Sunrise Hotel Luang Prabang MekongRiver

Hotels
8.7 (115 reviews)
Ban Thongchalern, Luang Prabang , Luang Prabang , la

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Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Terrace
Non-smoking throughout
Fire extinguishers
Invoice provided
Smoke alarms
Free wired internet
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Nice amenities
Cons:
Service inconsistency
Room availability issues
Basic breakfast options

Categories

Cleanliness
8.2
Some comments indicate that the staff's professionalism was lacking, which may impact perceived cleanliness.
Service
9.2
General sentiment is positive towards staff being helpful, despite a few criticisms.
Location
9.2
Reviews repeatedly highlight the hotel’s excellent and convenient location.
Room Quality
8.7
Rooms are described as comfortable, but a few suggestions for improvement were noted.
Amenities
8.7
Facilities such as the pool received positive remarks, although breakfast could be improved.
Value for Money
8.7
Guests felt the hotel offered good value based on their experiences.
Food and Beverage
8.2
Breakfast received mixed feedback; some found it basic, which could be improved.
Overall Experience
8.7
Most guests enjoyed their stay, despite some specific issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:41

Property Description

Luxurious Accommodations with Stunning Views

Exquisite Amenities for a Relaxing Stay

Convenient Location near Popular Attractions

Experience a luxurious stay at Sunrise Hotel Luang Prabang MekongRiver, offering breathtaking views of the garden and city. Enjoy the comfort of well-equipped rooms with free WiFi, flat-screen TVs, and air conditioning. Relax in style with a terrace in select rooms and appreciate the allergy-free environment. The hotel's proximity to the Night Market, Mount Phousy, and other attractions makes it an ideal choice for travelers. Don't miss the chance to explore Luang Prabang with ease while staying at our 4-star hotel. Book your stay now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 115 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
G
Gyorgy • couple • hu
10
2026-04-05 • via Nuitee
V
Varangen • couple • se
1
Hotel canceled 6 hours before check-in, be aware
Cons:

Hotel canceled 6 hours before check-in

2026-04-03 • via Nuitee
J
jacques • couple • fr
1
Lamentable et indigne d’un 3 étoiles manque certain de professionnalisme
Cons:

L’hôtel a annulé la réservation la veille en fin de journée en reconnaissant une erreur de planning (réservation depuis plusieurs mois )
Puis a proposé un autre hôtel consternant et plus cher ( indigne d’un 3 étoiles)
Quelle erreur d’avoir accepter …
Le seul point positif fut la gentillesse et l’amabilité du réceptionniste gardien

2026-04-03 • via Nuitee
S
serrano • solo_traveller • fr
1
Pros:

Rien

Cons:

Nous sommes arrivés à l'hôtel à 18h et notre réservation a été supprimer sachant qu'elle a été validée et confirmée par l'établissement.

2026-04-02 • via Nuitee
J
Josef Georg • couple • de
10
Guter Ausgangspunkt für alle Aktivitäten hier
Pros:

Alles bestens. Absolute Empfehlung. Super Wifi.

2026-03-21 • via Nuitee
I
Isabelle • extended_group • fr
9
2026-03-14 • via Nuitee
G
Gabriele • solo_traveller • de
9
Pros:

Die ruhige Lage, die Außenanlage, der Pool, der Komfort der Zimmer.

Cons:

Es ist schwer sich verständlich zu machen. Einchecken dauerte zu lange.

2026-03-10 • via Nuitee
K
Kurt • couple • de
10
2026-03-06 • via Nuitee
K
Kathrin • family_with_children • de
9
Pros:

Sehr freundliches und bemühtes Personal,schöne Poolanlage,tolle große Zimmer. Lage top,nur fünf Minuten bis zum Eingang vom Nachtmarkt.

Cons:

Es ist nicht ganz so günstig,was aber bei der momentanen Inflation für eigentlich alle Hotels gilt. Leider.

2026-03-05 • via Nuitee
H
Helmut • couple • de
8
2026-03-02 • via Nuitee
A
Abby • couple • au
1
DO NOT BOOK
Cons:

Warning not to book through booking.com
They didn’t have our booking on arrival and then tried to charge us more

2026-03-01 • via Nuitee
R
Reinhard • couple • at
10
Pros:

Die Anlage ist wirklich sehr schön und liegt in sehr guter Lage. Das Personal, insbesondere der junge, freundliche, lustige und sehr kompetent Manager waren immer für uns da. Wir würden jederzeit wieder in dem Haus wohnen.

2026-02-25 • via Nuitee
S
Sally At • couple • au
8
Overall, a convenient spot and very helpful staff
Pros:

Excellent location. Central and close to most tourist interests. Quiet street with great local food over the road. Breakfast adequate. Staff exceptional.

Cons:

Larger room booked was unavailable.

2025-12-15 • via Nuitee
T
Traveller/Wanderer • solo_traveller • au
1
Dodgy management - avoid this place
Pros:

Booked this room the Booking.com app. App said your booking is confirmed. Got a message through Whats app from property asking me to confirm my booking and provide the booking number. I did that but when I arrived they said they had no record of my booking. Said no rooms available. They could put me in a room at one of their other hotels.

Cons:

Tried to scam me into taking a room I didn't book at a hotel I had never seen. I would not recommend this place. If you book with them be very careful.

2025-12-07 • via Nuitee
A
Axel • solo_traveller • fr
10
2025-12-06 • via Nuitee
J
Jean-Paul • solo_traveller • ch
8
Très agréable
Pros:

Localisation, piscine, chambres

2025-12-02 • via Nuitee
J
Jordi • couple • es
8
Luang Prabang, capital cultural e histórica de Laos
Pros:

la ubiicación, está muy cerca del centro, y andando unos 15 minutos a la redonda del hotel encuentras los sitios más turisticos.
la comodidad de la cama. la atención del personal. el desayuno también estaba bien.

Cons:

no es que no me gustará. solo son dos apuntes, que para mi, mejoraria la comodidad de la habitación.
1- a la habitación le faltaría un poco más de luz, tipo lampara en la mesitas de noche.
2- le faltaba presión a la ducha.

2025-11-25 • via Nuitee
M
Michelle • couple • gb
8
Good value with a nice pool
Pros:

Nice pool, a short walk to the centre

Cons:

The breakfast was very basic

2025-11-16 • via Nuitee
C
CHOONG • solo_traveller • my
8
It is a relatively new hotel with a nice pool at the centre courtyard. The location is good.
Pros:

The breakfast can be better. The staff should have a standard uniform for easy identification.

Cons:

Nothing in particular.

2025-11-12 • via Nuitee
E
Eric • couple • gb
10
Pros:

Swimming pool and breakfast was very good. Quiet area.Delux room over looking the pool. Large room with comfy beds.

Cons:

Didn't feel comfortable using 2 different card machines checking in. Done this twice as stayed extra night.

2025-11-08 • via Nuitee