NH Collection Madrid Colón

Hotels
NH Collection
9.2 (1497 reviews)
Marqués de Zurgena, 4 , Madrid , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Great location
Cons:
High breakfast price
Wi-Fi issues
Aging carpets

Categories

Cleanliness
8.65
The carpets and hallways are in need of renovation.
Service
9.62
Staff were very helpful and friendly throughout the stay.
Location
10
Superb location in central Madrid, ideal for exploring the area.
Room Quality
9.11
Rooms were comfortable, but one guest mentioned issues with the shower.
Amenities
9.14
Good amenities but some guests mentioned lack of Wi-Fi signal in rooms.
Value for Money
8.6
High price for breakfast and some amenities, perceived as expensive.
Food and Beverage
8.65
Breakfast was good, but some found it overpriced.
Overall Experience
9.84
Overall a very comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:58

Property Description

Luxurious Accommodations
NH Collection Madrid Colón offers elegant and modern rooms equipped with Nespresso machines, flat-screen TVs, and rain-effect showers. Enjoy complimentary high-speed WiFi and a laptop safe during your stay.

Convenient Location
Situated near Plaza Colón, this hotel is within walking distance of major attractions like the Prado Museum and the designer shops of the Golden Mile. Explore Madrid easily with Recoletos Train Station just 400 meters away.

Relaxation and Dining
Unwind at the roof terrace with a seasonal outdoor pool or in the peaceful central courtyard. Indulge in a healthy breakfast or savor delicious sushi at the hotel's stylish restaurant. Don't miss the early-morning coffee and pastry service for a delightful start to your day.

Experience luxury and convenience at NH Collection Madrid Colón. Book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The cost per pet is per pet per night.
Please note that pets are only allowed upon request and subject to approval. Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per night will be applied (maximum of 2 pets per room). Guide dogs free of charge

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 1497 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.84
F
FRANCISCO couple es
7
2026-04-17 via Nuitee
S
Sperandéo Dall'Acqua family_with_children br
9
Pros:

The location is amazing and the staff very kind

Cons:

I got the XL double room and it was smaller than I expected.

2026-04-17 via Nuitee
A
Aysin extended_group tr
8
2026-04-16 via Nuitee
A
ALPER TOLGA family_with_children tr
10
2026-04-13 via Nuitee
L
laura extended_group es
10
Fantastica.
Pros:

Ubicación. Calidad del hotel, decoracion del hotel. Atencion del personal de Recepción.

2026-04-13 via Nuitee
J
JULIAN solo_traveller es
6
Decepcion
Pros:

El personal.
Magníficos profesionales.

Cons:

Habitación pequeña, vista a un patio interior, falta espacio para ropa, se echa de menos una silla más

2026-04-13 via Nuitee
A
Anna Sofia solo_traveller de
8
2026-04-12 via Nuitee
S
Santiago couple ar
7
2026-04-12 via Nuitee
S
Santiago couple ar
8
2026-04-12 via Nuitee
A
Amy couple us
9
2026-04-11 via Nuitee
K
karina couple ar
9
Pros:

La ubicación. El desayuno. La habitación con balcón era amplia.

2026-04-11 via Nuitee
M
Maria Emilia couple cr
10
2026-04-10 via Nuitee
F
Fafa couple fr
10
2026-04-09 via Nuitee
3
347barbs Friends getaway Providence, Rhode Island
6
Mediocre Hotel in a nice location
Pros:

It’s an ok hotel, not great and not terrible but nothing special at all. Rooms are very small. Bathrooms are quite small as well. Reception was nothing special. The breakfast buffet is excellent however- really outstanding. It’s the location that makes the hotel desirable. I have stayed at much nicer places and probably wouldn’t choose to stay here again if I had a better option.

2026-04-08 via Tripadvisor
J
Jakob couple at
8
2026-04-08 via Nuitee
A
ARMANDO couple br
8
2026-04-07 via Nuitee
E
ENRIQUE family_with_children es
8
2026-04-07 via Nuitee
P
pablo family_with_children ar
10
2026-04-07 via Nuitee
I
Ivana couple es
7
Pros:

Mobiliario de la habitación y limpieza

Cons:

Desayuno excesivamente caro.

2026-04-06 via Nuitee
A
Ana solo_traveller pr
8
2026-04-06 via Nuitee