Cataleya Hotel

Hotels
8.3 (1598 reviews)
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial , Santo Domingo , do
+1 809-221-6995

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Laundry
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.8
Some comments indicate that cleanliness could improve, especially regarding bedding.
Service
9.3
Guests praised the staff for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the hotel’s excellent central location.
Room Quality
7.8
Rooms were reported as small and lacking some amenities.
Amenities
7.3
Several guests noted the lack of certain bathroom amenities.
Value for Money
8.3
Situations of good pricing were mentioned, but some expectations were not met.
Food and Beverage
8.3
Breakfast was good, but the need to walk to a different location for it was noted.
Overall Experience
8.3
General satisfaction was noted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:38

Property Description

Convenient Location
Cataleya Hotel, strategically situated in Santo Domingo, offers a seamless blend of comfort and accessibility. Just a few kilometers away from renowned attractions like Punta Torrecillas Beach and Malecon, our hotel provides the perfect base for your adventures in the city.

Modern Amenities
Indulge in a relaxing stay with our well-equipped rooms featuring flat-screen TVs, air conditioning, and cozy seating areas. The on-site restaurant tantalizes your taste buds with a diverse menu ranging from American to local dishes, ensuring a delightful dining experience during your stay.

Exceptional Service
Our dedicated staff, fluent in both English and Spanish, is available 24/7 at the front desk to cater to your needs and ensure a memorable stay. Book your stay at Cataleya Hotel now and immerse yourself in the charm of Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Location

Guest Reviews

8.3
Based on 1598 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
P
Potes osorio • solo_traveller • co
8
Pros:

Ubicacion

Cons:

La gente del hotel no es formal

2026-08-29 • via Nuitee
A
Alejandro • solo_traveller • co
10
Pros:

Muy buena ubicación, buena atención. Instalaciones cómodas y limpias

Cons:

No hay donde estacionarse, el vehículo toda dejarlo bastante lejos o en parqueadero que no es cerca. Para bajar o subir maletas te toca caminar con ella hasta el de esté el auto de

2026-08-28 • via Nuitee
D
Di Román • solo_traveller • do
9
2026-08-28 • via Nuitee
M
María Esther • solo_traveller • es
5
Cons:

Problemas con el agua por la noche. Por la mañana, apenas presión de agua, imposible ducharse a gusto. Habitación en una tercera planta sin ascensor

2026-08-28 • via Nuitee
C
Cesar • solo_traveller • co
9
2026-08-25 • via Nuitee
A
Ana Maria • solo_traveller • co
10
2026-08-24 • via Nuitee
L
Luis Rey • solo_traveller • mx
10
Pros:

La ubicación es perfecta, cerca de todas las atracciones turísticas en la zona colonial

2026-08-23 • via Nuitee
E
Enddys • family_with_children • cw
10
Excelente relacion precio _ calidad
Pros:

La atencion de sus empleados , todos muy bien. Llegamos en la madrugada y , nos ayudaron con nuestros requerimientos.

2026-08-23 • via Nuitee
B
Bettina • couple • es
5
Pros:

Nos dejaron hasta las 13h

Cons:

No había ventana en la habitacion. No funcionaba la cisterna

2026-08-22 • via Nuitee
B
Bayron • solo_traveller • gt
9
2026-08-22 • via Nuitee
W
Waleska • solo_traveller • pr
4
Tres noches en Santo Domingo
Pros:

Limpieza

Cons:

El trato de los empleados

2026-08-21 • via Nuitee
J
Jessica • solo_traveller • it
5
Pros:

La posizione centrale comoda per visitare la città; lo staff molto cordiale e disponibile.

Cons:

La mancanza di finestre in entrambe le stanze prenotate e non solo nel bagno; accettabile per stare un paio di giorni, ma un po' claustrofobico. Qualche asciugamano in più sarebbe stato gradito.

2026-08-21 • via Nuitee
D
Diego • solo_traveller • it
7
Pros:

Posizione centralissima per la visita della città

Cons:

Fare le scale con le valige può essere un problema per qualcuno

2026-08-21 • via Nuitee
A
Ayékinam • solo_traveller • mq
8
2026-08-21 • via Nuitee
D
Danny • couple • ec
5
Lo único bueno es la Ubicación fabulosa
Pros:

La ubicación

Cons:

El baño tenía cucaracha y prácticamente no salía agua de la ducha, informé al respecto pero no hubo solución

2026-08-20 • via Nuitee
F
Frederic • couple • fr
3
Je ne conseille pas cet hôtel
Pros:

Rien

Cons:

Le petit déjeuner (hors hôtel), à 4 blocs, et avec une seule boisson, au delà la boisson est payante
Le bruit (voisins et couloir)

2026-08-20 • via Nuitee
K
Kamylla • extended_group • br
6
2026-08-20 • via Nuitee
T
trejo • solo_traveller • do
7
2026-08-19 • via Nuitee
E
Erik Gelman • couple • co
10
2026-08-19 • via Nuitee
J
Jordan • extended_group • mq
9
2026-08-19 • via Nuitee