Toyoko Inn Shin-fuji-eki Minami-guchi

Hotels
Toyoko Inn
8 (3931 reviews)
Yanagishima 310-1 , Fuji , jp

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Laundry
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location with a view of Mount Fuji
Helpful and attentive staff
Cons:
Some complaints about cleanliness and odors
Breakfast could be improved in terms of variety and organization

Categories

Cleanliness
7.83
Clean rooms were reported, but some guests mentioned odors in the room.
Service
8.3
Staff were described as very helpful and attentive.
Location
8.84
Guests appreciated the proximity to the station and the view of Mount Fuji.
Room Quality
7.79
Rooms were generally good, though some issues with amenities were noted.
Amenities
7.82
Basic amenities met expectations but there were complaints about inadequate outlets.
Value for Money
8.28
Good value was noted for the price paid, with decent offerings.
Food and Beverage
7.33
Breakfast had variety issues and was reported to be chaotic on some occasions.
Overall Experience
7.8
Most guests had a pleasant stay overall, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:41

Property Description

Convenient Location
Located just 41 km from Shuzen-ji Temple and 24 km from Shimizu Station, Toyoko Inn Shin-fuji-eki Minami-guchi offers a central hub for exploring the area.

Comfortable Accommodations
Each room is equipped with a kettle, air conditioning, and a flat-screen TV. Some rooms even boast picturesque mountain views, providing a serene setting for relaxation.

Delicious Breakfast Options
Start your day right with a satisfying buffet breakfast available daily at the hotel. Enjoy a variety of options to fuel up for your adventures.

Experience comfort and convenience at Toyoko Inn Shin-fuji-eki Minami-guchi. Book your stay now for a memorable trip!

Important information:

Housekeeping service is only offered every 4 nights.

When booking 10 rooms or more, different policies and additional supplements may apply.

Room change is required every 7 night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 3931 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 7.8
E
Emi family_with_children jp
8
2026-06-27 via Nuitee
N
norio solo_traveller jp
8
2026-06-26 via Nuitee
Y
Yuuko solo_traveller jp
8
快適
Pros:

ベットが広く清潔、朝食も美味しかった。
新富士駅が近く買い物もできる。

Cons:

シャワーの温度調整が少し難しい。

2026-06-26 via Nuitee
N
norio solo_traveller jp
8
2026-06-26 via Nuitee
M
Malory solo_traveller fr
1
Cons:

L'hôtel est réellement inconfortable. Les matelas ont réellement besoin d'être changés car ils sont durs et les ressorts internes n'ont plus la même dureté. La majorité des équipements étaient corrects mais les lits qui sont le point principal d'une chambre étaient les pires que nous avons pu avoir.

2026-06-26 via Nuitee
K
KOJI solo_traveller jp
8
良かったです
Pros:

駅から近い

Cons:

特になし

2026-06-24 via Nuitee
田畑 solo_traveller jp
8
2026-06-24 via Nuitee
D
Dariusz couple pl
8
Super miejscówka na krótki pobyt i zobaczenie Fuji
Pros:

Bardzo fajny Hotel , duży pokój około 18 m2 , położony przy samej stacji kolejowej .Bardzo czysto i schludnie bardzo czytelne zameldowanie i wymeldowanie .Pomocny personel ,śniadania w formie bufetu szwedzkiego Polecam jak najbardziej

2026-06-23 via Nuitee
M
Mario Noli couple us
6
Location was best, but facilities were not for use until you are checked in. Poor standards of Customer service to my ta
Pros:

Location and accessibility to transportation.

Cons:

Check in at 3 pm, we arrived at 1:45 PM, we were asked to wait in the breakfast area with no access to washrooms. We have to walk back to the train station to use washroom facilities.

2026-06-23 via Nuitee
H
Hiroki family_with_children tw
10
Cons:

部屋が少し狭いと感じた。キャスターバッグを広げられる広さが欲しい。

2026-06-22 via Nuitee
Y
yan solo_traveller cn
9
2026-06-22 via Nuitee
U
Uehara solo_traveller jp
6
2026-06-21 via Nuitee
J
JUAN MATEO solo_traveller jp
5
Viaje de negocios de 1 día
Pros:

Checkin automático. Cercanía a la estación.

Cons:

Habitación con cenicero y Olor a cigarrillo. Desayuno.

2026-06-21 via Nuitee
K
Kenji solo_traveller jp
10
2026-06-20 via Nuitee
K
KAORI solo_traveller jp
3
かねてから期待していたところだったので 残念でした
Pros:

駅近!

Cons:

部屋の中が何となく臭う。タバコではないんだけど清潔感のない匂い。
安く済ませようというのはわかるが、今どき使い捨てでないスリッパには閉口。フロントに行ったら現金60円で購入ということで購入できずまた部屋に戻った。

2026-06-20 via Nuitee
M
Muhammad Farhan Faizi family_with_children my
9
2026-06-19 via Nuitee
G
Gabbay couple il
10
2026-06-18 via Nuitee
T
Thi family_with_children jp
9
2026-06-18 via Nuitee
C
Cristian couple ro
7
It's a hotel
Pros:

This hotel was meant to just be a transit hotel for us and we probably spent less than 12 hours in it as we've arrived late at night.

+ It's easy to access as long as you come via Shin Fuji station. It's literally a few steps away. The area in itself is not great as there's nothing to do, but you should already know that. There's a 24/7 kombini a few minutes away.
+ When we arrived there was no staff at the counter so we just checked in using the automatic machine, which was very fast.
+ The room is.. a room. You get what you pay for. It's cheap, so don't expect too much. It's very small and I don't think opening a suitcase is possible inside. The things that really matter were fine: the beds are comfortable and overall everything was clean, so no complaints there. If you're looking for a clean place to sleep on a budget, this is your place

Cons:

- Getting the shower temperature to be constant was impossible. I fiddled with the knob for minutes on end without any success. Once I'd get the perfect temperature, it would hold for 1 minute at most and then it would randomly turn to ice cold or lava hot. I don't know if it was just a problem of the system as a whole or the unit in my room had an issue, but taking a shower was certainly an experience.

- We had a pretty unpleasant situation with the front desk on the morning we were checking out.

Two days earlier, we had forwarded our luggage to the hotel, but it still hadn't arrived by checkout time. Thanks to our AirTags, we could see that it was nearby, so we tried to explain to the staff that it would likely arrive soon. Our plan was to check out, spend the day out, and come back later to collect the bags once they had been delivered.

The problem was that the staff member spoke no English at all. We tried using Google Translate, but that didn't help. She then brought out a translation device, but we still couldn't get the message across. I explained the situation several times, using simple language and keeping it as straightforward as possible, but she just didn't seem to understand and mostly looked at me blankly.

Eventually, she appeared to give up, went back to whatever she had been doing, and left me standing there without any resolution. Thankfully, at that exact moment, the delivery company arrived with our luggage, and we were able to sort everything out.

I'm not trying to be THAT kind of tourist. I understand that not everyone speaks English, and it's unreasonable to expect them to. At the same time, I would have expected a bit more effort to help find a solution instead of simply giving up. I don't know what we would've done if the luggage didn't arrive right then, because the staff seemed to be done with us

2026-06-18 via Nuitee
A
Azusa couple jp
10
2026-06-18 via Nuitee