Hotel Maracas Punta Cana

Hotels
5.5 (1500 reviews)
Av ESPAÑA ESQUINA FRANCIA BAVARO PUNTA CANA/ LA ALTAGRACIA , Punta Cana , do

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Price
Location
Cons:
Cleanliness
Staff attitude
Condition of rooms

Categories

Cleanliness
3.58
Multiple reviews mentioned issues with dirtiness, bugs, and poor maintenance.
Service
7.05
Mixed reviews on service; initial check-in was problematic but some staff were later described as nice.
Location
7.59
Located in an active and lively area, but neighborhood safety concerns were noted.
Room Quality
4.54
Negative comments on room condition, noted broken amenities and cleanliness issues.
Amenities
5.57
Basic amenities available; the presence of a pool was mentioned positively.
Value for Money
6.53
Considered cheap but not worth it based on the quality and upkeep of the hotel.
Food and Beverage
4.58
Limited breakfast offering, with comments about inadequate service in dining.
Overall Experience
4.55
Overall experience affected by cleanliness and service issues; not recommended for return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:43

Property Description

Luxurious Accommodation with Top-notch Amenities
Hotel Maracas Punta Cana, nestled in the heart of Punta Cana, offers a luxurious stay just 2.9 km from the stunning Bavaro Beach. Guests can enjoy a serene garden, complimentary private parking, and a cozy terrace. Indulge in delectable meals at the on-site restaurant and take advantage of the convenient room service.

Unwind and Relax with Premium Facilities
This allergy-free hotel boasts free WiFi throughout the property, a rejuvenating hot tub, and lively karaoke nights for entertainment. Whether it's a leisurely dip in the hot tub or a fun karaoke session, guests are sure to unwind and create lasting memories.

Convenience and Assistance at Your Fingertips
With a business centre, vending machines offering snacks and drinks, and multilingual staff available 24/7, Hotel Maracas Punta Cana ensures a hassle-free stay. Experience exceptional hospitality with staff fluent in English, Spanish, French, and Italian, always ready to cater to your needs.

Book your stay at Hotel Maracas Punta Cana for a memorable and relaxing getaway in Punta Cana.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PUJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.5
Based on 1500 reviews
Cleanliness: 3.58
Service: 7.05
Location: 7.59
Room Quality: 4.54
Amenities: 5.57
Value for Money: 6.53
Food and Beverage: 4.58
Overall Experience: 4.55
W
Walter • solo_traveller • ar
4
2026-04-11 • via Nuitee
D
daniel • family_with_children • ar
5
Pros:

La sercania de lo referente a comer

Cons:

Deficiente en la TV.no funcionó y el y descarga del inodoro no funcionó correctamente

2026-04-11 • via Nuitee
K
Kassandra • extended_group • do
8
2026-04-07 • via Nuitee
A
Aneta • family_with_children • cz
3
The worst accomodation ever
Pros:

Breakfast by the pool was small but it was still the best part of the whole stay. The only good thing was that there was nearly bank where you can exchange the money at good rate.

Cons:

We had the night paid in advance but the receptionist said that hotel is full and told us to go find another accommodation elsewhere, but we were really tired from long flight. After about an hour-long discussion they finally gave us a room.. which couldn’t be locked, door was broken, the toilet was clogged so we had to use the nearby restaurant (from 10 pm to 8 am was closed), water splashed everywhere instead of coming from the tap, the same in the shower, and there was such noise from the neighboring disco all night that we were just praying for the night to end so we could move somewhere else. We are lowcost travelers and we can handle a lot but it was truly the worst accommodation and behavior of personal ever. And that true it is far from beach, not 200 m, maps shows about 2 kilometres but we arent there because we couldnt lock the room 🙈.

2026-04-07 • via Nuitee
A
Alexander • couple • co
6
2026-04-07 • via Nuitee
J
Jose • solo_traveller • es
1
Mejor quédense en otro sitio
Pros:

Es un lugar horrible, por favor no se queden aquí.

Cons:

Lo peor fue la actitud del personal de recepción. Hay un muchacho que no me quiso decir su nombre que trata mal a la gente. No dejan pagar ni en euros ni en dólares, te obligan a pagar en pesos dominicanos a una tasa de cambio exagerada,.por lo que la habitación te sale mucho más cara que el precio que ofrece Booking.

2026-04-06 • via Nuitee
L
Lourdes • couple • ar
1
Para este hotel es preferible que te quedes en tu casa
Pros:

Es un motel feo

Cons:

La recepcionista muy mala onda, pero el dueño del hotel fue aún peor, no lo recomiendo para nada, es ir para pasarla mal

2026-04-05 • via Nuitee
H
Hilda • family_with_children • do
2
Pros:

Nada

Cons:

No me gustó nada parece un hotel de carretera

2026-04-05 • via Nuitee
S
Sofia • solo_traveller • it
2
2026-04-05 • via Nuitee
B
Betania • family_with_children • do
3
2026-04-04 • via Nuitee
G
Gabriela • family_with_children • mx
1
Hotel para adultos de la vida galante
Pros:

Nada

Cons:

Que es un lugar no apto para familias con niños, está aún lado y que es un hotel para las personas que venden la caricia, fue tal el susto que no me quede ahí decidí buscar otro hotel

2026-04-04 • via Nuitee
M
Manzueta • couple • do
1
Pesimaaaaaaaa no agenden!
Pros:

Nada

Cons:

No hay agua caliente, no hay internet ni atención servicial

2026-04-04 • via Nuitee
G
Guillermo • family_with_children • ar
1
Booking complice
Pros:

Nada

Cons:

Nada

2026-04-03 • via Nuitee
P
Priscila • couple • do
7
2026-04-03 • via Nuitee
K
kirk • family_with_children • jm
1
Pros:

They gave away my room after I had a booking with them

Cons:

They gave away my room

2026-04-02 • via Nuitee
G
Gomes • couple • br
4
Jamais voltaria
Pros:

Nada

Cons:

Funcionário grosseiro no atendimento! Local perigoso

2026-04-02 • via Nuitee
P
Padilla • solo_traveller • do
1
MUY MAL RATO
Pros:

Necesito que me devuelvan el dinero. Porque al parecer se cargo a la tarjeta y cuando llegue me dijeron que no habia habitaciones y reserve. Es un abuso!!

Cons:

Necesito que me devuelvan el dinero. Porque al parecer se cargo a la tarjeta y cuando llegue me dijeron que no habia habitaciones y reserve. Es un abuso!!

2026-04-01 • via Nuitee
A
Andrea • solo_traveller • co
8
Pros:

La ubicación

2026-04-01 • via Nuitee
J
Joan • family_with_children • pe
5
2026-04-01 • via Nuitee
J
Jesús stiven • solo_traveller • co
7
Buena calidad precio
Pros:

Muy buen precio

Cons:

Estaba situado al lado de dos discotecas

2026-03-31 • via Nuitee