NH Napoli Panorama

Hotels
NH Hotels
8.2 (3096 reviews)
Via Medina 70 , Naples , it

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Poor air conditioning

Categories

Cleanliness
7.59
Issues with mold in the shower and leaking noted.
Service
9.06
Staff were very friendly and accommodating, improving the stay.
Location
9.1
Perfect location between historical center and Spanish quarter.
Room Quality
7.05
Room had structural issues and was considered small for a superior room.
Amenities
8.08
Breakfast was appreciated, but gym requires booking.
Value for Money
8.04
Overall decent value, though some issues were noted.
Food and Beverage
8.59
Breakfast was rated highly.
Overall Experience
8.06
Overall a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Luxurious Accommodation
The NH Napoli Panorama offers elegant and spacious rooms spread across 30 floors, each equipped with modern amenities including air conditioning, satellite TV, and a minibar for a comfortable stay.

Culinary Delights
Indulge in a fine dining experience at the hotel's restaurant, serving a variety of Neapolitan specialties, fresh seafood, and Mediterranean and international cuisine. Guests can enjoy a discount on their meals and start their day with a delicious buffet breakfast.

Prime Location
Conveniently located in the historic center of Naples, guests can enjoy stunning views of the historic center, the bay, and the Royal Palace. With popular tourist attractions and ferry terminals just a short walk away, the NH Napoli Panorama is the perfect choice for your stay in Naples. Ready to experience luxury and comfort in the heart of Naples? Book your stay now at NH Napoli Panorama.

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property.

Please note that the credit card used for the booking must be shown at check-in.

Please note that dogs and cats are allowed upon request and subject to approval.

The maximum weight for pets is 25 kg. A charge of EUR €25 per night will be applied (maximum of 2 pets per room). Guide dogs stay free of charge.
A charge of EUR €25 per pet per night will be applied (maximum of 2 pets per room).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 3096 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
R
Rosita couple ch
7
Sehr gute Lage
Pros:

Sehr gute Lage, das historische Zentrum ist zu Fuss erreichbar, auch der Hafen für die Überfahrt nach Capri, Ischia und Sorrento, Amalfiküste usw.

Cons:

Das Hotel ist etwas in die Jahre gekommen. Das Frühstücksangebot war ok.

2026-05-09 via Nuitee
K
kamal couple es
9
Pros:

location, city view from the 28th floor where we stayed, number of lifts.

Cons:

Breakfast was plentiful but less of quality, for example, choice of bread or frut juice was awful, no fried eggs.

2026-05-09 via Nuitee
I
Isobel couple gb
8
City hotel in a great location
Pros:

Great location, amazing views

2026-05-08 via Nuitee
H
hector couple ar
9
calidad de servicio
Pros:

la ubicacion
la habitacion con vista al mar
el desayuno

2026-05-08 via Nuitee
A
Andrea solo_traveller it
9
Semplicemente bellissimo
Pros:

La posizione, la colazione, lo staff disponibile e cordiale e la camera con vista mare e’ impareggiabile

Cons:

Niente……! Tutto ok

2026-05-07 via Nuitee
A
ALEJANDRA couple ar
8
2026-05-06 via Nuitee
M
Mario N. couple it
9
Pros:

Tutto

2026-05-06 via Nuitee
M
Magdalena couple pl
4
nie polecam…
Pros:

Najbardziej podobał mi się widok z 30 piętra

Cons:

Dużo do pisania ale tak ogólnie - meldunek był od godziny 15, przyjechałyśmy o 16 i musiałyśmy czekać 20min na pokój, kiedy mogłyśmy jechać i weszliśmy do pokoju okazuje się że nie był jeszcze gotowy… kolejny punkt, musiałam dopominać się o drugą kołdrę - we Włoszech myślą, że każdy śpi pod jedną kołdrą - najpierw pisałam tu na booking, potem przy meldunku, potem dzwoniłam - kiedy dostałam kołdrę, dostałam bez poszewki i musiałam się później kolejny raz upominać o poszewkę - kto chce spać pod taką kołdrą bez poszewki? Stosunek ceny do jakości - mija się z celem… zapłaciłam za 2 noce za pokój premium 2700zł - a dostałam pokój w którym ciągle coś szumi i słychać mocne trzaskanie - nie wyśpisz się w tym hotelu… nie wiem czy to spowodowane było umiejscowieniem pokoju przy windach (stąd te trzaski) czy to inny powód… moim zdaniem za tyle pieniędzy nie powinno do tego dojść, że przez całą noc słychać co chwilę trzaskanie… ostatnim minusem, że musiałam się 4 dni upominać o fakturę… ogólnie pobyt na minus…

2026-05-06 via Nuitee
A
Alexandre couple br
10
Tudo de bom!!!
Pros:

A vista é maravilhosa e fica a curta caminhada do Molo Beverelo, do bairro espanhol, do funicular para cidade alta e castelo Sant’Elmo, da via Toledo. Show!!!!

2026-05-06 via Nuitee
T
TANIA couple br
10
Ótima estadia! Voltando a Napoles o NH sera nossa opção com certeza
Pros:

Quarto confortável com uma linda vista. Cafe da manhã excelente e pessoal muito gentil. Excelente localização, vários pontos de interesse proximos e muitos restaurantes

2026-05-05 via Nuitee
D
Domenico solo_traveller it
7
Discreto
Pros:

La posizione è la pulizia

Cons:

Su quattro giorni due senza acqua calda

2026-05-05 via Nuitee
H
Hongmei extended_group au
7
2026-05-05 via Nuitee
L
Lene couple dk
8
Napoli har mange ting kulturelt at byde på…
Pros:

Beliggenhed
Udsigten fra 26. etage mod vandet
Morgenmaden
Sengen

Cons:

Værelset var lidt slidt

2026-05-04 via Nuitee
J
Jordi couple es
6
Pros:

Las Chicas de recepcion son muy eficientes

Cons:

Se disparo la alarma varias veces en el piso 29.
En la habitación no teniamos control sobre el aire acondicionado, que en todo moemnto funcionaba. Quisimos pararlo varias veces pero nos fue imposible

2026-05-04 via Nuitee
M
Mauro solo_traveller it
10
2026-05-04 via Nuitee
T
Tamás extended_group hu
9
2026-05-04 via Nuitee
D
Daniel extended_group es
1
300€ por noche SIN AGUA
Pros:

Ubicación my buena.

Cons:

Estuvimos 3 noches y el último día NO HABÍA AGUA CALIENTE. No pudimos ducharnos y el responsable del hotel nos informó que habían sufrido una avería EL DÍA ANTERIOR que afectaba a varias habitaciones, pero NO avisaron. Un hotel de más de 300€ la noche SIN ducha.

2026-05-04 via Nuitee
J
Joelle Eliane solo_traveller fr
9
Vacances centrées sur la découverte de la ville et des îles.
Pros:

J'ai été surclassée à mon arrivée. Grande chambre avec lit king size très confortable et, surtout, une vue fantastique sur le port ! L'hôtel est assez standard en termes d'équipement et de déco. Rien de transcendant, mais le secret de cet établissement réside dans son emplacement absolument idéal.
Il est situé à côté du centre historique, du port (avec les départs pour Capri notamment), des bus "hop-on hop-off" et du terminal de bus pour l'aéroport. Tout est à proximité, c'est juste parfait ! Enfin, le personnel est très sympathique et efficace, ce qui ne gâche rien.

Cons:

Le petit moins est peut-être la déco et le style impersonnel. Mais le plus important pour moi était l'emplacement et la propreté. Contrat rempli!

2026-05-04 via Nuitee
L
Luis solo_traveller es
1
Nolo q. Yo esperaba
Pros:

Lashabitacio q. Me dieron de un pricipio fatal y sucio

Cons:

Nada

2026-05-03 via Nuitee
H
hector couple ar
9
Pros:

La atención del personal

2026-05-02 via Nuitee