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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Internet access
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Wine release events
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Reception hall
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comfort
Prime Location: Nestled next to Cardiff Castle and a stone's throw from Principality Stadium, The Angel Hotel provides a picturesque backdrop for your stay.
Elegant Dining: Indulge in exquisite cuisine at Castell’s Restaurant and sip on cocktails at the chic Angel Bar.
Convenience at Your Fingertips: With free Wi-Fi, on-site parking, and proximity to Cardiff's attractions and transportation hubs, your stay at The Angel Hotel promises both luxury and convenience.
Book now to experience the perfect blend of historic charm and modern comfort at The Angel Hotel.
Guests are advised the same card that was used to make the booking will be required to take the payment.
Pets are welcome - there is a £15 per pet per stay supplement. Also a £100 damage deposit is required at check in- this is returned at check out - minus the £15 supplement & and any damage.
Pets are welcome to be in your room, bar & lounge areas - pets are not permitted in the main restaurant.
All minors must be accompanied by an adult aged 18 or over.
If an extra bed is required please call The Angel Hotel to confirm. Subject to availability.
The entire hotel is non-smoking - any evidence of smoking in the room will result in a £250 fine.
Please note table reservations are required for breakfast and dinner times.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 2 years old to 16 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Half of Wales descended on Cardiff on a very wet Wednesday for the Deftones gig at Utilita, and this was a late decision booking. Price seemed very reasonable for a twin room with all the facilities I'd hope for.
Initial impressions weren't great, as the empty corridors were reminiscent of The Shining, but I actually took a real shine (pun intended) to the place and felt very relaxed. The room was big and spacious, as was the bathroom. Views from the windows were nice. The electric heater warmed the room and dried damp clothes excellently. The bed was comfy, and the high-pressure hot shower was much needed and appreciated the next morning. I would definitely hope to stay again for any returning visits I make, assuming the price is similar.
When we left in the morning there was an old guy cleaner who was really friendly and cheerful, and reception was cheerful and friendly also, I would definitely rate the staff highly.
Finding out room was no easy task! Some lifts were out of order, and we walked into a few dead ends before finding our room was behind an extra set of doors, but we did laugh about it rather than being actually frustrated.
Being a listed building, the windows had additional layering, and half didn't seem to open at all, which I imagine would make room temperatures pretty unbearable in hot weather, just as a precautionary warning for summertime guests.
Didn't seem to be any wifi available, which wouldn't normally bother me but my phone signal seemed to be minimal also, so be warned if you are reliant on such things.
Central location
Needs refurbiahing
Great helpful staff
Mattress was not suitable for sleeping on we had to sleep the first night on the floor. They did move us to another room which was much better.
Location
Wasn’t the cleanest and it had the oldest worse broken spring mattress I’ve ever slept on
De entree is haast koninklijk zo mooi! Kamer was erg ruim. Alles is schoon en netjes! Zeer vriendelijk personeel. Ontbijt is goed en het diner was heerlijk! Ik heb kippenborst gegeten... zalig! De locatie tegen het centrum aan. Snachts is het er stil
Matras was aan de zachte kant en het was warm op de kamer. Er kon maar 1 raam op klein kiertje open worden gedaan. De temperatuur wordt centraal geregeld
Great location for the event we attended with parking only 30 mtrs away
Nothing
breakfast was good
think front staff are rude
How tidy it was and staff were grateful
Close to the city
Hotel is a bit dated
Welcoming staff, baths with plenty of hot water, central location. Good value.
Bedrooms overheated
Great staff, great location, and spotlessly clean.
Tired decor unsurprisingly in an old and once very grand hotel. It still seems to retain some charm though.
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