Pelham Hotel

Hotels
9.2 (1117 reviews)
444 Common Street , New Orleans , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facility
Cons:
Cleanliness issues
Noise from neighbors
Additional charges for amenities

Categories

Cleanliness
8.39
Some guests reported issues with cleanliness and found used napkins and stains on sheets, impacting the score.
Service
9.86
Numerous reviews praised the friendly and helpful staff, positively influencing the score.
Location
10
The hotel’s prime location close to attractions was highly appreciated by guests.
Room Quality
8.9
Several reviews mentioned issues with the bed comfort and noise, affecting the rating.
Amenities
8.85
While some amenities were appreciated, issues with hot water and shower pressure were noted.
Value for Money
8.88
Extra charges for basic items like water influenced the perception of value.
Food and Beverage
8.84
Positive mentions of dining but not extensively discussed by guests.
Overall Experience
9.89
Overall positive sentiment, with a few significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:36

Property Description

Historic Charm and Modern Comfort
Pelham Hotel, nestled in the heart of New Orleans, offers a unique blend of historic charm and modern comfort. The European-style guest rooms feature 18-foot ceilings, original brick walls, and elegant furnishings. For a tranquil stay, choose one of our interior Tranquille rooms with signature amenities.

Convenient Dining Options
Indulge in traditional local cuisine at Ruby Slipper, our on-site restaurant open for breakfast and lunch. Whether you're starting your day with a hearty meal or unwinding after sightseeing, Ruby Slipper provides a delightful dining experience.

Prime Location for Exploring
With Harrah’s Casino, the French Quarter, and popular attractions just minutes away, Pelham Hotel is the perfect base for exploring New Orleans. Don't miss out on visiting the nearby Audubon Aquarium, Riverwalk Marketplace, and the iconic Louisiana Superdome.

Experience the allure of New Orleans at Pelham Hotel. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52.85 per day.

Location

Guest Reviews

9.2
Based on 1117 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.88
Food and Beverage: 8.84
Overall Experience: 9.89
H
Heidi • solo_traveller • dk
9
2026-04-18 • via Nuitee
E
Eva • extended_group • us
9
2026-04-17 • via Nuitee
R
Roland • solo_traveller • us
10
Very good great staff will stay thier again!
Pros:

Clean , location

Cons:

Water inaccessible need larger cups

2026-04-16 • via Nuitee
C
Charlotte • family_with_children • us
10
We had a wonderful stay and would highly recommend to anyone visiting New Orleans!
Pros:

Nice, clean room and the old New Orleans vibe from the time you enter the hotel. We were in walking distance of the best restaurants and a two minute walk to the pickup for the swamp tour (which was so much fun!) and the Hop On Hop Off bus (so much fun!) This is the ideal location for anyone visiting New Orleans. Very friendly and helpful staff as well.

Cons:

I loved everything about our stay! No complaints!

2026-04-14 • via Nuitee
A
Ashley • family_with_children • us
9
Wonderful, comfortable hotel.
Pros:

The location was perfect and walking distance to the French Quarter and the Aquarium. The hotel was very charming and had a unique decor. The beds were very comfortable.

Cons:

The water pressure was on the lighter side. The bed had a piece of metal sticking out the side between the two beds and we kept hitting our shins on it. Otherwise, the loved the hotel.

2026-04-14 • via Nuitee
K
Katrina • couple • us
4
Summary - Overall New Orleans has an unpleasant scent. Not the cleanest. The river is muddy dirty. An experience we woul
Pros:

- Quiet
- Near everything walking distance
- Boutique historical building
- Clean towel service every day by request
- The front doors to the hotel are always locked at all times
- Coffee service in the lobby

Cons:

- The one gentleman staff member would not accommodate a taxi ride for my son back to his hotel near the airport. They indicated they would only accommodate airport rides.
- Would not accommodate a late checkout, not even an hour without an up charge of $40 $50-$60
- The refrigerator temperature was not consistent and very old
- The water temperature was not consistent.
- Hotel room could be cleaner lots of dust.
- Coffee cups leak consistently had an incident in the taxi and leaked everywhere had another incident in the hotel leaking
- Not all of the staff was that pleasant to approach

2026-04-13 • via Nuitee
C
Cindy • couple • us
10
Pros:

Close to cruise ship docks; nice area to walk around; pretty central.

Cons:

Can’t think of a thing

2026-04-13 • via Nuitee
G
Georgia • solo_traveller • gr
6
Pros:

Location

Cons:

Could be more clean

2026-04-12 • via Nuitee
B
Bill • solo_traveller • nz
8
2026-04-11 • via Nuitee
B
Brian • couple • us
10
Amazing !!
Pros:

Convience, Room was clean and the ambiance in the room was greats

2026-04-09 • via Nuitee
C
Catherine • couple • gb
10
Good stay
Pros:

Good location but quite

Cons:

Could hear the room next door

2026-04-09 • via Nuitee
S
Steven • couple • us
10
Fantastic, we loved the staff
Pros:

Great location, not far from bourbon street, yet it was also lowkey & away from all the action in case you wanted a quiet place that’s slightly off the grid.

Cons:

Parking is terrible, unfortunately we were forced to use valet because they have limited street parking, & the paid lots near by are either FULL or too far of a walk from the hotel.

2026-04-08 • via Nuitee
P
PAOLA • couple • cl
6
hotel boutique centrico
Pros:

Me agradó la cercanía del hotel al Centro de Convenciones y a localidades turisticas, a una cuadra de Canal Street. A pesar de lo céntrico , no es bullicioso y se puede dormir bien. La recepción del hotel es pequeña, pero lo suficientemente cómoda y elegante. Las piezas cuentan con camas y ropa de cama cómoda. El baño es amplio y dispone de una ducha muy buena,
Apesar de no disponer de servicio de desayuno, en el lobby del hotel existe la posibilidad de tomar un cafe de cortesía complementario.

Cons:

Las piezas son de un tamaño adecuado, sin embargo la distribución de arcos dentro de ella dificulta la movilidad dentro de la pieza. Tenía miedo de pegarme al despertar en la noche. Por otra parte el techo es alto y la habitación dispone de poca iluminación. Aconsejaria mejorar la iluminación de la pieza. Lo más importante no hacen limpieza de la habitación diaria, y luego de 3 dias tuvimos el aseo

2026-04-06 • via Nuitee
K
Katelyn • extended_group • us
8
Pros:

Location was excellent, very walkable to the French Quarter and easy access to transit as well. The staff were all lovely and I appreciated the extra effort to create an updated bulletin with upcoming city events for visitors.

Cons:

The room was not as clean as it could've been. I noticed a few piles of dust in the corners/around the beds. The bathroom also did not have a ventilation fan.

2026-04-06 • via Nuitee
M
MISTY • couple • us
8
2026-04-05 • via Nuitee
L
Leonie • family_with_children • us
8
2026-04-02 • via Nuitee
Z
Zuzbur • couple • pl
8
2026-04-01 • via Nuitee
S
Sherry • couple • us
7
Pros:

location

Cons:

rooms were small and smelled musty

2026-03-30 • via Nuitee
S
shannalhernandez • Friends getaway • New York City, New York
10
Good price, good accommodations, good location.
Pros:

Booked this hotel for a girls trip. Was the best balance of price, accommodations, location. The staff was pleasant, the rooms were clean. It was less than 10 minutes from all major areas yet the block itself was quiet. Plenty of space, beds were comfortable, fridge was spacious. Greeted with the radio playing jazz. There is no bar on premises, but you can purchase wines, beers and buzzballs at the front desk. It is also attached to a Ruby Slippers for breakfast and lunch options. We arrived early and was able to leave our bags to explore and eat. Same with our departure, we left later than originally planned and was able to leave our luggage secured while we ventured out for our last hours.Would definitely stay again for any future Nola visits.

2026-03-29 • via Tripadvisor
C
Cristina • family_with_children • us
8
2026-03-24 • via Nuitee