Castelo Hotel

Hotels
9.2 (2727 reviews)
Rua da Muralha 2 a 4 , Chaves , pt

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Issues with cleanliness
Limited amenities
Breakfast variety

Categories

Cleanliness
8.6
Some reviews mentioned cleanliness issues.
Service
9.57
Most reviews praised the friendliness of the staff.
Location
10
Several reviews highlighted the excellent location.
Room Quality
9.56
Overall, rooms were described as comfortable and well-kept.
Amenities
8.59
Spa issues were noted; some amenities were limited.
Value for Money
9.55
Many felt the experience matched the price.
Food and Beverage
8.1
Breakfast options received mixed reviews; some were disappointed.
Overall Experience
9.6
General sentiment is positive; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:12

Property Description

Luxurious Accommodation with Prime Location
Located in Chaves, just steps away from Chaves Thermal Spa, Castelo Hotel offers a luxurious stay with top-notch amenities. The hotel boasts a fitness centre, private parking, and a stylish bar and shared lounge for guests to unwind.

Modern Comforts and Exceptional Service
Experience unparalleled comfort in the well-appointed rooms equipped with flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature balconies or terraces with stunning city views, ensuring a memorable stay.

Recreational Activities and Nearby Attractions
Guests can enjoy cycling in the area or opt for bike hire through the hotel. Additionally, the renowned Golf Course Vidago Palace is a short distance away, offering leisure options for sports enthusiasts.

Ready to indulge in a luxurious stay at Castelo Hotel? Book your room now and experience unparalleled hospitality and comfort.

Important information:

Please note that the Spa is paid, and according to availability upon arrival. Please check with the hotel before check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 5 per day.

Location

Guest Reviews

9.2
Based on 2727 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 9.56
Amenities: 8.59
Value for Money: 9.55
Food and Beverage: 8.1
Overall Experience: 9.6
M
MICHELE • extended_group • fr
9
Pros:

L’accueil et la deco

2026-05-09 • via Nuitee
A
Andres • couple • es
10
2026-05-08 • via Nuitee
D
Dário • couple • pt
9
2026-05-07 • via Nuitee
A
Artur • solo_traveller • it
10
Pros:

Devi desde já dar os parabéns pelo hotel que tem bastante nível e feito com requinte.

Cons:

Não ter restaurante.

2026-05-05 • via Nuitee
S
Santos • solo_traveller • pt
8
Pros:

Gostei de tudo

2026-05-05 • via Nuitee
T
Tamara • extended_group • es
9
Bien pero mejorable
Pros:

Todo perfecto la verdad , lo único el jacuzzi de la habitación perdió temperatura y un día no pudimos disfrutarlo hasta que volvió a subir .. tarda muchísimo 😖

Cons:

Falta de limpieza en el jacuzzi la bomba de filtrado estaba llena de pelos y fue bastante horrible tener que limpiarlo… igual que la cama balinesa de la terraza estaba sucia con ceniza y “pétalos” debajo de la colchoneta de los anteriores huéspedes

2026-05-03 • via Nuitee
F
Filipa • solo_traveller • pt
9
Pros:

A localização, o conforto do quarto, a beleza do hotel, o pequeno almoço muito agradável.

Cons:

N.a.

2026-05-03 • via Nuitee
R
Rui Pedro • couple • pt
10
2026-05-02 • via Nuitee
A
Ana Paula • solo_traveller • pt
10
2026-05-01 • via Nuitee
A
Angela • couple • pt
10
Hotel incrível mais incrível ainda desde rececionistas a funcionários
Pros:

Adorei tudo muito bom

2026-04-30 • via Nuitee
A
Antonio • solo_traveller • pt
9
2026-04-29 • via Nuitee
F
Ferreira • couple • pt
9
2026-04-29 • via Nuitee
I
Itziar • couple • es
9
2026-04-26 • via Nuitee
S
Sergio • extended_group • pt
8
2026-04-26 • via Nuitee
C
Carmo • extended_group • pt
2
2026-04-25 • via Nuitee
M
María • couple • es
9
2026-04-25 • via Nuitee
I
Idalina • couple • pt
7
Agradável
Cons:

Televisão desconfigurada e sem arranjo, sugestão para trocarmos de quarto.
Tamanho do quarto um pouco pequeno . Faltavam cabides na casa de banho, e mais uma cadeira no quarto

2026-04-23 • via Nuitee
H
hanstimmers • couple • nl
9
Pros:

Alles

Cons:

Niets

2026-04-22 • via Nuitee
I
Isabel • couple • pt
8
Boa estadia. A repetir sem dúvida.
Pros:

Localização. Silêncio. Peq. Almoço.

Cons:

Atribuíram-me quarto para Def. Não fui informada, não tive opção (direi por email quais os inconvenientes)

2026-04-20 • via Nuitee
S
Sandra • couple • fr
6
Agréable
Pros:

L’emplacement top au cœur de la ville

Cons:

Salle de bain
Manque d’équipements pour un 4 étoiles

2026-04-20 • via Nuitee