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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Room service
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Prime Location
Located in Chaves, just steps away from Chaves Thermal Spa, Castelo Hotel offers a luxurious stay with top-notch amenities. The hotel boasts a fitness centre, private parking, and a stylish bar and shared lounge for guests to unwind.
Modern Comforts and Exceptional Service
Experience unparalleled comfort in the well-appointed rooms equipped with flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature balconies or terraces with stunning city views, ensuring a memorable stay.
Recreational Activities and Nearby Attractions
Guests can enjoy cycling in the area or opt for bike hire through the hotel. Additionally, the renowned Golf Course Vidago Palace is a short distance away, offering leisure options for sports enthusiasts.
Ready to indulge in a luxurious stay at Castelo Hotel? Book your room now and experience unparalleled hospitality and comfort.
Please note that the Spa is paid, and according to availability upon arrival. Please check with the hotel before check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 5 per day.
Location
Guest Reviews
Se escuchan las conversaciones de la calle.
La habitación resulta muy pequeña
La tarjeta xa abrir la habitación no siempre funcionó
El buffet del desayuno estaba frio
La exclusividad, la limpieza, la decoración
La habitación me parecía pequeña e incomoda para dejar las cosas y la ropa.
En la descripción pone vistas al jardín y se ve la carretera pero la carretera por debajo que ves los pies y las ruedas de los coches, pedimos cambio y nada y eso que pagamos 160€ que era la suite. El personal antipático.
Hôtel très bien situé dans le centre historique, chambre confortable même si la fenêtre ne laissait rien transparaître (etrange d'avoir mis un film opaque sur la vitre de la fenêtre).
Est ce normal de toquer et rentrer dans ma chambre à 9h45 le jour de mon départ ?!?!?! Je ne m'attendais pas à ca pour un 4 étoiles !
El alojamiento y la ubicación
Creo que el desayuno podría estar mejor sobre todo teniendo en cuenta la buena gastronomía portuguesa, eché de menos más quesos del país y postres artesanales. El pan estaba muy bueno
Pela qualidade das toalhas e lençóis,já percebi o esmero deste hotel.
Limpo, elegante, aconchegante!
Um grata surpresa
O sinal do wife não estava bom,mas não considero um defeito.
La confortabilidad y limpieza de sus instalaciones y la ubicación céntrica del hotel. El desayuno incluido en el precio muy completo.
El aparcamiento del hotel tiene pocas plazas y conviene reservar, aunque eso no supone un problema porque frente la hotel hay espacio publico para estacionar.
Bien situé, a proximité du centre. Parking en intérieur. Belle chambre. Bon petit déjeuner.
Parking souterrain réservé pour moto top, petit déjeuner copieux , endroit calme la nuit, personnels agréables
Excelente escolha em Chaves! Funcionários muito simpáticos e atenciosos, pequeno-almoço variado e fresco, quarto espaçoso, limpo, com cama muito confortável e spa muito bom.
A única coisa que faltou foram os jatos na piscina que não estavam a funcionar, de resto o spa era limpo e muito agradável.
Deuxième séjour moto en 4 ans dans cet hotel moderne et confortable, à proximité immédiate de la vieille ville.
L’accès du nouveau parking à côté de l’hôtel est dangereux pour une grosse moto routière.
Il nous a fallu fortement insister afin de garer notre 1300 dans le parking sous l’établissement.
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