Mercure Budapest Castle Hill

Hotels
Mercure
8.4 (1036 reviews)
Krisztina krt. 41-43. , Budapest , hu

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Cons:
Noisy rooms due to external factors
Small bathroom spaces
Breakfast variety could be improved

Categories

Cleanliness
7.65
Several reviews mention cleanliness positively, but some indicate issues like unclean bathrooms.
Service
8.65
Reviews generally praise the friendliness and helpfulness of the staff.
Location
9.15
Location is frequently highlighted as a strong point, being close to various transportation options.
Room Quality
8.15
Rooms are generally described as clean and comfortable, albeit with some complaints about size and heat.
Amenities
8.65
Amenities are mentioned positively, but a lack of certain features like smart TVs was noted.
Value for Money
8.15
Fairly valued according to most reviews, some found breakfast too expensive.
Food and Beverage
8.15
Breakfast is positively received, but several complaints about variety and quality at dinner.
Overall Experience
8.65
Overall experience highlighted as positive with a few reservations regarding specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:56

Property Description

Luxurious Accommodation
Indulge in comfort at Mercure Budapest Castle Hill, offering air-conditioned rooms with satellite TV for a relaxing stay.

Convenient Location
Explore nearby attractions easily, with the Castle District and Chain Bridge within walking distance from the hotel.

Dining and Amenities
Savor exquisite meals at 2 restaurants, unwind at the bar, and shop for souvenirs at the on-site store for a memorable experience.

Book now for a delightful stay at Mercure Budapest Castle Hill, conveniently accessible from major motorways with ample parking facilities.

Important information:

Please note that only small pets (up to 15 kg or 33 lbs) are allowed. A charge applies for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.4
Based on 1036 reviews
Cleanliness: 7.65
Service: 8.65
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
J
Jan solo_traveller cz
9
2026-04-11 via Nuitee
Z
Zoltán Nyul family_with_children hu
9
2026-04-11 via Nuitee
L
Lori couple us
9
Pros:

Rooms were nice with comfortable beds

Cons:

Restaurant service was incredibly slow.

2026-04-10 via Nuitee
V
Veronika family_with_children cz
8
Příjemné ubytování poblíž nádraží Deli
Pros:

Hotel má výbornou pozici vůči nádraží Deli kde je i metro, kousek pěšky je Rybářská Bašta a Hrad. Před hotelem stojí i tramvaj, v parku naproti se pěkné dětské hřiště.

Cons:

Na pokoji bylo poměrné výrazné teplo, a to jsme cestovali počátkem dubna. Nepomohlo ani pootevřené okno a ani centrální klimatizace. Kdo raději spí v chladnější místnosti, bude trochu trpět. Měli jsme více pokojů, na různé strany a teplo bylo všude. Ale je to jediná muška na kráse.

2026-04-09 via Nuitee
T
Tünde solo_traveller hu
9
Jó ár-érték arány, kedves és szolgálatkész személyzet, jó elhlyezkedés
Pros:

Jó helyen, tömegközlekedéssel minden fontos hely elérhető( színház, koncert, nevezetesség)

Cons:

Ilyen nem volt.

2026-04-08 via Nuitee
J
Jéssica couple pt
6
2026-04-06 via Nuitee
S
Samson solo_traveller gb
5
It was ok, not exceptional
Pros:

Location

Cons:

Check in staff was cold.

2026-04-01 via Nuitee
C
Carolina family_with_children md
8
2026-04-01 via Nuitee
E
Enikő family_with_children hu
9
2026-03-30 via Nuitee
L
Luis family_with_children de
3
Good Hotel Not Some of the Staff
Pros:

Good facilities and breakfast

Cons:

The limited competency of some of the staff at reception, did not bother to verify that the reservation was already paid and in top of that double charged my wife to allow her stay in the hotel, not even a simple apology once they realized the error after my wife showed them an invoice.

2026-03-25 via Nuitee
M
Milos family_with_children rs
8
2026-03-25 via Nuitee
A
Attila solo_traveller hu
10
2026-03-20 via Nuitee
T
Thomas solo_traveller de
10
2026-03-19 via Nuitee
C
Celia solo_traveller es
8
2026-03-17 via Nuitee
L
Laszlo solo_traveller at
8
2026-03-15 via Nuitee
A
Anette solo_traveller at
6
Pros:

Die Klimaanlage funktionierte nicht, es war sehr heiß. Das Personal wirkte sehr unfreundlich.

2026-03-15 via Nuitee
M
Michael family_with_children ch
9
2026-03-08 via Nuitee
K
Klára family_with_children hu
10
2026-03-05 via Nuitee
Z
Zorán family_with_children hu
7
2026-03-05 via Nuitee
Z
Zsolt couple hu
9
Máskor is igénybe veszem
Pros:

Másnap reggel 6-kor tovább utaztunk a Déli pályaudvartól. Tökéletes elhelyezkedés

2026-03-04 via Nuitee