Paya Bunga Hotel Terengganu

Hotels
8.3 (1402 reviews)
Jalan Tengku Embong Fatimah Off Jalan Sultan Ismail , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Inadequate food options
Parking issues
Cleanliness concerns

Categories

Cleanliness
7.8
Concerns about cleanliness mentioned, such as poor drainage and inadequate soap.
Service
9.3
Staff were friendly and accommodating, with good service overall.
Location
9.3
Location is strategic and very accessible, praised in multiple reviews.
Room Quality
7.8
Spacious rooms but with some issues like air conditioning and dated interiors.
Amenities
7.8
Some amenities were lacking, such as breakfast variety and parking situation.
Value for Money
8.8
Generally good value for the amenities and services provided.
Food and Beverage
6.8
Food quality received multiple negative comments; needs improvement.
Overall Experience
8.8
Overall experience rated positively despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:05

Property Description

Luxurious Accommodation

Indulge in our modern and comfortable rooms designed to provide a relaxing stay during your visit to Kuala Terengganu.

Convenient Location

Explore nearby attractions such as Chinatown, Terengganu Craft Cultural Centre, and the beautiful beaches just a short distance away.

Exceptional Amenities

Enjoy the convenience of free WiFi, a fitness centre, on-site restaurant, and welcoming shared lounge during your stay at Paya Bunga Hotel.

Experience luxury and convenience at Paya Bunga Hotel - book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.3
Based on 1402 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 6.8
Overall Experience: 8.8
T
tuan norakma • family_with_children • my
9
Pros:

the view and the window can open bcoz i need fresh air sometime due to anxiety

Cons:

aircond too slow even at 16 degrees

2026-04-18 • via Nuitee
F
Farazila • family_with_children • my
6
2026-04-18 • via Nuitee
N
Nik • solo_traveller • my
7
Pros:

Great location

Cons:

Seems like old hotel

2026-04-16 • via Nuitee
K
khairul • solo_traveller • my
10
2026-04-16 • via Nuitee
M
Mohd Zulfairuz • couple • my
8
Great👍👍👍👍👍👍👍
Pros:

Strategic location

Cons:

AC not working well

2026-04-16 • via Nuitee
S
Siti suhira • solo_traveller • my
8
Pros:

Food n location

Cons:

Aircond not cool

2026-04-15 • via Nuitee
H
haizum shairah • couple • my
10
It’s a pleasure to stay there
Pros:

Facilities

Cons:

No

2026-04-14 • via Nuitee
S
siti asmida • solo_traveller • my
9
2026-04-13 • via Nuitee
H
HANUM SURAYA • couple • my
9
2026-04-12 • via Nuitee
L
Lilly • couple • my
5
Paid rm300 for the 1 night stay. Overpriced and not up to standard
Pros:

Staff are friendly

Cons:

Room A bit old. No buffet breakfast probably due to Ramadan month, hence we were served with Ala carte meal. And the coffee is a sour.

2026-04-12 • via Nuitee
O
Orest • couple • de
6
Vielleicht für einen kurzen Zwischenaufenthalt geeignet, wenn es sein muss.
Pros:

Unweit der Innenstadt gelegen, nette Zimmer (in unserem Fall mit kleinem Nebenraum), Aussicht!

Cons:

Ein sehr in die Jahre gekommenes Hotel mit abgewohnten, sehr hellhörigen Zimmern, veraltetem Bad (mit verstopftem Dusch-Abfluss), wenig komfortablen Betten, laute, wenig wirksame Klimaanlage. Der Speiseraum wirkt nicht sehr einladend, die Frühstücksauswahl bietet für westlichen Geschmack fast nichts, es gab nicht einmal Teebeutel!
Bei der Ankunft war ein Gepäckservice nirgends zu entdecken.

2026-04-10 • via Nuitee
S
Silke • solo_traveller • at
9
Pros:

Gemütliche Zimmer, mit allem man braucht, Fußweg zu Chinatown und dem zentralen Markt.
Unser Kind hat seine Stofftiere vergessen, das nette Hotelpersonal hat es uns dann sogar nach Borneo nachgeschickt.

Cons:

Die Zeit- und Kleidungsvorschriften am Pool haben uns etwas irritiert

2026-04-10 • via Nuitee
S
Sayed • family_with_children • my
8
2026-04-09 • via Nuitee
G
Ggcapri • family_with_children • my
8
Pros:

The facility is awesome

Cons:

The booking.com makes me difficult to get my invoice u make the save having difficulty to produce my invoice

2026-04-09 • via Nuitee
A
Abdul Hadi Jehmica • solo_traveller • my
8
Pros:

- Location.
- Breakfast.

Cons:

- Karpet dan dinding berhabuk.

2026-04-08 • via Nuitee
Z
Zaharul Azmi • couple • my
9
2026-04-07 • via Nuitee
S
Suzana • family_with_children • my
9
2026-04-06 • via Nuitee
A
ADILAH • family_with_children • my
7
Pros:

Clean and comfortable nice places
recommended

2026-04-01 • via Nuitee
T
TENGKU AJMAL HAKIMI • couple • my
10
Ngam
Pros:

Semua terbaik

Cons:

-

2026-03-31 • via Nuitee
W
Wahida • family_with_children • my
10
Good, clean
Pros:

Good, sedap, sesuai

Cons:

Tiada

2026-03-31 • via Nuitee