La Quinta by Wyndham Memphis Airport Graceland

Hotels
La Quinta by Wyndham
7 (3032 reviews)
2979 Millbranch Road , Memphis , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Value for money
Cons:
Broken amenities
Cigar smell
Basic breakfast

Categories

Cleanliness
6.83
Mixed sentiments; while many found rooms clean, there were complaints about cigar smells in hallways.
Service
7.8
Service was often praised, especially the friendly and helpful staff throughout the reviews.
Location
7.84
Location was frequently noted as convenient, with several reviewers appreciating its accessibility.
Room Quality
6.79
Rooms were described as clean but somewhat dated; some guests had complaints about bed firmness.
Amenities
6.32
Accessibility of some amenities was questioned, with issues like broken ice machines noted.
Value for Money
7.28
The hotel was perceived as a good value for the price, though some felt it matched the cheaper rate.
Food and Beverage
6.33
Breakfast options were seen as basic with room for improvement.
Overall Experience
6.8
Overall, guests expressed a satisfactory experience despite a few operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:33

Property Description

Convenient Airport Shuttle Service
Located just 2 miles from Memphis International Airport, our hotel offers a complimentary transport service for all guests. Forget the hassle of finding a ride - we've got you covered.

Comfortable Accommodations
Relax in our well-equipped guest rooms featuring a microwave, refrigerator, and cable TV. Start your day right with our daily hot breakfast and enjoy the convenience of in-room coffee-making facilities.

Great Amenities and Nearby Attractions
Take a dip in our refreshing outdoor pool or explore nearby attractions like Graceland and The Liberty Bowl Memorial Stadium. With free Wi-Fi, express check-out, and on-site parking, your stay with us will be both convenient and enjoyable.

Book your stay at La Quinta Inn and Suites Memphis Airport Graceland now for a memorable experience!

Important information:

Please note: the free airport transport service is available from 04:30 am to 11:00 pm. ADA-defined service animals are welcome free of charge. Please note that 2 pets maximum are allowed per stay. This only includes cats and dogs weighing up to a maximum of 75lbs per pet. Please note that a nonrefundable 25 USD nightly fee per pet will apply. This will not exceed 75 USD per stay. For additional information, please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

7
Based on 3032 reviews
Cleanliness: 6.83
Service: 7.8
Location: 7.84
Room Quality: 6.79
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 6.33
Overall Experience: 6.8
J
Jannette solo_traveller us
3
Not at all pleasant. Lady at front desk very platonic no smile. Didn’t seem to care about her job at all.
Cons:

It was outdated not very clean. Outlets and fixtures in room were scratched and in need of replacement or repair.

2026-08-09 via Nuitee
C
Conley solo_traveller us
8
2026-08-08 via Nuitee
S
Sava couple ch
8
2026-08-08 via Nuitee
C
Conley solo_traveller us
8
2026-08-08 via Nuitee
T
Talat solo_traveller us
10
2026-08-06 via Nuitee
J
Joynier solo_traveller us
7
2026-08-06 via Nuitee
J
Jennifer family_with_children us
5
Descent place but could use some TLC and better description of rooms
Pros:

The location was exactly what we had hoped for near the Fed Ex Hub and the Pool was descent and a gated parking area which made us feel safer about leaving the car!

Cons:

Only one working elevator the room was ok but not 3 rooms as it described and couldn’t of slept 4 people

2026-08-05 via Nuitee
A
Annecia couple us
7
2026-08-05 via Nuitee
H
Hope couple us
6
Cons:

I had seen advertisements for a feather mattress topper. This La Quinta didn’t have them.

2026-08-04 via Nuitee
M
McCoy solo_traveller us
10
Pros:

Everything was perfect

Cons:

No complaints

2026-08-03 via Nuitee
M
Morgan couple us
3
Terrible customer service and front desk staff were incompetent , whole facility smelled strongly of weed.
Pros:

The house keeping staff was very friendly

Cons:

We were originally given a key card to the wrong room and walked into another families room… with them in the room. When we approached the front desk the girl working never apologized and acted as if it was a burden that we had to have them switch our room.

2026-08-02 via Nuitee
R
Rachael family_with_children us
2
Cons:

When we first got there the lady at the desk gave us a room that was already booked. The elevator wasn’t working right it would never come up to the floor we were on. When we went to use the stairs it smelled like someone was down there smoking weed. Was not a good stay! Don’t recommend!

2026-08-02 via Nuitee
A
alanlP9148MT NONE East Greenwich, Washington County, Rhode Island
6
Housekeeping and Maintenance not Good
Pros:

Shortly after we checked-in, we discovered that our room's door would not lock - it did get fixed. We then learned that the TV box was not working - a new one also didn't work so we were placed in another room.
We had to get the room key reprogrammed a few times - we were told it was our fault.
The laundry room was out of order.
The a/c unit was dirty. The bathroom vent was dirty, The tub was dirty.

2026-07-28 via Tripadvisor
M
marlese couple us
9
Vee was very nice and understanding
Pros:

Clean

Cons:

No thing

2026-07-25 via Nuitee
B
Brett couple us
10
2026-07-25 via Nuitee
K
Kacie solo_traveller us
10
Pros:

Staff was friendly, rooms were cleaned and stocked, everything was easily accessible.

Cons:

Can't complain about anything from our stay

2026-07-25 via Nuitee
E
Emma solo_traveller ie
1
Pros:

Nothing

Cons:

Hotel was awful. Worst I have ever experienced. As soon as we walked into the lobby the smell of stale smoke,weed and just overall bad odour hit us. When we got into the lifts the smell got worse and then we hit the room. As soon as we walked in we knew we couldn't stay for the 3 nights booked. The window didn't open and the smell was unbearable. I went back down to reception to complain about smell and asked for a different room but none available but in hind sight it would not have made a difference to the stink and overall uncleanliness of the hotel. We arrived late for check-in. Had to go out and buy cleaning products and room spray just to spend the night. I went down the next morning and told them we were checking out and wanted a refund for the other two nights as we had to go and book another hotel. We were told that we would be refunded through booking. Com only to learn from booking. Com that we have not been refunded and they cannot get through to the hotel and cannot contact by phone. Booking have submitted a complaint and still have not received any correspondence on our refund that was promised on morning of departure. The hotel is in a bad location. No amenities close by and unsafe area. There were trash cans of open dirty diapers outside the room next to us in the hall with old food and faecy covered towels. The smell was horrible and that was in the hall from when we arrived and still left there when we checked out the following morning. I have travelled alot and I am not fussy but this was by far the most unsanitary, unclean, unsafe and horrible smelling hotel I have ever stayed in. We checked into the voco napoleon, same price and a much more upscale clean hotel in the centre of
beale Street.

2026-07-24 via Nuitee
M
Madhan Kumar family_with_children us
4
2026-07-24 via Nuitee
M
Mrs Fischer solo_traveller us
7
Pros:

I like what their head secured parking.Because it wasn't in a great area.I like that.The staff was extremely friendly.When we checked in, the beds were nice and clean, and the room was

Cons:

I didn't like that.The breakfast was absolutely disgusting.They had no fresh fruit.The eggs would gross the sausage looked like it hadn't been cooked.They didn't have hot water for the oatmeal, and it just seemed very slapped together

2026-07-24 via Nuitee
K
Karen solo_traveller us
8
2026-07-24 via Nuitee