Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent lakeside location and views
Friendly and accommodating staff
Spacious and comfortable rooms (some)
Frequent shuttle/bus access to downtown; free bus tickets provided
Large and plentiful breakfast; recommendable hotel restaurant
Cons:
No or insufficient air conditioning—rooms can be unbearably hot
Dated bathrooms, small showers and occasional moldy shower curtains
Room maintenance issues (broken lights, missing coffee machines, shower fittings)
Paid and limited parking
Lack of smart TV / limited TV channels in some rooms

Categories

Cleanliness
6.5
Several guests reported issues: moldy/sharp-smelling shower curtain, spiders, and bathrooms needing rework — cleanliness is below expectations in some rooms.
Service
9
Staff consistently described as friendly and helpful; good check-in/transport info and accommodating personnel, though one report noted a lack of response about dinner via booking.
Location
9.5
Repeatedly praised: lakeside position, excellent views and easy access to downtown via frequent shuttle/bus — location is a clear strength.
Room Quality
6
Mixed: some rooms spacious and comfortable with lake views, but others had serious issues (no overhead light, broken shower fittings, no coffee machine, dated bathrooms, no balcony in supposed premium rooms).
Amenities
7.7
Amenities are mixed: free shuttle/bus tickets and good breakfast; however many rooms lack air conditioning, some lack coffee machines and smart TV — ventilation solutions provided are insufficient in heat.
Value for Money
7.5
Perception varies: breakfast and parking considered pricey by some, and a few guests felt price did not match condition of rooms, while others found lake-view rooms worth the extra cost.
Food and Beverage
8.5
Breakfast described as large and plentiful; hotel restaurant has a short but well-regarded menu — generally positive F&B feedback.
Overall Experience
8.5
Overall mixed but positive: excellent location and friendly staff create a good stay for many, tempered by heat/AC problems, dated areas and occasional maintenance shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:23

Property Description

Stunning Lakefront Location
The 4-star Hotel Seeburg offers a tranquil retreat on the shores of Lake Lucerne, boasting breathtaking views of the mountains and the lake.

Renovated Rooms and City Excursions
Indulge in our newly refurbished rooms and immerse yourself in a relaxing city vacation near Central Switzerland's top attractions.

Complimentary Transport Ticket
Enjoy the convenience of exploring Lucerne with a complimentary public transport ticket for the duration of your stay, making travel a breeze.

Experience luxury and convenience at Hotel Seeburg - book now for an unforgettable stay by the lake!

Important information:

Our hotel is certified, to check-in you need to provide the covid certificate, this means that you have been vaccinated for COVID-19, have had the disease or have a negative test result. You can request the COVID certificate on paper or as a PDF document with a QR code.

1. All guests from 16 years on are obliged to show their certificate daily before breakfast.
2. All restaurant guests from 16 years on have to show the certificate before seated in the inside or outside.
3. Only the official covid certificate is valid .

If you plan to have dinner at the property, please book a table in advance. Contact details are stated in the booking confirmation.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 1144 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 6
Amenities: 7.7
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
S
Sara • extended_group • ch
3
Pros:

La posizione è comoda, a bordo lago, e la camera ha vista lago

Cons:

La struttura è valutata come un 4 stelle ma non corrisponde assolutamente a questo standard. Gli arredi sono datati, la pulizia è carente (era pieno di ragni nei corridoi) e non vi è nessuna climatizzazione

2026-08-28 • via Nuitee
A
Andrea • family_with_children • it
8
2026-08-27 • via Nuitee
Y
yves • couple • fr
7
Au calme avec une belle vue
Pros:

La vue

Cons:

Deco plafond de la chambre dalle en polystyrène
La douche avec un rideau

2026-08-27 • via Nuitee
J
Jacek • solo_traveller • pl
2
2026-08-27 • via Nuitee
A
Anne • extended_group • gb
6
Pros:

Excellent location and bus link to city.
Spectacular views.
Sunset bar
Comfortable bed mattress

Cons:

Bathroom and toilet floor very dirty looking - grout as was shower grouting - black
Road noise
No air conditioning
Sunset bar could be open earlier for cake / coffee etc.
No bathing/ sun bathe area

2026-08-26 • via Nuitee
L
Loubna • solo_traveller • ma
9
2026-08-26 • via Nuitee
F
Fuka • family_with_children • gb
7
2026-08-24 • via Nuitee
S
Shadaan • solo_traveller • de
9
2026-08-24 • via Nuitee
Z
zubani • couple • it
8
2026-08-24 • via Nuitee
M
Mary • family_with_children • fr
5
Pros:

Le placement face au lac.

Cons:

La photo sur Booking.com n'est pas le bâtiment dans lequel nous étions logés. Le dîner à l'hôtel était limité et médiocre ; le service insuffisant.

2026-08-23 • via Nuitee
H
HARMEET • solo_traveller • be
9
Pros:

Front location on hotel

2026-08-23 • via Nuitee
L
LOANA • solo_traveller • pf
5
2026-08-23 • via Nuitee
G
Gerlinde • solo_traveller • de
7
Pros:

Sehr gute Busanbindung in die Innenstadt von Luzern. Personal sehr freundlich. Frühstück sehr lecker und ausreichend. Nespresso Maschine auf dem Zimmer.

2026-08-23 • via Nuitee
M
mischi • solo_traveller • it
10
Pros:

hotel posizionato in modo splendido

2026-08-22 • via Nuitee
F
Frank • couple • de
5
Schweiz immer wieder aber nicht mehr das Hotel
Pros:

Die Lage

Cons:

Es gab keine Decken Leuchte , keine Klimaanlage, die Fliesen waren schlecht und teilweise übergestrichen, das Waschbecken war gesprungen

2026-08-21 • via Nuitee
A
Alin • couple • gb
10
All ok
Pros:

Nice and clean

Cons:

Very spacious and friendly place to be

2026-08-21 • via Nuitee
B
Bart • couple • be
9
2026-08-20 • via Nuitee
P
Philippe • extended_group • fr
5
Bien mais peut mieux faire compte tenu du prix et des étoiles.
Pros:

Bon emplacement. Propreté. Bon petit dejeuner.

Cons:

Chambre non faite à midi ! Couettes simplement repliées sur le lit sans que les oreillers et les draps housse n aient été reformés. Parking non fermé par une barrière.

2026-08-20 • via Nuitee
M
Mughal • solo_traveller • ae
7
2026-08-19 • via Nuitee
Z
Zaina • extended_group • ae
5
2026-08-18 • via Nuitee