Paya Bunga Hotel Terengganu

Hotels
8.3 (1493 reviews)
Jalan Tengku Embong Fatimah Off Jalan Sultan Ismail , Kuala Terengganu , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Inadequate food options
Parking issues
Cleanliness concerns

Categories

Cleanliness
7.8
Concerns about cleanliness mentioned, such as poor drainage and inadequate soap.
Service
9.3
Staff were friendly and accommodating, with good service overall.
Location
9.3
Location is strategic and very accessible, praised in multiple reviews.
Room Quality
7.8
Spacious rooms but with some issues like air conditioning and dated interiors.
Amenities
7.8
Some amenities were lacking, such as breakfast variety and parking situation.
Value for Money
8.8
Generally good value for the amenities and services provided.
Food and Beverage
6.8
Food quality received multiple negative comments; needs improvement.
Overall Experience
8.8
Overall experience rated positively despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:05

Property Description

Luxurious Accommodation

Indulge in our modern and comfortable rooms designed to provide a relaxing stay during your visit to Kuala Terengganu.

Convenient Location

Explore nearby attractions such as Chinatown, Terengganu Craft Cultural Centre, and the beautiful beaches just a short distance away.

Exceptional Amenities

Enjoy the convenience of free WiFi, a fitness centre, on-site restaurant, and welcoming shared lounge during your stay at Paya Bunga Hotel.

Experience luxury and convenience at Paya Bunga Hotel - book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1493 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 6.8
Overall Experience: 8.8
K
KARIMA family_with_children fr
7
Bien
Pros:

L’emplacement, l’ambiance de l’hôtel

Cons:

Chambre à mettre au goût du jour

2026-08-29 via Nuitee
L
Li Chee couple my
9
2026-08-28 via Nuitee
O
Olivier solo_traveller fr
5
Cons:

Il est dommage de ne pas avertir la clientèle que l'accès à la piscine est interdite aux shorts et maillots de bain.

2026-08-28 via Nuitee
N
Najihah couple my
1
2026-08-26 via Nuitee
E
ERMEEY solo_traveller my
7
2026-08-26 via Nuitee
I
Ishak couple my
5
Pros:

Breakfast was quite nice. Location also.

Cons:

The overall cleanliness of the room fell short of expectations. Specifically, the carpet required a thorough vacuuming, and the bathroom was not properly cleaned.

2026-08-26 via Nuitee
Z
ziema family_with_children my
8
ok.. can repeat
Pros:

all except the parking

Cons:

parking..

2026-08-25 via Nuitee
J
Jamiah solo_traveller sg
10
2026-08-24 via Nuitee
C
Chong couple my
7
Decent, a bit aged but clean
Pros:

Location and generally clean

Cons:

Nothing

2026-08-23 via Nuitee
R
Remo solo_traveller it
8
2026-08-23 via Nuitee
H
hanim extended_group my
8
2026-08-22 via Nuitee
I
Ifah solo_traveller my
9
2026-08-22 via Nuitee
N
Nurkusyairy Zakuan couple my
5
2026-08-19 via Nuitee
S
Siti extended_group my
9
Pros:

selesa n kawasan sy dekat dgn smua kmdhan

2026-08-17 via Nuitee
R
Raml solo_traveller sg
10
Pros:

1. staff very helpful and courteous.
2. allow us to use the praying room eventhough it is not the check-in time yet.

Cons:

nil

2026-08-15 via Nuitee
A
Afiqah couple my
10
2026-08-15 via Nuitee
A
Ahmad solo_traveller my
6
Above average but not 4 star hotel. More like 3.5 star
Pros:

Central location.

Cons:

Aircon was not cold enough. Did not receive the requested 2x single bed room.

2026-08-14 via Nuitee
M
Mª LUISA family_with_children es
1
Un horror
Cons:

No se podía utilizar la piscina.Sino llevas un bañador islámico.Nos tuvimos que ir un día antes porque no se podía soportar.Nos sentimos estafados por la plataforma, no se puede ofrecer ese hotel a occidentales,sin advertir de las restricciones.Ya hemos realizado una queja a Booking, sin contestación, ofertar ese hotel a una persona que lo contrata en España, supone una tomadura de pelo, y la verdad un descrédito para la plataforma, no volveremos a contratar nunca más con esta plataforma.Y lo vamos a comentar en las redes sociales, lo sucedido porque no recibimos información de Booking advirtiendo las prohibiciones que establecía el hotel.

2026-08-12 via Nuitee
S
Sharmila solo_traveller sg
8
Pros:

The staff were friendly and helpful. Location near Pasar Payang and within walking

Cons:

No Face and hand towel provided

2026-08-10 via Nuitee
A
AJAB solo_traveller my
3
2026-08-07 via Nuitee