Grand Tonic Hotel & SPA NUXE

Hotels
Independent
8.2 (1386 reviews)
58 Avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200 , Biarritz , FR

Pets allowed

Facilities

Meeting rooms
Full-service spa
Electric car charging station
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Helpful staff
Good pool
Cons:
High parking fees
Limited breakfast options

Categories

Cleanliness
7.84
Some reviews indicated issues, but mostly clean.
Service
9.31
Staff were reported as very helpful and accommodating.
Location
9.35
Multiple mentions of good central location.
Room Quality
7.8
Rooms are okay but some noted a bit dated.
Amenities
8.33
Good amenities like a pool and spa, but some maintenance issues.
Value for Money
7.29
Concerns raised about high prices for parking and breakfast.
Food and Beverage
7.34
Breakfast had limited options and freshness concerns.
Overall Experience
8.31
General satisfaction with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:10

Property Description

Discover a luxurious retreat at the Grand Tonic Hotel & SPA NUXE, where elegance meets comfort in the heart of Biarritz.

Indulgent Spa Experience
Pamper yourself at our exceptional spa offering a variety of treatments including soothing massages, rejuvenating body treatments, and refreshing facials designed to relax and revitalize.

Recreation & Relaxation
Enjoy our inviting indoor pool and steam room, perfect for unwinding after a day of exploring. With complimentary Wi-Fi and convenient concierge services, we ensure your stay is both enjoyable and hassle-free.

Culinary Delights
Savor delicious meals at LMB Biarritz, where you can dine alfresco or enjoy a drink in our stylish bar/lounge. Start your day with our sumptuous buffet breakfast available on weekends, ensuring you’re fueled up for your adventures.

Book your stay now and immerse yourself in the charm of Biarritz at the Grand Tonic Hotel & SPA NUXE!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BIQ

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 1386 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 7.34
Overall Experience: 8.31
P
Pascal solo_traveller de
8
Prima Lage in der Innenstadt.
Pros:

Lage, sehr freundliches Team im Hotel.

2026-06-06 via Nuitee
L
Launie couple fr
10
2026-06-06 via Nuitee
E
Estelle solo_traveller gb
9
2026-06-06 via Nuitee
S
saida couple fr
8
2026-06-04 via Nuitee
O
OLIVIER extended_group fr
8
situation idéale , personnel sympathique
Pros:

chambre au calme , 3 lits simples pour 3 personnes, wc indépendant , petit déjeuner super!

2026-06-03 via Nuitee
A
Adrien solo_traveller fr
8
Hôtel avec piscine intérieure chauffée et sauna hammam
Pros:

La piscine avec sauna et hammam
La literie très confortable

Cons:

L'odeur d'égout dans la salle de bain
Le hammam n'était pas assez chaud

2026-06-03 via Nuitee
C
Christophe couple fr
4
Bien situé , bien mangé , personnel très sympathique mais la chambre en elle même reste “vieillotte et étroite “
Pros:

Le petit déjeuner est fabuleux

Cons:

Chambre minimaliste … espace toilette très étroits…. Photos du spa très flatteuse par rapport à la réalité

2026-06-03 via Nuitee
O
Olivier couple ch
7
Confortable mais pas à ce prix
Pros:

Le confort de la literie, l’emplacement, le personnel. Le restaurant est excellent.

Cons:

Absence de mouchoirs, appareils obsolète, pommeau de douche cassé, vétusté du bâtiment. Ascenseur unique (très long à attendre) obligeant à prendre les escaliers. SPA indigne. Pataugeoire, pas de personnel, porte sauna qui ne ferme pas etc…

2026-05-31 via Nuitee
S
SOPHIE extended_group fr
8
2026-05-30 via Nuitee
F
Françoise solo_traveller fr
8
Pros:

l'emplacement

Cons:

la rénovation des chambres

2026-05-28 via Nuitee
J
jules couple fr
10
2026-05-27 via Nuitee
L
Luis extended_group pt
5
Aceitavel
Pros:

Localização

Cons:

Quarto pequeno para um Hotel 4* , muita demora para entrar e fazer Check in

2026-05-27 via Nuitee
B
Borian couple fr
5
2026-05-26 via Nuitee
E
Emma extended_group gb
8
2026-05-26 via Nuitee
C
Christophe solo_traveller fr
9
2026-05-25 via Nuitee
L
Lucas couple fr
8
2026-05-25 via Nuitee
A
andrade solo_traveller fr
9
Pros:

Le spa était super sympa.

2026-05-25 via Nuitee
M
maria Eliane solo_traveller br
7
Boa!
Pros:

Gostei do Spa

Cons:

Uma funcionária da recepção trocou os passaportes e quase não conseguimos embarcar, por sorte trocou entre os membros da família aí foi fácil localizar.

2026-05-25 via Nuitee
B
Bernd couple de
7
Schöner Aufenthalt in Biarritz
Pros:

Wir hatten einen tollen Aufenthalt in Biarritz. Das Hotel bietet große Zimmer. Das offene einsehbare von der Toilette getrennte Bad war gewöhnungsbedürftig. Im Keller beindet sich ein sprundelndes Bad, das wir täglich genutzt haben. Frühstück ist top. Das Auto konnten wir ebenfalls im Keller parken.

Cons:

Die Toilette hielt baulich mit dem Bad nicht mit. Leider ist die Sauberkeit des Hotels unterirdisch. Unter dem Bett befand sich der Dreck mehrerer Jahre. Wurde nach Reklamation sofort beseitigt.

2026-05-23 via Nuitee
G
GUILLAUME couple fr
9
2026-05-22 via Nuitee