Hotel Mala Pokhara

Hotels
•
Longtail E-media
9.8 (143 reviews)
Barahi Path, Pokhara, Western Development Region, 33700 , Pokhara , NP
977-061468116

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Facilities

Meeting rooms
Free WiFi
Terrace
Luggage storage
Sauna
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Steam room
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location
Cons:
Inconsistent breakfast quality
Occasional negative employee interactions

Categories

Cleanliness
9.78
Overall cleanliness was noted positively, with some inconsistent housekeeping mentioned.
Service
10
Staff were highlighted as friendly and accommodating, with particular praise for individuals.
Location
10
Location was praised for its proximity to attractions and beautiful views.
Room Quality
9.78
Rooms were described as spacious, clean, and beautifully decorated.
Amenities
9.78
Amenities include a rooftop pool with beautiful views.
Value for Money
9.78
Hotel was seen as great value for the quality and service provided.
Food and Beverage
9.28
Breakfast quality noted as lacking, but some items were enjoyable.
Overall Experience
10
The overall experience was highly positive with many aspects praised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:49

Property Description

Recreational Opportunities
Indulge in relaxation with a sauna, outdoor pool, and bicycle rentals.

Dining and Services
Savor a meal at Jhambala Restaurant or enjoy room service. Unwind at the bar/lounge.

Amenities and Facilities
Benefit from complimentary Wi-Fi, concierge services, and a banquet hall. Elegantly designed rooms with LED TVs and rainfall showers.

Don't miss the chance to experience pure luxury at Hotel Mala Pokhara. Book now for an unforgettable stay!

Important information:

  • The seasonal pool will be open from March to December.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 143 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.28
Overall Experience: 10
M
Mahmud • extended_group • bd
9
2026-01-23 • via Nuitee
B
Bîjãy • couple • np
10
Pros:

Hotel Mala Pokhara is a decent place to stay with a good location, making it convenient to explore Lakeside and nearby areas. The rooms are comfortable and suitable for a short stay. The hotel environment is generally calm, and it feels safe and welcoming.
The staff are polite and helpful, which makes the stay easier. Cleanliness is acceptable, though there is still room for improvement in some areas. The facilities are basic, and the hotel is more about comfort than luxury.
Overall, Hotel Mala Pokhara is a reasonable choice for budget travelers looking for a simple and comfortable stay in Pokhara.

2026-01-04 • via Nuitee
M
Md. Ahsan • family_with_children • bd
1
2025-12-30 • via Nuitee
B
Bishal • couple • np
10
2025-12-23 • via Nuitee
G
GAUTAM • couple • in
8
2025-12-13 • via Nuitee
S
Shrestha • couple • np
5
Pros:

Location

Cons:

Room

2025-11-09 • via Nuitee
D
Deblina • couple • in
9
2025-11-05 • via Nuitee
C
Charlotte • couple • be
6
2025-11-04 • via Nuitee
B
Biraj • couple • gb
7
2025-10-26 • via Nuitee
M
Melissa • family_with_children • us
10
This hotel is small, personable, comfortable, with amazing Mountain View’s, close proximity to the lake,restaurants, and
Pros:

Excellent location, comfortable beds, fantastic 7th floor lounge area with amazing view of Anapurna’s Fishtail and other mountains. But more than that, we loved the staff. Kusum Rai and Ajai Poudel were the best part of our experience at the Hotel Mala. Kind, personable, accommodating, professional and sweet, they went out of their way to make sure our needs and wishes were met. They are true hospitality professionals and were we honored to have them as our hosts.

Cons:

The breakfast was a bit lacking and could use some improvement. That is the only meal we experienced at this great hotel.

2025-10-25 • via Nuitee
M
Mosabbirul • couple • bd
7
2025-10-21 • via Nuitee
J
John Kelly • couple • us
9
Great hotel. Great Location. Great Value
Pros:

This hotel is great. The staff are incredibly friendly and professional and bent over backwards to accommodate us. The rooftop pool is small.but fantastic. There is also a rooftop sitting area where you can have drinks delivered while gazing upon the beauty of the Annapurna range. The hotel is a 5-10 minute walk to all the coffee shops, resturants, trekking shops and other stores. And maybe a 15 minute walk to the lake.
The hotel is an incredible value for the location, comfort, cleanliness and friendly staff you get. Can't recommend it enough.

Cons:

The only negative is the "resturant". The breakfast is not very good at all. After a couple of mornings, I ate breakfast elsewhere. On the bright side, the momos are delicious!

2025-10-13 • via Nuitee
N
NABIN • extended_group • np
6
2025-10-12 • via Nuitee
A
Ani • solo_traveller • np
8
Pros:

The front desk person (Guy) was very friendly and accommodating.

Cons:

During my visit, I overheard some employees speaking negatively about their colleagues, mentioning things like the VAT bill not being ready because others hadn’t completed their tasks. While I understand that every workplace has its challenges, I believe such discussions should be kept private and not held in front of guests. As a visitor, it's important to feel the presence of a cohesive, professional team. I hope this feedback is taken constructively, as it’s meant to support a better experience for all guests.

2025-10-12 • via Nuitee
D
Divyaswor • couple • np
7
2025-10-07 • via Nuitee
P
Pasang Sherpa • couple • np
1
2025-09-19 • via Nuitee
H
Hoque • family with young children • bd
10
Excellent
Pros:

Just wow! From the moment I stepped in, Hotel Mala impressed me with its elegant ambiance, warm hospitality, and top-notch service. The rooms are spacious, clean, and beautifully decorated — perfect for both comfort and style.

2025-07-26 • via Nuitee
H
Hoque • family with young children • bd
9
Superb
Pros:

Hotel Mala Pokhara exceeded expectations — cozy, clean and very comfortable. The rooftop pool overlooked Fewa Lake and the Annapurna range. Staff members like Drishya and Bidhan were exceptional. I loved the spacious room and the hot, strong shower—perfect after trekking. Some housekeeping was inconsistent, but overall, it was great value for money and I’d choose it again

2025-07-22 • via Nuitee
S
Sheikh • young couple • bd
6
I had a disappointing experience with the staff’s behavior during check-in. Upon arrival, they suggested I cancel my exi
Pros:

The hotel was nice with adequate amenities. It was in a convenient location.

Cons:

I had a disappointing experience with the staff’s behavior during check-in. Upon arrival, they suggested I cancel my existing booking through the app and promised to upgrade me to a better room for just an additional 200 NPR. However, they were fully aware that my booking was non-refundable and payment was to be made at the property. Had I followed their suggestion, I would have been charged by Booking.com and also had to pay them in cash — essentially paying twice. This felt misleading and unprofessional. Overall, I found the approach quite unethical and it left a negative impression.

2025-06-18 • via Nuitee
S
Suyash • young couple • np
9
Superb
2025-06-15 • via Nuitee