The Angel Hotel

Hotels
7.8 (7172 reviews)
Castle Street , Cardiff , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift out of order
Need for renovation

Categories

Cleanliness
7.49
Several reviews mentioned the hotel was tired and in need of renovation.
Service
8.46
Staff were described as friendly and helpful in multiple reviews.
Location
8.5
Reviews consistently highlighted the great location, close to the city center.
Room Quality
7.45
Some reviews mentioned rooms were cold and in need of refurbishing.
Amenities
7.78
The lift issues negatively impacted the experience; otherwise, amenities were acceptable.
Value for Money
7.94
General sentiment viewed the hotel as good value considering location.
Food and Beverage
6.99
Breakfasts received mixed reviews, indicating it could be improved.
Overall Experience
7.76
Reviews were mixed but overall satisfactory; location and staff were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Historic Charm and Modern Comfort

Prime Location: Nestled next to Cardiff Castle and a stone's throw from Principality Stadium, The Angel Hotel provides a picturesque backdrop for your stay.

Elegant Dining: Indulge in exquisite cuisine at Castell’s Restaurant and sip on cocktails at the chic Angel Bar.

Convenience at Your Fingertips: With free Wi-Fi, on-site parking, and proximity to Cardiff's attractions and transportation hubs, your stay at The Angel Hotel promises both luxury and convenience.

Book now to experience the perfect blend of historic charm and modern comfort at The Angel Hotel.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.

Pets are welcome - there is a £15 per pet per stay supplement. Also a £100 damage deposit is required at check in- this is returned at check out - minus the £15 supplement & and any damage.

Pets are welcome to be in your room, bar & lounge areas - pets are not permitted in the main restaurant.

All minors must be accompanied by an adult aged 18 or over.

If an extra bed is required please call The Angel Hotel to confirm. Subject to availability.

The entire hotel is non-smoking - any evidence of smoking in the room will result in a £250 fine.

Please note table reservations are required for breakfast and dinner times.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 7172 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 7.78
Value for Money: 7.94
Food and Beverage: 6.99
Overall Experience: 7.76
J
Jacqueline couple fr
7
Très bon séjour malgré quelques inconvénients
Pros:

Très bon petit déjeuner Emplacement excellent
Le cachet ancien

Cons:

Petit problème d’éclairage
Comfort de la literie

2026-04-18 via Nuitee
K
K Row solo_traveller gb
6
Pros:

Staff very friendly. Good breakfast. Drinks at bar well priced

Cons:

Room very dated and overdue a refurbishment. All curtains open on 3 windows in a sun facing room meant room was like a sauna. No opening windows. Probably best to close curtains on 2 windows to prevent excess heat.

2026-04-18 via Nuitee
N
Nant couple gb
10
2026-04-18 via Nuitee
M
Melanie couple gb
8
Pros:

Convenient, friendly, clean

Cons:

Bit old fashioned and dated

2026-04-18 via Nuitee
E
Eamonn couple ie
5
Lovely city good location hotel very basic
Pros:

Location great

Cons:

Hotel needs a complete revamp

2026-04-18 via Nuitee
S
Stuart couple gb
8
Very nice thanks
Pros:

Loved the building good size room comfy bed, lovely entrance reception

Cons:

It's fine maybe pictures of cardiff in the rooms lots of them, ie old picture's they make rooms more inviting

2026-04-18 via Nuitee
S
Slaley solo_traveller gb
7
2026-04-17 via Nuitee
T
Tony solo_traveller gb
10
Big birthday
Pros:

Great position. Was lovely to be up graded. Staff were lovely.

Cons:

The breakfast could have been a little bit hotter.

2026-04-17 via Nuitee
R
Rosalind Marie solo_traveller gb
9
Pros:

Value and location

2026-04-17 via Nuitee
H
Heather dawn solo_traveller gb
7
2026-04-17 via Nuitee
A
anthony solo_traveller gb
7
2026-04-17 via Nuitee
R
Rebecca couple gb
7
2026-04-17 via Nuitee
J
Josh couple gb
7
Outdated but still worth the money!
Pros:

Friendly staff. Fantastic breakfast and ideal location

Cons:

Quite outdated, bathroom had a blood stain going up the door. Very cold and windows weren’t great at keeping in heat and noise out

2026-04-16 via Nuitee
M
Michael couple gb
10
2026-04-16 via Nuitee
C
Carol extended_group gb
10
2026-04-16 via Nuitee
L
Liam solo_traveller gb
4
2026-04-16 via Nuitee
couple gb
7
2026-04-15 via Nuitee
H
Hefin extended_group gb
7
2026-04-14 via Nuitee
S
Stephen solo_traveller gb
7
Cardiff trip
Pros:

Location

Cons:

Property could do with updating looks tired

2026-04-14 via Nuitee
P
Paul couple gb
2
You get what you pay for. Good location, poor service and facilities.
Pros:

Good location in the heart of Cardiff.

Cons:

Our room was freezing cold. The window was half double glazed making the temperature really uncomfortable meaning we got a terrible nights sleep.
When we told reception about this at check, the person didn’t seem bothered and said they were waiting on a refurb and that it’s an old building.

2026-04-13 via Nuitee