The Angel Hotel

Hotels
7.8 (7478 reviews)
Castle Street , Cardiff , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift out of order
Need for renovation

Categories

Cleanliness
7.49
Several reviews mentioned the hotel was tired and in need of renovation.
Service
8.46
Staff were described as friendly and helpful in multiple reviews.
Location
8.5
Reviews consistently highlighted the great location, close to the city center.
Room Quality
7.45
Some reviews mentioned rooms were cold and in need of refurbishing.
Amenities
7.78
The lift issues negatively impacted the experience; otherwise, amenities were acceptable.
Value for Money
7.94
General sentiment viewed the hotel as good value considering location.
Food and Beverage
6.99
Breakfasts received mixed reviews, indicating it could be improved.
Overall Experience
7.76
Reviews were mixed but overall satisfactory; location and staff were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Historic Charm and Modern Comfort

Prime Location: Nestled next to Cardiff Castle and a stone's throw from Principality Stadium, The Angel Hotel provides a picturesque backdrop for your stay.

Elegant Dining: Indulge in exquisite cuisine at Castell’s Restaurant and sip on cocktails at the chic Angel Bar.

Convenience at Your Fingertips: With free Wi-Fi, on-site parking, and proximity to Cardiff's attractions and transportation hubs, your stay at The Angel Hotel promises both luxury and convenience.

Book now to experience the perfect blend of historic charm and modern comfort at The Angel Hotel.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.

Pets are welcome - there is a £15 per pet per stay supplement. Also a £100 damage deposit is required at check in- this is returned at check out - minus the £15 supplement & and any damage.

Pets are welcome to be in your room, bar & lounge areas - pets are not permitted in the main restaurant.

All minors must be accompanied by an adult aged 18 or over.

If an extra bed is required please call The Angel Hotel to confirm. Subject to availability.

The entire hotel is non-smoking - any evidence of smoking in the room will result in a £250 fine.

Please note table reservations are required for breakfast and dinner times.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 7478 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 7.78
Value for Money: 7.94
Food and Beverage: 6.99
Overall Experience: 7.76
E
Elisabeth solo_traveller nl
9
Great location
Pros:

Nice room

Cons:

No airconditioning

2026-05-31 via Nuitee
A
Antonella couple it
6
2026-05-30 via Nuitee
L
Lucilia solo_traveller gb
8
Good enough for 1 night
Pros:

Great location and very friendly staff

Cons:

It’s bit dated and really old furniture! Needs a refurbishment

2026-05-30 via Nuitee
S
Sharan family_with_children gb
7
Good, apart from the extremely hot room!
Pros:

Location is excellent, breakfast very good
Staff were friendly and helpful.

Cons:

It was a very hot few days during our stay. Our room was extremely hot, therefore, uncomfortable. Our window would not stay open and the fan was no good at all!! If there had been a fan that gave off any cool air it would have been bearable!

2026-05-30 via Nuitee
P
Phil solo_traveller gb
7
A stay at The Angel.
Pros:

The staff were excellent. Nothing was too much trouble.

Excellent situation - I've stayed there many times.

Cons:

The hotel is now dated and in need of a full face-lift.

No air conditioning, although a tower fan was provided.

2026-05-29 via Nuitee
F
Francis family_with_children ie
10
I’ll be staying here again and very much looking forward to it.
Pros:

The comfort level in the room. The peace and quiet of this place was amazing

Cons:

Nothing not to like

2026-05-29 via Nuitee
R
robert solo_traveller gb
10
Pros:

A famous old hotel in the city. Well worth the stay

Cons:

My room had no decor. Siggest some art,l on the wall perhaps of the city.

2026-05-29 via Nuitee
D
Debbie solo_traveller gb
5
2026-05-29 via Nuitee
H
HAPPY-TRAVELLER1966 Business
2
Terrible bedroom
Pros:

Absolutely appalling bedroom. Window unable to open and rotten in situ , PAT testing out of date on all electrical appliances , mould around bath , blanket of cobwebs around bathroom window , stained carpets etc
Needs a major clean and upgrade

2026-05-28 via Tripadvisor
M
Michelle couple gb
7
Location and value for money
Pros:

Location

2026-05-28 via Nuitee
R
Rose solo_traveller gb
10
2026-05-28 via Nuitee
R
Renate solo_traveller nl
8
Pros:

Dichtbij het kasteel en het centrum

2026-05-27 via Nuitee
H
Hughes couple gb
10
2026-05-27 via Nuitee
S
Sargent solo_traveller gb
4
Cons:

Rubbish found in the room. With the hotel weather the temperature was unbearable fan provided inadequate.

2026-05-27 via Nuitee
J
Jonathan couple gb
8
Good
Pros:

Loc. And staff

Cons:

A bit tired re decor

2026-05-27 via Nuitee
M
Mike solo_traveller gb
8
2026-05-27 via Nuitee
T
Theresa solo_traveller gb
6
Pros:

Breakfast was nice.
Very good location.

Cons:

Entrance hall/stairs/chandeliers are all nice, everything else is just a bit tatty.
After checkout we couldn't buy a drink whilst waiting for our train even though the poster says open from 10am until late

2026-05-26 via Nuitee
H
Hannah solo_traveller gb
7
2026-05-26 via Nuitee
D
Dave solo_traveller gb
9
COAT HANGERS!
Pros:

2 wardrobes & a total of 12 coat hangers an exceptional effort & a record,good bathroom with bath & shower,good size room & the hotel is in a great location.

Cons:

Couple of small items of rubbish on the floor & rubbish toilet paper.

2026-05-26 via Nuitee
C
Catherine couple au
10
Pros:

Great location opposite the castle. Staff were friendly and helpful.

2026-05-26 via Nuitee