Homewood Suites by Hilton Phoenix-Biltmore

Hotels
•
Homewood Suites by Hilton
8.4 (202 reviews)
2001 East Highland Avenue , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable and clean rooms
Delicious breakfast
Cons:
Dirty sofa and bed sham
Outdated bathroom
Some cleanliness issues in kitchenware

Categories

Cleanliness
7.5
Reviewed as clean, but with mentions of dirty furniture.
Service
8.8
Standard quality for this hotel tier, though breakfast service could improve.
Location
9
Close to everything and a great location.
Room Quality
8
Generally comfortable, but some parts are outdated.
Amenities
8.4
Nice pool and additional features but could be enhanced.
Value for Money
8.5
Prices were favorable for the quality received.
Food and Beverage
8.6
Breakfast was described as delicious, needs better replenishment.
Overall Experience
8.4
Overall a good stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:41

Property Description

Luxurious Suites with Full Kitchens
Indulge in spacious one and two-bedroom suites with full kitchens at Homewood Suites Phoenix-Biltmore, offering the comforts of home in a prestigious location.

Complimentary Amenities
Enjoy separate living and sleeping areas, along with wireless internet access, ensuring a seamless stay. Start your day right with a complimentary hot breakfast, setting the tone for a perfect day of exploring nearby attractions.

Convenient Location and Shuttle Service
Explore top attractions like Arizona State University and the Phoenix Zoo, all within reach thanks to the hotel's free shuttle service within a 5-mile radius. With easy access to shopping centers and local businesses, Homewood Suites Phoenix-Biltmore is your gateway to a memorable stay.

Book now for an unforgettable experience at Homewood Suites Phoenix-Biltmore!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the Property offers Evening Receptions only on Wednesdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 202 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9
Room Quality: 8
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.4
G
George • couple • us
8
2026-01-21 • via Nuitee
R
Roch • family_with_children • us
7
2026-01-19 • via Nuitee
B
Bobbi • extended_group • us
10
2026-01-19 • via Nuitee
R
Renee • couple • us
10
2026-01-16 • via Nuitee
H
Hannah • family_with_children • us
10
A wonderful experience. Will definitely stay here again.
Pros:

The breakfast was amazing and well thought out and supplied.

Cons:

The elevator wasn’t working and we were on the 4th floor. A tad annoying, but we got in some good exercise.

2026-01-06 • via Nuitee
S
Sandra M. Nelson • couple • us
4
2025-12-24 • via Nuitee
I
Isela • family_with_children • us
10
Great place
Pros:

It’s close to everything that I need it for my quick Phoenix stop. Great parking, breakfast was awesome, my room smelled great, clean. Kitchen and living room, where clean and comfortable.
Loved my stay here, for sure stopping by next time I do visit Phoenix.

Cons:

N/A

2025-11-25 • via Nuitee
J
Jason • couple • us
8
Clean, comfortable, quiet, and relaxing
Pros:

Clean and comfortable

Cons:

Bathroom a little outdated

2025-11-05 • via Nuitee
H
Heidi
8
Pros:

Our check in was easy, staff was super helpful, having a fridge and ice maker was awesome, breakfast had options, shower was clean and powerful, and our room was clean and comfortable. However the bed offered no support and the pillows were so soft your head just sunk through them due to zero support, so not a good night of sleep based on that. I would not be able to stay here again due to back and shoulder issues, but if you like soft mattresses and pillows, this is a great stay.

2025-10-07 • via Nuitee
G
Gary
10
Pros:

All good.

2025-09-17 • via Nuitee
L
Liliana • family
10
Pros:

I enjoyed my stay

2025-09-02 • via Nuitee
E
Eva
8
Pros:

Breakfast was delicious. The sofa in the room was dirty and I noticed the bed sham was dirty. Price was right.

2025-08-27 • via Nuitee
T
Tom
6
Pros:

Just a basic hotel that needs updating!

2025-08-25 • via Nuitee
M
Marco • family_with_children • us
10
the whole experience was awesome!!
Pros:

parking

Cons:

nothing

2025-08-11 • via Nuitee
M
Marion
10
Get away
Pros:

Wonderful rooms and great location!
Hotel had a great restaurant and bar! Lovely pool area and in walking distance to mall and restaurants!

2025-07-24 • via Nuitee
C
Camila Flávia • solo_traveller • br
9
Ambiente agradável e confortável com ótima localização, um pouco mais de atenção a limpeza
Pros:

Localização ótima e local confortável

Cons:

Tinham panelas e talheres guardados, mas sujos, foi um pouco desagradável.
Um dia que fui tomar café mais tarde já não tinha quase nada e não procuraram reabastecer. Era próximo às 09:30

2025-07-17 • via Nuitee
C
Candra • family_with_children
10
Pros:

Very clean with friendly staff.

2025-07-08 • via Nuitee
D
Dominic
10
Pros:

It was a nice anniversary getaway

2025-06-02 • via Nuitee
A
AGAPI • partner
10
Pros:

I recommend the hotel
Was one of the best i ever stayed

2025-05-26 • via Nuitee
G
Gwendolyn
10
Pros:

Great, friendly and clean.

2025-05-24 • via Nuitee