Hotel Royal

Great staff and comfortable rooms. Very good location too.

Hotel is out dated , our room had a danky smell , towels were so thin like rags . However the amount of space , comfort and the service made up for it . The hotel’s staffs are their ultimate assets ,the senior male staff was extremely amazing , thank you Spenser for your great hospitality also not forgetting your team too . Overall the value for money was impressive and will recommend to my friends .

very nice room and the staff is very friendly specially sir harry😊

Thanks many for Yati and be able to check in early for hospital appointment.

Spencer having a very good service and friendly

Good stay clean and nice! Staff are friendly. I like Spencer

Some Staffs are responsive, requested for connecting room and they take the effort to arrange,but it was all occupied, instead they gave me a room opposite with my parents room which I appreciate very much. I was truly touched by the great service given by Spencer and Hadi. Just chat with them, they let you know a lot of things in Singapore of what to do. Open up and you be well taken care of. Overall, a very comfortable stay and highly recommended.

excellent service, sir hadi and sir harry were helpful and friendly

This location is amazing for travel, and it's easily accessible! Spencer is a wonderful person who brought us so much joy and happiness. Julie, another incredible coworker, supports everyone tirelessly. I'm thrilled to be back in Singapore, a place I truly love!

Easy to access all the food and beverage including the MRT and bus station.

I would like to extend my special thanks to staff Spencer and julie for helping me and my family during thr stay especially one the first day we came.
Thank you so much spencer n julie for your hospilatility.

Regards,
Priscilla Augustine & family

the sweetest Hotel Royal . fourth time here and they still remember us ( THE TAIWAN AUNTIES) . Spencer Chua is always so smiley always , so happy always to see him every time we hear . this trip we get him a gift from Taiwan . thank you spencer .

Aiz Front Office Staff
Very polite
Very friendly
Very helpful

We booked family room, Room is spaces, water is strong, in room facilities is very complete and good. Location is convenient, less than 5 mins walk having shopping centre, lots good food
Parking is free. We are stay this hotel many times, and always our first choice when stay in Singapore
Six and Hanz from counter provides very good personal service. Love to stay here

Spencer service very good. When face problem can solve it easily and give us a good upgraded room

A 5-star reception experience.

I was impressed by the warm welcome and professionalism of all the staff. Every team member I encountered was highly professional, responsive, and genuinely helpful, making check-in a breeze and making my stay smooth and enjoyable.
The room is spacious, clean, and comfortable.
The service was
consistently excellent with special focus by this
Relationship Officer
Spenser (my third times in Hotel Royal and he still remember me and my wife names )whether it was front desk assistance,
housekeeping, or the restaurant team, everyone went above and beyond to ensure my comfort . Their responsiveness to requests was quick and efficient, showing great attention to details . A truly wonderful experience and sure will definitely return again .
Highly recommend for anyone visiting Singapore .

After more than two months staying here, I can confidently say this hotel genuinely delivers on its goal of creating a homey and comfortable environment rather than just a place to sleep.

One of the biggest strengths is the rooms. They are particularly spacious by Singapore standards, uncluttered, and very livable, which makes a real difference over an longer stay. I have been working from the room daily, and even after two months it has never felt claustrophobic or tiring to be in. The layout is practical and calming, and the lack of unnecessary clutter makes it easy to settle into a routine.

The staff are a major part of the welcoming, home-like atmosphere. Interactions are easy, relaxed, and natural rather than overly formal. It’s clear many of the team members have been here for a while and genuinely get along with each other, which creates a welcoming and steady tone throughout the hotel. While they are friendly and helpful with all guests, over a longer stay they go a step further by remembering you, checking in casually, and making you feel less like a transient guest and more like part of the extended family.

The front desk team in particular has been consistently friendly, responsive, and professional throughout my stay. Over time, that level of consistency really stands out. A special mention to Harry, Ling, Alex and Juliene, who have been especially helpful and welcoming, while still reflecting the same warm attitude shown by the entire team.

The hotel is clearly popular with tour groups, so there are occasional busy patches around group check-ins and check-outs. However, this is handled efficiently, and once you move beyond the lobby, the hotel never feels crowded or chaotic. Corridors remain quiet and the overall atmosphere stays calm, which is especially important during a long stay.

Although the building is older, it is immaculately clean and very well maintained, with nice touches of artwork and local antiques. The environment is consistently quiet, comfortable, and easy to live in day-to-day.

In terms of location, it has worked very well for my needs as a Singapore-based guest, with convenient access to transport, food options, and daily necessities. Even allowing for the busy Lunar New Year period, I only booked 1 - 2 weeks in advance and still found the value to be outstanding, especially considering the spacious rooms and consistent service over an extended stay.

This is not a flashy or “Instagram” hotel, but it excels where it matters most: space, cleanliness, consistency, and a genuinely welcoming, home-like feel. After more than two months here, it has become a very comfortable home base, and I will genuinely feel a bit sad when it is eventually time to leave.

Noordin head waiter and harry are oustanding employees. Enjoyed the stay. Bed is really comfortable and all water outlet has hot water.

Very good service. Accomodating staff.

good and very kind all
the breakfirst is very delicious
Staff also very kind very helpful
We all like here next time will visit again