Bluewaters Hotel, Blackpool North Promenade

Hotels
6.7 (3832 reviews)
296 - 300 North Promenade , Blackpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Lack of amenities

Categories

Cleanliness
4.88
Multiple mentions of dirty rooms and bedding leading to dissatisfaction.
Service
8.35
Staff were noted to be friendly and accommodating, with a few exceptions.
Location
8.89
The location was praised for its proximity to attractions.
Room Quality
5.84
Rooms were described as basic and some were in poor condition.
Amenities
6.37
Amenities like the pool and bar were appreciated but were described as limited.
Value for Money
6.83
The pricing was deemed fair given the basic offerings and location.
Food and Beverage
5.38
Breakfast complaints regarding cold food and lack of variety hampered perceptions.
Overall Experience
7.05
A mixed bag of positive and negative experiences, average rated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Luxurious Accommodation with Stunning Sea Views

Enchanting Amenities for Every Guest

Experience the charm of Blackpool at the Bluewaters Hotel. Indulge in en-suite rooms with flat-screen TVs and sea views. Enjoy the convenience of on-site bars, a restaurant, and a games room. With Blackpool's iconic attractions just a stroll away, your stay promises to be unforgettable. Book now to secure your spot at this seaside gem.

Important information:

We would like add this to the fine print:
1. NCP parking onsite
2. Parking charges extra
3. Parking at first come first basis

Please note that Swimming pool is available at an additional charge of £6.00 per person per hour.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

6.7
Based on 3832 reviews
Cleanliness: 4.88
Service: 8.35
Location: 8.89
Room Quality: 5.84
Amenities: 6.37
Value for Money: 6.83
Food and Beverage: 5.38
Overall Experience: 7.05
G
Gary solo_traveller gb
3
Overall quite poor
Pros:

Accessible Parking was good, and the staff were very friendly and helpful.

Cons:

Our original room was very small, and aged which was not comfortable for the modern family. The bed situation was quite weird, I'm guessing the original base got broke and they replaced it with two single bed bases which were too big for the mattress so we had excess base (See images attached) ...

I'm not sure if the toilet had been properly cleaned or if the cleaners had tipped something in there after cleaning and forgot to flush but the water in there was brown and had toilet roll still in there... We overlooked these things as we were just using the room to sleep in after a night out however when we got back into the room later on we realised that there was no thumb lock on the inside of the door meaning we couldn't lock the door through the night making it a bit of a safety hazard (see image). I probably wouldn't have cared if it was just me, but we had our 6 year old daughter with us so decided to change rooms.

The staff were great about this and we're very professional and helpful, made sure the next room was acceptable before we moved.

The room we eventually stayed in was much nicer and had more room. But the faffing about late at night, not having a lock on our door just kind of ruined the experience for us.

As said above, the staff were fantastic but I feel they're probably fighting a bit of a battle given the state of the rooms etc.

2026-07-18 via Nuitee
C
Croxall solo_traveller gb
10
2026-07-18 via Nuitee
A
Alicja solo_traveller gb
8
Pros:

Obsługa

Cons:

Bardzo mały pokoik dla dwojga

2026-07-18 via Nuitee
R
Remaz family_with_children gb
5
2026-07-18 via Nuitee
C
Chloe solo_traveller gb
10
Pros:

The hotel was comfortable clean and felt relaxed

Cons:

The pool, the staff and hotel was lovely

2026-07-18 via Nuitee
H
Humphreys solo_traveller gb
7
2026-07-18 via Nuitee
S
Sarah family_with_children gb
7
2026-07-17 via Nuitee
S
Simon solo_traveller gb
1
2026-07-17 via Nuitee
D
Donna solo_traveller gb
7
2026-07-17 via Nuitee
V
Veronica solo_traveller gb
8
Pros:

The staff was all lovely really friendly, good location for Blackpool Close to everything for kids etc

Cons:

Rooms are a bit run down can do with a bit of decorating to freshen it up, and the heat in the rooms was unbearable, but got a fan from reception that help a bit, but cant really complain for the price it is what it is

2026-07-17 via Nuitee
K
Kris couple gb
10
2026-07-17 via Nuitee
R
Robert solo_traveller gb
6
Pros:

Easy walk to the Tower

Cons:

Could do with some refurbishment, especially electics, wall socket was almost falling off

2026-07-17 via Nuitee
N
Niran solo_traveller gb
1
2026-07-16 via Nuitee
M
MOSES family_with_children gb
8
Was okay
Pros:

Never had the breakfast

Cons:

The beds were okay and the rooms was tidy.
There was no constant checks if we needed daily cleanup throughout our 3 night stay and the WiFi was zero as I never got a single network throughout my 3 night stay.

2026-07-16 via Nuitee
Z
Zoey family_with_children gb
10
Pros:

Enjoyed

Cons:

Change the cleaner

2026-07-16 via Nuitee
A
Aiden solo_traveller gb
6
2026-07-16 via Nuitee
S
Shauna couple gb
2
Pros:

Having the swimming pool on sire and the staff were nice

Cons:

The place was really dirty and we were put in rooms that looked like hostels the heaters were so hot we didn't sleep and no option to turn it down

2026-07-15 via Nuitee
S
Steven. Bernard family_with_children gb
10
Accessible to all what I needed in the area lovely hotel cant wait to return
Pros:

Very friendly and helpful staff, nothing was too much trouble. Someone on reception 24 hours a day. Liked it so much we have booked again for October

Cons:

Their was nothing i didnt like about the hotel

2026-07-15 via Nuitee
J
Jake solo_traveller gb
4
2026-07-15 via Nuitee
J
Josephine solo_traveller gb
6
Good location very tired rooms
Pros:

Location was good, breakfast was also good. Staff were very friendly.

Cons:

The room was far too small to be a family room, wardrobe which was very difficult to open due to the doors not sliding properly was only about 10 inches from the bed making it difficult to get in and out. Bathroom very small with no shelf to put your toiletries etc. Room boiling hot due to the weather but only one small window could open a few inches. Fan may help but needs air-conditioning. Granddaughter was stuck in the very old lift as it was very old and difficult to close or open lift door/gate.

2026-07-15 via Nuitee