Quality Inn West of Asheville

Hotels
•
Quality Inn
7.4 (140 reviews)
737 Champion Drive , Canton , US
+1 828-276-1148

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Great/excellent location
Comfortable beds/room upgrades
Friendly/check-in staff resolved issues quickly
Decent breakfast and waffle maker
Some guests reported very clean and spacious rooms
Room upgrades (king) and good room size
Cons:
Cleanliness problems reported (roach, food left in microwave, signs of wear)
Outdated room finishes and rusty vents
Non-smart TV and limited in-room amenities
Coffee maker located in bathroom (unsanitary)
Breakfast supply issues (no plates, limited scrambled eggs) and occasional unfriendly breakfast staff
No bathroom exhaust fan / some broken outlets / toilet or water flow issues

Categories

Cleanliness
6.2
Mixed reports: several guests praised 'VERY CLEAN' rooms, but others reported serious issues (roach, food left in microwave, old chip bag, rusty vents and peeling finishes).
Service
8
Generally positive: warm welcome at check-in, manager quickly resolved a broken refrigerator and guests noted an upgrade to a king room; isolated reports of indifferent breakfast staff and mostly self-serve breakfast.
Location
8.5
Consistently praised — multiple guests called the location excellent/ great and convenient to local destinations.
Room Quality
7
Mixed: some guests found rooms big and comfortable with comfy beds, others reported outdated rooms, rusty vents, peeling finishes, a very stiff bed and non-flushing toilet in one case.
Amenities
6.8
Mixed amenities: positives include waffle maker and adequate breakfast items; negatives include non-smart TV, refrigerator issues (fixed), coffee maker placed in bathroom (unsanitary), missing plates, no bathroom exhaust fan and some broken outlets.
Value for Money
7.1
Mixed perceptions: several guests said the stay was fine for the price and would return, while at least one guest felt it was not worth the charge and another found it slightly more than desired.
Food and Beverage
7
Breakfast generally described as decent/self-serve with liked items (waffle maker), but complaints about limited scrambled eggs, no plates and occasional unfriendly breakfast staff.
Overall Experience
8.6
Overall mixed-to-positive: many guests would stay again due to location, comfortable beds and clean rooms, but notable cleanliness and amenity issues lowered satisfaction for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Full-Service Amenities
Quality Inn West of Asheville offers free 24-hour coffee, ample parking, a seasonal outdoor pool, and a fitness room for your convenience.

Comfortable Accommodations
Enjoy spacious guest rooms with cable TV, extra-long beds, and the option for whirlpool bathtubs, microwaves, and refrigerators.

Convenient Location
Centrally located near popular attractions like Biltmore House, Blue Ridge Parkway, and Great Smoky Mountains National Park, our hotel is the perfect choice for your stay.

Book now to experience a relaxing and convenient stay at Quality Inn West of Asheville!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 140 reviews
Cleanliness: 6.2
Service: 8
Location: 8.5
Room Quality: 7
Amenities: 6.8
Value for Money: 7.1
Food and Beverage: 7
Overall Experience: 8.6
L
Laura • solo_traveller • us
7
2026-10-27 • via Nuitee
M
Marius • couple • us
6
The stay was OK.
Pros:

Great location and a comfortable bed. We received a warm welcome at check-in from a man wearing a white shirt, who was probably the manager. When we discovered that the refrigerator wasn’t working, the same staff member quickly resolved the issue.

Cons:

The room was a bit outdated, with some signs of wear and tear, such as rusty air vents and peeling finishes on some furniture. The TV was not a Smart TV, so there was no option to access streaming apps like Netflix. There were no plates available at breakfast, only bowls. There weren’t enough scrambled eggs prepared, and one of the kitchen staff members seemed unhappy and was not very pleasant when responding to customers’ requests.

2026-10-22 • via Nuitee
S
Suze • extended_group • us
10
2026-10-12 • via Nuitee
C
Charles J • family_with_children • us
9
2026-09-19 • via Nuitee
L
Linda • couple • us
8
A very comfortable nice day for a good prize and a great location. Next time I’m in town I will stay there again.
Pros:

Location was excellent

Cons:

No exhaust fan in the bathroom.

2026-08-25 • via Nuitee
M
Marybeth • solo_traveller • us
1
Icky!!!
Pros:

Breakfast was ok. Self serve, I did not see any staff.

Cons:

Dirty room, waffle left in microwave. A roach on the wall, old chip bag behind nightstand, (probably why a roach) no water flow in the morning. VERY stiff bed, felt like sleeping on a box spring instead of a mattress. Toliet would not flush, I fixed it though, & just overall icky. NOT worth what they charged. Buyer beware here.

2026-08-18 • via Nuitee
B
Barbara • couple • us
10
2026-08-13 • via Nuitee
R
Richard • solo_traveller • us
8
2026-08-02 • via Nuitee
H
Hope • solo_traveller • us
9
2026-08-02 • via Nuitee
N
Nora • family_with_children • us
10
Would stay here again!
Pros:

VERY CLEAN, nice big rooms, the breakfast was decent and the building was very clean!!!

Cons:

It was a little more than I wanted to spend.

2026-07-12 • via Nuitee
H
hailey • couple • us
10
2026-06-28 • via Nuitee
B
Ben • solo_traveller • us
10
Pros:

I had a single night stay and it was a very clean room with a nice breakfast. Exactly what I needed.

2026-06-27 • via Nuitee
D
Dee • solo_traveller • us
5
Pros:

The location was close to my daughter in Canton, the breakfast was decent, especially liked the waffle maker. The bed was comfy, but I didn't like that there was only one heavy blanket, no lighter weight one.

Cons:

I didn't like at all that the coffee maker was in the bathroom. That is so unsanitary!! We didn't make any coffee while we were there. There had to be a better place to put it! Also, one of the outlets in the bathroom didn't work. But it was okay for the price.

2026-05-31 • via Nuitee
D
Donald • solo_traveller • us
10
Terrific
Pros:

Upgraded to King room when booking.com only offered doubles.
Very nice size for room and comfy bed with 5 pillows.

2026-05-28 • via Nuitee
M
marjorie • couple • us
8
2026-05-27 • via Nuitee
K
Klaus • couple • de
8
Pros:

Gutes Hotel für einen Stoppover auf der Tour

2026-05-11 • via Nuitee
A
Andrea • couple • dk
8
2026-05-10 • via Nuitee
S
Stacey • family_with_children • us
9
2026-04-05 • via Nuitee
S
Shaquesha • couple • us
5
Wasn’t what I expected, but would go back if prices were discounted at the time.
Pros:

Close proximity to my obligations.

Cons:

Horrible breakfast and not much to choose from.

2026-03-28 • via Nuitee
M
Milija • couple • us
10
2026-03-20 • via Nuitee