Hotel Victoria Oaxaca

Hotels
8.6 (553 reviews)
Carretera Internacional KM. 545 , Oaxaca City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Comfortable beds
Cons:
Noise from the road
Room maintenance issues
High food prices

Categories

Cleanliness
8.43
General cleanliness was noted as good in some reviews, but there were also complaints about specific rooms having bad smells.
Service
8.9
Most reviews praised the staff for being friendly and helpful, though there were some complaints about bar service.
Location
9.24
Guests appreciated the hotel's beautiful location above the city, contributing positively to the overall experience.
Room Quality
7.99
The room quality received mixed feedback, with complaints about old air conditioners and noise from the road.
Amenities
8.72
Amenities provided were satisfactory and generally met expectations, though some guests desired better maintenance.
Value for Money
8.58
Some guests felt the prices for food and drinks were high relative to quality, affecting value for money.
Food and Beverage
8.13
Food quality was viewed as expensive and not worth the price, leading to a lower score.
Overall Experience
8.8
Despite some drawbacks, many found their stay enjoyable and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Tropical Gardens and Panoramic Views
Surrounded by 70,000 square meters of tropical gardens, Hotel Victoria offers breathtaking panoramic views of Oaxaca Valley and Cerro el Fortín, creating a serene and picturesque setting for your stay.

Modern Rooms and Amenities
The 147 air-conditioned rooms at Hotel Victoria Oaxaca boast contemporary Mexican-style decor and are equipped with all modern facilities including flat-screen TVs, WiFi access, and safety deposit boxes. For a touch of luxury, villas and suites with private entrances and garden or city views are also available.

Relaxation and Recreation
Unwind by the outdoor pool, challenge a friend to a game of tennis, or indulge in a relaxing massage at Hotel Victoria. With an on-site restaurant serving delicious national and international cuisine, your every need is catered to for a memorable stay.

Book your stay at Hotel Victoria now and experience the perfect blend of comfort and luxury amidst the beauty of Oaxaca Valley.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 553 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.24
Room Quality: 7.99
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
H
Heather • extended_group • us
7
Outside of the City with a View
Pros:

The hotel had a stunning view of the city below and was relatively quiet as it was located outside of the city. The pool was very fun, but quite cold! Even on a hot day, we could only stay in a short time. Yes, the hotel is old/older, but it has its charms. The staff are extremely friendly and helpful and the room was large. Bathtub was nice and big.

Cons:

The beds are very uncomfortable and you do need to arrange to get a taxi to go into town each time. Sometimes the wait for a cab can be a bit long, so if you're in a rush it could be inconvenient. Could use more toiletries in the shower/bath

2026-03-28 • via Nuitee
S
Sandoval López • family_with_children • mx
7
2026-03-26 • via Nuitee
J
Julio • couple • mx
10
2026-03-26 • via Nuitee
B
Brigitte • family_with_children • at
8
Erholtage nach Stadtbesichtigung
Pros:

Hotel zum Erholen mit grossem Pool und Garten,Terassenausblick über die Stadt,ruhige Tage am Rande des Stadtzentrums ,älteres Hotel,super gepflegt mit viel Personal,täglich Wasser und Kaffee im Zimmer,leicht mit Taxis erreichbar

Cons:

Gelände in Hanglage,viele Treppen,muss man wissen

2026-03-26 • via Nuitee
S
Solano • family_with_children • mx
10
Pros:

Todo! Excelente atención y comida exquisita.

2026-03-23 • via Nuitee
R
Raul • family_with_children • mx
10
2026-03-21 • via Nuitee
K
Karla Elizabeth • family_with_children • mx
10
Gracias por todo
Pros:

Ubicación y comodidades

Cons:

Las calles de tránsito vesicular tienen muchos baches y es difícil transitar tanto a pie como en carro. Se sugiere mantenimiento de dichas áreas

2026-03-20 • via Nuitee
S
Shaira • family_with_children • mx
9
2026-03-14 • via Nuitee
G
Gavriela • couple • us
6
The staff were friendly but the fact that they had NO ELEVATOR was a down for us especially with our luggage’s and a bab
Pros:

The hot water and free transportation to the centro

Cons:

No elevator
Very small seems like a motel vs a hotel

2026-03-14 • via Nuitee
Y
YURIY • solo_traveller • ua
10
Pros:

Все было отлично

2026-03-14 • via Nuitee
4
418ChristinaB • Friends getaway • New York City, New York
10
Lovely & comfortable hotel to stay in
Pros:

Very much enjoyed my stay here as part of a birdwatching group. The staff were lovely and accommodating. The view from the hill is amazing and the shuttle into Oaxaca centro is convenient (though taxis into town are only $6 US). Grounds and pool also very nice. Not luxury level, but comfortable and everything worked just fine. Windows are quite soundproof against high traffic noise during rush hour. The room was also kept very clean.

2026-03-12 • via Tripadvisor
C
CARLOS • family_with_children • mx
9
good value with a great view and quiet
Pros:

the location with a great view. the rooms are spacious and the beds comfortable.

Cons:

the furniture and decoration is quite old. it need a good renovation specially in the bathroom. however everything works

2026-03-12 • via Nuitee
C
CARLOS • family_with_children • mx
8
good value with a great view and quiet
Pros:

the view and quiet ambience

Cons:

a bit old

2026-03-12 • via Nuitee
C
Carlos • family_with_children • es
9
Pros:

La ubicación y su terraza con vistas a la ciudad

Cons:

La primera habitación asignada tenía mucho ruido de las instalaciones exteriores
Nos cambiaron de habitación al día siguiente

2026-03-10 • via Nuitee
L
Lucía Rosas • family_with_children • mx
8
2026-03-10 • via Nuitee
M
Margaret • couple • us
8
Interesting hotel with nice rooms and facilities outside of town.
Pros:

The view from the hotel is really nice and the beds and room were very comfortable. Although the hotel is a bit dated the beds felt new.

Cons:

It's far from town which is a plus and a minus. It was kind of a pain to go get dinner, but you get used to the walk. The traffic noise was also loud, but we got used to it. You can't sleep with the windows open because of the sound of semis.

2026-03-03 • via Nuitee
H
Héctor • extended_group • jp
9
2026-02-24 • via Nuitee
O
OmanRob • Solo travel • Canmore, Kananaskis Country, Alberta
4
Poor hotel with a good view
Pros:

I stayed here for 8 nights in the end - wanted a change of scenery from the grimness so headed to the coast.

I booked this place really for the pool - heater has been broken for months / maybe years and that really describes the place - worn down and kinda grim.

I also thought on the map that it was just outside the Centro by crossing a river …. Wrong that river is a busy highway making driving into Centro a pain and lots of road noise from below.

The room was tired with threadbare carpet and no power outlets by the bed - had to run an extension from behind the second bed ….. both queen-size in a king size room ?

No fridge in the room and couldn’t be provided, same for a kettle.

Decor was old and stained with questionable electrics but with a very good shower in the bathroom, really the only redeeming feature.

It strikes me as a bus tour kind of hotel that has given up trying to remain current or relevant - do yourself a favour and stay elsewhere, Centro is stunning with lots of great choices.

I left early and forfeited two nights but was glad I did

Rob

2026-02-23 • via Tripadvisor
R
romero • couple • us
9
Excelente
Pros:

Si

2026-02-23 • via Nuitee
S
Silvia • family_with_children • mx
10
Pros:

Las instalaciones

Cons:

El lugar donde se encuentra.
Me gustaría siguiera funcionando el caminito pero desde las 9 am hasta las 7pm. Gracias!

2026-02-22 • via Nuitee