Grand Tonic Hotel & SPA NUXE

Hotels
•
Independent
8.2 (1386 reviews)
58 Avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200 , Biarritz , FR
33-55-9245858

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Electric car charging station
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Helpful staff
Good pool
Cons:
High parking fees
Limited breakfast options

Categories

Cleanliness
7.84
Some reviews indicated issues, but mostly clean.
Service
9.31
Staff were reported as very helpful and accommodating.
Location
9.35
Multiple mentions of good central location.
Room Quality
7.8
Rooms are okay but some noted a bit dated.
Amenities
8.33
Good amenities like a pool and spa, but some maintenance issues.
Value for Money
7.29
Concerns raised about high prices for parking and breakfast.
Food and Beverage
7.34
Breakfast had limited options and freshness concerns.
Overall Experience
8.31
General satisfaction with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:10

Property Description

Discover a luxurious retreat at the Grand Tonic Hotel & SPA NUXE, where elegance meets comfort in the heart of Biarritz.

Indulgent Spa Experience
Pamper yourself at our exceptional spa offering a variety of treatments including soothing massages, rejuvenating body treatments, and refreshing facials designed to relax and revitalize.

Recreation & Relaxation
Enjoy our inviting indoor pool and steam room, perfect for unwinding after a day of exploring. With complimentary Wi-Fi and convenient concierge services, we ensure your stay is both enjoyable and hassle-free.

Culinary Delights
Savor delicious meals at LMB Biarritz, where you can dine alfresco or enjoy a drink in our stylish bar/lounge. Start your day with our sumptuous buffet breakfast available on weekends, ensuring you’re fueled up for your adventures.

Book your stay now and immerse yourself in the charm of Biarritz at the Grand Tonic Hotel & SPA NUXE!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BIQ

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 1386 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 7.34
Overall Experience: 8.31
G
Gregory • couple • fr
9
2026-04-17 • via Nuitee
C
Cécile • couple • fr
9
Très bon séjour , personnel agréable
Pros:

Chambre confortable

Cons:

L eau du spa pas assez chaude à mon goût

2026-04-17 • via Nuitee
U
Unax • couple • es
10
2026-04-16 • via Nuitee
S
Stephanie • solo_traveller • gb
8
2026-04-15 • via Nuitee
B
beatrice • couple • fr
8
Nous avons passé malgré tout un bon séjour avec un personnel agréable et souriant
Pros:

Personnel très accueillant, les produits NUXE à disposition dans les chambres , l’espace SPA avec possibilité de massages , très bonne literie

Cons:

Un espace restreint au niveau du buffet petit déjeuner avec un rapport qualité/ prix élevé 24€ (fruits trop mûrs, pas de variétés de pains que de la baguette, des crêpes et pancakes froids pas fait maison , peu de variétés de viennoiseries … pour un 4 étoiles !
Quelques petits désagréments dans la chambre qui n’ont jamais été réglé pendant mon séjour malgré mes nombreux rappels… certes nous avons été surclassés mais la chambre ne méritait pas 4 étoiles même si très agréable et propre
En résumé un établissement propre et agréable mais qui a besoin de se rafraîchir et rajeunir

2026-04-11 • via Nuitee
R
Rachel • couple • fr
9
2026-04-11 • via Nuitee
S
saillour • family_with_children • fr
8
2026-04-10 • via Nuitee
S
sylvia • family_with_children • fr
8
Pros:

L emplacement idéal entre le bord de mer et le centre ville.
La qualité de la chambre, équipement, espace.
Le petit déjeuner copieux

Cons:

Pas toujours évident pour caler l entretien de la chambre

2026-04-09 • via Nuitee
M
MARIA PILAR • couple • es
7
Hotel con buena ubicación y habitación confortables
Pros:

Ubicación y habitación espaciosa

Cons:

Difícil aparcar en los alrededores
Opción parking hotel 20€

2026-04-08 • via Nuitee
N
noor • couple • fr
10
Superbe
Pros:

Emplacement
Accueil
Parfait

2026-04-07 • via Nuitee
E
El yassaa • couple • fr
9
2026-04-06 • via Nuitee
C
Claire • couple • gb
9
2026-04-06 • via Nuitee
C
Carlos • couple • br
8
Estadia agradável em Biarritz
Pros:

Ambiente limpo Cama confortável e funcionários da recepção atenciosos e simpáticos. Acesso fácil ao estacionamento

Cons:

Poeira pela obra do quarto ao lado

2026-04-06 • via Nuitee
I
ioritz • family_with_children • es
7
2026-04-04 • via Nuitee
T
Tristan • couple • fr
8
Top rapport qualité prix
Pros:

L’emplacement est idéal, le spa est sympa, le personnel a l’accueil est parfait

Cons:

Personnel au spa pas très accueillant, petite odeur pas très cool chambre 502, hôtel vieillissant

2026-04-04 • via Nuitee
C
Cécile • couple • fr
8
Détente et balade
Pros:

Bon emplacement au centre de Biarritz, restos tres sympas à proximité

Cons:

Pas de place dispo pour se garer dans l'hôtel

2026-04-02 • via Nuitee
S
Santiago • family_with_children • es
9
Pros:

Ubicación

2026-04-01 • via Nuitee
I
Isla • family_with_children • gb
8
Pros:

Lovely clean and well equipped hotel near the beach and transport hubs.
Bed comfortable and room well appointed with supply of tea and coffee (no milk)
Spa is lovely.
Had dinner in the Resturant on last evening. It was excellent.

Cons:

No promiswd text to my French phone to say room was ready.
Made a reservation for the Restaurant in the morning with reception. Turned up for our meal and they had no record of our reservation. Luckily they were able to accommodate us. Not sure if this was a staff issue or a technology malfunction.

2026-03-31 • via Nuitee
L
Lodewijk • couple • nl
2
Pros:

Niets

Cons:

Zeer slecht sanitair en slecht incapabel personeel.

2026-03-31 • via Nuitee
M
Martin • family_with_children • fr
10
2026-03-31 • via Nuitee