NH Collection Madrid Colón

Hotels
•
NH Collection
9.2 (1563 reviews)
Marqués de Zurgena, 4 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Great location
Cons:
High breakfast price
Wi-Fi issues
Aging carpets

Categories

Cleanliness
8.65
The carpets and hallways are in need of renovation.
Service
9.62
Staff were very helpful and friendly throughout the stay.
Location
10
Superb location in central Madrid, ideal for exploring the area.
Room Quality
9.11
Rooms were comfortable, but one guest mentioned issues with the shower.
Amenities
9.14
Good amenities but some guests mentioned lack of Wi-Fi signal in rooms.
Value for Money
8.6
High price for breakfast and some amenities, perceived as expensive.
Food and Beverage
8.65
Breakfast was good, but some found it overpriced.
Overall Experience
9.84
Overall a very comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:58

Property Description

Luxurious Accommodations
NH Collection Madrid Colón offers elegant and modern rooms equipped with Nespresso machines, flat-screen TVs, and rain-effect showers. Enjoy complimentary high-speed WiFi and a laptop safe during your stay.

Convenient Location
Situated near Plaza Colón, this hotel is within walking distance of major attractions like the Prado Museum and the designer shops of the Golden Mile. Explore Madrid easily with Recoletos Train Station just 400 meters away.

Relaxation and Dining
Unwind at the roof terrace with a seasonal outdoor pool or in the peaceful central courtyard. Indulge in a healthy breakfast or savor delicious sushi at the hotel's stylish restaurant. Don't miss the early-morning coffee and pastry service for a delightful start to your day.

Experience luxury and convenience at NH Collection Madrid Colón. Book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The cost per pet is per pet per night.
Please note that pets are only allowed upon request and subject to approval. Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per night will be applied (maximum of 2 pets per room). Guide dogs free of charge

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 1563 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.84
F
Felipe • couple • cl
9
2026-05-09 • via Nuitee
T
Tony Hui • couple • us
9
Its ok. But for the value of the room, it’s a little bit pricey.
Pros:

Location ,clean , service, breakfast good.

Cons:

Elevator too small , bathroom too small no place to put your clothes when you take a shower. The room is OK but no place to put your luggages.

2026-05-09 • via Nuitee
M
Marcelo • solo_traveller • br
8
Localização é o ponto alto deste hotel.
Pros:

Apartamento bom. Café da manhã acima da média para os padrões europeus. Localização boa.

Cons:

Box do banheiro sem porta. Funcionários da recepção pouco simpáticos.

2026-05-08 • via Nuitee
M
Mohamed • solo_traveller • ma
3
Passable
Pros:

L’emplacement

Cons:

Il y avait des mauvaises odeurs venant de la douche de la chambre

2026-05-08 • via Nuitee
T
Teress • solo_traveller • ar
9
Pros:

Excelente ubicación, pulcritud, desayuno, personal super amable.
Simpre vuelvo al mismo hotel

2026-05-05 • via Nuitee
I
Ismail • extended_group • fr
8
Professionnel
Pros:

Propre et agréable

2026-05-05 • via Nuitee
C
CAROLINA • family_with_children • es
9
ESTANCIA SATISFACTORIA.
Pros:

LA UBICACION ES MUY BUENA PARA MOVERSE A MUCHOS PUNTOS DE LA CIUDAD. LA HABITACION MUY AMPLIA Y CON SENSACION DE CONFORT.

2026-05-05 • via Nuitee
R
Roberto • couple • ar
9
FANTASTICA
2026-05-04 • via Nuitee
M
Melike Aysu • couple • tr
10
2026-05-03 • via Nuitee
D
Diego • couple • ar
8
2026-05-03 • via Nuitee
M
Marina • solo_traveller • es
10
Мне все понравилось: кровать/подушки удобные, у меня был красивый номер, убрались хорошо, на ресепшене внимательный
Pros:

Локация, чистота, дизайн, отличный завтрак, ресепшен, мини-бар наполнение, просторный санузел

2026-05-02 • via Nuitee
V
Vicente • solo_traveller • es
9
2026-05-02 • via Nuitee
E
Evelyn CdeC • family_with_children • gt
10
Pros:

Great breakfast, great location!

2026-05-02 • via Nuitee
E
Eduardo • couple • es
9
Pros:

Buffet

2026-05-02 • via Nuitee
R
Ruben • couple • ar
10
Ya van muchos años que vamos y siempre mejor
Pros:

Todo muy cuidada y las habitaciones un 10

Cons:

Nada

2026-05-02 • via Nuitee
B
bernard • solo_traveller • sg
4
2026-04-30 • via Nuitee
C
Cynthia • solo_traveller • be
10
TOP!!!
Pros:

Ligging (ideaal voor marathon), super vriendelijk personeel, overheerlijk uitgebreid ontbijt, propere kamer, zeer hondvriendelijk

Cons:

Niks

2026-04-29 • via Nuitee
E
EDUARDO • couple • uy
9
Pros:

UBICACION EXCELENTE, A UNA CUADRA DE SERRANO Y GOYA.
HABITACION MUY CONFORTABLE
DESAYUNO MUY COMPLETO
EXCELENTE DISPOSICION DE TODO EL PERSONAL

2026-04-29 • via Nuitee
R
Rita • extended_group • pt
10
2026-04-27 • via Nuitee
I
Irena • family_with_children • pl
9
Pobyt niesłychanie udany 🥰🥰🥰 Znowu jesteśmy zachwyceni
Pros:

Obiekt świetny z uwagi na lokalizację ,profesjonalizm obsługi ,świetne śniadania i w ogóle życzliwość personelu .Ta życzliwość pojawiła się w dniu odlotu .w którym z uwagi na maraton były ogromne problemy komunikacyjne.Ale wspaniały młody człowiek z obsługi hotelu nie zostawił nas bez pomocy i tylko dzięki jego sprawności i życzliwości zdołaliśmy dojechać n lotnisku.Przykro mi że nie zapamiętałam imienia młodego człowieka.

2026-04-27 • via Nuitee