The Angel Hotel

Hotels
7.8 (7626 reviews)
Castle Street , Cardiff , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift out of order
Need for renovation

Categories

Cleanliness
7.49
Several reviews mentioned the hotel was tired and in need of renovation.
Service
8.46
Staff were described as friendly and helpful in multiple reviews.
Location
8.5
Reviews consistently highlighted the great location, close to the city center.
Room Quality
7.45
Some reviews mentioned rooms were cold and in need of refurbishing.
Amenities
7.78
The lift issues negatively impacted the experience; otherwise, amenities were acceptable.
Value for Money
7.94
General sentiment viewed the hotel as good value considering location.
Food and Beverage
6.99
Breakfasts received mixed reviews, indicating it could be improved.
Overall Experience
7.76
Reviews were mixed but overall satisfactory; location and staff were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Historic Charm and Modern Comfort

Prime Location: Nestled next to Cardiff Castle and a stone's throw from Principality Stadium, The Angel Hotel provides a picturesque backdrop for your stay.

Elegant Dining: Indulge in exquisite cuisine at Castell’s Restaurant and sip on cocktails at the chic Angel Bar.

Convenience at Your Fingertips: With free Wi-Fi, on-site parking, and proximity to Cardiff's attractions and transportation hubs, your stay at The Angel Hotel promises both luxury and convenience.

Book now to experience the perfect blend of historic charm and modern comfort at The Angel Hotel.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.

Pets are welcome - there is a £15 per pet per stay supplement. Also a £100 damage deposit is required at check in- this is returned at check out - minus the £15 supplement & and any damage.

Pets are welcome to be in your room, bar & lounge areas - pets are not permitted in the main restaurant.

All minors must be accompanied by an adult aged 18 or over.

If an extra bed is required please call The Angel Hotel to confirm. Subject to availability.

The entire hotel is non-smoking - any evidence of smoking in the room will result in a £250 fine.

Please note table reservations are required for breakfast and dinner times.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 7626 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 7.78
Value for Money: 7.94
Food and Beverage: 6.99
Overall Experience: 7.76
K
Katrina • extended_group • gb
1
Poor sleep due to extremely warm room.
Pros:

Good Location

Cons:

No AirCon on the hottest day of the year, only one fan for two people in single beds (should have one each). Paid over £200 for the room. Paint work sad and very dated, could do with an overhaul Do not even think of staying here in the summer, get something with AirCon.

2026-06-27 • via Nuitee
T
Tracy Vane • solo_traveller • gb
7
2026-06-27 • via Nuitee
A
Ashley • couple • gb
4
Pros:

Excellent location for our needs

Cons:

Heating was on full in all corridors and rooms during a 30 degree heatwave and provided a small fan to compensate

2026-06-27 • via Nuitee
B
Bridget Bridgeman • solo_traveller • gb
3
Pros:

The location was good for the castle concert.

Cons:

I appreciate it's an old building but the heat indoors was unbearable we had a fan which was useless and couldn't open the window. We had to wet towels too try and cool down. The worst night ever.

2026-06-27 • via Nuitee
L
Lorna • couple • gb
6
2026-06-26 • via Nuitee
L
Llewelyn • solo_traveller • gb
9
Fantastic stay - Comfy beds and a great breakfast
Pros:

The bed was the comfiest I've been in and the breakfast was lovely.

Cons:

The Aircon wasn't working

2026-06-26 • via Nuitee
S
Sharon • solo_traveller • gb
8
2026-06-26 • via Nuitee
F
Francis • family_with_children • ie
10
I will be staying again because of how the staff treated us and all the comforts in the hotel
Pros:

Location was fabulous. Near the park and close to all things of interest.

2026-06-26 • via Nuitee
A
Allison • solo_traveller • gb
5
It was what we needed that night but wouldn’t recommend it
Pros:

The area was good, close to town and close to Blackweir gardens where we were going

Cons:

The room was to expensive for what it was £245 for a suit but it wasn’t anything special. Curtains coming off the rails.

2026-06-26 • via Nuitee
A
Alessandra • solo_traveller • gb
10
Great building and location
Pros:

The location is central, perfect to reach any point of interest. The outlook of the building and the rooms are great to enjoy the area and the context. Staff are very friendly and helpful. Really enjoyed my stay!

Cons:

There was nothing I did not like.

2026-06-26 • via Nuitee
A
Anthony • couple • gb
5
Disappointed
Pros:

It was very close to where we needed to be

Cons:

£243 for one night for somewhere that was very much in need of upgrading to modern standards for really not worth the money.

2026-06-26 • via Nuitee
C
Camilla • solo_traveller • se
5
2026-06-26 • via Nuitee
A
Andrew • couple • gb
2
Could be so much better
Pros:

Staff

Cons:

Outdated. Poorly equipped for the heat, not comfortable and very overpriced

2026-06-26 • via Nuitee
K
Katherine • solo_traveller • gb
3
Urine smelly stuffy room
Pros:

The staff were very friendly, the location, the size of the room. Apparantley we were upgraded to a deluxe rather than the standard.
Not too sure what a standard would of been.
I found the bed to be comfortable.

Cons:

So... i do have to bear in mind that we stayed on a day where there was a heatwave and hitting over 30 degrees.
Rooms dont have AC although knew this at point of booking. 1 fan got put in the room however we couldnt open the windows so the room was stuffy and just blowing hot air around. On arrival of the room we opened the door and a strong odour of urine greeted us. Water in the room would of been nice. Rooms are dated but again expected this after reading reviews. Bathroom was slippy and the shower curtain did not really prevent water exiting from the bath / shower.
Due to a big gig being on i paid £265 for one night here and just had to lump it as we needed somewhere to stay. I am reasonable in the fact staff cannot control a heatwave but i think there could of been more measures in place to help guests have a more pleasent stay.
Regardless of a gig i see it as ive spent 265 for one night and it was on the same level as the city centre travelodge if not worse.

2026-06-25 • via Nuitee
T
True Duck Uz • solo_traveller • fr
7
Agréable, mais malheureusement sans climatiseur
Pros:

Le personnel est vraiment disponible et agréable.
Son emplacementest vraiment ideal...

Cons:

Dommage que l'établissement ne dispose pas de climatiseur dans les parties communes et dans les chambres.. sinon, ca aurait été au top

2026-06-25 • via Nuitee
R
Ruta • solo_traveller • lt
9
Pros:

Location , nice old hotel

Cons:

Too expensive, bathroom needs renovation as well as the room

2026-06-25 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-06-25 • via Nuitee
A
Amanda • couple • gb
8
Staff were lovely, breakfast was very good - very VERY good location and would recommend - but it is old - no air con (b
Pros:

Very good location - very easy to find and lots of parking nearby (Sophia Gardens Car Park for bigger vehicles - really lovely)

Cons:

It was just very expensive but it’s because there was a concert on - looking at the prices when there’s no concert they look a little more sensible - it’s a little tired and needs some cosmetic attention but it’s old and it’s rustic

2026-06-25 • via Nuitee
E
Eleri • extended_group • gb
5
2026-06-25 • via Nuitee
B
Blackham • solo_traveller • gb
8
Pros:

Location

2026-06-25 • via Nuitee