Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Cons:
Breakfast quality
Air-conditioning issues

Categories

Cleanliness
8.94
General cleanliness was mentioned as a positive aspect in several reviews.
Service
9.41
The staff was consistently described as welcoming and attentive.
Location
9.45
The location was praised as perfect for exploring the city.
Room Quality
8.4
Room quality was good but noted issues with air-conditioning in some reviews.
Amenities
8.43
Limited amenities feedback, but fitness equipment issues noted.
Value for Money
8.89
Service parking issues mentioned but overall value considered reasonable.
Food and Beverage
7.94
Breakfast quality was often found lacking and not up to expectations.
Overall Experience
8.91
Positive overall experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Historic Charm and Modern Comforts
Hotel Roma, residing in an 18th-century building with stunning views of Florence's Santa Maria Novella Church, offers a unique blend of historic charm and modern comforts.

Elegant Rooms with Scenic Views
Indulge in the classic design of Roma's rooms, adorned with elegant furnishings, wooden furniture, and marble bathrooms. Wake up to picturesque views of the square or the church from most rooms, adding a touch of serenity to your stay.

Delightful Dining and Relaxation
Start your day with a generous breakfast spread in the spacious hall, featuring a variety of delicious options. Unwind at the elegant bar with a refreshing aperitif or international cocktail before exploring the nearby exquisite dining options.

Experience the allure of Florence from Hotel Roma, conveniently located near key attractions like the Fortezza da Basso congress centre, Cathedral, and Uffizi Gallery. Book your stay now for an unforgettable Italian getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1704 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
K
Kai • couple • de
8
Zentral gelegenes Hotel zum fairen Preis
Pros:

Die Lage (wenn man denn mal mit dem Auto hingefunden hat :-)) ist wirklich sehr gut. Alles fussläufig gut erreichbar. Zimmer sind geräumig und gut eingerichtet, mit einem Verduklungsrollo ausgestattet - vielleicht etwas hellhörig, wer einen sehr leichten Schlaf hat, wird es merken.

Cons:

Das Frühstück bietet wenig Frisches (Tomaten waren das Einzige, was es täglich frisch gab) und den Espresso (oder auch andere Kaffeespez.) leider nur aus dem Nespressoautomaten (nicht schlecht aber eben Espresso, wie man ihn in Italien bekommen kann).
Wenn ich bei der Abfahrt nicht zufällig gefragt hätte, wie man rausfahren muss, wär ich sicher in eine der "Verbots-Zonen" eingefahren... also unbedingt vor der Abfahrt nochmal erfragen.

2026-03-28 • via Nuitee
B
Bella • family_with_children • it
9
Pros:

La posizione dell'hotel è meravigliosa, la nostra stanza aveva un meraviglioso affaccio su piazza Santa Maria Novella e un arredamento curato.

2026-03-27 • via Nuitee
Z
Zemfira • solo_traveller • az
10
Прекрасное расположение, просторные номера, разнообразный завтрак
Pros:

Понравилось всё

2026-03-27 • via Nuitee
M
Martinez • family_with_children • fr
10
2026-03-26 • via Nuitee
J
John • extended_group • us
8
2026-03-25 • via Nuitee
J
Javier • extended_group • es
9
Pros:

Situación, limpieza y comodidad

2026-03-25 • via Nuitee
S
SEVERINA REGIS • extended_group • br
10
Excelente, confortável, amei tudo !
Pros:

Gostei de tudo, dos funcionários, café da manhã , localização, enfim, perfeito !

Cons:

Gostei de tudo

2026-03-25 • via Nuitee
B
Bunnell • solo_traveller • us
8
2026-03-24 • via Nuitee
R
Roxana • solo_traveller • ro
10
2026-03-21 • via Nuitee
R
RUTH • extended_group • pe
10
Excelente
Pros:

Nos encantó, muy buen servicio, un desayuno muy variado y el personal super amable

Cons:

Nada

2026-03-21 • via Nuitee
J
Jiani • family_with_children • br
9
Excelente hotel para ficar em Florença - perto de tudo e numa localização maravilhosa.
Pros:

Excelente hotel em Florença. Para começar o hotel fica a 1 quadra da estação de trem. É só chegar e ir a pé. Equipe do café da manhã excelente, muito prestativa. Café de manhã maravilhoso. Quarto confortável. Internet boa. Localização maravilhosa. Faz tudo a pé do hotel até os pontos turísticos. Muito fácil de se locomover e de se achar por ali. E deram um mimo na saída. Itens de higiene completo, até escova de dente, esponja para sapato, lâmina de barbear tinha no quarto. Achei bem legal a equipe do balcão e do café.

Cons:

A descarga do banheiro era dura para "apertar", solicitei que alguém fosse dar uma olhada e um senhor rude foi no quarto e mostrou que tinha que apertar com força, mas fez um cara de que eu não sabia usar. Mas em todos os dias tínhamos que ficar apertando várias vezes e com força o botão. Para um hotel 4 estrelas achei bem ruim usarem ainda caixa de descarga de parede. Televisão antiga, sem possibilidade de assistir uma Netflix, mas quem para quem passear todo o dia não será problema.

2026-03-21 • via Nuitee
R
Raffaella • couple • ch
10
2026-03-20 • via Nuitee
M
Martinez • family_with_children • cl
10
Florencia en familia
Pros:

Ubicación , habitación amplias.
Es un departamento independiente del hotel (otro edificio a 5 metros) pero se entiendo por el tamaño de la habitación

Cons:

Nada

2026-03-19 • via Nuitee
D
Dilek • extended_group • tr
8
Fiat performans olarak iyi
Pros:

Tesisin konumu gayet güzeldi odaları da yeterli büyüklükteeydi. Çalışanlar gayet ilgili ve güler yüzlü

2026-03-18 • via Nuitee
I
Ian • couple • au
10
Pros:

Great location, great breakfast, staff were friendly and helpful.

2026-03-17 • via Nuitee
B
Bülent • family_with_children • tr
10
Pros:

Herşeyiyle isteklerimizi karşıladı

2026-03-17 • via Nuitee
B
Betzaida • family_with_children • it
8
Soddisfatta del Hotel Roma.
Pros:

Struttura centrale

2026-03-16 • via Nuitee
A
Alessandro • family_with_children • it
9
Pros:

Albergo bello, elegante, pulito.
posizione ottimale per chi raggiunge Firenze in treno o in aereo
colazione ottima, staff perfetto

Cons:

nulla da dirre

2026-03-16 • via Nuitee
R
Rosario • extended_group • es
9
Muy bien situado y habitaciones bien equipadas.
Pros:

Muy bien situado, todo muy cerca. El desayuno, variedad y con lo necesario. Café bueno. Camas cómodas.

Cons:

El bar no estaba abierto, supongo que por temporada baja.

2026-03-16 • via Nuitee
E
Emilia • extended_group • it
10
2026-03-15 • via Nuitee