Holiday Inn Express Bakersfield by IHG

Hotels
•
Holiday Inn Express
8.1 (1153 reviews)
4400 Hughes Lane , Bakersfield , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Good breakfast options
Cons:
Construction noise
Elevator issues
Service inconsistency
Lack of pillow variety

Categories

Cleanliness
7.6
Clean room mentioned, but construction and issues with elevators affected the overall experience.
Service
8.6
Staff was friendly and professional, although there were instances of poor service during check-in.
Location
8.1
Convenient location, though proximity to the freeway caused noise.
Room Quality
8.1
Comfortable room with some amenities, but there were reports of renovation issues.
Amenities
8.6
Good options for breakfast and comfortable beds, but some items like a coffee machine did not work.
Value for Money
7.6
Some guests felt the quality did not match the price, especially due to ongoing renovations.
Food and Beverage
8.1
Breakfast was generally well-received, with some minor issues noted.
Overall Experience
8.1
Mixed reviews due to construction and service issues, but comfortable and friendly overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:07

Property Description

Convenient Location and Recreational Activities
Located just a 12-minute drive from downtown Bakersfield, California and Kern City Golf Course, the Holiday Inn Express Bakersfield offers a perfect blend of convenience and leisure. Guests can enjoy on-site amenities such as a putting green, basketball court, gym, jacuzzi, and outdoor pool.

Comfortable Rooms and Modern Amenities
Each spacious room at the hotel is equipped with a microwave, refrigerator, and coffee maker, ensuring a comfortable stay. The warmly decorated rooms feature free Wi-Fi, cable TV, and a work desk, providing both relaxation and productivity.

Delicious Breakfast and Nearby Attractions
Start your day with a delicious breakfast buffet including omelets, sausage, and Arabica bean coffee. With attractions like Valley Plaza Mall and California State University Bakersfield in close proximity, there's no shortage of entertainment options nearby.

Book your stay at the Holiday Inn Express Bakersfield today for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1153 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 8.1
Overall Experience: 8.1
E
Eléonore • solo_traveller • fr
8
Je recommande
Pros:

Le petit déjeuner !
Hôtel propre et qualité de service ok

Cons:

Ras

2026-04-18 • via Nuitee
L
Laura • solo_traveller • us
10
I had to work on a funeral for a dear friend of mine and I always pick up my my Flowers And Bakersfield
Pros:

Everything is quiet, even though there was a machine in the hallway I could never hear it. Love the breakfast love the new pancake maker always love to stay here.

Cons:

Nice and clean and I feel safe

2026-04-18 • via Nuitee
• couple • us
10
2026-04-16 • via Nuitee
E
Evangelina • solo_traveller • us
10
2026-04-15 • via Nuitee
F
Frank • couple • us
9
Good value and clean
Pros:

Great place and one of the few places in the area that doesn’t smell like marijuana in the hallways.

Cons:

It’s right next to the train tracks. Light sleepers might not like it.

2026-04-14 • via Nuitee
N
Nicole • extended_group • us
8
2026-04-13 • via Nuitee
M
Markuster • family_with_children • us
8
2026-04-13 • via Nuitee
V
Vincent • family_with_children • us
9
Pros:

I've stayed here in the past good location for me.

Cons:

No issues

2026-04-13 • via Nuitee
S
Salvatore Petrachi • family_with_children • it
10
2026-04-09 • via Nuitee
P
Patrick • solo_traveller • us
10
All swell including front desk staff, cozy room, nice view, pool, breakfast, coffee, good value.
Pros:

Pleasant and help full front desk staff, got late check out, good breakfast, swell pool experience, ample coffee in the lobby and room coffee. Nice view of the mountains and tall trees.

Cons:

The hot tub was not much warmer than the pool.

2026-04-08 • via Nuitee
K
keithjE8946YC • Business
2
Serious Room Issue and No Resolution After Escalation
Pros:

I’ve stayed at this Holiday Inn Express on Hughes Ln many times over the past several years and have generally had positive experiences, which makes this situation particularly disappointing.

During a recent stay (Room 432, late February 2026), I encountered live roaches in the room and made the decision to check out immediately (2 days into a 4-day stay) rather than remain in those conditions.

When I checked out, I asked the front desk clerk, Lydia, if this had been reported before and was told it was “not the first time.” The following day, I expected some outreach from management but did not receive any. I then made multiple attempts to speak with the manager and initially was unable to reach him. When I did eventually speak with the manager (Cal), I was told the issue was not isolated and related to their pest control vendor. He also mentioned he had attempted to contact me but did not have my phone number, which was surprising given that my contact information is typically provided at check-in.

What has been more concerning than the initial issue itself is what followed.

As a Diamond Elite member who travels frequently for work—and whose company regularly uses IHG properties—I attempted to resolve this through the proper channels. I engaged with IHG Diamond Services beginning January 30. They did respond initially and indicated they were waiting on input from the hotel, but the matter remained unresolved.

I continued to follow up and eventually requested executive-level review. Despite multiple attempts over several weeks, I did not receive any acknowledgment or response from the executive team, and the case ultimately stalled without resolution.

I don’t write reviews like this lightly. I’ve stayed at this property many times and typically have no issues. However, encountering a serious room condition and then being unable to reach resolution after nearly two months is not what I would expect from a brand like IHG.

I hope this feedback is taken seriously and leads to better handling of both property conditions and customer concerns going forward.

2026-04-05 • via Tripadvisor
C
celya • family_with_children • us
10
2026-04-05 • via Nuitee
P
Patricia • couple • us
10
2026-04-05 • via Nuitee
J
Joan • family_with_children • us
10
Will come back for sure
Pros:

It was clean, modern and good location. You can access free water and coffee/tea 24/7. Breakfast has several choices and it was good! They even have small bags for take out if you don't have time to sit down and eat

Cons:

Nothing. It was great!

2026-04-04 • via Nuitee
R
Robert • couple • us
10
2026-04-03 • via Nuitee
E
Esme • family_with_children • us
10
Pros:

Pillows were super confortable. Staff was very nice and helpful

Cons:

Waffle maker was not working. Was looking forward to that for breakfast. But not the end of the world. Batteries in remote were not working, so was struggling when using remote to watch tv

2026-04-02 • via Nuitee
M
Markuster • family_with_children • us
8
2026-04-01 • via Nuitee
X
Xiang • family_with_children • us
10
2026-04-01 • via Nuitee
M
Mayra • family_with_children • us
10
2026-03-31 • via Nuitee
M
Melvin • couple • us
9
2026-03-31 • via Nuitee