’s

Cons:

Had an issue with AC as soon as I arrived. Was promised maintenance would come take a look. Was moved to a different room around 3 a.m.

2026-04-16 • via Nuitee
W
Wayne • extended_group • us
6
2026-04-13 • via Nuitee
C
Christine • couple • us
5
It was fine but I believe there are nicer and better places to stay for the money.
Pros:

Location is excellent

Cons:

Super dirty. Elevators are a nightmare. Very LOUD and difficult to rest.

2026-04-13 • via Nuitee
J
Jean-Claude • solo_traveller • fr
9
Pros:

Chambre, salle de bain, emplacement, garage

Cons:

Petit dejeuner, pas bien et tres cher. A partir du deuxieme jour, nous somes alles aileurs

2026-04-13 • via Nuitee
T
Tyra • extended_group • us
8
Wonderful
Pros:

Loved the staff, very professional. Clean rooms & bedding. Nice complimentary drinks & coffee

Cons:

Only issue I have is valet hit a pole in our rental car and didn’t let us know.

2026-04-12 • via Nuitee
T
Troy • couple • us
9
2026-04-11 • via Nuitee
J
Jessica • couple • us
10
We had a wonderful time. Every staff member was helpful and kind. Thank you all for making our anniversary great.
Pros:

The staff. Top quality.

Cons:

The feather pillows.

2026-04-10 • via Nuitee
• couple • us
10
2026-04-10 • via Nuitee
F
fukun • couple • us
10
2026-04-07 • via Nuitee
A
Alain • couple • us
3
2026-04-03 • via Nuitee
• couple • us
10
2026-04-03 • via Nuitee
C
Capt. Charlie • couple • us
10
Pros:

Location!!

Cons:

Only one towel per person in room, this is subpar for a high end hotel

2026-04-02 • via Nuitee
8
841annetteo • Couples
10
Special attention to guest request
Pros:

I would like to express my sincere, thanks to Edward Triggs at Omni Royal New Orleans. When my AirPods got left behind, he went above andbeyond to find them and FedEx them back to me. He made it clear that it was his mission to take care of my concerns.

2026-03-31 • via Tripadvisor
R
R7054JWbenk • NONE
10
Spring Break get away
Pros:

The hotel was located near everything we wanted to see and do. Would highly recommend staying here and will stay here again.

2026-03-30 • via Tripadvisor
Y
youk268 • NONE
4
Dated rooms and tv
Pros:

Over priced for a subpar hotel. Rooms are dated and small… tv entertainment is from the 90s and non HD… pool and fitness closed and wasn’t told until a day before check in. Cafe food was gross
The lobby and the bar are nice but expensive drinks … the location is great but pretty much use as a crash pad for sleeping. Was there for a wedding …wouldn’t stay there again

2026-03-29 • via Tripadvisor
S
SRB54 • Family
2
Faded glory
Pros:

Came to New Orleans for family wedding. Front desk was supposed to text me when room was ready. Didn’t happen. We (2 women) in wedding party requested two queen beds. Did not happen. Shower doesn’t work, power strips on floor because there aren’t adequate plugs. The shower is still not fixed. Tiny room. Did not receive email stating pool and gym are closed for renovation. We were repeatedly told hotel was sold out. Curtains missing on window and wallpaper peeling. I will NEVER stay at this overpriced dump again. Wish I had some place else to stay. Room is not refundable. Awful

2026-03-28 • via Tripadvisor
S
scott • family_with_children • us
4
2026-03-28 • via Nuitee
J
James • couple • us
10
2026-03-28 • via Nuitee