Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Issues with cleanliness
Limited amenities
Breakfast variety

Categories

Cleanliness
8.6
Some reviews mentioned cleanliness issues.
Service
9.57
Most reviews praised the friendliness of the staff.
Location
10
Several reviews highlighted the excellent location.
Room Quality
9.56
Overall, rooms were described as comfortable and well-kept.
Amenities
8.59
Spa issues were noted; some amenities were limited.
Value for Money
9.55
Many felt the experience matched the price.
Food and Beverage
8.1
Breakfast options received mixed reviews; some were disappointed.
Overall Experience
9.6
General sentiment is positive; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:12

Property Description

Luxurious Accommodation with Prime Location
Located in Chaves, just steps away from Chaves Thermal Spa, Castelo Hotel offers a luxurious stay with top-notch amenities. The hotel boasts a fitness centre, private parking, and a stylish bar and shared lounge for guests to unwind.

Modern Comforts and Exceptional Service
Experience unparalleled comfort in the well-appointed rooms equipped with flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature balconies or terraces with stunning city views, ensuring a memorable stay.

Recreational Activities and Nearby Attractions
Guests can enjoy cycling in the area or opt for bike hire through the hotel. Additionally, the renowned Golf Course Vidago Palace is a short distance away, offering leisure options for sports enthusiasts.

Ready to indulge in a luxurious stay at Castelo Hotel? Book your room now and experience unparalleled hospitality and comfort.

Important information:

Please note that the Spa is paid, and according to availability upon arrival. Please check with the hotel before check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2868 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 9.56
Amenities: 8.59
Value for Money: 9.55
Food and Beverage: 8.1
Overall Experience: 9.6
J
Jorge • extended_group • pt
9
Irei repetir
2026-08-29 • via Nuitee
D
Diana Mendes • solo_traveller • pt
9
Pros:

A localização, a simpatia do staff, a decoração do Hotel e a variedade nos pequenos almoços. Tudo estava perfeito!

2026-08-28 • via Nuitee
M
María • solo_traveller • es
9
Cons:

La habitación asignada no tenía dos camas como solicité

2026-08-28 • via Nuitee
V
Vitor • solo_traveller • pt
10
2026-08-27 • via Nuitee
S
Susana • solo_traveller • pt
9
2026-08-27 • via Nuitee
A
Alberto • family_with_children • es
7
2026-08-26 • via Nuitee
J
Joao Manuel • couple • pt
8
Muito boa
Pros:

A limpeza, o atendimento e o pequeno almoço.

Cons:

Nada a apontar.

2026-08-26 • via Nuitee
I
Idoia • solo_traveller • es
10
2026-08-26 • via Nuitee
H
Helena • family_with_children • pt
9
2026-08-25 • via Nuitee
J
Jomapalu • solo_traveller • es
10
2026-08-25 • via Nuitee
D
De sousa • couple • fr
10
2026-08-25 • via Nuitee
A
Avelino • family_with_children • pt
8
De uma forma geral muito bom, mas ....
Pros:

De maneira geral gostei muito.
O ponto negativo foi o facto de em outros hotéis onde já fiquei hospedado o acesso á zona de spa,( piscina, banho turco, jacuzzi e sauna), para os hóspedes ser gratuito. Tivemos que pagar como extra. Por essa razão não dou melhor avaliação.

Cons:

O acesso ao spa, ( piscina, jacuzzi, sauna e banho turco) ser um extra e pago por fora para hóspedes.

2026-08-25 • via Nuitee
J
Jorge • solo_traveller • pt
10
Pros:

Da simpatia,da localização,da higiene e das comodidades.
Tudo excelente.

Cons:

Nada a assinalar.

2026-08-25 • via Nuitee
A
António • couple • pt
10
Superou as expectativas
Pros:

Muito bom de boa qualidade

2026-08-23 • via Nuitee
J
Jorge • couple • pt
10
Bom para repetir .
Pros:

Muito tranquilo , tudo limpo e em estado de novo, bom pequeno-almoço e pessoal muito simpático.

Cons:

Nada

2026-08-23 • via Nuitee
D
Dan Ramos • solo_traveller • pt
5
Pros:

A entrada/lobby é gira

Cons:

Quartos básicos, parque de estacionamento super apertado, peq almoco básico

2026-08-23 • via Nuitee
P
Pedro • couple • pt
9
Muito bom
Pros:

Muito bom Hotel, pessoal simpático

Cons:

O estacionamento

2026-08-22 • via Nuitee
J
Jorge • couple • pt
10
2026-08-22 • via Nuitee
P
Pili • extended_group • es
9
Repetiría el mismo hotel
Pros:

Super bien ubicado . Buen trato y muy limpio

Cons:

Todo ok

2026-08-21 • via Nuitee
V
Vanessa • extended_group • fr
10
Belle hôtel au cœur de Chaves ❤️
Pros:

L’accueil la décoration le service des petits déjeuners… TOUT

Cons:

Nada

2026-08-21 • via Nuitee