Cataleya Hotel

Hotels
8.3 (1267 reviews)
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial , Santo Domingo , do

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Safety deposit box
Tour desk
Currency exchange
Shuttle service (additional charge)
Concierge service
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.8
Some comments indicate that cleanliness could improve, especially regarding bedding.
Service
9.3
Guests praised the staff for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the hotel’s excellent central location.
Room Quality
7.8
Rooms were reported as small and lacking some amenities.
Amenities
7.3
Several guests noted the lack of certain bathroom amenities.
Value for Money
8.3
Situations of good pricing were mentioned, but some expectations were not met.
Food and Beverage
8.3
Breakfast was good, but the need to walk to a different location for it was noted.
Overall Experience
8.3
General satisfaction was noted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:38

Property Description

Convenient Location
Cataleya Hotel, strategically situated in Santo Domingo, offers a seamless blend of comfort and accessibility. Just a few kilometers away from renowned attractions like Punta Torrecillas Beach and Malecon, our hotel provides the perfect base for your adventures in the city.

Modern Amenities
Indulge in a relaxing stay with our well-equipped rooms featuring flat-screen TVs, air conditioning, and cozy seating areas. The on-site restaurant tantalizes your taste buds with a diverse menu ranging from American to local dishes, ensuring a delightful dining experience during your stay.

Exceptional Service
Our dedicated staff, fluent in both English and Spanish, is available 24/7 at the front desk to cater to your needs and ensure a memorable stay. Book your stay at Cataleya Hotel now and immerse yourself in the charm of Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for US$10 per person per night when using an existing bed.
    Children from 9 years old to 16 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1267 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
W
Wilhelm • couple • co
9
Muy bien ubicado
Pros:

La limpieza, la ubicación, la comida, la música del restaurante.

Cons:

Las paredes son muy delgadas y se escuchaban los ronquidos del huésped en la habitación aledaña

2026-04-18 • via Nuitee
A
Acevedo • couple • do
10
Acogedor
Pros:

Limpio , excelente atención y bonito

Cons:

Nada

2026-04-18 • via Nuitee
T
Tchuisseu • solo_traveller • do
6
Pros:

C'était bien propre et agréable

Cons:

Le personnel n'était vraiment pas attentionné et ne m'a pas accompagné dans ma chambre. Le prix qui m'a été facturé était supérieur à la réservation que j'ai fait en ligne

2026-04-17 • via Nuitee
B
beligine • solo_traveller • ca
7
Pros:

Situé dans la zone coloniale

Cons:

Difficulté à me faire comprendre...par le personnel de la réception sauf par Billy et le responsable de l'hôtel.
Il faut parler espagnol pour aller à cet hôtel.

2026-04-16 • via Nuitee
R
Rocio • solo_traveller • co
9
Tranquilidad
Pros:

El desayuno muy variado

2026-04-15 • via Nuitee
A
Aldrete Calvillo • solo_traveller • mx
10
2026-04-14 • via Nuitee
S
saray yulieth • extended_group • co
10
2026-04-14 • via Nuitee
N
Nancy • solo_traveller • co
4
Para no recomendar
Pros:

Ubicación

Cons:

No tenía papel higiénico, plancha mala, el desayunos es a 2 cuadras del hotel, comienza a las 8am y no es tipo bufete, no tiene cafe ni aromáticas, cero flexibles, tiene humedades, un solo jabón para 2 personas que debes utilizar en xabello, manos y cuerpo.

2026-04-14 • via Nuitee
D
DIEGO • extended_group • co
8
2026-04-14 • via Nuitee
C
CARLOS SERRÃO • solo_traveller • br
6
Pros:

Da localização

Cons:

Falta de estacionamento

2026-04-14 • via Nuitee
A
Ana María • couple • ec
8
Bonito
Pros:

El hotel es bonito, limpio y cuenta con una excelente ubicación.

Cons:

Como recomendación, sería ideal ofrecer un refrigerio o desayuno para llevar a los huéspedes que salen temprano a tours.

2026-04-13 • via Nuitee
J
jorge • couple • co
7
Buen hotel por ubicación
Pros:

La ubicación

Cons:

El servicio de desayuno

2026-04-12 • via Nuitee
E
Elmer Rene • solo_traveller • hn
10
2026-04-11 • via Nuitee
L
Lisa Nazario • solo_traveller • pr
10
Pros:

Atención, amabilidad, ubicación

2026-04-11 • via Nuitee
A
Armando Miranda G. • solo_traveller • mx
10
Pros:

La atención, servicio y en especial la ubicación.
Todo magnífico.

Cons:

Nada... Todo fue excelente.

2026-04-11 • via Nuitee
J
John Fabian • couple • co
8
2026-04-10 • via Nuitee
J
John Fabian • solo_traveller • co
8
2026-04-10 • via Nuitee
A
Angeles • extended_group • us
10
Fue la mejor desicion el vernos quedado con ustedes 🥰 muchas gracias.
Pros:

Todo en verdad nos encantó,instalación, ubicación🥰🥰 10de 10

Cons:

Todo

2026-04-09 • via Nuitee
L
Lizeth Daniela • couple • co
9
Pros:

Central

2026-04-09 • via Nuitee
L
Leticia • couple • ar
8
Buena estadía
Pros:

Es un lugar muy prolijo, estaba impecable, la habitación cuenta con un pequeño frigobar donde te ofrecen agua de cortesía. Una cama muy cómoda y buena ducha, ofrecen un buen desayuno cerca del hotel. En recepción hay café para que puedas servirte.
La ubicación es perfecta para conocer la zona colonial de Santo Domingo.

Cons:

La habitación que nos tocó no tenía ventana, cuando fuimos a desayunar si bien estuvo todo muy rico, no tenían café.

2026-04-09 • via Nuitee