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Facilities
Property facilities
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Offsite parking discounted rates available
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Nightclub
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Fax/photocopying
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Non-smoking throughout
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Broadcast Live sport events
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Television in common areas
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Nightclub
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Modern Elegance in the Heart of Sutton Coldfield
Elegant Rooms with Modern Amenities: Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, tea/coffee facilities, a hairdryer, and a private bathroom.
Late-Night Entertainment: Experience the vibrant nightlife with our late-night venue and nightclub room on weekends. Please note the lively atmosphere past 3 am.
Convenient Location and Parking: Benefit from our central location with excellent transport links and complimentary off-road parking. Explore Sutton Coldfield, Birmingham city center, and the NEC effortlessly.
Book now for an unforgettable stay at The Townhouse Sutton!
Payment is taken upon arrival unless otherwise arranged.
Only service pets are allowed at the hotel.
The Townhouse Hotel does not have a elevator, so the higher floors are accessible by stairs only (2 flights to the first floor and 2 flights to the second floor).
Please be aware that smoking is not permitted inside the building. Guests who do not comply with this policy and smoke inside the room will have to pay a fine of £300 to cover the costs of cleaning the room and the business loss.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Good location and good bar
Near to restaurant I was going to
Noisy, particularly early hours of the morning
Great location
Atmosphere nice around the area and bar
Good parking
Chatty and friendly staff
Rooms are a bit dated
Could have been cleaner but was ok
Windows wouldn’t open which is does state but it was very warm in the room
Staff were lovely an room was clean and tidy
It was a bank holiday weekend so quite loud from the pub downstairs. This is nobody’s fault but the windows were thin so the noise echoed up a bit
Good location
Was not aware that bands/music was played until 2am. Although it was in the order confirmation, I did not see this and was not made aware prior to making the booking. This is the fault of both the booking.com and the hotel.
Ground floor nightclub
Easy to find
Mattresses are flat please needs to be changed
Very spacious rooms. Nice bar friendly staff
Hotel staff were really friendly and central location near railway was perfect.
Hotel is on a busy road with single pane and metal windows very much of its age and possibly limited options to change but noise level was high late into the evening and first thing in the morning. Bed was a single as requested but must have had a thousand bodies in it over the years. Hotel was not busy but appeared with the choice of room provided that it didn't care enough to want me back. Presume it has been a good match re price and location for those on business over the years and target a particular unfussy client demographic that are used to living out of a suitcase / willing to put up with any bed for a night or two. It does not pretend to be anything else to be fair.
Room was pathetically small. Roof beam in middle of room too low for a 5’11” adult ( NOTE FOR HOTEL HAVING A SIGN SAYING LOW BEAM IS USELESS IN THE DARK) bed was uncomfortable cheap rubbish. Wardrobe was a rail behind a mirror which stored an ironing board - useless
Nothing see above
Ideal location for going into town and across the road from the town hall.
It’s clean and tidy
Room was very small
No clean
Lovely staff , great room , clean , lovely breakfast area
Upstairs was cold
The location is great
No one was on reception to check me in, I stood and waited for ages. No one offered to carry my cases up especially considering the narrow and steep stairs. The bed was very small.
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