Omni Austin Hotel Downtown

Hotels
•
Omni Hotels
9 (856 reviews)
700 San Jacinto Boulevard , Austin , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious rooms
Outstanding amenities
Cons:
High parking fees
Torn pillows

Categories

Cleanliness
8.58
Room was super clean, based on review sentiments.
Service
9.55
Staff were wonderful and provided exceptional service throughout the stay.
Location
9.09
Location was easy to get to, very convenient.
Room Quality
9.04
Rooms were spacious and offered beautiful views.
Amenities
9.07
Fantastic amenities including a lovely bottle of wine and food setup.
Value for Money
8.53
Overall great experience justifying the price.
Food and Beverage
9.08
Food quality was spot on, and breakfast was excellent.
Overall Experience
9.05
Overall experience was perfect and a must return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:02

Property Description

Luxurious Amenities

The Omni Austin Hotel Downtown offers a roof-top heated pool and fitness centre, providing guests with the perfect way to unwind and stay active during their stay.

Delightful Dining Options

Guests can indulge in delicious meals at the on-site Capital A restaurant, known for its communal tables and unique private dining room. For a quick pick-me-up, President’s House Coffee offers a variety of coffee, tea, pastries, and light bites.

Convenient Services

With a 24-hour front desk, laundry service, dry cleaning, and daily maid service, guests can enjoy a hassle-free stay. Meeting facilities and a gift shop are also available on site, catering to all their needs.

Book your stay at Omni Austin Hotel Downtown now for a memorable and enjoyable experience!

Important information:

Guests under 21 are allowed to check in only with a parent or an official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 63.87 per day.

Location

Guest Reviews

9
Based on 856 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
9
900ronniet • Business
10
Staff rocks!
Pros:

I wanted to take a moment to genuinely compliment the host staff. On my first day, the heat had been switched on instead of the AC, and Jevania did an amazing job helping to get everything sorted quickly. I also needed to extend my stay by an extra day, and the staff were incredibly helpful in making that process easy and stress-free.

Everyone was friendly and accommodating, and I would absolutely recommend staying here. While the pizza from the bar wasn’t my favorite, there are plenty of great restaurants nearby, which more than made up for it. 😊

2026-02-08 • via Tripadvisor
D
D4103YKleslieh • Business
10
Great value and experience
Pros:

The Omni Astin has been a staple in our group for meetings, they are very helpful and they will try to accommodate you as much as possible. They are a great place to have meetings and go out and have fun too.

2026-02-02 • via Tripadvisor
N
nathanrH4157NB • NONE
2
Not Clean
Pros:

We found dead cockroaches in our living room. The heat didn't work well at all. The staff was great, but the hotel is very dated and not what I expected based on other Omni's I've stayed at.

2026-02-01 • via Tripadvisor
V
V2073JUalfredos • Business
6
Mediocre
Pros:

I stayed at the premiere club level. The food in the lounge was bare bones at most. It was very limited in quantity, very limited selection, and hot food was warm to cold most of the time. One afternoon they forgot to put out the daily afternoon snacks, one morning the coffee machine didn't work because it needed cleaning.
I had issues with no hot water every morning and my room key stopped working several times during my stay.

2026-01-31 • via Tripadvisor
J
Joanne • family_with_children • us
8
Beautiful but pricey parking
Pros:

Hotel was beautiful. Room was large and decor was very nice. Hotel staff, front desk, bar, valet were friendly and willing to assist with places to eat, guidance with points of interest. Food at the bar was very good.

Cons:

$60 a night valet plus tax.
I know it's the city but it seemed excessive. I had a knee injury so we used the car a few times. Tipping both in and out got costly.
The hotel atrium is attached to an office building which is interesting. However, the doors on that side of the atrium are locked on weekends.

2026-01-30 • via Nuitee
L
Lynn • solo_traveller • us
9
2026-01-29 • via Nuitee
C
C327DRjb • NONE • Round Rock, Texas
10
I love this hotel!!!
Pros:

Amazing staff, clean rooms, and overall an excellent place to stay . The restaurant and bar are top notch. Great food and excellent bar tenders. The club house on the top floors serves delicious breakfast options and a happy hour that is out of this world

2026-01-28 • via Tripadvisor
P
Paz • solo_traveller • us
10
This was actually a good hotel , very quiet and comfortable!
Pros:

The balcony and hoe clean everything was .

Cons:

No complaints!

2026-01-26 • via Nuitee
S
Susan • solo_traveller • gb
10
2026-01-24 • via Nuitee
I
Irene • extended_group • us
10
2026-01-20 • via Nuitee
C
Chris • solo_traveller • us
9
2026-01-20 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

From the valet and front facing staff to the restaurant servers, everyone was so very nice.

2026-01-19 • via Nuitee
J
Jazmine • extended_group • us
9
2026-01-19 • via Nuitee
8
831laynem • Business
10
Great staff, clean comfortable rooms!
Pros:

This Omni was great. We have stayed at many Omni properties, and this one was just as good as the others! The room was very clean and comfortable. All the food was great and the bar drinks were even better. Great location for walking to other downtown attractions and venues. We will definitely be back for leisure, as this was a business trip.

2026-01-16 • via Tripadvisor
D
Debra • couple • us
9
Enjoyed our short stay. Clean facility and great staff! Room was clean. We had a view of the city, which made for a nice
Pros:

Location, large room. Bed was comfortable. Staff kind.

Cons:

I couldn’t get on the internet

2026-01-11 • via Nuitee
A
Albert • couple • us
10
2026-01-11 • via Nuitee
K
Karla • couple • us
10
2026-01-10 • via Nuitee
B
Bryan • family_with_children • au
10
2026-01-10 • via Nuitee
B
B9865EPmiguelm • Solo travel
10
My new go to hotel for downtown Austin
Pros:

One of my new favorite places to stay in Austin. I had my first stay here in December. The hotel was quiet during the holiday period, but I didn't mind. I'd definitely come back the next time I'm in Austin.

Every staff member I interacted with was friendly and professional, from check-in to breakfast to the bar. They made my stay even more enjoyable.

The room was fairly standard. Nothing to complain about and it was well maintained and clean. However, housekeeping never seemed to stop by, despite me taking down the "do not disturb" sign before 11am. I was only there for a few days, so I didn't mind going without housekeeping, but this was my only issue during my stay.

I booked with Amex Fine Hotel & Resorts, which included daily breakfast for two and a $100 property credit. Both were easy to use and automatically applied to my account at checkout.

Parking was a bit expensive but standard for downtown hotels, but I ended up using a public lot a block away which was much cheaper.

2026-01-09 • via Tripadvisor
M
Mobile25563129142 • Business • Round Rock, Texas
6
Beautiful, but if you're handicapped, this may not be the hotel for you.
Pros:

The hotel is beautiful and plentiful--the services for the handicapped are not. The bathroom is not equipped for people with mobility issues (in-shower chair not available-and a temporary, that was the incorrect height to make it effective, was brought in. I appreciate the customer service and can do attitude, but the ammenities were lacking. The hotel is beautiful and smells so pleasant, but trying to take a shower, leave the bathroom to enter the suite and go to the bathroom were a daily challenge.

2026-01-08 • via Tripadvisor