Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dated facilities
Unreliable amenities

Categories

Cleanliness
6.81
Some guests reported issues with cleanliness in the bathrooms and facilities.
Service
8.78
Guests generally found the staff to be friendly and helpful.
Location
9.32
Numerous reviews highlighted the excellent location of the hotel.
Room Quality
6.77
Room quality noted as dated and some appliances not functioning properly.
Amenities
6.3
Facilities such as the pool were reported to be out of order.
Value for Money
7.76
Some reviews felt that the property was dated with some amenities not working.
Food and Beverage
7.31
Breakfast mentioned as below average; general dining not discussed.
Overall Experience
7.78
Overall experiences mixed with positive aspects overshadowed by maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:18

Property Description

Central Location in CBD
The Mercure Hotel Perth is ideally situated in the heart of the Central Business District, offering easy access to the best of Perth's shopping, nightlife, and entertainment.

Luxurious Amenities
Experience comfort and convenience in our spacious guest rooms equipped with a 40-inch TV. Unwind at the heated rooftop swimming pool or stay active at the gym facilities during your stay.

Dining and Entertainment
Savor delicious meals at Mercure Perth's Beccaria Restaurant for breakfast, grab a drink at the on-site bar, or visit the Italian Cafe Cucina on Hay. Valet parking adds to the convenience of your visit.

Book your stay at Mercure Hotel Perth now and enjoy a perfect blend of luxury and convenience in the heart of Perth!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that this property may require a credit card pre-authorization upon check in to cover any incidental charges. Guests under the age of 18 can only check in with a guest over the age of 18.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 45 per day.

Location

Guest Reviews

7.6
Based on 2185 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 6.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 7.78
F
Ferne family_with_children au
7
2026-02-14 via Nuitee
M
matthew family_with_children au
6
Decent in terms of value
Pros:

Breakfast good value

Cons:

Pool pretty small and not much shade

2026-02-14 via Nuitee
J
Jo couple nz
6
Good location
Pros:

The breakfast was great

Cons:

Place was looking tired

2026-02-13 via Nuitee
I
Igor Cvelbar family_with_children si
7
Pros:

Lokacija

2026-02-13 via Nuitee
R
Ricardo family_with_children tt
9
2026-02-13 via Nuitee
R
Richardson couple au
7
2026-02-12 via Nuitee
H
Holly family_with_children au
6
We found the hotel to be a family friendly holiday venue, which was relatively cost effective.
Pros:

I liked that we got upgraded to a room with a view. We also loved having access to the pool, given it was very hot in Perth.
The location was convenient for us to walk to the city and enjoy urban city life.

Cons:

The furniture in the foyer and entrance is fairly run down, and did not give a great impression.
I also feel that you need to work on the signage in the hotel. During my stay I accidently walked into the fire exit walkway, trying to access the pool facility. I was trapped inside and as I had no phone, I couldn't get anybody to help. Thankfully I managed to walk 13 floors to exit the building! This seems like a pretty major hazard in your facility.

2026-02-12 via Nuitee
G
Gemma family_with_children au
8
Great value for money
Pros:

Pool was great! Staff lovely, breakfast was tasty

Cons:

Pool all being one depth with no ledge or anything. it was to deep for me to stand and with our 10 month old baby

2026-02-12 via Nuitee
Z
Zabih extended_group au
1
The place is too old. This stuff is not good not good at all.
Pros:

I like nothing there man. That place is is old. Everything is bad whole place to smell.

Cons:

I didn’t like anything. I didn’t like nothing there. It’s just it’s old place. That’s all. I would never recommend that to anyone.

2026-02-12 via Nuitee
N
Natasha couple au
8
2026-02-12 via Nuitee
J
Jessica couple au
4
Amazing location - very basic room - comfy bed - lousy shower
Pros:

Incredible location - so close to Daniel’s Doughnuts!!

Cons:

Our door lock didn’t work, got moved to another room that hadn’t been cleaned, broken glass all over the bathroom floor that had been walked through the carpet. Night Duty Manager was amazing - Day duty manager extremely rude. Got two cans of Coke Zero for all our troubles

2026-02-12 via Nuitee
V
Vanessa family_with_children au
7
Nice stay but not value for money.
Pros:

Location was good. Meals where very good.

Cons:

No bed side lamps.
Bed not very comfortable

2026-02-11 via Nuitee
H
Harsimranjeet couple au
2
2026-02-09 via Nuitee
L
Lisa family_with_children au
8
2026-02-09 via Nuitee
M
Misty family_with_children au
7
Old, cheap, it’s fine.
Pros:

This is an older style property, hence the cheaper price per night. Had a very comfortable sleep in a quiet room. The staff are fine and the hotel is fine for what you pay. Would stay here again.

Cons:

The breakfast is pretty bad. The entire breakfast space including dining and food areas were swarming with mosquitoes. Had a quick 15 minute breakfast and came away with many mosquito bites. There were bugs sitting on the food as well. Zero accommodations for food allergies and the breakfast isn’t that great to be honest.

2026-02-09 via Nuitee
T
Tabetha family_with_children au
10
2026-02-09 via Nuitee
L
Leah family_with_children au
6
2026-02-08 via Nuitee
A
Andrea couple au
9
Had a lovely relaxing stay
Pros:

Pool

Cons:

People where smoking on my floor one one of the days

2026-02-08 via Nuitee
L
Lee family_with_children au
8
2026-02-08 via Nuitee
C
craig couple au
3
Won’t be back No water pressure - no food - atmosphere like a ghost town
Pros:

Location

Cons:

Water pressure

2026-02-08 via Nuitee