The Angel Hotel

Hotels
7.8 (7842 reviews)
Castle Street , Cardiff , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift out of order
Need for renovation

Categories

Cleanliness
7.49
Several reviews mentioned the hotel was tired and in need of renovation.
Service
8.46
Staff were described as friendly and helpful in multiple reviews.
Location
8.5
Reviews consistently highlighted the great location, close to the city center.
Room Quality
7.45
Some reviews mentioned rooms were cold and in need of refurbishing.
Amenities
7.78
The lift issues negatively impacted the experience; otherwise, amenities were acceptable.
Value for Money
7.94
General sentiment viewed the hotel as good value considering location.
Food and Beverage
6.99
Breakfasts received mixed reviews, indicating it could be improved.
Overall Experience
7.76
Reviews were mixed but overall satisfactory; location and staff were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Historic Charm and Modern Comfort

Prime Location: Nestled next to Cardiff Castle and a stone's throw from Principality Stadium, The Angel Hotel provides a picturesque backdrop for your stay.

Elegant Dining: Indulge in exquisite cuisine at Castell’s Restaurant and sip on cocktails at the chic Angel Bar.

Convenience at Your Fingertips: With free Wi-Fi, on-site parking, and proximity to Cardiff's attractions and transportation hubs, your stay at The Angel Hotel promises both luxury and convenience.

Book now to experience the perfect blend of historic charm and modern comfort at The Angel Hotel.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.

Pets are welcome - there is a £15 per pet per stay supplement. Also a £100 damage deposit is required at check in- this is returned at check out - minus the £15 supplement & and any damage.

Pets are welcome to be in your room, bar & lounge areas - pets are not permitted in the main restaurant.

All minors must be accompanied by an adult aged 18 or over.

If an extra bed is required please call The Angel Hotel to confirm. Subject to availability.

The entire hotel is non-smoking - any evidence of smoking in the room will result in a £250 fine.

Please note table reservations are required for breakfast and dinner times.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

7.8
Based on 7842 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 7.78
Value for Money: 7.94
Food and Beverage: 6.99
Overall Experience: 7.76
A
Alan couple gb
8
Excellent location and value for money.
Pros:

Breakfast was excellent with super staff. Beautiful old style hotel , showing its age a little.

Cons:

Air conditioning would have been good.

2026-08-09 via Nuitee
C
Christopher couple gb
5
We got what we paid for but comfortable
Pros:

The location is perfect for a night in Cardiff City centre
Staff are friendly
Hotel is clean and welcoming

Cons:

Our room was comfortable but basic in need of refurbishing
The toilet wasn’t clean on our arrival and the bathroom sink once the plug pushed in would reopen
Feel our great deal gave us what we paid for in such a Grand Hotel it was a shame,
We’ve stayed before in a much nicer room!

2026-08-08 via Nuitee
S
Sandra couple nl
6
Net hotel dicht in centrum
Pros:

Hele goeie ligging en goed ontbijt

Cons:

Veel te heet op de kamer , geen airco , beetje gedateerde kamer

2026-08-08 via Nuitee
M
Miguel solo_traveller pt
1
Cons:

Although the hotel is pleasant and in a great location, I will never stay there again. My original booking was from 5 August 2026 to 9 August 2026, but I changed it to check out on 8 August 2026. When I arrived at the hotel, I was told that Booking.com hadn’t processed the change and my booking was still until the 9th. I accepted this, paid for the stay until the 9th and adjusted my plans. On the 8th, I was told that I would have to leave because the Booking.com booking had been changed, that they would issue a refund, and that I would have to check out. I said I didn’t want the refund and that I would stay untilthe 9th as planned. I was told that the hotel was fully booked and that I had 15 minutes to have a shower and pack my things. They made no effort to try to sort things out and didn’t even offer an apology.

2026-08-08 via Nuitee
K
kelly couple gb
8
Pros:

Location

2026-08-08 via Nuitee
N
Nataliia solo_traveller ru
9
Pros:

Прекрасное местоположение

Cons:

Под уставший номерной фонд

2026-08-08 via Nuitee
P
Peter couple ee
7
Excellent location, in the centre, opposite the castle entrance.
Pros:

Excellent location.
Surprisingly quiet considering the central location.
Building is an historic architectural gem that must have been spectacular when built - the main staircase is stunning.
Cheerful, pleasant and helpful staff.
The mushrooms at breakfast were delicious.
Kettle, tea and coffee in the room was great.

Cons:

The coffee at breakfast was undrinkable.
The building needs repair and decoration - the interior is old, tired and in need of modernization or restoration.
Only 1 lift worked and it can carry 4 guests or 2 guests with luggage.
Carpets are new but the floors slope and are uneven.

2026-08-08 via Nuitee
M
Messenger solo_traveller gb
5
Pros:

Nice location

Cons:

Didn't have a shower cubicle only shower over the bath which wasn't ideal if you are of a certain age hard to get in and out the rooms need updating new carpets and new furniture in bedrooms

2026-08-08 via Nuitee
R
RODRIGO solo_traveller vn
10
Pros:

Room size is excellent, and the location is great

2026-08-07 via Nuitee
A
Alim solo_traveller gb
8
Pros:

Location and reception good👍 but l recommend need

Change fan because fan low quality

Cons:

Fan.

2026-08-07 via Nuitee
J
Julian couple gb
8
2026-08-07 via Nuitee
C
cole couple gb
10
2026-08-07 via Nuitee
J
joanne solo_traveller gb
9
Pros:

The location is great for cardiff castle, we stayed during the heatwave and was really happy as there was a fan in the room

Cons:

Window could do with being able to open more, but understand its an old building and for safety reasons.

2026-08-06 via Nuitee
M
Martin solo_traveller gb
8
Pros:

All good apart from the car Parking promo code didn't work so parking was £32 for 24 hours.

Cons:

Exelent location.

2026-08-06 via Nuitee
M
Maria solo_traveller se
6
2026-08-06 via Nuitee
S
Sean solo_traveller gb
8
2026-08-06 via Nuitee
G
Gavin couple gb
10
2026-08-06 via Nuitee
S
Samantha solo_traveller gb
7
Good location for all the action
Pros:

Perfect central location. Budget friendly

Cons:

Found empty sweet wrappers in the room. Wasn't cleaned well. Bathroom had a horrible drains smell. No parking despite advertised

2026-08-06 via Nuitee
G
Gavin solo_traveller gb
10
2026-08-06 via Nuitee
B
Barry solo_traveller gb
10
2026-08-06 via Nuitee