Hotel Victoria Oaxaca

Hotels
8.6 (571 reviews)
Carretera Internacional KM. 545 , Oaxaca City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Comfortable beds
Cons:
Noise from the road
Room maintenance issues
High food prices

Categories

Cleanliness
8.43
General cleanliness was noted as good in some reviews, but there were also complaints about specific rooms having bad smells.
Service
8.9
Most reviews praised the staff for being friendly and helpful, though there were some complaints about bar service.
Location
9.24
Guests appreciated the hotel's beautiful location above the city, contributing positively to the overall experience.
Room Quality
7.99
The room quality received mixed feedback, with complaints about old air conditioners and noise from the road.
Amenities
8.72
Amenities provided were satisfactory and generally met expectations, though some guests desired better maintenance.
Value for Money
8.58
Some guests felt the prices for food and drinks were high relative to quality, affecting value for money.
Food and Beverage
8.13
Food quality was viewed as expensive and not worth the price, leading to a lower score.
Overall Experience
8.8
Despite some drawbacks, many found their stay enjoyable and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Tropical Gardens and Panoramic Views
Surrounded by 70,000 square meters of tropical gardens, Hotel Victoria offers breathtaking panoramic views of Oaxaca Valley and Cerro el Fortín, creating a serene and picturesque setting for your stay.

Modern Rooms and Amenities
The 147 air-conditioned rooms at Hotel Victoria Oaxaca boast contemporary Mexican-style decor and are equipped with all modern facilities including flat-screen TVs, WiFi access, and safety deposit boxes. For a touch of luxury, villas and suites with private entrances and garden or city views are also available.

Relaxation and Recreation
Unwind by the outdoor pool, challenge a friend to a game of tennis, or indulge in a relaxing massage at Hotel Victoria. With an on-site restaurant serving delicious national and international cuisine, your every need is catered to for a memorable stay.

Book your stay at Hotel Victoria now and experience the perfect blend of comfort and luxury amidst the beauty of Oaxaca Valley.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 571 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.24
Room Quality: 7.99
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
F
Florencio • family_with_children • mx
9
Muy bueno
Pros:

La alberca, mde parece excelente con agua clientita!!!!

Cons:

Como que falta se den sus vueltas los meseros para ofrecer snacks

2026-04-24 • via Nuitee
A
Alejandro • family_with_children • mx
8
buen servicio
Pros:

la comida

Cons:

olor a orines del drenaje

2026-04-23 • via Nuitee
D
Diana • solo_traveller • mx
9
Pros:

Alberca habitacion

2026-04-22 • via Nuitee
H
Hector • solo_traveller • mx
9
Pros:

Ubicacion alberca

2026-04-22 • via Nuitee
J
Jose • solo_traveller • mx
9
Pros:

Habitacion alberca ubicacion

2026-04-22 • via Nuitee
C
Carmen • solo_traveller • mx
7
Pros:

El trato

Cons:

Que los bsños olian mucho a drenaje

2026-04-22 • via Nuitee
C
Cesar • solo_traveller • mx
10
Pros:

La distribución de los espacios

Cons:

La falta de mantenimiento en la alberca..

2026-04-20 • via Nuitee
K
Kendall • couple • us
10
2026-04-20 • via Nuitee
F
Francisco • solo_traveller • mx
8
2026-04-17 • via Nuitee
F
Francisco • couple • mx
9
2026-04-13 • via Nuitee
T
Timothy • solo_traveller • be
9
2026-04-12 • via Nuitee
A
Alvaro • family_with_children • mx
4
Hotel descuidado y con falta de mantenimiento
Pros:

El personal del restaurante y bar son muy amables y serviciales

Cons:

El hotel es viejo y le falta mantenimiento, la habitación se inundó al bañarnos y solo fueron a secar. El A/C hace muchísimo ruido y el personal de recepción se enoja cuando vas a pedirles ayuda

2026-04-08 • via Nuitee
E
Elliott • family_with_children • mx
10
Pros:

Limpieza y vista de la habitación

Cons:

Deberían tener mayor variedad de botanas y snacks en área de alberca

2026-04-05 • via Nuitee
O
oscar daniel • family_with_children • mx
7
2026-04-05 • via Nuitee
A
Alexander • family_with_children • at
9
Es war sehr schön
Pros:

Frühstück war sehr gut, viele frische Früchte

Cons:

Abendessen in Restaurant war nicht so gut

2026-04-03 • via Nuitee
B
Benjamín • family_with_children • mx
10
2026-04-03 • via Nuitee
M
Mario • family_with_children • mx
10
Pros:

El lugar

2026-04-02 • via Nuitee
B
Bianca • solo_traveller • mx
5
Won’t be recommending this hotel.
Pros:

Great view from the terrace

Cons:

Room was supposed to have a view. Was given one above the entrance, view of parking lot, at 4 am a bus arrived and had the engine running for 15 minutes.

2026-04-01 • via Nuitee
H
Heather • extended_group • us
7
Outside of the City with a View
Pros:

The hotel had a stunning view of the city below and was relatively quiet as it was located outside of the city. The pool was very fun, but quite cold! Even on a hot day, we could only stay in a short time. Yes, the hotel is old/older, but it has its charms. The staff are extremely friendly and helpful and the room was large. Bathtub was nice and big.

Cons:

The beds are very uncomfortable and you do need to arrange to get a taxi to go into town each time. Sometimes the wait for a cab can be a bit long, so if you're in a rush it could be inconvenient. Could use more toiletries in the shower/bath

2026-03-28 • via Nuitee
B
Brigitte • family_with_children • at
8
Erholtage nach Stadtbesichtigung
Pros:

Hotel zum Erholen mit grossem Pool und Garten,Terassenausblick über die Stadt,ruhige Tage am Rande des Stadtzentrums ,älteres Hotel,super gepflegt mit viel Personal,täglich Wasser und Kaffee im Zimmer,leicht mit Taxis erreichbar

Cons:

Gelände in Hanglage,viele Treppen,muss man wissen

2026-03-26 • via Nuitee