Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Good location
Delicious breakfast
Cons:
Outdated furniture
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.16
Room was dusty, carpets were dirty and heavily stained, visible mold in bathroom.
Service
9.13
Staff went above and beyond, were helpful and accommodating.
Location
8.17
Great location near Albert Park, but isolated from restaurants.
Room Quality
7.62
Room was spacious and comfortable, but furniture was outdated and poorly maintained.
Amenities
7.15
Some amenities were lacking, such as a broken toilet seat and a need for more in-room features.
Value for Money
7.61
Competitively priced for the location, but quality did not meet expectations.
Food and Beverage
8.66
Buffet breakfast was divine with a lot of variety.
Overall Experience
7.93
A mixed experience; great service and food offset by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Luxurious Lakeside Retreat

Spectacular Views: Enjoy stunning views of Albert Park Lake and Port Phillip Bay from the comfort of your room.

Dining Delights: Indulge in gourmet buffet breakfast at Windows Restaurant or savor specialty coffee at Espresso Bar. The Atrium Bar + Lounge offers a variety of beverages to unwind.

Relax and Rejuvenate: Take a dip in the indoor swimming pool, unwind in the sauna or hot tub, and stay fit at the fitness centre.

Experience the perfect blend of luxury and convenience at Pullman Hotel Albert Park. Book your stay now for a memorable lakeside getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

7.8
Based on 1629 reviews
Cleanliness: 6.16
Service: 9.13
Location: 8.17
Room Quality: 7.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 7.93
K
Kenneth • couple • au
4
2026-08-08 • via Nuitee
H
Hamudi • solo_traveller • au
10
2026-08-08 • via Nuitee
M
Mian • couple • au
6
Fair stay but does not feel like a 5-star to the modern standard
Pros:

Great location

Cons:

The beds were too soft.
The water tap in the washer is super short, almost inappropriately short. You cannot wash your hands without touching the basin or get water everywhere.
The shower is too old, bath tub under a shower, too slippery and unsafe for the elderly.
Breakfast was somewhat disappointing.

2026-08-06 • via Nuitee
T
Tang Ee • solo_traveller • my
10
2026-08-05 • via Nuitee
N
Nikolas • couple • au
8
Pros:

Big room. Good breakfast. Late check out. Comfy bed.

Cons:

Water temp in shower was very hard to get right. No door on shower splashes water over bathroom floor.

2026-08-04 • via Nuitee
A
Amit • family_with_children • au
7
All in all it was wonderful staying there, my son enjoyed swimming.
Pros:

Breakfast was awesome. My son loved it. So many dishes to chose from whether it’s veg or non veg. Chicken sausages were delicious.

Cons:

The only thing we missed were Netflix and prime.

2026-08-03 • via Nuitee
S
Susan • solo_traveller • au
7
Pros:

Beds were comfortable.
Facilities.
Location - out of the city so much quieter yet close enough to uber.

Cons:

Restaurant not open on Sunday night.
Bit outdated for Pullman expectations.
Shower in bath tub.

2026-08-03 • via Nuitee
F
Fergus • couple • au
9
2026-08-03 • via Nuitee
A
Allicia • family_with_children • au
10
Weekend escape for the family
Pros:

Loved the pool and sauna and the room was comfortable for our family

2026-08-02 • via Nuitee
G
Grace • couple • au
8
2026-08-02 • via Nuitee
T
Tim • extended_group • au
4
Poor property
Pros:

Location

Cons:

The rooms old and outdated, worn carpets, poor hot water system

2026-07-24 • via Nuitee
R
Rebecca • couple • au
10
Attended an event there- everything was on point 👌
Pros:

The bed was SOOOO comfy 🥰

Cons:

Nothing

2026-07-23 • via Nuitee
S
Sally • solo_traveller • au
7
Pros:

Lovely big room and friendly staff
Great bed

Cons:

Cold room service breakfast twice
Burnt burger patty dinner room service
Carpet heavily stained
Expensive food
Water temperature slow to respond

2026-07-23 • via Nuitee
N
Noah • couple • au
7
2026-07-20 • via Nuitee
S
Sue-Ellen • solo_traveller • au
9
2026-07-19 • via Nuitee
B
Brigette • solo_traveller • za
10
Pros:

Very and smell very nice i loved that.

Cons:

Kids room 5501 the disiblity shower and does not have the counter in bathroom

2026-07-19 • via Nuitee
C
Celeste • family_with_children • au
9
2026-07-18 • via Nuitee
E
Eleanor • family_with_children • nz
9
Pleasant and convenient location
Pros:

Have stayed previously, staff always pleasant. Room was dusty on last visit but very clean this visit.

Lounge area nice to relax in after a busy day.

2026-07-18 • via Nuitee
D
Danielle • couple • ie
10
2026-07-17 • via Nuitee
S
Shawn • couple • au
6
It was good but room for improvement
Pros:

Nice foyer and beds are good

Cons:

We arrived with no towels and toilet paper wasn’t topped up

2026-07-16 • via Nuitee