La Quinta by Wyndham Memphis Airport Graceland

Hotels
La Quinta by Wyndham
7 (2979 reviews)
2979 Millbranch Road , Memphis , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Value for money
Cons:
Broken amenities
Cigar smell
Basic breakfast

Categories

Cleanliness
6.83
Mixed sentiments; while many found rooms clean, there were complaints about cigar smells in hallways.
Service
7.8
Service was often praised, especially the friendly and helpful staff throughout the reviews.
Location
7.84
Location was frequently noted as convenient, with several reviewers appreciating its accessibility.
Room Quality
6.79
Rooms were described as clean but somewhat dated; some guests had complaints about bed firmness.
Amenities
6.32
Accessibility of some amenities was questioned, with issues like broken ice machines noted.
Value for Money
7.28
The hotel was perceived as a good value for the price, though some felt it matched the cheaper rate.
Food and Beverage
6.33
Breakfast options were seen as basic with room for improvement.
Overall Experience
6.8
Overall, guests expressed a satisfactory experience despite a few operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:33

Property Description

Convenient Airport Shuttle Service
Located just 2 miles from Memphis International Airport, our hotel offers a complimentary transport service for all guests. Forget the hassle of finding a ride - we've got you covered.

Comfortable Accommodations
Relax in our well-equipped guest rooms featuring a microwave, refrigerator, and cable TV. Start your day right with our daily hot breakfast and enjoy the convenience of in-room coffee-making facilities.

Great Amenities and Nearby Attractions
Take a dip in our refreshing outdoor pool or explore nearby attractions like Graceland and The Liberty Bowl Memorial Stadium. With free Wi-Fi, express check-out, and on-site parking, your stay with us will be both convenient and enjoyable.

Book your stay at La Quinta Inn and Suites Memphis Airport Graceland now for a memorable experience!

Important information:

Please note: the free airport transport service is available from 04:30 am to 11:00 pm. ADA-defined service animals are welcome free of charge. Please note that 2 pets maximum are allowed per stay. This only includes cats and dogs weighing up to a maximum of 75lbs per pet. Please note that a nonrefundable 25 USD nightly fee per pet will apply. This will not exceed 75 USD per stay. For additional information, please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 2979 reviews
Cleanliness: 6.83
Service: 7.8
Location: 7.84
Room Quality: 6.79
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 6.33
Overall Experience: 6.8
H
Hussing solo_traveller us
1
Horrible
Pros:

Nothing

Cons:

I couldn't walk in the building due to marijuana permeating from the lobby as soon as the door opened, causing a severe, life-threatening allergic reaction, resulting in the use of an epipen. I had to scramble to find alternative arrangements and missed my tour. Staff told my husband they would refund but had to go through booking, but then refused to refund.

Yard was littered with empty mini-bottles and condom wrappers.

2026-06-27 via Nuitee
M
Matthew family_with_children us
3
Location and staff decent, not much else
Pros:

Staff was friendly enough. Location was decent being close to Graceland and the airport, but not close to much else.

Cons:

Advertised a sofa bed, but there was none. Hotel did leave a single rollaway bed in the room but the bed was very dirty. Several sheets in the room were also dirty. Was without water over parts of 2 days, and even when did get water back, the water was shooting out black and brown. The breakfast at the hotel was also one of the worse I have ever seen, and could only stomach eating it once. Also always suspicious looking when the walls of the room are only recently painted in spots.

2026-06-26 via Nuitee
R
Rosalyn solo_traveller us
7
Memphis Hotel Near Airport & Graceland Good For Short Stay
Pros:

Adequate breakfast. Located near Memphis Airport and Graceland. Protected parking area. Swimming pool, laundry room, snack vending machines.

Cons:

Barely basic bathroom amenities. Some lights in elevator showing floor not working; also elevator inspection certificate on display expired last year. Driving to area supermarket the bumpy roads (next to Graceland!!) are presumably to be repaired soon.

2026-06-25 via Nuitee
O
Orla couple gb
1
Cons:

We ended up leaving this hotel and going for a different one. The lobby stank the room smelt even worse and wasn’t clean. The aircon was so loud. We didn’t feel safe. They refused to refund us.

2026-06-25 via Nuitee
K
Kip extended_group us
10
100% best hotel yet
Pros:

i was overwhelmed. it was nice and clean .. roomy no bugs no filthy towels no mildew smell. i loved everythijg about t ecept in room 101 if you using the mircrowave the tv goes off. other then that we had a romantic get away

2026-06-23 via Nuitee
N
Nia couple us
1
I would never stay here again.
Pros:

Nothing

Cons:

FILTHY. The shampoo and body wash were empty. Smelt like weed as soon as I walked in the lobby.

2026-06-23 via Nuitee
J
Jeromie solo_traveller us
10
2026-06-23 via Nuitee
S
sutherlin couple us
8
2026-06-18 via Nuitee
A
Abdikadir solo_traveller us
10
2026-06-17 via Nuitee
R
RAMESH KUMAR couple in
5
Not interested
Pros:

Nothing

Cons:

Breakfast

2026-06-16 via Nuitee
S
Scott hoffer family_with_children us
5
2026-06-15 via Nuitee
D
Daydream45158171198 Business
4
Difficult to Contact the Hotel
Pros:

According to the hotel website, airport shuttle service is available.

However, when I arrived at the airport and tried to call the hotel to request the shuttle, the phone did not connect. I also replied to the SNS/message I had received from the hotel, but that did not work either. As a result, I had no choice but to take an Uber to the hotel.

When I asked the front desk staff about this, I was told that the phone had not been working since the morning, and that the SNS/message system can only be accessed by hotel staff.

If guests cannot contact the hotel by phone or reply to the message system, then the airport shuttle information is not useful. I believe this should be improved, as it caused unnecessary inconvenience and extra transportation cost.

2026-06-13 via Tripadvisor
I
iammariayoung NONE New Virginia, Iowa
2
Frustrating!
Pros:

The TV didn't work for the first day. Front desk sent the shuttle guy up who told us it was the remote. Changed the battery and it still didn't work. Told us he would have the front desk move us. He left the dresser with the fridge in it, out about 8 inches. I then went to move it and found the cord that wasn't plugged in and fixed it myself. Then pushed the dresser back. Found a note under the TV that Read "TV Here in 501 doesn't work". I didn't get my diamond welcome gift, nor was I recognized as a Diamond member. Rather I got a text that said "Welcome Blue Member". The hallway right by our room was full of drywall and trash. Right at the A/C unit. The pool was disgusting and a greenish brown, as if it hadn't been cleaned in a long time. My room wasn't cleaned, bed not made and towels not changed. The cleaning lady told me I had my DND sign up, to which I didn't. I removed it at 8:30 am when we went to breakfast and then got a 9:30am shuttle to Graceland and returned after 4:30pm, so she then cleaned it while we were in there. I was very disappointed in the hotel and the service overall.

2026-06-12 via Tripadvisor
J
Julian extended_group gb
5
Cons:

Cockroaches

2026-06-12 via Nuitee
D
David couple us
6
Pros:

It was convenient to the airport

Cons:

Room smelled musty. Outdated; shower faucet was almost falling off

2026-06-11 via Nuitee
M
MONTI couple ch
8
Hôtel à recommander mais un peu loin du centre-ville
Pros:

Accueil sympathique, chambre agréable, propre et spacieuse

Cons:

Climatisation bruyante

2026-06-11 via Nuitee
C
Cervantes solo_traveller mx
9
Pros:

Estaba cómodo y práctico

Cons:

Estaba sucio en la sala de estar

2026-06-09 via Nuitee
K
Keisha couple us
5
The stay was okay just need and upgrade for what’s changed
Pros:

It was quite and some what clean just smelled stuffy

Cons:

Needed to be update to to hire more staff to accommodate the property the view was a construction site the floor we were on smelled of smoke and stuffy

2026-06-08 via Nuitee
L
LCM couple nl
10
Schoon, goed bed, vriendelijk personeel en een perfecte locatie voor Graceland
2026-06-08 via Nuitee
T
Thomas solo_traveller us
10
Pros:

The desk clerk was wonderful, smiling, helpful. A rare and special person in today's world. Nice to arrive and feel welcomed.

2026-06-06 via Nuitee