Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Good location
Delicious breakfast
Cons:
Outdated furniture
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.16
Room was dusty, carpets were dirty and heavily stained, visible mold in bathroom.
Service
9.13
Staff went above and beyond, were helpful and accommodating.
Location
8.17
Great location near Albert Park, but isolated from restaurants.
Room Quality
7.62
Room was spacious and comfortable, but furniture was outdated and poorly maintained.
Amenities
7.15
Some amenities were lacking, such as a broken toilet seat and a need for more in-room features.
Value for Money
7.61
Competitively priced for the location, but quality did not meet expectations.
Food and Beverage
8.66
Buffet breakfast was divine with a lot of variety.
Overall Experience
7.93
A mixed experience; great service and food offset by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Luxurious Lakeside Retreat

Spectacular Views: Enjoy stunning views of Albert Park Lake and Port Phillip Bay from the comfort of your room.

Dining Delights: Indulge in gourmet buffet breakfast at Windows Restaurant or savor specialty coffee at Espresso Bar. The Atrium Bar + Lounge offers a variety of beverages to unwind.

Relax and Rejuvenate: Take a dip in the indoor swimming pool, unwind in the sauna or hot tub, and stay fit at the fitness centre.

Experience the perfect blend of luxury and convenience at Pullman Hotel Albert Park. Book your stay now for a memorable lakeside getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1472 reviews
Cleanliness: 6.16
Service: 9.13
Location: 8.17
Room Quality: 7.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 7.93
T
Teagan • family_with_children • au
8
2026-04-10 • via Nuitee
W
William • family_with_children • nz
9
2026-04-07 • via Nuitee
K
Kylie • couple • au
10
Cons:

Walking into our room and wasn’t made up

2026-04-05 • via Nuitee
J
Jessica • family_with_children • au
8
Easter weekend
Pros:

Absolutely loved easter weekend here. This is definitely a great priced hotel that caters for kids! We loved the pool and the kids area as well as ordering room service. My daughter had a ball hunting for easter eggs around the breakfast buffet and we enjoyed the kids area in the restaurant. Highly reccomend!

Cons:

Pool water was a bit smelly. Room was great and felt very clean. Room service menu was overpriced but delivered quickly to the room. Movies on the TV pricey and the wifi in the room didnt work it wasnt picking up the connection when connected.

2026-04-05 • via Nuitee
C
Chella • family_with_children • au
6
It was good. Staff was vey helpful specially (I think his the manager of service - was always on at breakfest time) he w
Pros:

The location was great
The staff were incredible lovely and so helpful really went above and beyond.

Cons:

Our room was very dusty and the pool wasn’t very clean.

2026-04-05 • via Nuitee
B
Bianca • couple • au
8
2026-04-03 • via Nuitee
V
Vicki • solo_traveller • au
9
Comfortable staff were good
Pros:

It served the purpose of the event was at the hotel

Cons:

Nothing comes to mind

2026-03-31 • via Nuitee
J
Julie • solo_traveller • au
7
Cons:

Customer service needs improving

2026-03-30 • via Nuitee
P
Pina • couple • au
4
Pros:

The shower was just in the wrong place no pressure just horrible your designer for the bathroom should be redone and make it practical to use

Cons:

The shower and the bed was to soft for me

2026-03-30 • via Nuitee
R
Rosanna • couple • au
7
Standard
Pros:

Location

Cons:

Room wasn’t cleaned until late in the date not while we were out

2026-03-30 • via Nuitee
T
Thomas • family_with_children • au
8
2026-03-29 • via Nuitee
T
Tim • couple • au
6
Pros:

Beds were comfortable

Cons:

Had to ask for a room refresh every day

2026-03-26 • via Nuitee
S
Sylvia • extended_group • au
8
otherwise, great
Pros:

as above bed, room,staff.

Cons:

no response for clean china, glasses. 6hr,s.? could only eat toast, cereal, some fruit, owing to allergy,s health condition,s. however my room mate well catered for. ; I could not eat in restaurant. lovely fish, chip,s in bar.

2026-03-26 • via Nuitee
R
Roanna • couple • nz
10
Great facilities, very comfortable room and helpful staff
Pros:

Great facilities, very comfortable room and helpful staff. The room was a great size.

Cons:

There isn’t much around the hotel - other restaurants etc. Nearby trams made that manageable though

2026-03-26 • via Nuitee
I
ISHAK • couple • au
4
2026-03-25 • via Nuitee
C
Craig • couple • nz
9
Great spot easy to get around
Pros:

Convenient to public transport and Albert Park

Cons:

All good

2026-03-24 • via Nuitee
R
Rebecca • family_with_children • au
10
We were checked in by a very professional and friendly staff member . I wish he had a name badge on as he was brilliant.
Pros:

Location is excellent

Cons:

Nothing

2026-03-22 • via Nuitee
K
Karen • couple • au
8
Large and comfortable room with easy check-in and checkout.
Pros:

Bed was very comfortable

Cons:

The elevator stopped working

2026-03-22 • via Nuitee
S
Sarah • family_with_children • au
8
Pros:

Pool, restaurant, rooms, beds

Cons:

Check in time room wasn’t ready . Check in took a very long time.

2026-03-22 • via Nuitee
S
Shakaya • solo_traveller • au
10
2026-03-22 • via Nuitee