Hotel Maracas Punta Cana

Hotels
5.5 (1446 reviews)
Av ESPAÑA ESQUINA FRANCIA BAVARO PUNTA CANA/ LA ALTAGRACIA , Punta Cana , do

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Price
Location
Cons:
Cleanliness
Staff attitude
Condition of rooms

Categories

Cleanliness
3.58
Multiple reviews mentioned issues with dirtiness, bugs, and poor maintenance.
Service
7.05
Mixed reviews on service; initial check-in was problematic but some staff were later described as nice.
Location
7.59
Located in an active and lively area, but neighborhood safety concerns were noted.
Room Quality
4.54
Negative comments on room condition, noted broken amenities and cleanliness issues.
Amenities
5.57
Basic amenities available; the presence of a pool was mentioned positively.
Value for Money
6.53
Considered cheap but not worth it based on the quality and upkeep of the hotel.
Food and Beverage
4.58
Limited breakfast offering, with comments about inadequate service in dining.
Overall Experience
4.55
Overall experience affected by cleanliness and service issues; not recommended for return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:43

Property Description

Luxurious Accommodation with Top-notch Amenities
Hotel Maracas Punta Cana, nestled in the heart of Punta Cana, offers a luxurious stay just 2.9 km from the stunning Bavaro Beach. Guests can enjoy a serene garden, complimentary private parking, and a cozy terrace. Indulge in delectable meals at the on-site restaurant and take advantage of the convenient room service.

Unwind and Relax with Premium Facilities
This allergy-free hotel boasts free WiFi throughout the property, a rejuvenating hot tub, and lively karaoke nights for entertainment. Whether it's a leisurely dip in the hot tub or a fun karaoke session, guests are sure to unwind and create lasting memories.

Convenience and Assistance at Your Fingertips
With a business centre, vending machines offering snacks and drinks, and multilingual staff available 24/7, Hotel Maracas Punta Cana ensures a hassle-free stay. Experience exceptional hospitality with staff fluent in English, Spanish, French, and Italian, always ready to cater to your needs.

Book your stay at Hotel Maracas Punta Cana for a memorable and relaxing getaway in Punta Cana.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PUJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.5
Based on 1446 reviews
Cleanliness: 3.58
Service: 7.05
Location: 7.59
Room Quality: 4.54
Amenities: 5.57
Value for Money: 6.53
Food and Beverage: 4.58
Overall Experience: 4.55
M
Martínez • family_with_children • do
3
Pros:

Nada
Deberían sacarlo de booking

Cons:

Todo fue una horrible experiencia

2026-02-13 • via Nuitee
S
Sonia • family_with_children • do
2
Pros:

Niente

Cons:

Niente

2026-02-12 • via Nuitee
J
Jenni • solo_traveller • fi
4
If you’re sensitive to mosquites, avoid this hotel
Pros:

Wifi was ok

Cons:

Many mosquitous, Shower head was detached. Cold water with bunch of mosquitos. Windows didnt close.

2026-02-12 • via Nuitee
F
Formigheri • family_with_children • br
1
Pros:

Não, eles não me aceitaram lá. Esqueceram de fazer meu check in.

Cons:

Atendimento e organização

2026-02-11 • via Nuitee
S
Sindy Julietta • family_with_children • co
1
Pésimo
Pros:

Poco seria, groseros cochinos no respetan las reservas, piscina asquerosa aparte no es un hotel, es un motel, booking no debería permitir este tipo de inmuebles en su lista

Cons:

Nada me gusto

2026-02-10 • via Nuitee
M
Moreno • family_with_children • pa
5
Pros:

El lugar es bien céntrico, .

Cons:

El baño lo que es el drenaje estaba muy malo., el agua en los pisos de arriba no llegaba para uno poder bañarse bien.

2026-02-09 • via Nuitee
L
Lora abad • family_with_children • do
1
Pros:

No me gustó para nada solo en fotos Seve bien bonito

Cons:

Nada todo malo 😞 no me gustó para nada

2026-02-09 • via Nuitee
V
valdez • family_with_children • do
10
2026-02-08 • via Nuitee
B
Bryan • family_with_children • cr
1
2026-02-08 • via Nuitee
T
Travis Jerome
6
Pros:

It was okay they can do better the doors dont lock right and no warm water

2025-10-07 • via Nuitee
P
Pamela • friends
4
Pros:

Hay que tener en cuenta que esta alado de una discoteca, el jorario de la mini picina es limitado ya que 8pm cierra. El desayuno es extremadamente pobre, no conviene

2025-10-05 • via Nuitee
• couple • do
1
2025-10-02 • via Nuitee
• extended_group • do
1
2025-10-02 • via Nuitee
M
Marta • family_with_children • ar
3
Habitación bastante aceptable para una sola noche de paso
Pros:

No respetaron la reserva

Cons:

Edificio roto y sucio,lugar peligroso por la noche

2025-10-02 • via Nuitee
J
Johan • family_with_children • gp
8
2025-10-01 • via Nuitee
S
Shanice • extended_group • jm
4
It’s up to you, you get what you pay for. Was ok for a one night sleep
Pros:

At first the check in staff customer service was terribl . However after checking in after a long wait they were a bit more nicer and the security was very nice and considerate in general. It’s a good stay for one night to just sleep not for a long extended stay, you get what you pay for so don’t have high expectations but it was okay for the price. It’s within an active and lively area so you can walk around easily and get things around the area easily and they also have an atm on the property. They give breakfast which is just egg and bread but like I said, considering the price it is what it is.

Cons:

Upon arrival they took about a hour to give us our rooms as it seemed nothing was clean or ready for us even though we arrive late in the night and that shouldn’t have been the case the room should have been ready. Nothing works in the room, the shower was terrible, the refrigerator doesn’t work. The toilet does work though. You get what you pay for so I can necessarily complain, I didn’t have any high expectations. Just none night sleep

2025-09-30 • via Nuitee
R
Raphet • solo_traveller • do
3
2025-09-29 • via Nuitee
V
Victor Aponte C • family_with_children • do
3
2025-09-29 • via Nuitee
M
Maxxb. • family_with_children • do
10
Pros:

La instalación, todo fue super .

Cons:

Nada

2025-09-28 • via Nuitee
A
Alvaro • family
2
Pros:

No atendirron bien a mis familiares que buscaban un lugar para pasar su ultima noche antes de regresar de su luna de miel, bajaron a comer y los atendieron tan mal que prefirieron pagar un restaurante y no aprovechar el menu del lugar.

2025-09-27 • via Nuitee