Holiday Inn Express & Suites - Forney by IHG

Hotels
•
Holiday Inn Express
7.5 (288 reviews)
110 E Highway 80 , Forney , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff / good service
Good breakfast
Overall great stay (several positive reviews)
Cons:
Pool closed or too small
Gym closed / amenities unavailable
Room assignment and quality issues (wrong bed, pullout couch)
Poor issue resolution / no manager contact
Room maintenance problems (torn screen, shower leaks)
Higher rate / poor value for some guests

Categories

Cleanliness
7.5
Standard quality for this hotel tier.
Service
7.5
Mixed: friendly staff and an 'Excellent service' mention, but a serious unresolved complaint and no manager contact indicate inconsistency in service and issue resolution.
Location
10
Consistently praised in reviews; multiple guests explicitly list location as a pro.
Room Quality
5.5
Negative issues reported: incorrect bed configuration (given a king with a pullout instead of double queens), torn window screen with light intrusion, and a shower design that spills water onto the floor.
Amenities
5
Negative: pool has been closed (or is very small) and the gym was not open; amenities were unavailable or limited across reviews.
Value for Money
6.5
Perceived as poor value by at least one guest: higher-than-normal rates for reduced services and missing amenities.
Food and Beverage
10
Positive mention of a good breakfast and favorable remarks about food service in one review.
Overall Experience
8
Mixed overall: several positive stays and strong location/food notes, but a significant unresolved complaint and multiple amenity/room problems lowered the experience for at least one guest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Modern Accommodations
Holiday Inn Express & Suites - Forney offers comfortable air-conditioned rooms, ensuring a relaxing stay for guests. The property's non-smoking policy maintains a fresh atmosphere, perfect for unwinding after a busy day exploring the nearby attractions.

Convenient Amenities
Guests can take advantage of free private parking and a business centre, catering to both leisure and business travelers. The 24-hour front desk adds to the convenience, providing assistance whenever needed during your stay.

Prime Location
Situated just 34 km from popular attractions like AT&T Performing Arts Center and Dallas World Aquarium, this hotel is a great choice for travelers seeking to explore the vibrant city of Forney. Book your stay at Holiday Inn Express & Suites - Forney for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 288 reviews
Cleanliness: 7.5
Service: 7.5
Location: 10
Room Quality: 5.5
Amenities: 5
Value for Money: 6.5
Food and Beverage: 10
Overall Experience: 8
S
Shitivea • solo_traveller • us
10
2026-10-12 • via Nuitee
L
Luis Miguel • solo_traveller • us
10
2026-10-09 • via Nuitee
T
Taylor • couple • us
10
2026-09-18 • via Nuitee
M
Manny • solo_traveller • us
10
Excelente
Pros:

Tofo bien

Cons:

Si

2026-09-16 • via Nuitee
A
Ashley • family_with_children • us
10
Overall Great stay
Pros:

Excellent location

Cons:

Small pool

2026-09-07 • via Nuitee
J
Joli • couple • us
5
2026-09-02 • via Nuitee
M
Moore • couple • us
10
2026-08-13 • via Nuitee
C
Christine • couple • us
10
Excellent service and good breakfast
Pros:

Friendly staff greeting

Cons:

Swimming pool has been closed for a year.

2026-08-08 • via Nuitee
D
Denis • solo_traveller • us
1
2026-07-17 • via Nuitee
L
Lacy • family_with_children • us
3
I still have not gotten any resolution, refund, or contact from the manager. This is the most upsetting part.
Pros:

Location

Cons:

We booked double queen room an were given a king with a pullout couch. My kids are full grown, so a pullout couch is not the same thing or the same value as a queen bed. The window screen had a huge rip in it and there is a bright light outside the window, so our room wasn’t dark at all. The shower poured water all out onto the floor because of how it was designed. The gym wasn’t open, nor was the pool. This was not let known prior to booking. The room rate was higher than normal for way less value.

2026-06-21 • via Nuitee
J
Jessica • couple • us
10
2026-06-04 • via Nuitee
K
Karla
10
Pros:

Great choice for the tournament weekend.
Will stay here again.

2025-10-05 • via Nuitee
G
Greg
4
Pros:

I stay often at Holiday Inn Express hotels and no issues come to mind until my visit Sept. 29 at this Forney, TX location. My first clue should have been with the lot conditions as grass and weeds were in need of attention and there was litter strewn about the property. After check-in I headed to the lobby coffee bar to take a cup up to the room. The coffee was cold and it was obvious that it had been sitting out all day. Walking to the elevator I noticed the lobby floor was in need of sweeping. Many of the floor tiles in the elevator were either chipped or cracked. As it was dark when I opened the door to my room, I hit both light switches near the door and remained in darkness. I used my phone light to find my way in. Had it not been such a long day on the road I would have asked for another room except the room itself was fine. No complaints on comfort and cleanliness. I was in the breakfast area by 7am the next morning and couldn’t believe that again there was no coffee available, about half the normal breakfast items were missing or empty and there was no attendant on duty. I also noticed that there was no one at the front desk as I left, although there was a guy sleeping on the lobby couch who might have been the person. Oh, and the lobby didn’t appear to have been swept overnight. This is the first hotel review I have written. I usually let most things go when staying at hotels, but this was too much for a property rated as “Good”.


2025-10-01 • via Nuitee
M
Matthew
2
Pros:

The room smelled horrible. None of the ice machines on any floor worked. Told the guy working it didnt work and he said the 3rd floor one worked. I told him it didn't work either. He said he would fix it and never heard anything back. Has really went downhill since last stay here 2 years before.

2025-09-29 • via Nuitee
M
Monique
6
Pros:

The staff was very kind, but I've stayed there several times and this was different.

There were multiple remotes in the room, but it took maintenence and a third remote for the TV to work.

The hallways were sweltering hot.

There was a pod coffeemaker but no pods. When I went downstaurs to get it, I was told at 4:30 a.m. that they had no pods and I could get coffee at 6:00 a.m. I was leaving before then.

2025-09-28 • via Nuitee
R
Ronald • extended_group • us
3
Bad Service
Pros:

Arrived late September 3rd with my cousin to visit our critical ill Uncle. TV didn't work called front desk no one answered, finally went down and spoke to staff about TV not working. He tried to repair with several remotes, before leaving the next morning asked to speak with manager not on site. Front desk give me a name of Sunny to call for discount because they could not help me. This was not a good experience 😕 for. My 1st time visiting this facility and the choice with other hotels near by. Thanks

Cons:

Service!

2025-09-05 • via Nuitee
M
Michael
4
Pros:

Very low water pressure in room. TV did not work. Safe did not work. Staff did move me to a different room on the second night and apologized. Juice machine at breakfast did not work. Milk was also sour. Coffee urn was not kept supplied.

2025-09-03 • via Nuitee
C
Carolett
10
Pros:

Excellent

2025-09-02 • via Nuitee
J
Jerry • partner
10
Pros:

Nice and clean spacious rooms

2025-09-02 • via Nuitee
V
Vincent • solo_traveller • us
7
7/10 decent for the price
Pros:

Great location

Cons:

No hot water in shower

2025-09-01 • via Nuitee