Cataleya Hotel

Hotels
8.3 (1598 reviews)
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial , Santo Domingo , DO
+1 809-221-6995

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Laundry
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.8
Some comments indicate that cleanliness could improve, especially regarding bedding.
Service
9.3
Guests praised the staff for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the hotel’s excellent central location.
Room Quality
7.8
Rooms were reported as small and lacking some amenities.
Amenities
7.3
Several guests noted the lack of certain bathroom amenities.
Value for Money
8.3
Situations of good pricing were mentioned, but some expectations were not met.
Food and Beverage
8.3
Breakfast was good, but the need to walk to a different location for it was noted.
Overall Experience
8.3
General satisfaction was noted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:38

Property Description

Convenient Location
Cataleya Hotel, strategically situated in Santo Domingo, offers a seamless blend of comfort and accessibility. Just a few kilometers away from renowned attractions like Punta Torrecillas Beach and Malecon, our hotel provides the perfect base for your adventures in the city.

Modern Amenities
Indulge in a relaxing stay with our well-equipped rooms featuring flat-screen TVs, air conditioning, and cozy seating areas. The on-site restaurant tantalizes your taste buds with a diverse menu ranging from American to local dishes, ensuring a delightful dining experience during your stay.

Exceptional Service
Our dedicated staff, fluent in both English and Spanish, is available 24/7 at the front desk to cater to your needs and ensure a memorable stay. Book your stay at Cataleya Hotel now and immerse yourself in the charm of Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Location

Guest Reviews

8.3
Based on 1598 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
S
Saray Melissa • solo_traveller • co
10
2026-09-19 • via Nuitee
S
Sebastiaan • solo_traveller • nl
9
Prima hotel zoals altijd als ik hier ben
Pros:

Ligging

Cons:

Effe water spat teveer de badkamer in dus alles tot spiegel handdoek zeiknat

2026-09-19 • via Nuitee
M
Marlen • couple • us
2
No volveria
Pros:

La ubicación

Cons:

Estaba sucio un olor desagradable en la habitación no tenía ninguna ventana, el baño lleno de pelos largo negros, muy sucio

2026-09-19 • via Nuitee
E
Elkis • solo_traveller • ve
7
Es un lugar aceptable y bien ubicado
Pros:

La ubicación, el personal

Cons:

Las habitaciones sun ventanas, no tolero estar sin vistas a las afueras y sin poder abrir ventanas. Pedí cambiar a otra habitación que cumpliera mi requerimiento pero lamentablemente no había

2026-09-18 • via Nuitee
M
Marta • solo_traveller • es
7
Pros:

Ubicación

Cons:

Habitación sin ventanas y sin ascensor

2026-09-18 • via Nuitee
A
Adelina • family_with_children • do
10
ENCANTADA
Pros:

LA UBICACION ES EXCELENTE, LAS INSTALACIONES MUY BIEN CUIDADAS Y MUY LIMPIO TODO.

Cons:

EL DESALLUNO

2026-09-17 • via Nuitee
K
kemny • family_with_children • gt
10
Muy buena estadia
Pros:

La ubicacion

Cons:

No tienen servicio para calentar algún tipo de comida

2026-09-16 • via Nuitee
Y
Yiseth Johana • couple • co
7
2026-09-16 • via Nuitee
S
Sebastiaan • solo_traveller • nl
6
Ok
Pros:

Ligging

Cons:

Savonds en sochtends geen douche helaas

2026-09-14 • via Nuitee
O
Océane • solo_traveller • fr
10
2026-09-13 • via Nuitee
S
Silverio • couple • us
10
2026-09-13 • via Nuitee
C
Claudia • solo_traveller • co
9
Pros:

La ubicación muy buena
Zona Colonial

2026-09-13 • via Nuitee
R
Rebeca • couple • ec
10
2026-09-13 • via Nuitee
D
David Eduardo • couple • co
8
2026-09-12 • via Nuitee
M
Mauricio • couple • cr
10
Súper bueno
Pros:

Excelente ubicación

Cons:

Perfecto

2026-09-10 • via Nuitee
R
Rita • solo_traveller • lb
7
2026-09-10 • via Nuitee
L
LUIS FERNANDO • solo_traveller • es
7
2026-09-10 • via Nuitee
J
Joubert • solo_traveller • us
8
Pros:

Free breakfast and clean rooms

Cons:

Unpredictable domestic water

2026-09-10 • via Nuitee
C
Cedric • solo_traveller • us
1
Bad experience
Pros:

No hot water, no water

Cons:

No hot water, no water in room at all. Rats in front of Hotel, trash im front of Hotel!
Worst hotel I’ve been

2026-09-09 • via Nuitee
C
carolina • solo_traveller • us
7
Pros:

Unicacion

Cons:

No dejan en el baño shampoo y bálsamo, ruido externo de la habitación

2026-09-09 • via Nuitee