Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Cons:
Breakfast quality
Air-conditioning issues

Categories

Cleanliness
8.94
General cleanliness was mentioned as a positive aspect in several reviews.
Service
9.41
The staff was consistently described as welcoming and attentive.
Location
9.45
The location was praised as perfect for exploring the city.
Room Quality
8.4
Room quality was good but noted issues with air-conditioning in some reviews.
Amenities
8.43
Limited amenities feedback, but fitness equipment issues noted.
Value for Money
8.89
Service parking issues mentioned but overall value considered reasonable.
Food and Beverage
7.94
Breakfast quality was often found lacking and not up to expectations.
Overall Experience
8.91
Positive overall experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Historic Charm and Modern Comforts
Hotel Roma, residing in an 18th-century building with stunning views of Florence's Santa Maria Novella Church, offers a unique blend of historic charm and modern comforts.

Elegant Rooms with Scenic Views
Indulge in the classic design of Roma's rooms, adorned with elegant furnishings, wooden furniture, and marble bathrooms. Wake up to picturesque views of the square or the church from most rooms, adding a touch of serenity to your stay.

Delightful Dining and Relaxation
Start your day with a generous breakfast spread in the spacious hall, featuring a variety of delicious options. Unwind at the elegant bar with a refreshing aperitif or international cocktail before exploring the nearby exquisite dining options.

Experience the allure of Florence from Hotel Roma, conveniently located near key attractions like the Fortezza da Basso congress centre, Cathedral, and Uffizi Gallery. Book your stay now for an unforgettable Italian getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1797 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
E
Ehsan couple ch
8
Excellent staff and hospitality, could not ask for more
Pros:

Staff was excellent

Cons:

Busy location

2026-06-20 via Nuitee
N
Nasser couple sa
10
2026-06-20 via Nuitee
K
Kenneth couple us
10
2026-06-20 via Nuitee
D
Diana solo_traveller au
9
Pros:

Helpful friendly staff. Great location.
Very comfortable.

Cons:

Nothing

2026-06-18 via Nuitee
D
Donggeun solo_traveller ae
10
Pros:

위치가 너무 좋았던것 같아요.
강추..

2026-06-16 via Nuitee
M
Michelle family_with_children us
10
Wonderful!
Pros:

Loved it! Perfect location! Close to train station! Friendly staff! Great breakfast! Highly recommend!

2026-06-16 via Nuitee
M
Mäusemann solo_traveller de
9
Pros:

Zentrale Lage, Fenster schalldicht. Zimmer sehr schön. Täglicher Service perfekt.

Cons:

Kaum Ablagefläche im Bad.

2026-06-15 via Nuitee
R
Robert couple it
9
Pros:

Location great. Facilities clean and comfortable

2026-06-15 via Nuitee
S
Sarah family_with_children us
10
Our 2nd stay at Hotel Roma, and it was again a perfect stay.
Pros:

The Staff at the Hotel Roma are very welcoming, professional, and friendly. Elenora is fantastic in the hospitality business.

2026-06-15 via Nuitee
S
Sharif family_with_children us
10
Perfect hotel for a Florence stopover.
Pros:

Very friendly staff. Hotel was clean and beautifully decorated. Was close to everything as 5-9mins walking distance to major attractions. The rooms were big, clean with far more amenities than expected.

2026-06-14 via Nuitee
M
Marco couple cr
10
2026-06-14 via Nuitee
S
Saviz couple ca
10
Pros:

Amazing location, staff and nice room!

2026-06-14 via Nuitee
G
GYEONG IL solo_traveller kr
10
Pros:

광장 앞이라 저녁연주가 잘 들립니다. 잘때엔 이중창으로 어둡고 조용하게 할 수도 있어요.
방문 시 받은 과일바구니와 와인이 인상적이었고 여행에 큰 도움이 됐습니다.
조식 오전에 방으로 신청이 가능해 시간관리에 좋았고.
방과 룸키가 예뻐요.

2026-06-14 via Nuitee
E
Eduard Emanuel solo_traveller ro
10
2026-06-13 via Nuitee
E
El khalifi solo_traveller ma
9
Pros:

Emplacement et equipe

2026-06-10 via Nuitee
J
Judith solo_traveller au
10
Location and service was outstanding
Pros:

Amazing service in a fantastic location

Cons:

Nothing

2026-06-10 via Nuitee
A
AMBROSE couple es
5
Overpriced and underserviced
Pros:

The location was excellent, but the room and hotel facilities fell short of our expectations according to the price we paid.
Breakfast was varied, but no alternative to powdered scramble eggs or difficult to peel boiled eggs was offered.

Cons:

Pillows were hard and no alternative was available. There was no coffee or tea making in the room, but this was supplied after a few days when I complained.
There was no bar, except a terrace service, which was rarely manned.

2026-06-10 via Nuitee
K
Kama solo_traveller pl
10
Pros:

Cudowna lokalizacja, bardzo wygodny duży pokój, śniadania b dobre.

2026-06-08 via Nuitee
J
Jacek couple pl
10
2026-06-08 via Nuitee
A
Agaoglu couple tr
10
2026-06-08 via Nuitee