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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Laundry
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Luggage storage
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Fishing
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Ironing service
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Canoeing
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Dry cleaning
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Diving
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Massage services
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Windsurfing
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Snorkelling
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Barber/beauty shop
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Valet parking
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Snack bar
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Water sport facilities on site
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Private beach area
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Plunge pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Pet bowls
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Beauty Services
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Yoga classes
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Fitness classes
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Hair Salon Services
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Bike tours
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Tour/class on local culture
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Live music/performance
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Temporary art galleries
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Pub crawls
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Happy hour
Review Highlights
Categories
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Property Description
Eco-Friendly Property with Sustainable Features
Experience a stay surrounded by nature with solar and wind panels, and a rain catch system at Ahau Tulum.
Comfortable Suites with Ocean Views
Enjoy a cozy stay in suites with mosquito nets, fans, and breathtaking views of the Caribbean Sea.
Delicious Dining Options
Indulge in international cuisine at the on-site restaurant while taking in the serene atmosphere of Tulum.
Book your eco-friendly and relaxing stay at Ahau Tulum now for a memorable experience by the beach!
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for US$34 per person per night when using an existing bed.
People 12 years old and over stay for US$34 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I loved the location and the nostalgia of the jungle within the hotel , hotel staff was attentive and friendly. The breakfast included was a very nice touch with the three options. Although we didn’t do the classes, we’re glad we were given a list of activities and the schedule to RSVP. Free access to Tulum jungle gym and to the Art with me was also very generous.
Our ceiling fan wasn’t working and water pressure was very low
Camas grandes e confortáveis
Varanda espaçosa
Espaçosa e bem decorada
Cosy, relaxing
Nothing wrong with the property, seaweed season made swimming in the sea limited.
It’s quaint and quirky quiet. They have found some innovative solutions for lack of basics. Ex there is no phone in the room but there is what’s app
There is no coffee machine or hot water kettle in the room but they will give coffee in the room. But only after 7:30. But no one responded to my request for coffee in the room
They don’t have basics in the room like hot water kettle and tea and coffee facilities. There is no way to get coffee before 7:30 if u want to. They are super stingy on coffee at breakfast as well. Americano is included and cappuccino is not indicated. That’s the weirdest thing I have heard.
They have a very basic looking pool and the restaurant cannot be called a beach bar. I visited 4 beach bars in other hotels in the same line and all were fun and happening.
Sergio was awesome! We enjoyed every breakfast with him.
Wonderful stay at Ahau!
We recommend it a lot
Another amazing stay at Ahau Tulum. I can't rave about this place enough. From our rustic but luxurious room to the fact you are actually steps from the beach everything during my stay was pefect. Hightlights are always the staff, beach staff and my man Sergio in the restaurant who took care of us every morning for breakfast. I have been here a few times and he has taked great care of us. We also took advantage of the wellness progtams. Can't wait to come back !
This hotel is a dream, one of the most beautiful properties I've ever seen.
Slightly torn, neighbor hotel about 10 feet from our location had an all night "Moon party", cranking DJ music until 1am, but honestly, if we weren't whipped from a full day, it would have probably been fun to join! Incredible property. Did have water cut off one morning causing some hiccups, but it was repaired in short order.
Calm, nice service people and very relaxing
Very low pressure in the shower, beach not super good due to sargasso
The best view in Tulum! All the staff was so friendly will definitely have to comeback! We loved Sergio! Always willing to help and good attitude
Perfect place! Cristian took care of us when the rain started at the beach.
Très beau petit resort avec cabanes dans une petite jungle tranquille. Super bien placé, près de beaux et bons restaurants. Les installations, mobilier / Coussins extérieurs commencent à avoir de l'âge. C'est un style bohème chic rustique, faut en être conscient. Le service est super mais pourrait être plus rapide au restaurant. Le service de bar avec Carlos à la plage et Jorge au bar du lobby le soir était super!
La chambre était magnifique avec une douche extérieure. Oui il y a des moustiques (maringouins) mais avec du chasse moustique, c'est super de pouvoir prendre le café le matin à l'extérieur avec une belle vue partielle sur la.mer avec une bonne brise! On a bien aimé malgré le prix!
Les prix pourraient être moins cher. C'est devenu exorbitant de prendre un Mezcalitas ou une Marguerita à 320 pesos (25$ canadien) sur la plage. On est conscient que c'est "touristique" mais les prix, même pour un café sont trop élevés.
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