The Angel Hotel

Hotels
7.8 (7951 reviews)
Castle Street , Cardiff , GB
+44 29 2064 9200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift out of order
Need for renovation

Categories

Cleanliness
7.49
Several reviews mentioned the hotel was tired and in need of renovation.
Service
8.46
Staff were described as friendly and helpful in multiple reviews.
Location
8.5
Reviews consistently highlighted the great location, close to the city center.
Room Quality
7.45
Some reviews mentioned rooms were cold and in need of refurbishing.
Amenities
7.78
The lift issues negatively impacted the experience; otherwise, amenities were acceptable.
Value for Money
7.94
General sentiment viewed the hotel as good value considering location.
Food and Beverage
6.99
Breakfasts received mixed reviews, indicating it could be improved.
Overall Experience
7.76
Reviews were mixed but overall satisfactory; location and staff were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Historic Charm and Modern Comfort

Prime Location: Nestled next to Cardiff Castle and a stone's throw from Principality Stadium, The Angel Hotel provides a picturesque backdrop for your stay.

Elegant Dining: Indulge in exquisite cuisine at Castell’s Restaurant and sip on cocktails at the chic Angel Bar.

Convenience at Your Fingertips: With free Wi-Fi, on-site parking, and proximity to Cardiff's attractions and transportation hubs, your stay at The Angel Hotel promises both luxury and convenience.

Book now to experience the perfect blend of historic charm and modern comfort at The Angel Hotel.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.

Pets are welcome - there is a £15 per pet per stay supplement. Also a £100 damage deposit is required at check in- this is returned at check out - minus the £15 supplement & and any damage.

Pets are welcome to be in your room, bar & lounge areas - pets are not permitted in the main restaurant.

All minors must be accompanied by an adult aged 18 or over.

If an extra bed is required please call The Angel Hotel to confirm. Subject to availability.

The entire hotel is non-smoking - any evidence of smoking in the room will result in a £250 fine.

Please note table reservations are required for breakfast and dinner times.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

7.8
Based on 7951 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 7.78
Value for Money: 7.94
Food and Beverage: 6.99
Overall Experience: 7.76
M
Martyn • solo_traveller • gb
9
2026-09-19 • via Nuitee
J
Jithendra Thenuwara • solo_traveller • gb
5
Ok value
Pros:

Great location and staff are very friendly

Cons:

Very old building inside and out, interior very dated, good do with a redesign to align with other hotels in the same range.

2026-09-19 • via Nuitee
R
Richard • extended_group • gb
5
Reasonable value for money
Pros:

Breakfast very good

Cons:

Tv not working
Dust and cobwebs in room

2026-09-18 • via Nuitee
G
George • couple • gb
10
2026-09-18 • via Nuitee
R
Rosemary • solo_traveller • gb
9
Pros:

This hotel has great character. It is a little faded but I love that vibe. It was fabulous to sit in the lounge area and admire the gorgeous ceiling. It is in a great location within easy walking distance of town centre and train and bus stations.

2026-09-18 • via Nuitee
J
Jacqueline • couple • gb
10
Great stay
Pros:

Lovely property

Cons:

There wasn’t anything we didn’t like

2026-09-17 • via Nuitee
W
Wareham • solo_traveller • gb
9
2026-09-17 • via Nuitee
K
Katherine • solo_traveller • gb
4
Pros:

Location of hotel

Cons:

Its very old building,lift did not sound healthy and rooms are dated

2026-09-15 • via Nuitee
O
Oscar • couple • gb
9
Great stay would come again, breakfast was fab too and staff were great.
Pros:

Staff were so friendly and helpful.

Cons:

Broken tile in bathroom

2026-09-15 • via Nuitee
O
Om • solo_traveller • gb
5
Okay
Pros:

No Ac

Cons:

Staff mentioned kitchen closed at 8.00. It actually closes at 8.30pm. Staff reluctant to allow me to ask for dinner from chef. Staff to be more friendly.

2026-09-15 • via Nuitee
B
Beverley • couple • gb
10
Loved it.
Pros:

Location
Breakfast

Cons:

Nothing

2026-09-14 • via Nuitee
L
Leanne • couple • gb
5
2026-09-14 • via Nuitee
L
leanne • family_with_children • gb
5
Pros:

Location great comfy room

Cons:

It's a bit dated could do with a revamp.

2026-09-14 • via Nuitee
D
Duncan • couple • gb
6
2026-09-14 • via Nuitee
M
Mark • couple • gb
5
Great location, friendly staff, however hotel needs refurbishing!
Pros:

Central position, car parking and staff were excellent

Cons:

Hotel is tired and needs updating. Hole in the ceiling and bucket catching water in corridor on the 3rd floor!

2026-09-13 • via Nuitee
G
Gary • family_with_children • gb
4
2026-09-13 • via Nuitee
F
FAHAD • family_with_children • kw
8
2026-09-13 • via Nuitee
A
Aodán • solo_traveller • ie
5
2026-09-13 • via Nuitee
S
sean • solo_traveller • gb
9
2026-09-12 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Large room,Comfy bed,good shower.

Cons:

Nothing. Except the hallways felt like the heating was on & were overly warm. But that was a minor gripe.

2026-09-11 • via Nuitee