Paya Bunga Hotel Terengganu

Hotels
8.3 (1493 reviews)
Jalan Tengku Embong Fatimah Off Jalan Sultan Ismail , Kuala Terengganu , MY
+60 9-600 6666

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Inadequate food options
Parking issues
Cleanliness concerns

Categories

Cleanliness
7.8
Concerns about cleanliness mentioned, such as poor drainage and inadequate soap.
Service
9.3
Staff were friendly and accommodating, with good service overall.
Location
9.3
Location is strategic and very accessible, praised in multiple reviews.
Room Quality
7.8
Spacious rooms but with some issues like air conditioning and dated interiors.
Amenities
7.8
Some amenities were lacking, such as breakfast variety and parking situation.
Value for Money
8.8
Generally good value for the amenities and services provided.
Food and Beverage
6.8
Food quality received multiple negative comments; needs improvement.
Overall Experience
8.8
Overall experience rated positively despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:05

Property Description

Luxurious Accommodation

Indulge in our modern and comfortable rooms designed to provide a relaxing stay during your visit to Kuala Terengganu.

Convenient Location

Explore nearby attractions such as Chinatown, Terengganu Craft Cultural Centre, and the beautiful beaches just a short distance away.

Exceptional Amenities

Enjoy the convenience of free WiFi, a fitness centre, on-site restaurant, and welcoming shared lounge during your stay at Paya Bunga Hotel.

Experience luxury and convenience at Paya Bunga Hotel - book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1493 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 6.8
Overall Experience: 8.8
L
Leïla • couple • fr
9
2026-09-19 • via Nuitee
R
Rocco Emanuele • family_with_children • it
5
Pros:

Personale alla reception

Cons:

Stanze poco pulite.

2026-09-19 • via Nuitee
H
HG • solo_traveller • my
9
2026-09-17 • via Nuitee
A
Ahmad • couple • my
10
2026-09-16 • via Nuitee
N
Nik Intan Suriana • couple • my
9
2026-09-10 • via Nuitee
M
Muhammad Ali • solo_traveller • my
8
Superb location
Pros:

Center of town

Cons:

Gloomy a bit run down

2026-09-08 • via Nuitee
P
Panagiota • family_with_children • gr
7
Convenient
Pros:

Excellent location near the city center and the bus station. The food at the breakfast area was fantastic!! Never in my life before I Hadn't tried so many different tastes!! The variety of the plates was something really special!! All the nutritional needs and the preferences could be covered in the breakfast area! I will forever remember the breakfast that I ate in this hotel!

Cons:

The room was big but old and not clean enough.

2026-09-07 • via Nuitee
S
Shamsul • couple • my
10
2026-09-07 • via Nuitee
T
T HAZIAN • couple • my
5
ok
Pros:

just average hotel in kuala terengganu.No further comment

Cons:

location of the hotel

2026-09-04 • via Nuitee
E
Effendy • solo_traveller • my
8
Pros:

Location in the city centre, easy to move around.
Near Pasar Payang.

Cons:

Level 11 where the restaurant for breakfast need to put signage from the lift entrance. Only signage is gymnasium and meetings room.

2026-09-03 • via Nuitee
N
NUR FARAH HANAN • family_with_children • my
10
PERCUTIAN YANG MENYERONOKKAN...AKAN DATANG LAGI KE HOTEL INI
Pros:

BILIK YANG SELESA SERTA KEMUDAHAN PARKING YANG BAIK DAN MAKANAN YANG SEDAP

Cons:

TIADA

2026-09-03 • via Nuitee
L
Laura • couple • fr
4
Décevant
Pros:

Localisation centrale et pratique, surtout depuis la station de bus

Cons:

Chambre sale !
1h pour changer de chambre qui était elle aussi sale que celle proposé en échange !
À notre arrivée les toilettes étaient sales, ils n’avaient pas passé l’aspirateur, et le couvre lit était taché de toutes part. Sans parler de l’eau qui ne s’écoule pas dans la douche.
Ne parlons même pas du besoin de rénovation sur l’ensemble des chambres, l’hôtel est vétuste.
Dernier point, la piscine. L’écriteau expliquant comment l’on doit se baigner est la ponctuation pour dire aux occidentaux qu’ils ne sont pas là bienvenue dans cet hôtel ! Pas le droit d’être torse nu pour les hommes, et pour les femmes je ne pense même pas qu’elles aient le droit de montrer leur visage. Pas de transats cela va de soi. Pas d’hygiène non plus.
Enfin, l’hôtel n’est pas capable de donner des informations fiables concernant les transferts depuis la ville, nous avons fait, sur leur conseil 45 min dans un taxi réservé par leurs soins (à l’image de l’hôtel sale aussi et sans clim) pour rejoindre un port dont ne partait même pas de bateau alors qu’il y en avait un à 5 min de l’hôtel. Ils nous ont assuré que non… j’appelle ça de l’arnaque.
Communication difficile, anglais limité.

2026-09-03 • via Nuitee
R
RIZAL • couple • my
7
2026-09-02 • via Nuitee
S
Steffi • solo_traveller • my
8
2026-09-01 • via Nuitee
S
SITI HAWA • solo_traveller • my
8
2026-09-01 • via Nuitee
K
KARIMA • family_with_children • fr
7
Bien
Pros:

L’emplacement, l’ambiance de l’hôtel

Cons:

Chambre à mettre au goût du jour

2026-08-29 • via Nuitee
L
Li Chee • couple • my
9
2026-08-28 • via Nuitee
O
Olivier • solo_traveller • fr
5
Cons:

Il est dommage de ne pas avertir la clientèle que l'accès à la piscine est interdite aux shorts et maillots de bain.

2026-08-28 • via Nuitee
I
Ishak • couple • my
5
Pros:

Breakfast was quite nice. Location also.

Cons:

The overall cleanliness of the room fell short of expectations. Specifically, the carpet required a thorough vacuuming, and the bathroom was not properly cleaned.

2026-08-26 • via Nuitee
E
ERMEEY • solo_traveller • my
7
2026-08-26 • via Nuitee