Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotels
•
Holiday Inn Express
9.2 (872 reviews)
10573 Brightman Boulevard , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Express check-in/check-out
Safety deposit box
Fax/photocopying
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable accommodations
Cons:
Breakfast quality
Some complaints about amenities
Occasional issues with service standards

Categories

Cleanliness
9.2
Overall reviews consistently highlighted cleanliness.
Service
9.4
Friendly and helpful staff mentioned in multiple reviews.
Location
9.6
Perfect location for activities and convenience, repeatedly praised.
Room Quality
9.4
Rooms were described positively, clean and comfortable.
Amenities
8.7
Mixed feedback, particularly regarding breakfast options and basic amenities.
Value for Money
9.3
Value was regarded positively, though some concerns on the price vs service ratio.
Food and Beverage
8.4
Breakfast received mixed reviews, generally considered minimalistic.
Overall Experience
9.6
Many reviews expressed high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:36

Property Description

Convenient Location
Located just 15 km from Jacksonville Beach Golf Club, Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel offers a prime location for both leisure and business travelers. Close proximity to Fort Caroline National Memorial and Veterans Memorial Wall makes it an ideal choice for sightseeing.

Modern Amenities
Enjoy a comfortable stay with amenities such as an outdoor swimming pool, fitness centre, and free WiFi. The 3-star hotel also provides conveniences like free private parking, a 24-hour front desk, and a business centre. Each room is equipped with air conditioning, a desk, and a wardrobe for your convenience.

Nearby Attractions
Explore nearby attractions like Timucuan Ecological Historical Preserve and EverBank Field, both just 15 km from the hotel. With Jacksonville International Airport located 34 km away, Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel is the perfect choice for your next stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 872 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.6
Room Quality: 9.4
Amenities: 8.7
Value for Money: 9.3
Food and Beverage: 8.4
Overall Experience: 9.6
J
Justin • solo_traveller • us
10
2026-06-06 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-06-03 • via Nuitee
R
Rebecca • solo_traveller • us
10
I would definitely stay here again!
Pros:

The staff was incredibly helpful and kind! We felt safe and the facilities were clean and pleasant!

2026-06-02 • via Nuitee
E
Eric • couple • us
10
2026-06-01 • via Nuitee
A
Ahmed • couple • us
9
Great place to stay
Pros:

Staffing

Cons:

Nothing

2026-06-01 • via Nuitee
G
German • family_with_children • co
8
2026-06-01 • via Nuitee
Y
Yolanda • couple • us
9
Great location near John town center and top golf
Pros:

Location, facility and breakfast

Cons:

Air conditioner was loud

2026-05-29 • via Nuitee
S
Sandra • solo_traveller • us
9
Pros:

Very good location, staff very helpful, clean room. Good breakfast.

Cons:

Bed was a little lumpy in spots.

2026-05-29 • via Nuitee
J
Jean • solo_traveller • us
10
2026-05-28 • via Nuitee
R
Robinson • solo_traveller • us
8
Good value for $$, clean and quiet.
Pros:

Great location to St.John town center. Definitely will stay there again when in Jax.

Cons:

None

2026-05-28 • via Nuitee
J
Jennifer • family_with_children • us
10
Great location and perfect stay
Pros:

Everything was great. From staff to amenities.

Cons:

Everything was superb

2026-05-28 • via Nuitee
R
Renee • extended_group • us
10
2026-05-27 • via Nuitee
B
Bill • family_with_children • us
10
The stay met or exceeded every expectation1
Pros:

We loved the friendliness of the staff, the cleanliness of the room, and the proximity to shops and restaurants. We also enjoyed the freshness and taste of the continental breakfast.

Cons:

We cannot think of a thing. Everything was great!

2026-05-26 • via Nuitee
S
Sara Ferguson • solo_traveller • us
10
2026-05-26 • via Nuitee
W
Wykieria • couple • us
8
2026-05-25 • via Nuitee
R
Robson • solo_traveller • us
9
2026-05-25 • via Nuitee
R
Rhonda • solo_traveller • us
10
Great Hotel and walking distance to Top Golf
Pros:

Customer Service was exceptional

2026-05-25 • via Nuitee
D
Deven • extended_group • us
10
Pros:

Location was perfect. Hotel was clean and staff were very helpful.

2026-05-24 • via Nuitee
L
Laliyaha • solo_traveller • us
10
2026-05-23 • via Nuitee
R
Rhonda • couple • us
10
2026-05-23 • via Nuitee