Hotel Maracas Punta Cana

Hotels
5.5 (1677 reviews)
Av ESPAÑA ESQUINA FRANCIA BAVARO PUNTA CANA/ LA ALTAGRACIA , Punta Cana , do
+1 829-339-9357

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Price
Location
Cons:
Cleanliness
Staff attitude
Condition of rooms

Categories

Cleanliness
3.58
Multiple reviews mentioned issues with dirtiness, bugs, and poor maintenance.
Service
7.05
Mixed reviews on service; initial check-in was problematic but some staff were later described as nice.
Location
7.59
Located in an active and lively area, but neighborhood safety concerns were noted.
Room Quality
4.54
Negative comments on room condition, noted broken amenities and cleanliness issues.
Amenities
5.57
Basic amenities available; the presence of a pool was mentioned positively.
Value for Money
6.53
Considered cheap but not worth it based on the quality and upkeep of the hotel.
Food and Beverage
4.58
Limited breakfast offering, with comments about inadequate service in dining.
Overall Experience
4.55
Overall experience affected by cleanliness and service issues; not recommended for return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:43

Property Description

Luxurious Accommodation with Top-notch Amenities
Hotel Maracas Punta Cana, nestled in the heart of Punta Cana, offers a luxurious stay just 2.9 km from the stunning Bavaro Beach. Guests can enjoy a serene garden, complimentary private parking, and a cozy terrace. Indulge in delectable meals at the on-site restaurant and take advantage of the convenient room service.

Unwind and Relax with Premium Facilities
This allergy-free hotel boasts free WiFi throughout the property, a rejuvenating hot tub, and lively karaoke nights for entertainment. Whether it's a leisurely dip in the hot tub or a fun karaoke session, guests are sure to unwind and create lasting memories.

Convenience and Assistance at Your Fingertips
With a business centre, vending machines offering snacks and drinks, and multilingual staff available 24/7, Hotel Maracas Punta Cana ensures a hassle-free stay. Experience exceptional hospitality with staff fluent in English, Spanish, French, and Italian, always ready to cater to your needs.

Book your stay at Hotel Maracas Punta Cana for a memorable and relaxing getaway in Punta Cana.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PUJ

Location

Guest Reviews

5.5
Based on 1677 reviews
Cleanliness: 3.58
Service: 7.05
Location: 7.59
Room Quality: 4.54
Amenities: 5.57
Value for Money: 6.53
Food and Beverage: 4.58
Overall Experience: 4.55
V
Vinay • solo_traveller • do
1
2026-08-08 • via Nuitee
A
Asdrúbal • solo_traveller • cr
1
Muy mal
Pros:

Nada

Cons:

Las fotos de la publicación vs la realidad del lugar son totalmente diferente. El aire acondicionado no servía, la pantalla prácticamente de adorno, no llegaba la señal de WiFi a la habitación, el servicio sanitario no servía, puertas inseguras
No nos quedamos ni una sola noche salimos en cuestión de media hora y no nos devolvieron nada de dinero

2026-08-06 • via Nuitee
H
Hasan • solo_traveller • ua
10
2026-08-06 • via Nuitee
A
Ayebie • solo_traveller • ca
10
Pros:

The staff was honest reliable

Cons:

N/A

2026-08-04 • via Nuitee
L
Larreta • solo_traveller • ec
1
Pros:

La ubicación

Cons:

Todo no me gustó, no había , agua suficiente en ducha, la TV, nunca funcionó, el aire no valía en la habitación

2026-08-02 • via Nuitee
R
Rivera • solo_traveller • do
2
2026-07-25 • via Nuitee
S
Sócrates Rafael • solo_traveller • do
4
Pros:

La ubicación y el
Parque

Cons:

El agua no había piscina, Personal viejo la habitación
Con un poco cuidando esos detalles sería mejor

2026-07-25 • via Nuitee
R
Rijo • solo_traveller • do
4
2026-07-22 • via Nuitee
R
rodas • extended_group • gt
5
2026-07-21 • via Nuitee
A
Alejandro • solo_traveller • uy
5
Pros:

El aire acondicionado. Y el personal muy bien

Cons:

El agua para bañarse tenía poca presión.

2026-07-19 • via Nuitee
S
Sulay • solo_traveller • do
5
Ruido, desayuno muy simple.
Pros:

Cerca de la playa, comoda cama, baño limpio.

Cons:

No me gustó el desayuno que ofrecen gratis, solo pan con huevos. En la noche se escuchaba ruidos del afuera o el parqueo, por lo que no dormí bien.

2026-07-18 • via Nuitee
O
Onilda • solo_traveller • br
8
Pros:

Tudo

2026-07-13 • via Nuitee
S
sanjurjo • family_with_children • us
1
2026-07-13 • via Nuitee
H
Hugot • solo_traveller • do
1
Cons:

Pas d'eau courante sur toute la durée du séjour et aucun geste derrière.
Patron agressif.

2026-07-12 • via Nuitee
N
NOEMI • couple • us
7
2026-07-11 • via Nuitee
A
Angelica • couple • do
5
Cómodo pero el agua es el problema
Cons:

Avería de agua

2026-07-11 • via Nuitee
C
CAROLINA • couple • co
9
Pros:

La atención y la limpieza

Cons:

El lugar, mucha bulla por el sitio de ubicación

2026-07-10 • via Nuitee
Y
Yañez Cisneros • solo_traveller • mx
9
2026-07-09 • via Nuitee
E
Evelyn • family_with_children • pe
1
2026-07-09 • via Nuitee
Z
zourak • solo_traveller • ch
5
2026-07-09 • via Nuitee