Aloft Madrid Gran Via

Hotels
Aloft
9.1 (260 reviews)
Jacometrezo, 4 , Madrid , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Clean Rooms
Cons:
Limited Breakfast Options
Noise from Construction

Categories

Cleanliness
8.93
The room itself was clean and well-appointed with good housekeeping.
Service
9.9
The staff were very friendly and helpful; they offered early check-in and were apologetic about the fire alarm issue.
Location
9.94
The hotel is in a great location, within walking distance of main attractions and local amenities.
Room Quality
8.89
The rooms are modern and renovated but on the smaller side.
Amenities
8.42
The rooftop pool was closed during our visit.
Value for Money
8.88
Good value for the location and quality of service, though breakfast could be improved.
Food and Beverage
8.43
Breakfast was described as small but with fresh products and good coffee.
Overall Experience
9.4
Overall a very positive experience despite minor issues with breakfast and construction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:31

Property Description

Modern Hotel with Prime Location
Luxurious Rooms with Essential Amenities
Convenient Services and Facilities

Located in the heart of Madrid, Aloft Madrid Gran Via offers a modern stay with a fitness centre and complimentary WiFi. Situated next to Gran Via, the hotel provides luxurious rooms with air conditioning, a flat-screen TV, and a functional desk. Guests can enjoy a delicious breakfast each morning and benefit from the convenience of a multilingual 24-hour front desk. Explore the city effortlessly with the Royal Palace of Madrid just 1.5 km away. Whether traveling for business or leisure, Aloft Madrid Gran Via ensures a comfortable and enjoyable stay. Book now for an unforgettable experience!

Important information:

Children under 18 years old are required to provide a photo ID and a notarized letter authorizing the stay, signed by parents or a legal guardian. In the event that parents or the legal guardian, as applicable, cannot or are unwilling to give authorization, judicial authorization is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 260 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.4
E
Emilia couple ro
9
Locație excelentă!
Pros:

Aproape de obiectivele turistice. Curatenie zilnică in camera.

Cons:

Micul dejun a fost acelasi in fiecare zi, fara niciun fel de variatie si nu foarte bine diversificat.

2026-05-08 via Nuitee
S
smeissne Solo travel
8
Great place in the heart of Madrid
Pros:

Spent 4 nights here on a trip to Madrid. Got a good rate and upgrade due to my Marriott status so that set the tone for my stay. Did not opt for daily breakfast as part of my room rate but did have it one day and took advantage of the generous offerings. Yogurt with fresh fruit, hot dishes including eggs and they had espresso drinks. Really could not think of anything missing. The location is fantastic. Walking distance to everything. My room was very quiet even though it faced the grand via. Good sound proofing. The bed was extremely comfortable with good selection of pillow firmnesses to choose from. There are two parts to the hotel. One facing the grand via and one facing the st. with the entrance. Both look fine but I think the ones facing the St. with the entrance seemed bigger with real bathrooms and desks. My room was great not huge but well laid out. The bathroom was sort of deconstructed which worked fine for me. It also had a fridge and table+ottoman so I could eat in the room if I wanted to. There is also a washer/dryer in the hotel you can use for 10euro a load which came in handy. There were a couple of drawbacks to this hotel, one of which l is that it did not have a restaurant on site. There are a number close by but I would have liked to just pop down for a bite without leaving the hotel. It is close to a grocery store so I ended up hitting that up a few times. Another down side was the pool terrance was not open. I had researched this and saw guidance it is open starting in May but when I asked they said they only open it when the temperatures get hot. This was a bummer since one of the reasons I chose this hotel was for the pool. But to be fair it was not super warm and I would have likely not sat by the pool as I had planned. The other quirky thing which I think is a me thing is I don't like when the lights turn off in the corridors. I know it saves energy but it's kind of creepy. I think that only happens in the section facing the grand via. Over all a good choice. Not super high end but really modern/well maintained and nice for the price and location.

2026-05-07 via Tripadvisor
A
Alessia couple it
1
rapporto qualita' prezzo veramente pessimo
Pros:

posizione

Cons:

la camera troppo piccola con una finestra che non si apriva e dava su un muro , inqualificabile

2026-05-04 via Nuitee
L
Laurence family_with_children be
8
2026-05-04 via Nuitee
P
Pablo family_with_children cr
10
Buena ubicación, buenas instalaciones y muy buen staff.
Pros:

El servicio de todo el staff, muy buenas personas y muy bien preparados. Las instalaciones son modernas y con muy buena limpieza. Excelente gimnasio y buen desayuno bufet.

Cons:

Los baños integrados al dormitorio podrían restar privacidad e incomodar a algunas personas, aunque es útil que la ducha y el inodoro estén en espacios separados en caso de que las personas se quieran o tengan que alistar al mismo tiempo.

2026-05-03 via Nuitee
R
Ricardo Anglarill solo_traveller us
8
Buen hotel, buena ubicación
Pros:

Buena ubicación, buena relación precio calidad, limpio.

Cons:

Uno de nuestros cuartos estaba con el aire acondicionado que no se pudo apagar, estaba helado. Informamos 2 veces pero no lo pudieron corregir.

2026-04-28 via Nuitee
A
Ammi S solo_traveller ma
9
2026-04-25 via Nuitee
C
Cesar solo_traveller es
7
2026-04-25 via Nuitee
B
Busnelli Villa couple do
10
Pros:

Todo

Cons:

Nada que opinar

2026-04-22 via Nuitee
A
Anna solo_traveller gb
9
2026-04-21 via Nuitee
J
jacqueline solo_traveller us
9
2026-04-18 via Nuitee
B
Bill056 Friends getaway Alloway, New Jersey
4
Disappointed
Pros:

The rooms are very small. No wash cloths. We were with a tour group and was told all our luggage would be in our rooms when we arrived. It wasn't it was piled up in the lobby. Then we were not told there is certain elevators for certain rooms so this tour group of 40 people were fumbling with the elevators trying to get to their rooms. Breakfast was minimal. The room was so small that if someone was standing at the end of the bed you could not get past them. The location was good. I would not go back and would not recommend to others.

2026-04-17 via Tripadvisor
B
Belkacem couple ma
10
Pros:

Emplacement magnifique , chambre calme et bon design , lit tres comfortable

Cons:

Rien

2026-04-12 via Nuitee
G
glenbE7001IX Couples
10
Excellent Location
Pros:

Being a Marriott Titanium made this hotel an easy choice. It is a very convenient location, close to everything, surrounded by tons of restaurants and shops. The room is typical of the Aloft. Very nice layout with plenty of space for two. Nice work desk and plenty of plugs. The breakfast buffet is excellent and has everything we need. I will 100% stay here again when in Madrid.

2026-04-10 via Tripadvisor
J
JOSE MANUEL family_with_children es
10
Pros:

La ubicación

2026-04-08 via Nuitee
R
Rosaria Ornella family_with_children it
9
Esperienza bella
Pros:

La posizione , la pulizia

Cons:

La camera troppo piccola

2026-04-07 via Nuitee
S
saki solo_traveller tr
7
2026-04-05 via Nuitee
M
Mariano couple es
10
Volvería a repetir
Pros:

Atención, profesionalidad y amabilidad, habitaciones, distancia del centro

2026-04-05 via Nuitee
G
gabriel couple es
9
2026-04-04 via Nuitee
L
Lopez couple hn
10
Great stay!
Pros:

Everything

2026-04-03 via Nuitee