Aloft Madrid Gran Via

Hotels
Aloft
9.1 (241 reviews)
Jacometrezo, 4 , Madrid , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Clean Rooms
Cons:
Limited Breakfast Options
Noise from Construction

Categories

Cleanliness
8.93
The room itself was clean and well-appointed with good housekeeping.
Service
9.9
The staff were very friendly and helpful; they offered early check-in and were apologetic about the fire alarm issue.
Location
9.94
The hotel is in a great location, within walking distance of main attractions and local amenities.
Room Quality
8.89
The rooms are modern and renovated but on the smaller side.
Amenities
8.42
The rooftop pool was closed during our visit.
Value for Money
8.88
Good value for the location and quality of service, though breakfast could be improved.
Food and Beverage
8.43
Breakfast was described as small but with fresh products and good coffee.
Overall Experience
9.4
Overall a very positive experience despite minor issues with breakfast and construction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:31

Property Description

Modern Hotel with Prime Location
Luxurious Rooms with Essential Amenities
Convenient Services and Facilities

Located in the heart of Madrid, Aloft Madrid Gran Via offers a modern stay with a fitness centre and complimentary WiFi. Situated next to Gran Via, the hotel provides luxurious rooms with air conditioning, a flat-screen TV, and a functional desk. Guests can enjoy a delicious breakfast each morning and benefit from the convenience of a multilingual 24-hour front desk. Explore the city effortlessly with the Royal Palace of Madrid just 1.5 km away. Whether traveling for business or leisure, Aloft Madrid Gran Via ensures a comfortable and enjoyable stay. Book now for an unforgettable experience!

Important information:

Children under 18 years old are required to provide a photo ID and a notarized letter authorizing the stay, signed by parents or a legal guardian. In the event that parents or the legal guardian, as applicable, cannot or are unwilling to give authorization, judicial authorization is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 241 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.4
J
jacqueline solo_traveller us
9
2026-04-18 via Nuitee
B
Belkacem couple ma
10
Pros:

Emplacement magnifique , chambre calme et bon design , lit tres comfortable

Cons:

Rien

2026-04-12 via Nuitee
J
JOSE MANUEL family_with_children es
10
Pros:

La ubicación

2026-04-08 via Nuitee
R
Rosaria Ornella family_with_children it
9
Esperienza bella
Pros:

La posizione , la pulizia

Cons:

La camera troppo piccola

2026-04-07 via Nuitee
S
saki solo_traveller tr
7
2026-04-05 via Nuitee
M
Mariano couple es
10
Volvería a repetir
Pros:

Atención, profesionalidad y amabilidad, habitaciones, distancia del centro

2026-04-05 via Nuitee
G
gabriel couple es
9
2026-04-04 via Nuitee
L
Lopez couple hn
10
Great stay!
Pros:

Everything

2026-04-03 via Nuitee
J
Jonathan couple ae
10
Great location and comfort stay.
Pros:

Great location, very close to shopping malls, restaurants, everything is at a walkable distance. The hotel itself is really amazing and great layout with comfy bed and spacious bathroom! Friendly staff and great service.

Cons:

It an opinion and preference based, since the area can get busy sometimes, it can get quite noisy if your room faces the roadside. All the other benefits from this hotel overcome this so, it is a great hotel choice.

2026-04-01 via Nuitee
K
Kai solo_traveller de
3
Cons:

Die Zimmer im vorderen Gebäude sind renovierungsbedürftig. Zimmer in dem nach hinten liegenden Gebäude sind renoviert und akzeptabel.

2026-03-31 via Nuitee
P
Patricia couple es
10
2026-03-30 via Nuitee
J
José couple es
8
2026-03-29 via Nuitee
A
Angel couple es
9
2026-03-29 via Nuitee
L
Leonardo family_with_children br
10
Pros:

Hotel novo e com excelente localização. Quarto muito limpo, lençóis e toalhas novos.

2026-03-23 via Nuitee
G
Goya Carnicer family_with_children es
8
Pros:

Limpieza, ubicación, comodidad de las camas

2026-03-18 via Nuitee
F
FRANCISCA couple es
8
Estancia correcta y buena atención, pero como todos los hoteles del centro de Madrid, caro.
Pros:

La atención del personal y la seguridad por la noche.

Cons:

La iluminación de la habitación, escasa, para maquillarme no había prácticamente luz y por la calidad del hotel podría tener un espejo de aumento tanto para maquillaje como afeitado.

2026-03-17 via Nuitee
H
Henrique couple br
10
2026-03-15 via Nuitee
J
Jennyfer Mariela couple hn
10
2026-03-15 via Nuitee
L
López couple es
8
2026-03-15 via Nuitee
R
Rodrigo Daniel couple es
10
Pros:

La cama es increiblemente comoda

2026-03-14 via Nuitee