Grand Tonic Hotel & SPA NUXE

Hotels
8.2 (1590 reviews)
58 Avenue Edouard VII , Biarritz , FR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Good pool
Cons:
High parking fees
Limited breakfast options

Categories

Cleanliness
7.84
Some reviews indicated issues, but mostly clean.
Service
9.31
Staff were reported as very helpful and accommodating.
Location
9.35
Multiple mentions of good central location.
Room Quality
7.8
Rooms are okay but some noted a bit dated.
Amenities
8.33
Good amenities like a pool and spa, but some maintenance issues.
Value for Money
7.29
Concerns raised about high prices for parking and breakfast.
Food and Beverage
7.34
Breakfast had limited options and freshness concerns.
Overall Experience
8.31
General satisfaction with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:10

Property Description

Luxurious Accommodations and Spa Facilities

Experience elegance and comfort at the Grand Tonic Hotel & SPA Biarritz. Indulge in our stylish rooms with free Wi-Fi and most rooms featuring a luxurious hot tub. Unwind in our themed floors with international TV or pamper yourself in our heated indoor pool, hammam, and sauna at the exquisite SPA.

Gourmet Dining and Relaxation Options

Savor fine cuisine at the LMB Restaurant and sip cocktails at the bar. Start your day with an all-you-can-eat continental breakfast. Explore our treatment brochure for a rejuvenating spa experience.

Convenient Location and Parking Services

Conveniently located near the Grand Plage and Biarritz attractions, with private paid parking and public parking nearby. Don't miss the chance to stay at this highly-rated establishment favored by couples. Book now for a memorable stay at Grand Tonic Hotel & SPA Biarritz.

Important information:

The credit card used to make the reservation will be requested upon arrival. This credit card must match the name of the person staying in the room.

The Nuxe Spa is accessible from 9:00am to 9:00pm.

There is an additional charge of 16 EUR to use the spa, Please contact the reception to book your access.

When traveling with pets, please note that an extra charge of 20 euro per pet, per (night) applies.

Please note the following terms of access to our Spa area, applicable each year, from June 1 to October 31:

Spa access price: €16 per adult (from 16 years old) and per stay.
Fee for minors under 16 years old is 6 € per stay for the samedi period.

Outside of this period, access to the Spa remains free for all our customers.

Reservations: All reservations for access to the Spa must be made at our reception, by email or by telephone.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BIQ

Location

Guest Reviews

8.2
Based on 1590 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 7.34
Overall Experience: 8.31
M
Marina Artigas Gracia • couple • es
7
Pros:

El desayuno, la ubicación, la amabilidad del personal.

Cons:

Nuestra habitación tenía algún desperfecto que, por el precio que pagamos, no debería estar. Tenía el marco de la puerta del baño rota, la ducha tenía una presión de agua muy baja, la cadena se rompía cada dos por tres y no parábamos de escuchar las cañerías.

2026-10-13 • via Nuitee
M
MICHELE • couple • fr
6
qualité prix moyen de petite amélioration sur l'organisation sont nécessaires pour un bon rapport
Pros:

emplacement central, propreté des chambres, le personnel avenant souriant bon ambiance entre eux

Cons:

baignoire vétuste, peignoir pour les "dames" trop petit au dessus du 44 ne peut se fermer , insonorisation moyenne bruits (couloirs et extérieur), petit déjeuner les plats dits chaud ne l étaient pas (œufs, bacons) nous avons du courir après les petites cuillères pour tous les petits déjeuners.
Le spa: vétuste, manque d'accessibilité aux serviettes pendant nos 4 jours il y avait pas assez de serviettes à disposition nous avons du et nous n avons pas été les seuls s essuyer avec nos peignoirs, pas de surveillance pour la durée de une heure, trop nombreux 2 fois sur 4, les gens ont dépasser leur temps et sont quand même restés (18 personnes)

2026-10-13 • via Nuitee
N
Nagore • family_with_children • es
1
2026-10-13 • via Nuitee
L
Laguna • extended_group • es
7
Pros:

El alojamiento muy bien , sobretodo LA ubicación y el desayuno muy bueno

Cons:

Estuvimos toda la estancia con el lavabo con el desagüe roto.. a pesar de quejarnos 3 veces fueron incapaces de solucionarlo hasta el último día.

2026-10-13 • via Nuitee
C
Carla • couple • ch
7
2026-10-10 • via Nuitee
E
Emmanuelle • extended_group • fr
4
Une seule nuit c’était bien suffisant
Pros:

L’emplacement

Cons:

La vétusté camouflée , les cloportes dans la salle de bains

2026-10-09 • via Nuitee
C
chetong • solo_traveller • fr
9
Dans l’ensemble bien passé mon séjour à l’hôtel.
Pros:

La situation géographique est top. Le matelas est confortable. Ma chambre supérieure est très bien.

Cons:

Les couloirs des chambres méritent un coup de peinture à mon avis.

2026-10-08 • via Nuitee
I
Ismail sefa • couple • tr
5
Pros:

Konum güzel temiz otel.

Cons:

Otopark ücretli çok saçma ve içeri girmek ve çıkmak gerçekten sıkıntılı niye gelfiniz otopark ücreti var şu kadar kabul ederseniz kapıyı açıyor.

2026-10-08 • via Nuitee
C
Colin • couple • ie
3
Doesn’t deserve 4 star
Pros:

Location

Cons:

Very poor value for money. Stayed in room 607 and it was certainly worse for wear.

2026-09-19 • via Nuitee
M
Mary Ellen • couple • au
9
Loved our stay and enjoyed the comfortable bed
Pros:

Great position
Close to beach and transport
Lovely pool and spa area

Cons:

Bathroom was a little run down

2026-09-17 • via Nuitee
I
Isabella • extended_group • se
8
2026-09-16 • via Nuitee
F
FRANCISCO JESÚS • couple • es
8
2026-09-15 • via Nuitee
A
astrid • solo_traveller • nl
5
2026-09-14 • via Nuitee
N
Natasha • couple • mk
10
2026-09-14 • via Nuitee
N
Narmin • couple • az
10
2026-09-13 • via Nuitee
I
Isabel • couple • es
8
Perfecta y relajante
Pros:

La atención del personal y el restaurante

Cons:

Las habitaciones demasiado desnudas en decoeacion. Soa pequeño y su mantenimiento Justino.

2026-09-13 • via Nuitee
T
Thomas • solo_traveller • at
10
2026-09-12 • via Nuitee
M
Manu • family_with_children • es
9
Pros:

Situación, limpieza, parking con enchufe electrico y comodidad

Cons:

Que solo tenga un ascensor es bastante pesado... hace que se pierda mucho tiempo para subir o bajar de la habitación

2026-09-11 • via Nuitee
M
Michael • couple • de
8
2026-09-11 • via Nuitee
F
Fab • extended_group • be
5
Pros:

Jolie chambre et literie très confortable

Cons:

Piscine et garage à payer en supplément alors que le prix était déjà conséquent

2026-09-10 • via Nuitee