Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Good location
Delicious breakfast
Cons:
Outdated furniture
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.16
Room was dusty, carpets were dirty and heavily stained, visible mold in bathroom.
Service
9.13
Staff went above and beyond, were helpful and accommodating.
Location
8.17
Great location near Albert Park, but isolated from restaurants.
Room Quality
7.62
Room was spacious and comfortable, but furniture was outdated and poorly maintained.
Amenities
7.15
Some amenities were lacking, such as a broken toilet seat and a need for more in-room features.
Value for Money
7.61
Competitively priced for the location, but quality did not meet expectations.
Food and Beverage
8.66
Buffet breakfast was divine with a lot of variety.
Overall Experience
7.93
A mixed experience; great service and food offset by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Luxurious Lakeside Retreat

Spectacular Views: Enjoy stunning views of Albert Park Lake and Port Phillip Bay from the comfort of your room.

Dining Delights: Indulge in gourmet buffet breakfast at Windows Restaurant or savor specialty coffee at Espresso Bar. The Atrium Bar + Lounge offers a variety of beverages to unwind.

Relax and Rejuvenate: Take a dip in the indoor swimming pool, unwind in the sauna or hot tub, and stay fit at the fitness centre.

Experience the perfect blend of luxury and convenience at Pullman Hotel Albert Park. Book your stay now for a memorable lakeside getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1545 reviews
Cleanliness: 6.16
Service: 9.13
Location: 8.17
Room Quality: 7.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 7.93
I
Ian • family_with_children • au
8
Overall I really like the place and would stay there again if I get a better view
Pros:

I liked the fact that it was convenient to the city. Decent breakfast and comfortable room but I didn't like the view. Looking out onto another building isn't a good look

Cons:

The view

2026-06-06 • via Nuitee
A
AASHNA • couple • au
10
2026-06-06 • via Nuitee
C
Christine • solo_traveller • au
10
I would recommend and stay again.
Pros:

The staff were exceptional
The facilities were fantastic and it was easy to get from room to conference room
I was impressed to have the taxi called and turn up well before time especially for someone like me who panics about getting to airport on time

Cons:

There was nothing not to like.

2026-06-03 • via Nuitee
W
White • solo_traveller • au
10
2026-06-01 • via Nuitee
R
Robyn • couple • au
7
Convenient
Pros:

Lovely foyer

Cons:

Some of the staff were not very helpful

2026-06-01 • via Nuitee
C
Chamila • family_with_children • au
9
2026-05-31 • via Nuitee
C
Calvin • couple • au
8
Overall, we were happy with our overnight stay. This was our 4th visit, and we will return again.
Pros:

Everything about the hotel was easy, from the self car parking to checking in and out.

Cons:

Only one thing come to mind. Our be was a king, but it was two beds pushed together, which is fine, we have slept on this set up before, but where these two beds joined, it really sagged in the middle.

2026-05-30 • via Nuitee
L
Leigh • couple • au
9
Great stay very comfy and great location for events in st kilda
Pros:

Location was great

Cons:

The price of dinner and breakfast was ridiculous

2026-05-30 • via Nuitee
K
Kimberley • solo_traveller • au
9
Pros:

The service from the staff was fantastic.

2026-05-29 • via Nuitee
C
Cam • couple • nz
9
2026-05-29 • via Nuitee
K
Kathrine • extended_group • au
10
2026-05-28 • via Nuitee
H
helen • couple • au
8
Pros:

Close to the wedding reception

2026-05-28 • via Nuitee
N
Neridy • solo_traveller • au
10
Pros:

The bed was so comfortable! The service was outstanding, my husband loved his special treat in our room to help celebrate his 40th birthday. Thankyou for a great stay!

Cons:

We thought the buffet breakfast was a little underwhelming for the price point.

2026-05-28 • via Nuitee
M
Mark • solo_traveller • au
10
2026-05-27 • via Nuitee
K
Karyn • couple • au
10
2026-05-25 • via Nuitee
A
Allan • solo_traveller • au
5
2026-05-23 • via Nuitee
M
Matt • couple • au
7
2026-05-23 • via Nuitee
K
Kyle • family_with_children • au
10
Great location !!
Pros:

Great rooms very comfortable and modern. Although the glass for the shower is a bit dangerous during the night for visits to the bathroom.!

Cons:

When we arrived the receptionist gave us the keys to the wrong room. He didn’t seemed upset by this just laughed it off! When I tried to contact bookings online about my booking I never heard anything back which is very disappointing!

2026-05-22 • via Nuitee
C
Cooper • couple • au
6
2026-05-22 • via Nuitee
A
Amy • family_with_children • au
8
2026-05-22 • via Nuitee