Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Noise from renovations
Service delays during breakfast
Issues with room facilities

Categories

Cleanliness
7.91
Guests reported noise from renovations and cleanliness issues due to events.
Service
9.38
Consistent praise for staff and service quality.
Location
9.42
Excellent location for exploring downtown Puebla.
Room Quality
8.37
Mixed reviews; some issues with room amenities mentioned.
Amenities
8.9
Good facilities but affected by large events.
Value for Money
8.86
Reasonably priced for the location and experience.
Food and Beverage
7.91
Some complaints about breakfast service quality.
Overall Experience
8.88
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:03

Property Description

Luxurious Accommodations
Experience elegance and comfort at Quinta Real Puebla, where our air-conditioned rooms boast hardwood or carpeted floors, dark wood furniture, and modern amenities like satellite TV.

Exceptional Services
Indulge in our array of services, including a gym to stay active, butler service for personalized assistance, boutique for unique finds, and nanny services for a worry-free stay.

Convenient Location
Ideally situated in central Puebla, just minutes away from the city’s key attractions like the convention center and shopping centers. Don't miss out on exploring the nearby Cholula Pyramids during your stay.

Book now and elevate your stay at Quinta Real Puebla!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 9 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 953 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
H
Hendrik • solo_traveller • de
10
Pros:

Super location, klasse Personal, sehr leckeres Essen in allen Hotel Restaurants und komfortable Zimmer. Alleine für das Hotel lohnt es sich nach Puebla zu fahren.

Cons:

-

2026-08-06 • via Nuitee
E
Eliezer • family_with_children • us
10
This hotel is definitely a 5 star hotel. From getting there the staff was realy nice. I also had a reservation to host a
Pros:

Unique hotel that holds history and very colonial looking

Cons:

Some waitresses will over charged you when either eating breakfast or dining. Make sure you check your bill.

2026-08-06 • via Nuitee
A
Andrea • extended_group • us
6
2026-08-06 • via Nuitee
H
Hector • solo_traveller • mx
10
Pros:

Todo

2026-08-03 • via Nuitee
D
David • couple • fr
9
Excellent malgré le rapport qualité prix
Pros:

Clairement la beauté du lieu qui est magnifique. Les prestations proposées sont également de haut standing (malgré la petitesse de certaines chambres). Le petit déjeuner en supplément à prendre dans le cloître est très bon. Personnel agréable. Excellente localisation (on peut difficilement fier mieux).

Cons:

Le rapport qualité prix est faible.

2026-08-03 • via Nuitee
H
Huchard • solo_traveller • fr
10
Pros:

Cadre historique splendide à 2 pas de la Cathédrale. Chambre très spacieuse avec 2 lits King size. Brunch du week-end qui fait découvrir les plats Mexicains. Excellent , varié et très copieux.

Cons:

Rien

2026-08-02 • via Nuitee
F
Fernanda • family_with_children • mx
9
2026-07-25 • via Nuitee
C
Camila • solo_traveller • cl
10
Pros:

Excelente hotel, muy bien ubicado, comodísimo, el restaurante es muy bueno. Muy lindo y ambientado clasico.

2026-07-23 • via Nuitee
J
J. JESUS • couple • mx
10
Excelente estancia de primera
Pros:

Excelente ubicación y muy agradables instalaciones de Primera.

Cons:

Nada todo bien

2026-07-21 • via Nuitee
S
Susanne • extended_group • de
10
2026-07-20 • via Nuitee
B
Bryan • couple • us
10
10/10 Stay
Pros:

The Luxe rooms were so comfy to sleep in. Comforter & bed so cozy. Rooms were so clean and I’m very picky when it comes to that. Delicious food. Staff so warm and welcoming. 10/10 stay.

2026-07-20 • via Nuitee
M
Maria Veronica • couple • cl
10
Excepcional
Pros:

Es precioso. Un antiguo convento con patios fuentes

Cons:

Me gustó todo

2026-07-18 • via Nuitee
J
Jose • couple • us
10
Wonderful location and had a great stay
Pros:

Beautiful property, very spacious room , comfortable beds . Friendly staff and very welcoming

2026-07-16 • via Nuitee
B
Brian • couple • us
5
Quick overnight stay, but was disappointed with the mattresses and the lighting in the bathroom.
Pros:

Great location of a colonial hotel with parking in the Centro. It’s near all the tourist tractions, shopping and Museums.

Cons:

The hotel is under a renovation. The guest dreams are worn and tired. Hopefully they will upgrade them soon.

2026-07-14 • via Nuitee
R
Raul • solo_traveller • mx
9
Pros:

La atención del personal y los detalles de la habitación.

Cons:

Solamente el hecho de que parte del hotel está en remodelación, pero era un pasillo, nada más.

2026-07-13 • via Nuitee
M
Mirco • solo_traveller • de
10
2026-07-13 • via Nuitee
G
Gerard • solo_traveller • fr
9
Pros:

Le cadre de cet ancien couvent bien restauré avec des beaux équipements et situé dans le centre historique. Parking privé

2026-07-09 • via Nuitee
H
Hipolito • solo_traveller • mx
8
Pros:

El estilo colonial

Cons:

Llovió y se golearon las habitaciones

2026-07-08 • via Nuitee
G
Garcia • couple • is
10
2026-07-07 • via Nuitee
F
Francesca • family_with_children • fr
8
Bel édifice au cœur de puebla
Pros:

La gentillesse du personnel
La beauté du lieu

Cons:

Ambiance de chaîne d’hôtel

2026-07-05 • via Nuitee