Ramada by Wyndham Juneau

Hotels
•
Ramada
7.1 (320 reviews)
375 Whittier Street , Juneau , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
No air conditioning
Overpriced
Unhelpful service

Categories

Cleanliness
6.68
Some guests reported clean rooms but overall cleanliness was not consistently praised.
Service
8.15
Staff were described as friendly and helpful, though some were unhelpful.
Location
8.69
The hotel is well-located near attractions, which was positively noted.
Room Quality
6.14
Rooms were described as outdated and lacking necessary comfort features.
Amenities
6.67
Limited amenities reported, such as no air conditioning and poor room conditions.
Value for Money
6.63
Several comments on overpricing considering the quality of the hotel.
Food and Beverage
6.18
Breakfast was noted as nearly inedible and average coffee.
Overall Experience
7.65
The experience had highs and lows, with significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:56

Property Description

Waterfront Restaurant with Stunning Views
Experience the beauty of Juneau's waterfront and Gastineau Channel from our on-site restaurant at Ramada by Wyndham Juneau. Indulge in delicious Alaskan seafood and prime rib at T.K. Maguire’s Restaurant or enjoy the convenience of room service.

Comfortable Rooms with Essential Amenities
Our guest rooms are designed for your comfort and convenience, featuring free Wi-Fi, cable TV with HBO, microwaves, refrigerators, and coffee makers. Whether you're here for business or leisure, our rooms with desks and seating areas ensure a pleasant stay.

Convenient Facilities for Business and Leisure
Take advantage of our business center, meeting facilities, and ski storage during your stay. Whether you're visiting for work or play, Ramada by Wyndham Juneau offers everything you need for a memorable trip.

Book now to experience the best of Juneau at Ramada by Wyndham Juneau.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 320 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 6.14
Amenities: 6.67
Value for Money: 6.63
Food and Beverage: 6.18
Overall Experience: 7.65
D
Deirdre • solo_traveller • ie
5
Pros:

Location great. Friendly staff.

Cons:

Water not hot enough for shower . Spoke to reception and was told with high demand on water with many guests they could not do anything about it. Stayed 2 nights..second morning we had hot water for showers.
Room was cold...we were downstairs. Staff said they would get heater but did not return to us.

2026-07-04 • via Nuitee
D
Debra • extended_group • us
10
Staff were exceptional! They made sure my stay was memorable and happy! Great people!
Pros:

Perfect location central to walk everywhere we wanted to go!

Cons:

No pool or hot tub.

2026-06-30 • via Nuitee
L
LouAnn • solo_traveller • us
6
It was ok but not sure I would recommend it to anyone.
Pros:

The location was great. We were close enough to walk downtown, yet far enough away from the cruise tourists. The girls at the front desk were always pleasant and anything we needed, they were very helpful. Not sure if the Ramada has anything to do with the food, but that was excellent.

Cons:

We were placed downstairs which had an awful smell and the facilities need to be greatly updated!! The laundry room was nasty and very unclean.

2026-06-26 • via Nuitee
G
Gunnar • family_with_children • us
6
It was an okay place to stay.
Pros:

The beds were very comfortable and the staff was nice and friendly.

Cons:

The shower head was a low-pressure water-saver model. It was never hot at all, which made for a horrible showering experience. Also, the room was really hot with no way to cool it down.

2026-06-25 • via Nuitee
G
Giovanni • couple • it
7
2026-06-21 • via Nuitee
L
leona • solo_traveller • gb
8
2026-06-17 • via Nuitee
B
Bruce • couple • us
8
Okay but no elevator with huge luggage a drag
Pros:

Location

Cons:

No elevator tour basement room…”the first floor”

2026-06-13 • via Nuitee
V
Val • couple • us
4
I will avoid staying at this place on future trips to Juneau.
Pros:

The location in Downtown Juneau was great.

Cons:

My room was FILTHY. There was other people’s hair in the bathroom, debris on the windowsill, and its and bits all over the floor. Whoever dusted gave a pass over the middle of dresser and table tops, and left dust along the edges and corners. Bedside lamps were dusty. Thankfully the bed was
clean.

The shower was little more than a pipe sticking out of the wall. I’ve had nicer showers in campgrounds!

My friends were down on the ground floor, and there was no elevator from the lobby down to their level. Since a trip to Alaska, usually includes packing hiking shoes, rain, gear, and other bulky gear, this is a serious short coming.

For what you get, this place is ridiculously overpriced.

2026-06-08 • via Nuitee
A
Alex • couple • us
4
Over priced and staff was rude
Cons:

The TV didn't work and the window did open

2026-06-02 • via Nuitee
T
TJMcCann • couple • us
5
Pros:

Location of the hotel was great. Desk staff were very nice but always seemed disorganized.

2026-05-29 • via Nuitee
C
Colin • couple • au
4
Convenient but expensive
Pros:

Good position

Cons:

Property is run down

2026-05-27 • via Nuitee
D
David • solo_traveller • us
7
2026-05-26 • via Nuitee
L
Loretta • family_with_children • us
3
2026-05-24 • via Nuitee
P
Phyllis • couple • us
2
2026-05-17 • via Nuitee
M
Michael • couple • us
6
2026-05-17 • via Nuitee
L
Lesley • couple • gb
2
For the price, very poor.
Pros:

Location

Cons:

No hot water, no prior warning, no apology.

2026-05-17 • via Nuitee
C
Cattie • solo_traveller • us
5
2026-03-23 • via Nuitee
R
Robert • solo_traveller • us
7
2026-02-26 • via Nuitee
F
Firth • solo_traveller • us
10
2026-01-31 • via Nuitee
E
Eric • solo_traveller • us
6
2026-01-27 • via Nuitee