Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotels
•
Holiday Inn Express
9.2 (855 reviews)
10573 Brightman Boulevard , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Express check-in/check-out
Safety deposit box
Fax/photocopying
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable accommodations
Cons:
Breakfast quality
Some complaints about amenities
Occasional issues with service standards

Categories

Cleanliness
9.2
Overall reviews consistently highlighted cleanliness.
Service
9.4
Friendly and helpful staff mentioned in multiple reviews.
Location
9.6
Perfect location for activities and convenience, repeatedly praised.
Room Quality
9.4
Rooms were described positively, clean and comfortable.
Amenities
8.7
Mixed feedback, particularly regarding breakfast options and basic amenities.
Value for Money
9.3
Value was regarded positively, though some concerns on the price vs service ratio.
Food and Beverage
8.4
Breakfast received mixed reviews, generally considered minimalistic.
Overall Experience
9.6
Many reviews expressed high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:36

Property Description

Convenient Location
Located just 15 km from Jacksonville Beach Golf Club, Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel offers a prime location for both leisure and business travelers. Close proximity to Fort Caroline National Memorial and Veterans Memorial Wall makes it an ideal choice for sightseeing.

Modern Amenities
Enjoy a comfortable stay with amenities such as an outdoor swimming pool, fitness centre, and free WiFi. The 3-star hotel also provides conveniences like free private parking, a 24-hour front desk, and a business centre. Each room is equipped with air conditioning, a desk, and a wardrobe for your convenience.

Nearby Attractions
Explore nearby attractions like Timucuan Ecological Historical Preserve and EverBank Field, both just 15 km from the hotel. With Jacksonville International Airport located 34 km away, Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel is the perfect choice for your next stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 855 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.6
Room Quality: 9.4
Amenities: 8.7
Value for Money: 9.3
Food and Beverage: 8.4
Overall Experience: 9.6
R
Rhonda • couple • us
10
2026-05-23 • via Nuitee
L
Laliyaha • solo_traveller • us
10
2026-05-23 • via Nuitee
A
Anita • family_with_children • us
10
2026-05-22 • via Nuitee
P
peter • solo_traveller • us
10
Great location and clean rooms
Pros:

Clean and location

Cons:

Nothing all good

2026-05-20 • via Nuitee
R
Rodger • couple • us
10
Great value and nice location. I would stay here again.
Pros:

Location and cleanliness of the room.

2026-05-19 • via Nuitee
D
Diana • solo_traveller • us
10
Great place
Pros:

Friendly staff,,great breakfast, comfortable bed and I love the 24 hour coffee station.

Cons:

No dislikes

2026-05-16 • via Nuitee
M
MARIA CECILIA • solo_traveller • br
3
Quarto com cheiro forte de mofo. Bichos na cama, parecia pulga.
Pros:

A localização estava ok.

Cons:

Entrei em um quarto e estava cheirando muito mofo. Pedi para trocar e o segundo estava cheirando mofo e tinha bichos na cama. Só o banheiro era ok.

2026-05-15 • via Nuitee
D
Dorian • couple • us
9
2026-05-14 • via Nuitee
J
Juan • solo_traveller • us
9
Pros:

The staff was very polite and professional.

2026-05-14 • via Nuitee
Y
Yahaira • solo_traveller • us
9
2026-05-14 • via Nuitee
T
Thomas • couple • us
10
2026-05-13 • via Nuitee
N
Norman • couple • de
5
Cons:

In die Jahre gekommene Zimmer .

2026-05-12 • via Nuitee
N
Nigel • couple • gb
9
Good value hotel
Pros:

Friendly staff. Very clean hotel. Comfortable bed.

Cons:

Rather isolated location.

2026-05-11 • via Nuitee
M
Merta • couple • us
9
Clean hotel with friendly staff.
Pros:

Convenient location. Friendly staff.

Cons:

The bed is too soft.

2026-05-10 • via Nuitee
J
Jacqulyn • solo_traveller • us
10
Pros:

The staff were friendly and helpful.

2026-05-10 • via Nuitee
P
Patrícia • family_with_children • br
9
Praticidade e conforto
Pros:

Ótima localização, quarto grande e confortável, banheiro moderno e com café da manhã.

2026-05-09 • via Nuitee
A
Andriannea • family_with_children • us
10
Pros:

I like that it was close to everything

Cons:

That the pool doesn't stay open all night

2026-05-09 • via Nuitee
D
Darlene • solo_traveller • us
10
Pros:

Comfortable and quiet.

Cons:

Nothing

2026-05-09 • via Nuitee
C
Cesar • couple • us
8
We traveled for business and pleasure, our stay made it an enjoyable experience🙏🏾
Pros:

Clean room and shared areas; I felt comfortable with security; we had a very good stay!

Cons:

No complaints, staff was servicial and friendly🙏🏾

2026-05-07 • via Nuitee
A
allison • couple • us
1
The stay that never happened. Thank goodness I called to confirm the reservation or I would’ve driven up there and not h
Pros:

Nothing. They canceled my room without letting me know because I booked a double and they didn’t have any available so they just canceled it instead of offering me a KING which they still had available.

Cons:

Everything.

2026-05-07 • via Nuitee