Iroha Grand Hotel Matsumoto Eki-Mae

Hotels
8.5 (3445 reviews)
Central 1-14-9 , Matsumoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location near station and city centre
Spacious, clean rooms and large bathrooms
Comfortable beds
Friendly and helpful staff (early check-in, luggage handling)
Free evening ice cream/ramen and other small perks
Good breakfast quality
Cons:
Perceived high price / value for money concerns
Unexpected tourist tax communicated at check-in
Housekeeping not daily (policy) and occasional front-desk delays
Parking is a bit far / limited information about closer parking

Categories

Cleanliness
9
Multiple reviewers note rooms are clean and well maintained; housekeeping praised.
Service
8
Staff are frequently described as lovely, helpful and accommodating (early check-in, luggage handling), though a few comments mention slow front-desk response and unclear check-in billing information.
Location
9.5
Consistently highlighted as excellent — very close to Matsumoto Station and within walking distance of the city centre and restaurants.
Room Quality
9
Rooms described as large, bright and comfortable with spacious bathrooms and comfortable beds — repeatedly noted as better than typical Japanese hotel rooms.
Amenities
8.8
Good amenities reported: generous toiletries, free evening ice cream/ramen, complimentary soft-serve and other small perks; parking distance noted once.
Value for Money
7
Several guests mention higher prices, an unexpected tourist tax at check-in and limited housekeeping frequency, which reduce perceived value.
Food and Beverage
8
Breakfast and food options are praised for quality (good breakfast, salad variety, free ramen/ice cream), but some guests found breakfast expensive and chose to eat elsewhere.
Overall Experience
8.7
Overall very positive stay — many guests extended stays and recommend the hotel for its location, room size and friendly staff, despite a few value/service caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 01:18

Property Description

Luxurious Accommodation
Experience comfort and style at Iroha Grand Hotel Matsumoto Eki-Mae with air-conditioned rooms, flat-screen TVs, and stunning city views. You'll feel pampered with premium amenities like a coffee machine, free toiletries, and plush bedding.

Convenient Location
Ideally situated just 400 meters from Matsumoto Station, our hotel offers easy access to must-see attractions like Matsumoto Castle and The Japan Ukiyo-e Museum. Explore the beauty of Matsumoto with ease during your stay.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, on-site restaurant serving delicious buffet breakfast, and complimentary WiFi throughout the property. Our attentive staff and top-notch facilities ensure a memorable experience for every guest.

Book now for an unforgettable stay at Iroha Grand Hotel Matsumoto Eki-Mae.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 3445 reviews
Cleanliness: 9
Service: 8
Location: 9.5
Room Quality: 9
Amenities: 8.8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.7
L
Laura Q. • solo_traveller • ch
9
Pros:

Situation / proximité avec la gare et le château
Gentillesse du personnel
Petit déjeuner japonais comme occidental

Cons:

Chambre petite, mais comme beaucoup d’endroit au Japon. Je reste satisfaite de mon séjour au sein de l’hôtel.

2026-09-12 • via Nuitee
A
Adam Wesley • solo_traveller • au
9
2026-09-11 • via Nuitee
J
Julia Imelda • couple • ec
10
Pros:

Great location, good breakfast and very friendly staff

2026-09-10 • via Nuitee
矢野 • solo_traveller • jp
7
グッド
2026-09-10 • via Nuitee
M
Monique • couple • es
10
2026-09-09 • via Nuitee
H
HSINHUI • solo_traveller • tw
10
2026-09-09 • via Nuitee
S
Suzuki • solo_traveller • jp
8
ベリーグッドなホテルです。
Pros:

設備も新しく清掃も行き届き、スタッフの方々の応対も素晴らしかった。特に清掃スタッフの方々にもご挨拶いただき感銘しました。松本駅と松本城等の観光スポットも徒歩圏内で利便性が高く、しかもそんなに高くない、ここに宿泊してとても快適でした。ありがとうございました。

2026-09-08 • via Nuitee
飯島 • couple • jp
8
季節のご挨拶に行くときに宿泊をしています、慣れたところで泊まれるのがいいので宿泊をお願いしています。
Pros:

室内がきれいです

Cons:

駐車場が離れているので不便さを感じます。
近くに駐車場があるのでそこを提携先にしてもらうともっと便利になると思います。

2026-09-07 • via Nuitee
T
Torsten • solo_traveller • de
7
2026-09-07 • via Nuitee
P
P • couple • nl
7
Prima voor een nacht.
Pros:

Vlakbij station en op loopafstand van kasteel en museum. Goed Japans ontbijt en in de avond een gratis snackbar.

Cons:

Kleine kamer maar alles was er. Schoon en vriendelijk!

2026-09-06 • via Nuitee
Y
Yannick • couple • de
8
Sehr gutes Hotel
Pros:

Kostenloses Eis/Ramen am Abend
Reichhaltiges Frühstück
Perfekte Lage in Bahnhofsnähe
Ruhige Lage
Sehr geräumige Zimmer

Cons:

Die Betten waren sehr hart.

2026-09-06 • via Nuitee
M
MASAKO • solo_traveller • jp
6
Pros:

施設が新しかった

Cons:

エアコンが埃をかぶってた

2026-09-06 • via Nuitee
ちゃん • couple • jp
8
ビジネスホテルでこんなに広くて綺麗なのは初めてでした
Pros:

まさかの最上階で嬉しかった

Cons:

お風呂の匂いがとても気になった
階ごとに自販機欲しい

2026-09-05 • via Nuitee
Y
yoon • solo_traveller • kr
10
2026-09-04 • via Nuitee
E
eiichi • couple • jp
7
駅近でコスパは良い
2026-09-04 • via Nuitee
K
KENTA • solo_traveller • jp
9
2026-09-04 • via Nuitee
S
SHEILA RYAN • couple • sg
10
Staff were nice. Hotel is clean and situated in a convenient location, just a walking distance from the castle and train
Pros:

Clean and good location.

Cons:

None.

2026-09-02 • via Nuitee
M
Masao • solo_traveller • jp
8
良かった！
Pros:

立地よし！お安い。自慢の朝ごはんは時間の関係で食べられずざんねん。

Cons:

特にないです！

2026-09-02 • via Nuitee
稲葉マリコ • solo_traveller • jp
6
2026-09-02 • via Nuitee
V
Velmourougane • solo_traveller • fr
9
2026-09-02 • via Nuitee