Autentico Monterrey

Hotels
7.6 (313 reviews)
285 Avenida Manuel Gómez Morín , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient access to amenities
Cons:
Poor cleanliness
Outdated room quality
Service issues with unprepared rooms

Categories

Cleanliness
6.81
Multiple reviews reported issues such as dirty linens and a generally poor state of the facilities.
Service
7.78
Staff was friendly, but there were reports of unprepared rooms and lack of responsiveness.
Location
8.82
The location was frequently praised as excellent and convenient for travelers.
Room Quality
6.77
Rooms reported as outdated and not well maintained, with some guests reporting discomfort due to odors.
Amenities
7.3
Reported amenities like location and pool were good, but breakfast was not included, leading to disappointment.
Value for Money
7.26
A majority felt it was below expectations for the price, citing outdated furniture and not good value.
Food and Beverage
8.31
Some positive remarks about food quality, but breakfast was mentioned as lacking.
Overall Experience
7.78
Mixed experiences overall, with notable dissatisfaction but some positives in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:47

Property Description

Luxurious Accommodation:
Autentico Monterrey provides upscale accommodation just 4.6 km from Obispado Museum. Guests can enjoy the comfort of a 4-star hotel with amenities like room service, a 24-hour front desk, and free WiFi.

Relaxation and Dining:
Unwind by the seasonal outdoor swimming pool, indulge in delicious meals at the on-site restaurant, or sip on refreshing drinks at the bar. The terrace offers a perfect spot to enjoy the Monterrey weather.

Convenient Location:
Explore nearby attractions like MARCO Museum Monterrey and Macroplaza, both just a short drive away. With Monterrey International Airport only 37 km from the hotel, your travel convenience is guaranteed.

Book your stay at Autentico Monterrey for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.6
Based on 313 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.82
Room Quality: 6.77
Amenities: 7.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 7.78
I
Ing_miguel • solo_traveller • mx
10
Pros:

Ubicación y precio

2026-06-05 • via Nuitee
R
Rocio • solo_traveller • us
10
Pros:

Excellent place, comfortable place and comfortable bed and pillows. Pool area has spectacular view. Breakfast was great. I would definitely stay here again

2026-06-04 • via Nuitee
B
Bogdan • couple • co
10
2026-06-02 • via Nuitee
B
Bogdan • solo_traveller • co
10
2026-06-02 • via Nuitee
B
Bogdan • extended_group • co
10
2026-06-02 • via Nuitee
M
Marina • extended_group • lu
3
Disapointing
Pros:

Location was ok and the Wifi I can't complain.

Cons:

Unfortunately, I’ve tried multiple times to contact them for a proper invoice as I need it for my Company and received NO response. The lack of customer care really left a negative impression.

Continetal breakfast was also stated and you could not even buy a extra juice.

2026-06-01 • via Nuitee
S
Susana • couple • ar
8
2026-05-30 • via Nuitee
K
Karla Leticia • couple • mx
9
2026-05-27 • via Nuitee
P
Paulina • couple • mx
7
Cons:

The noise

2026-05-27 • via Nuitee
P
Pablo francisco • couple • mx
6
DESAGRADABLE UN LUGAR QUE NO ES NI PARA TRABAJO NI PARA VACACIONES, PARECE MOTEL DE PASO CARISIMO
Pros:

PESIMO EL ESTACIONAMIENTO, PARECIA CANTINA POR AFUERA O BAR MAL HECHO, LA REALIDAD ES QUE NO ES LO QUE PROYECTAN EN LAS FOTOS, ES MAS CHICO, SUCIO, ESTACIONAMIENTO CON ACCESO A CUALQUEIR PERSONA PARA

Cons:

ELEVADOR PESIMO, CHICO Y EN MAL ESTADO, EL CARRITO PARA TRABSPORTAR TU MALETAS Y UN CARRITO DE PLASTICO DE COMIDA, EL ESTACIONAMIENTO ESTA AL AIRE LIBRE PARA QUE CUALQUIER PERSONA PUEDA ENTRAR A EL, PARA IR A LA ALBERCA TIENES QUE SUBIR CAMINANDO, Y ESTA SUPER MAL HECHO DE MADERITAS QUE SE SIENTE QUE SE ROMPEN AL CAMINAR

2026-05-26 • via Nuitee
S
Sofía • extended_group • mx
6
Buena pero un poco irrespetuosa
Pros:

La comida del restaurante es muy rica y el servicio a la habitación muy rápida, las instalaciones tienen todo lo necesario, además está en una muy buena ubicación.

Cons:

Durante la mañana, en dos ocasiones el personal de limpieza entro sin tocar la puerta. La primera, yo estaba dormida aún y cuando entró la chica y se dio cuenta se salió y cerró. En la otra ocasión la puerta estaba cerrada con los dos seguros, incluso me asome para decirle que estaba cerrado.
Entiendo que no tenía el letrero de "no molestar" pero ni siquiera se tomaron la molestia de tocar la puerta.

2026-05-24 • via Nuitee
R
Ruben • solo_traveller • ar
10
2026-05-19 • via Nuitee
D
Daniel Alejandro • solo_traveller • mx
7
2026-05-17 • via Nuitee
J
Juan Carlos • family_with_children • mx
8
Limpio y Agradeable lugar
Pros:

La amabilidad de quienes atienden y la limpieza de la habitación.

Cons:

La porción del desayuno era poca y las elecciones de café o jugo. El estacionamiento me pareció inseguro

2026-05-17 • via Nuitee
S
Santiago • couple • mx
8
PASABLE
Pros:

LA UBICACION

Cons:

LA LIMPEZA EN GENERAL DE TODO EL HOTEL, Y EL DESCUIDO DEL MISMO HOTEL, YO HABIA IDO CUANDO ESTABA NUEVO Y AHORA ME DEJO MUCHO QUE DECEAR

2026-05-13 • via Nuitee
C
Camarena Quiroz • solo_traveller • mx
7
Pros:

La cama

Cons:

Edificio de oficinas adaptado, baño con poca privacidad,

2026-05-11 • via Nuitee
D
Derben • solo_traveller • mx
4
Malas instalaciones
Pros:

La atención del personal

Cons:

Las habitaciones, me cambiaron 2 veces de cuarto por desperfectos.
1ero no funcionaba el AA de la habitación. Me cambiaron a otra y la 2da tenía una fuga en la regadera que mojo todo el pasillo.

2026-05-05 • via Nuitee
K
Kristell • solo_traveller • mx
10
2026-05-05 • via Nuitee
H
hernandez • extended_group • mx
10
super bien ubicado y comodo
Pros:

esta super accesible la ubicación, estacionamiento cómodo. esta justo frente a paseo san pedro y muy cerca de arboleda, el colchon es supeeeer comodo

Cons:

en la ducha hace falta un gancho en muro para colgar la ropa y la toalla

2026-05-04 • via Nuitee
R
Rafael • couple • mx
5
2026-05-03 • via Nuitee