Silk Way Hotel

Hotels
8.7 (650 reviews)
3rd Mikrorayon , Aktau , KZ
+7 702 966 9070

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Cons:
Cleanliness issues
Poor food quality
Some rude staff incidents

Categories

Cleanliness
8.18
Several reviews mentioned issues with cleanliness and room hygiene.
Service
9.99
Numerous positive mentions of the staff's responsiveness and helpfulness.
Location
9.19
Generally positive sentiment about the location being good.
Room Quality
8.64
Rooms described as comfortable, though some cleanliness issues noted.
Amenities
8.67
Amenities were adequate but some guests felt lacking in essentials.
Value for Money
9.13
Perceived as good value but affected by service quality.
Food and Beverage
7.18
Negative feedback about breakfast options and quality.
Overall Experience
8.65
Overall feel was positive due to staff, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:03

Property Description

Luxurious Accommodation
Silk Way Hotel offers air-conditioned rooms with a minibar, flat-screen TV, and free wired internet access. Enjoy the comfort of well-equipped rooms with complimentary toiletries and a hairdryer in private bathrooms.

Wellness and Dining
Indulge in a traditional sauna or work up a sweat in the well-equipped gym. Start your day with a rich breakfast buffet and savor fresh pastries, fruits, and hot drinks. In the evenings, explore a variety of international dishes at Silk Way's restaurant.

Convenient Location
Located just a short walk from Abay Cultural Palace and Aqtau’s Botanic Gardens, our hotel is also near the Caspian Sea Coast and Zhastar Sports Stadium. Don't miss the chance to enjoy a weekend fishing trip on a boat. Aqtau Airport is a convenient 30-minute drive away.
Book your stay at Silk Way Hotel for an unforgettable experience!

Important information:

The use of the swimming pool is free of charge from 07.00 till 15.00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 650 reviews
Cleanliness: 8.18
Service: 9.99
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 7.18
Overall Experience: 8.65
K
Kamran • solo_traveller • az
10
Pros:

Good

Cons:

everthing is good.

2026-10-13 • via Nuitee
S
Stanislav • couple • ar
10
2026-10-12 • via Nuitee
S
SERGEY • couple • kz
7
2026-10-08 • via Nuitee
M
Mehmet • solo_traveller • tr
10
2026-10-07 • via Nuitee
A
Akemi • extended_group • us
9
Pros:

The location was fine, a little hard to find with the maze of parking lots surrounding it. It was clean and quiet. The shower worked well. They provided filtered water. The breakfast was good, there was a good variety of food. There were plugs by each bed, and a hairdryer in the bathroom.

Cons:

The beds were a little hard.

2026-10-07 • via Nuitee
Y
YASHA • solo_traveller • tr
9
2026-10-07 • via Nuitee
Тимур • solo_traveller • ru
10
Pros:

Останавливаюсь не первый раз в данном отеле. Вежливый, гостеприимный персонал. Все отлично.

2026-09-15 • via Nuitee
Нуржан • solo_traveller • kz
10
2026-09-13 • via Nuitee
R
roberto • solo_traveller • it
10
Pros:

Tutto.
Colazione a buffet con orario perfetto. Dalle 6.00 alle 12.00.

Cons:

Il bagno un po' strano.

2026-09-12 • via Nuitee
E
Ernesto • solo_traveller • it
6
Pros:

Hotel utile.wolo.per sosta temporanea.
Personale svogliato, struttura vecchia
Nemmeno così economico alla fine

2026-09-11 • via Nuitee
E
Emmanuel • couple • fr
10
Un grand merci
Pros:

Tout était top ! Petit déjeuner superbe, gentillesse des personnes à l’accueil, rapport qualité prix, emplacement…
Ils ont bien voulu ouvrir le petit déjeuner une heure plus tôt (6h30) pour nous.

2026-09-10 • via Nuitee
P
pgt • solo_traveller • cn
10
Pros:

这是一家名头很响的酒店，除了硬件设施有点旧之外，其他一切都很好！尤其是几位前台女士，待客十分热情友善，值得大大地点赞！

2026-09-10 • via Nuitee
D
da Silva • solo_traveller • kz
10
Pros:

Номер большой, чистый и уютный. Коврик везде приятный. Завтрак все есть, есть бассейн доступный до вечера. Расположение хорошее в целом. За свою цену вполне достойный отель

Cons:

Все норма

2026-09-06 • via Nuitee
I
Ismayilov.Qazaxli • solo_traveller • az
7
Pros:

Temizliyi xowuma geldi.personel de iwlerini gozel gorurler. Mekani da tapmaq rahatdi.

2026-09-06 • via Nuitee
M
Massimo • solo_traveller • it
8
2026-09-05 • via Nuitee
N
Nurislamgali • couple • kz
10
Pros:

Очень приветливый и отзывчивый персонал что очень важно , в номере очень чисто и комфортно

2026-09-05 • via Nuitee
P
Paul • solo_traveller • us
2
So bad, I checked out in a few hours and moved to a different hotel
Pros:

Check in at 4am

Cons:

Bed so hard it hurt my back. Air conditioner ineffective. 29 degrees C in room early afternoon with AC set to 22 and 28 outside.

2026-09-04 • via Nuitee
A
Aıda • couple • kz
7
2026-09-03 • via Nuitee
M
Marco • solo_traveller • it
7
2026-08-30 • via Nuitee
N
NICOLAIE • family_with_children • ro
8
Pros:

The staff was very friendly; even though they didn't speak English, they made a real effort to be helpful. The breakfast was tasty but had a very limited selection; the location depends on your needs, but it worked well for me!

2026-08-30 • via Nuitee