International Hotel Astana

Hotels
Independent
6.4 (41 reviews)
Baitursynov Str. 113, Almaty, 050022 , Almaty , KZ

Facilities

Free breakfast
Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Satisfying breakfasts
Cons:
Cleanliness could be improved

Categories

Cleanliness
5.65
Standard quality for this hotel tier.
Service
6.65
Standard service standard for a hotel of this rating.
Location
7.65
Proximity to tour starting point very satisfying.
Room Quality
6.15
Standard quality for this hotel tier.
Amenities
6.15
Standard quality for this hotel tier.
Value for Money
6.15
Standard quality for this hotel tier.
Food and Beverage
6.65
Good breakfasts, very satisfying.
Overall Experience
6.15
Overall enjoyable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:49

Property Description

Escape to the luxurious International Hotel Astana, where comfort meets elegance in the heart of Almaty.

Indulgent Spa Experience
Treat yourself at our full-service spa, unwind in the sauna, or energize in our 24-hour fitness center. Every corner of our wellness offerings invites relaxation and rejuvenation.

Gastronomic Delights
Savor delicious cuisine at our restaurant or enjoy the convenience of 24-hour room service. Don’t forget to visit the bar/lounge for your favorite drink, making every meal memorable.

Convenience and Connectivity
Stay connected with complimentary Wi-Fi throughout the hotel, take advantage of express check-in, and feel at home in one of our 114 air-conditioned rooms, each equipped with modern amenities.

Your perfect getaway awaits—book your stay at International Hotel Astana today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

6.4
Based on 41 reviews
Cleanliness: 5.65
Service: 6.65
Location: 7.65
Room Quality: 6.15
Amenities: 6.15
Value for Money: 6.15
Food and Beverage: 6.65
Overall Experience: 6.15
K
keunja
2
Welcom to Russia empire
Pros:

I was expected Soviet Union age but was really not
It was Russia empire age
I believe that the hotel was quit a cool if was a Russia empire age.
Don’t believe pictures, it’s more than your expectations

2025-09-14 via Nuitee
V
Verified traveler
10
좋았음
Pros:

위치도 적당하고 바로 인근이 투어가 시작하는 곳이라 매우 만족입니다

2025-07-31 via Nuitee
D
Dilyara
10
Pros:

Останавливались на 5 ночей, очень довольны. Отличные завтраки и прекрасное местоположение отеля в городе,рядо метро.

2025-07-28 via Nuitee
A
Awolia
4
Pros:

I don’t like

2025-01-14 via Nuitee
S
Shiwen
6
Pros:

Anti-slip mats should be added to the bathroom shower area.

2024-12-10 via Nuitee
V
Verified traveler
4
Pros:

Bed was very uncomfortable, got severe neck and back ache.

There were no refreshments in room.

Did not provide with bottle of water.

There was loud scary noise in commode in batgroom which woke me up several times at night

2024-11-01 via Nuitee
I
Ilya friends
10
Pros:

Friendly staff, good breakfast, clean

2024-10-19 via Nuitee
I
Ilya friends
10
Pros:

Very good hotel for the price!
I will book there again!

2024-10-19 via Nuitee
M
Mark
2
Fits the bill for a 1 star review.
Pros:

- Very noisy traffic all night long. Although double glazed it sounded like the window was open!
- Wifi near useless.
- Uncomfortably mattress. I could feel the metal in my back.
- Breakfast... when it's gone that's too bad.
- General fabric and maintenance extremely poor. Bare wires in bathroom.
- No bar, contrary to listing.

Paid for 3 nights but left after a near sleepless first.

2024-10-15 via Nuitee
M
Melissa
10
Pros:

This is a lot nicer than the reviewers stated. I did stay in a double suite. The bathroom was very modern looking, and the bed was very comfortable. Breakfast was wonderful

2024-09-24 via Nuitee
V
Verified traveler
8
Pros:

It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good

2024-02-28 via Nuitee
I
Ivan
6
Совсем не первой свежести гостиница
Pros:

Не работал туалет, ремонт уже совсем не первой свежести. Тонкие стены, слышно соседей.

2024-02-18 via Nuitee
M
Mohammad
4
Pros:

Window

2023-11-12 via Nuitee
8
833ravindera Family
8
Don't go Thailand almaty is best
Pros:

Very small airport but very simple and easy visa and emigration proses. No farm no questions no
Just go to emigration counter and you got free visa on arrival no long waiting lines like Thailand. Very polite officers. Go out and take xendex taxi to hotel

2023-10-28 via Tripadvisor
D
Daniyar
2
Pros:

Super old

2023-10-15 via Nuitee
J
Journey33404565510 Friends getaway
2
Very bad
Pros:

We stay here 30th Huly to 3rd Aught-23. With Our friends and hired 22 rooms. Hotel ac not working and very bad break fast also staff is not supporting 😑

Also matters not good .
Room space problem.

2023-08-04 via Tripadvisor
E
emreesind Solo travel kz
6
Served me for a much needed afternoon nap for cheap
Pros:

This feels like an old school soviet hotel. A bit old but compared to its kind, in better condition. Small room, small bath, double bed is made of 2 single matresses placed side by side. Small size (22 inches maybe) lcd tv. I stayed here only for an afternoon nap after a night flight to Almaty and I had outbound flight the next night. I had to catch some sleep. This was the cheapest option around and served its purpose. It says 4 stars but feels like 3 most. Lobby bar was not working when I visited. Generally dark rooms, dark lobby, a bit gloomy place when combined with its age.

2021-10-22 via Tripadvisor
D
DevonEcologist NONE
8
A modern hotel with all the expected facilities
Pros:

In a convenient location a range of city sites are easily accessed from here with taxis cheap and easy to pick up from the hotel street. Food and drink are good with an excellent breakfast spread. The rooms though compact are well fitted and clean and comfortable some with city views.

2019-12-23 via Tripadvisor
V
Verified traveler
8
Satisfaisant, le personnel super fait la différenc
Pros:

Personnel très gentil
Petits déjeuners satisfaisants
Chambres simples spartiates, pas de frigo pas de minibar, juste le strict minimum.
Bons repas
Navette aéroport payante

2019-11-23 via Nuitee
V
Verified traveler
8
Pros:

Value for Money. Staffs are helpfull

2019-10-30 via Nuitee