Hotel Maracas Punta Cana

Hotels
5.5 (1446 reviews)
Av ESPAÑA ESQUINA FRANCIA BAVARO PUNTA CANA/ LA ALTAGRACIA , Punta Cana , do

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Price
Location
Cons:
Cleanliness
Staff attitude
Condition of rooms

Categories

Cleanliness
3.58
Multiple reviews mentioned issues with dirtiness, bugs, and poor maintenance.
Service
7.05
Mixed reviews on service; initial check-in was problematic but some staff were later described as nice.
Location
7.59
Located in an active and lively area, but neighborhood safety concerns were noted.
Room Quality
4.54
Negative comments on room condition, noted broken amenities and cleanliness issues.
Amenities
5.57
Basic amenities available; the presence of a pool was mentioned positively.
Value for Money
6.53
Considered cheap but not worth it based on the quality and upkeep of the hotel.
Food and Beverage
4.58
Limited breakfast offering, with comments about inadequate service in dining.
Overall Experience
4.55
Overall experience affected by cleanliness and service issues; not recommended for return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:43

Property Description

Luxurious Accommodation with Top-notch Amenities
Hotel Maracas Punta Cana, nestled in the heart of Punta Cana, offers a luxurious stay just 2.9 km from the stunning Bavaro Beach. Guests can enjoy a serene garden, complimentary private parking, and a cozy terrace. Indulge in delectable meals at the on-site restaurant and take advantage of the convenient room service.

Unwind and Relax with Premium Facilities
This allergy-free hotel boasts free WiFi throughout the property, a rejuvenating hot tub, and lively karaoke nights for entertainment. Whether it's a leisurely dip in the hot tub or a fun karaoke session, guests are sure to unwind and create lasting memories.

Convenience and Assistance at Your Fingertips
With a business centre, vending machines offering snacks and drinks, and multilingual staff available 24/7, Hotel Maracas Punta Cana ensures a hassle-free stay. Experience exceptional hospitality with staff fluent in English, Spanish, French, and Italian, always ready to cater to your needs.

Book your stay at Hotel Maracas Punta Cana for a memorable and relaxing getaway in Punta Cana.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PUJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.5
Based on 1446 reviews
Cleanliness: 3.58
Service: 7.05
Location: 7.59
Room Quality: 4.54
Amenities: 5.57
Value for Money: 6.53
Food and Beverage: 4.58
Overall Experience: 4.55
J
Jeremie • couple • fr
1
A fuire
Pros:

Rien

Cons:

chambre très sale , fuite d’eau dans la salle de bain . L’eau coulée du plafond , porte fenêtre qui ne ferme pas …

2026-03-14 • via Nuitee
G
guy • couple • ca
1
Pros:

Breakfast was not what to expect

Cons:

No fridge in room no hot water showers poor complimentary coffee and water not available at all times roof is need of repairs leaking when raining had moved bed to stay dry while sleeping

2026-03-13 • via Nuitee
M
Maria Laura • family_with_children • us
1
Mala experiencia
Pros:

No respetaron la reservacion de booking me dijeron que estaban full y en ese mismo día tuve que buscar otro hotel no es nada confiable

Cons:

No respetaron la reservacion de booking me dijeron que estaban full y en ese mismo día tuve que buscar otro hotel no es nada confiable

2026-03-13 • via Nuitee
W
walter alejandro • extended_group • ar
6
2026-03-11 • via Nuitee
L
luis fernando nunes • family_with_children • br
2
Pros:

Só das praias e ilha soana

Cons:

Hotel não e nada que eu esperava,ar condicionado barulhento,tv não funciona ,café meia boca,pátio da piscina sujo,não tinha nada no quarto só cama pra dormir.

2026-03-11 • via Nuitee
C
Cornelis • family_with_children • nl
7
Okay voor paar dagen
Pros:

Aardig personeel. Schone kamer.

Cons:

TV werkte niet.
Douche was een slang zonder douchekop waar koud water uit kwam
Tot 02.00h 's nachts harde muziek vanuit nabij gelegen bar/ dans gelegenheid wat het lastig maakte te slapen

2026-03-11 • via Nuitee
C
Carlos • family_with_children • uy
8
2026-03-11 • via Nuitee
I
Ignacia • family_with_children • cl
5
Pros:

No alcanzamos a alojarnos en el lugar.

Cons:

Las instalaciones no me gustaron, aunque no alcance a conocer las habitaciones pero la piscina era pequeña.
Y no está tan cerca de la playa caminando

2026-03-11 • via Nuitee
J
Jose • couple • us
1
Cons:

Reservé en booking, y la llegar me dijeron que no habia habitación disponible

2026-03-10 • via Nuitee
G
Garcia • family_with_children • mx
10
2026-03-10 • via Nuitee
J
Jara 78 • family_with_children • pl
8
2026-03-10 • via Nuitee
R
Rafael • couple • do
5
Tiene buena ubicación pero unas instalaciones en deterioro, con servicio no buenos.
Pros:

La ubicación

Cons:

Sábana rota, TV sin servicio, cero closet.

2026-03-10 • via Nuitee
N
Nicola • family_with_children • ca
8
2026-03-09 • via Nuitee
M
MERCEDES MARIZAN • couple • do
6
2026-03-07 • via Nuitee
B
Bruna Luiza Mariano • extended_group • no
1
Ikke plass til noen å bo, vis de er ikke prostituerte.
Pros:

Hotel er dårlig, med dårlig hygiene og tett do. Det er flere prostituerte folk i Hotel, da de leier rom for time. Gaten er farlig. Og folk som jobber på Hotel truet hverandre med voldt. Jeg måtte gå fra Hotel etter 3 natt og at jeg kunne få penger tilbake for de andre natter, på grunn at det var farlig for livet å helse å være i den Hotel.

Cons:

Vakt på Hotel passet på at vi var trygge.

2026-03-05 • via Nuitee
Y
Yesenia E • couple • us
1
2026-03-05 • via Nuitee
V
Vanessa • family_with_children • es
1
Pros:

Nada!

Cons:

Una auténtica vergüenza, después de hacer la reserva por la mañana, cuando llego al hotel me dicen que no hay habitaciones.
Ni si quiera empatiza un poco conmigo.
Ni solución ni alternativa.
Me tuve que marchar a las 22h sin alojamiento.

2026-03-05 • via Nuitee
D
Dante • family_with_children • es
1
Cons:

Al llegar nos encontramos con la sorpresa de que sin avisarnos no teníamos habitación reservada y ya era casi de noche.

2026-03-05 • via Nuitee
M
Miguel • family_with_children • ca
1
Horriblement deguelaise
Pros:

Rien, c’est deguelause

Cons:

C’est une place pour la prostitution, je suis arrivé avec mes enfants

2026-03-05 • via Nuitee
I
Ivan • couple • cz
4
2026-03-04 • via Nuitee