Hotel Maracas Punta Cana

Hotels
5.5 (1585 reviews)
Av ESPAÑA ESQUINA FRANCIA BAVARO PUNTA CANA/ LA ALTAGRACIA , Punta Cana , do

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Price
Location
Cons:
Cleanliness
Staff attitude
Condition of rooms

Categories

Cleanliness
3.58
Multiple reviews mentioned issues with dirtiness, bugs, and poor maintenance.
Service
7.05
Mixed reviews on service; initial check-in was problematic but some staff were later described as nice.
Location
7.59
Located in an active and lively area, but neighborhood safety concerns were noted.
Room Quality
4.54
Negative comments on room condition, noted broken amenities and cleanliness issues.
Amenities
5.57
Basic amenities available; the presence of a pool was mentioned positively.
Value for Money
6.53
Considered cheap but not worth it based on the quality and upkeep of the hotel.
Food and Beverage
4.58
Limited breakfast offering, with comments about inadequate service in dining.
Overall Experience
4.55
Overall experience affected by cleanliness and service issues; not recommended for return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:43

Property Description

Luxurious Accommodation with Top-notch Amenities
Hotel Maracas Punta Cana, nestled in the heart of Punta Cana, offers a luxurious stay just 2.9 km from the stunning Bavaro Beach. Guests can enjoy a serene garden, complimentary private parking, and a cozy terrace. Indulge in delectable meals at the on-site restaurant and take advantage of the convenient room service.

Unwind and Relax with Premium Facilities
This allergy-free hotel boasts free WiFi throughout the property, a rejuvenating hot tub, and lively karaoke nights for entertainment. Whether it's a leisurely dip in the hot tub or a fun karaoke session, guests are sure to unwind and create lasting memories.

Convenience and Assistance at Your Fingertips
With a business centre, vending machines offering snacks and drinks, and multilingual staff available 24/7, Hotel Maracas Punta Cana ensures a hassle-free stay. Experience exceptional hospitality with staff fluent in English, Spanish, French, and Italian, always ready to cater to your needs.

Book your stay at Hotel Maracas Punta Cana for a memorable and relaxing getaway in Punta Cana.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PUJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.5
Based on 1585 reviews
Cleanliness: 3.58
Service: 7.05
Location: 7.59
Room Quality: 4.54
Amenities: 5.57
Value for Money: 6.53
Food and Beverage: 4.58
Overall Experience: 4.55
M
Melissa • extended_group • do
1
2026-05-08 • via Nuitee
A
Anahi • solo_traveller • ar
6
No recomiendo
Pros:

Limpio, la cama comoda, el trato de las personas al llegar fueron amables, aunque no solucionaron nada de lo pedido basico

Cons:

No tenia luz en la haitacion, no agua caliente, tenia goteras, el desayuno solo 1 huevo revuelto con 2 pan lactal, tiene una pileta pero se nota q no le cambian el agu hace mucho auqnue le ponen cloro xq lo vi
La ubicacion es de mucho transito, se siente inseguridad

2026-05-08 • via Nuitee
D
Daniel • solo_traveller • us
3
2026-05-08 • via Nuitee
B
Briseyda • solo_traveller • pe
1
Pros:

Nada y mal. Trato, y pésimo con el tema de internet

Cons:

El trato

2026-05-07 • via Nuitee
E
Erika • family_with_children • co
1
Me cancelaron la reserva apenas llegué y yo viajaba con niños pésimo servicio
Pros:

Nada me gustó

Cons:

Todo malo

2026-05-07 • via Nuitee
G
gridiron guru • couple • ca
4
First and only time I would stay there.
Cons:

Uncomfortable bed with old mattress. Breakfast is only fried eggs and bread. Not a clean kitchen area. Was quoted a price by Booking but charged well over 200 pesos more by front desk.

2026-05-06 • via Nuitee
E
Erika • solo_traveller • mx
6
Mal el desayuno
Pros:

La ubicación y las almohadas

Cons:

No había regadera solo una manguera, no olía tan bien, la puerta del baño no cerraba, el desayuno 2 huevos revueltos sin nada y crudos y café en vaso desechable de plástico y las que dan el desayuno de mala cara

2026-05-02 • via Nuitee
J
javier • family_with_children • do
1
Pros:

Para nada

Cons:

Todo

2026-04-30 • via Nuitee
E
Erika • couple • do
1
Descuido.
Pros:

La ubicacion.

Cons:

Cama tendida con sabanas viejas, curtidas y rotas.
Inodoro en mal estado, con la junta y cera en mal estado porque al descargarlo se salia el agua con residuos negros de la junta deteriorada.
Aire acondicionado que no enfria.
Internet con mala conexion.

2026-04-30 • via Nuitee
G
Gladys • solo_traveller • ar
7
Pros:

La ubicación para ir a playa el cortecito caminando exelente.

Cons:

Problemas de cable
Internet intermitente
Desayuno sin opciones..solo café

2026-04-30 • via Nuitee
S
Santana • family_with_children • do
6
2026-04-29 • via Nuitee
A
Ana Paula • solo_traveller • br
1
Péssima
Pros:

Nada, péssimo atendimento.

Cons:

Não havia água quente, não havia papel higiênico. Funcionários mal educados

2026-04-28 • via Nuitee
G
Gustavo • family_with_children • co
9
2026-04-27 • via Nuitee
R
Reyes • family_with_children • do
10
2026-04-27 • via Nuitee
A
Andres Stiward • solo_traveller • do
10
Pros:

Que está en el centro

Cons:

El agua entró otra cosa

2026-04-26 • via Nuitee
C
Christian • solo_traveller • mx
10
2026-04-25 • via Nuitee
P
provasi • solo_traveller • br
3
Pros:

Ruim

Cons:

Tudo

2026-04-25 • via Nuitee
Y
Yaely Altagracia • couple • do
1
Pros:

Luego de llegar me dicen que no hay habitaciones disponibles aun diciéndole que ya había hecho una reserva,pésimo servicio al cliente ni si quiera supierln responder bien

Cons:

Luego de llegar me dicen que no hay habitaciones disponibles aun diciéndole que ya había hecho una reserva,pésimo servicio al cliente ni si quiera supierln responder bien

2026-04-24 • via Nuitee
J
Juan Eduardo • solo_traveller • pe
4
2026-04-23 • via Nuitee
V
Vanesa • couple • co
5
2026-04-23 • via Nuitee