NH Collection Madrid Colón

Hotels
NH Collection
9.2 (1609 reviews)
Marqués de Zurgena, 4 , Madrid , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Great location
Cons:
High breakfast price
Wi-Fi issues
Aging carpets

Categories

Cleanliness
8.65
The carpets and hallways are in need of renovation.
Service
9.62
Staff were very helpful and friendly throughout the stay.
Location
10
Superb location in central Madrid, ideal for exploring the area.
Room Quality
9.11
Rooms were comfortable, but one guest mentioned issues with the shower.
Amenities
9.14
Good amenities but some guests mentioned lack of Wi-Fi signal in rooms.
Value for Money
8.6
High price for breakfast and some amenities, perceived as expensive.
Food and Beverage
8.65
Breakfast was good, but some found it overpriced.
Overall Experience
9.84
Overall a very comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:58

Property Description

Luxurious Accommodations
NH Collection Madrid Colón offers elegant and modern rooms equipped with Nespresso machines, flat-screen TVs, and rain-effect showers. Enjoy complimentary high-speed WiFi and a laptop safe during your stay.

Convenient Location
Situated near Plaza Colón, this hotel is within walking distance of major attractions like the Prado Museum and the designer shops of the Golden Mile. Explore Madrid easily with Recoletos Train Station just 400 meters away.

Relaxation and Dining
Unwind at the roof terrace with a seasonal outdoor pool or in the peaceful central courtyard. Indulge in a healthy breakfast or savor delicious sushi at the hotel's stylish restaurant. Don't miss the early-morning coffee and pastry service for a delightful start to your day.

Experience luxury and convenience at NH Collection Madrid Colón. Book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The cost per pet is per pet per night.
Please note that pets are only allowed upon request and subject to approval. Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per night will be applied (maximum of 2 pets per room). Guide dogs free of charge
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 1609 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.84
M
Marco couple pt
10
2026-06-06 via Nuitee
D
Daniel solo_traveller es
6
2026-06-06 via Nuitee
J
Jessica couple gt
10
2026-06-06 via Nuitee
B
benegas couple ar
10
Muy bueno
Pros:

Ubicación y trato del personal, desayuno excelente

Cons:

Malísimo el wifi /caro el bar que comimos unos sándwiches y resultó como comer afuera

2026-06-05 via Nuitee
F
fernando couple ar
10
Excelente Hotel
Pros:

Hotel excelente con personal super amable y servicial, habitacion fabulosa, camadas comodas, baño completo, un desayuno excelente con gran variedad, ubicado en una de las mejores zonas de Madrid

2026-06-04 via Nuitee
M
Marcelo couple es
7
2026-06-04 via Nuitee
M
Matias couple cl
7
2026-06-03 via Nuitee
N
Nancy couple us
10
Cómodo y muy limpio
Pros:

Mucho

Cons:

Todo me gustó

2026-06-03 via Nuitee
M
maria family_with_children co
10
2026-06-02 via Nuitee
P
Paula A couple co
10
Maravilloso.
Pros:

Todo perfecto.

Cons:

Nada…. Todo perfecto.

2026-06-02 via Nuitee
J
Jaime solo_traveller pe
8
Pros:

Ubicacion

Cons:

Precio

2026-06-01 via Nuitee
A
Andrea couple ec
9
Pros:

Ubicación. Habitaciones

Cons:

Precio altísimo por la estadía del Papa

2026-05-31 via Nuitee
H
Haniferm solo_traveller ie
9
2026-05-30 via Nuitee
O
Onur couple ae
9
2026-05-29 via Nuitee
G
GONZALO couple ar
7
Pros:

Está bien ubicada; quizá le vendría bien una actualización; y el aire acondicionado no es lo mejor

Cons:

El aire acondicionado es flojo

2026-05-28 via Nuitee
I
Ivan couple es
10
2026-05-28 via Nuitee
M
Marcelo couple ar
9
Muy buena opción en Madrid. Volveré
Pros:

Amabilidad del personal, muy buena predisposición. La suite Junior es una habitación muy cómoda. La ubicación del Hotel es excelente y el desayuno es también excelente con opciones aptas para celíacos.

Cons:

Estacionamiento muy caro (se entiende por la ubicación). Inicialmente solicité el estacionamiento por 5 estadías, pero lo terminé usando 4 dias y 2 horas, pero solo se cobra por día..
No aceptan dolares americanos.

2026-05-27 via Nuitee
M
Marcela couple cl
7
Muy buen hotel,con dificultades en la operación.
Pros:

La ubicación , la limpieza, el desayuno muy variado y la habitación muy amplia

Cons:

Nuestra habitación daba a una calle donde exactamente al frente hay un edificio en construcción. Advertí que esa situación, además de fea vista, tendría ruido. No me cambiaron y sucedió exactamente eso. Lunes y Martes ruido a las 7:30 AM y cero privacidad , tendría q haber cerrado los black out.
Considero que el hotel debiera advertir esa situación.
El hotel no cuenta con un restaurante, se puede pedir room service que ellos encargan. Impresentable para un hotel de esa categoría. A pesar de haber muchos restaurantes alrededor, el lunes hay muchos cerrados.

2026-05-26 via Nuitee
S
Silvia couple pe
10
Perfecta ubicación
Pros:

Ubicación, atención al cliente, hotel, instalaciones , habitación todo excelente

2026-05-22 via Nuitee
M
Maria Cristina couple es
9
Pros:

Localizaciòn y amabilidad del personal

2026-05-22 via Nuitee