Hotel Victoria Oaxaca

Hotels
8.6 (527 reviews)
Carretera Internacional KM. 545 , Oaxaca City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Comfortable beds
Cons:
Noise from the road
Room maintenance issues
High food prices

Categories

Cleanliness
8.43
General cleanliness was noted as good in some reviews, but there were also complaints about specific rooms having bad smells.
Service
8.9
Most reviews praised the staff for being friendly and helpful, though there were some complaints about bar service.
Location
9.24
Guests appreciated the hotel's beautiful location above the city, contributing positively to the overall experience.
Room Quality
7.99
The room quality received mixed feedback, with complaints about old air conditioners and noise from the road.
Amenities
8.72
Amenities provided were satisfactory and generally met expectations, though some guests desired better maintenance.
Value for Money
8.58
Some guests felt the prices for food and drinks were high relative to quality, affecting value for money.
Food and Beverage
8.13
Food quality was viewed as expensive and not worth the price, leading to a lower score.
Overall Experience
8.8
Despite some drawbacks, many found their stay enjoyable and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Tropical Gardens and Panoramic Views
Surrounded by 70,000 square meters of tropical gardens, Hotel Victoria offers breathtaking panoramic views of Oaxaca Valley and Cerro el Fortín, creating a serene and picturesque setting for your stay.

Modern Rooms and Amenities
The 147 air-conditioned rooms at Hotel Victoria Oaxaca boast contemporary Mexican-style decor and are equipped with all modern facilities including flat-screen TVs, WiFi access, and safety deposit boxes. For a touch of luxury, villas and suites with private entrances and garden or city views are also available.

Relaxation and Recreation
Unwind by the outdoor pool, challenge a friend to a game of tennis, or indulge in a relaxing massage at Hotel Victoria. With an on-site restaurant serving delicious national and international cuisine, your every need is catered to for a memorable stay.

Book your stay at Hotel Victoria now and experience the perfect blend of comfort and luxury amidst the beauty of Oaxaca Valley.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 527 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.24
Room Quality: 7.99
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
G
gerardo • couple • mx
7
Ok
Pros:

Price and location

Cons:

Noisy neighbors and room

2026-02-11 • via Nuitee
E
Enrique • couple • mx
7
2026-02-10 • via Nuitee
G
Gaetan • family_with_children • ca
7
2026-02-09 • via Nuitee
G
Giovanna • solo_traveller • it
6
2026-01-28 • via Nuitee
A
Alonso Palacios • family_with_children • mx
9
2026-01-23 • via Nuitee
V
VICTOR MANUEL • family_with_children • mx
10
maravilloso
2026-01-22 • via Nuitee
J
Jaana • extended_group • gb
8
Great pool, large rooms, clean.
Cons:

Breakfast service was slow - I didn't have time to eat the food i ordered.

2026-01-21 • via Nuitee
S
Sara Leticia • couple • mx
9
2026-01-19 • via Nuitee
J
JOSE GASPAR RODOLFO • couple • mx
8
2026-01-19 • via Nuitee
E
ERIKA • couple • mx
10
Agradable
Pros:

La vista a la ciudad y la atención del personal

Cons:

Que tuvieron inconvenientes con el internet y estuvimos casi un día sin él, por lo que tuvimos que salir de las instalaciones a conseguir este servicio para continuar trabajando

2026-01-19 • via Nuitee
N
Noemí • family_with_children • mx
9
Descanso placentero.
Pros:

La habitación es amplia y confortable.
Los alimentos muy ricos.

2026-01-19 • via Nuitee
M
Marcela • family_with_children • mx
8
Excelente bienvenida, despedida agridulce
Pros:

El servicio de restaurante excelente calidad de alimentos y servicio del personal cálido y amable en todo momento, el hotel con muy buen servicio para transporte que te lleva al centro histórico

Cons:

El agua de la alberca es muy fría, aunque el check out es a las 12 horas la llave del cuarto deja de funcionar media hora antes lo cuál es sumamente incómodo tener que ir al lobby y que no se te reactive la llave sino que fuimos escoltados por un colaborador

2026-01-19 • via Nuitee
N
Noemi Yazmin • family_with_children • mx
9
Pros:

La hospitalidad del personal y el confort.

Cons:

La tina no tenía mantenimiento

2026-01-19 • via Nuitee
B
Boris • family_with_children • de
8
Gut. Würden wir wieder machen.
Pros:

Gute Lage, tolle Bar, kostenloser Tennisplatz, schöner Pool

Cons:

Das Restaurant und der unfassbar teure Wäscheservice

2026-01-19 • via Nuitee
S
Sanderson • family_with_children • gb
8
Pros:

Very professional staff. Great room. Excellent housekeeping. Good restaurant with excellent waiters.

2026-01-18 • via Nuitee
E
EVELIA • couple • mx
5
Pros:

la ubicación

Cons:

ya le falta remodelación, y la cama me hundia en ella no descanse bien, el costo que me mando booking no fue el mismo que el que me cobro el hotel.

2026-01-15 • via Nuitee
A
Anthony • couple • fr
7
2026-01-15 • via Nuitee
P
Patricia • family_with_children • mx
9
Excelente ubicación, la piscina muy limpia, las habitaciones muy cómodas
Pros:

LA PISCINA

Cons:

TODO BIEN

2026-01-15 • via Nuitee
A
Arcelia • family_with_children • mx
10
2026-01-13 • via Nuitee
P
Patricia • family_with_children • mx
9
Pros:

Las áreas verdes

Cons:

Todo bien

2026-01-12 • via Nuitee