NH Collection Madrid Colón

Hotels
•
NH Collection
9.2 (1476 reviews)
Marqués de Zurgena, 4 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Great location
Cons:
High breakfast price
Wi-Fi issues
Aging carpets

Categories

Cleanliness
8.65
The carpets and hallways are in need of renovation.
Service
9.62
Staff were very helpful and friendly throughout the stay.
Location
10
Superb location in central Madrid, ideal for exploring the area.
Room Quality
9.11
Rooms were comfortable, but one guest mentioned issues with the shower.
Amenities
9.14
Good amenities but some guests mentioned lack of Wi-Fi signal in rooms.
Value for Money
8.6
High price for breakfast and some amenities, perceived as expensive.
Food and Beverage
8.65
Breakfast was good, but some found it overpriced.
Overall Experience
9.84
Overall a very comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:58

Property Description

Luxurious Accommodations
NH Collection Madrid Colón offers elegant and modern rooms equipped with Nespresso machines, flat-screen TVs, and rain-effect showers. Enjoy complimentary high-speed WiFi and a laptop safe during your stay.

Convenient Location
Situated near Plaza Colón, this hotel is within walking distance of major attractions like the Prado Museum and the designer shops of the Golden Mile. Explore Madrid easily with Recoletos Train Station just 400 meters away.

Relaxation and Dining
Unwind at the roof terrace with a seasonal outdoor pool or in the peaceful central courtyard. Indulge in a healthy breakfast or savor delicious sushi at the hotel's stylish restaurant. Don't miss the early-morning coffee and pastry service for a delightful start to your day.

Experience luxury and convenience at NH Collection Madrid Colón. Book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The cost per pet is per pet per night.
Please note that pets are only allowed upon request and subject to approval. Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per night will be applied (maximum of 2 pets per room). Guide dogs free of charge

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 1476 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.84
R
Rita • solo_traveller • do
10
Pros:

Perfect location

2026-02-12 • via Nuitee
M
Martin • solo_traveller • ch
8
2026-02-10 • via Nuitee
S
Suzanne • solo_traveller • es
9
Pros:

Very nice and helpful staff
Comfy bed and pillow choice
Location is amazing

Cons:

Room temperature was not warm enough even with the heating function of the Aircon turned on maximum

2026-02-10 • via Nuitee
A
Agustina • family_with_children • ar
9
2026-02-09 • via Nuitee
L
Luis A • family_with_children • us
10
Great!!
Pros:

The location and the rooms

Cons:

Nothing

2026-02-09 • via Nuitee
M
Maria angeles • extended_group • es
10
2026-02-08 • via Nuitee
S
Sevinç Dicle • couple • tr
10
Çok güzel
Pros:

Konum,temizlik,olanaklar herşey çok güzeldi

2026-02-08 • via Nuitee
G
gilbertgalea • Business • Island of Malta
10
Great hotel in the centre of Madrid
Pros:

Highly recommend this hotel in the centre of Madrid for business or pleasure. Outstanding customer service from all the staff, namely Angelica in front office, and Mayte & Juan from the restaurant - consistently servicing customers with a smile! Hotel was clean throughout, and location perfect for walking around the centre or commuting beyond.

2026-02-04 • via Tripadvisor
V
Víctor • couple • es
9
Cons:

Televisión sin wifi..no se.puede conectar teléfono a la television

2026-01-29 • via Nuitee
C
Carolyn • couple • pa
9
2026-01-27 • via Nuitee
A
ANNIE • extended_group • cy
9
2026-01-26 • via Nuitee
M
Marco • couple • de
8
2026-01-26 • via Nuitee
A
Adriano • family_with_children • br
9
Maravilhosa
Pros:

Limpa, espacosa, confortável

Cons:

Gostei de td, mas se tivesse uma vista p a cidade setia seria excepcional

2026-01-24 • via Nuitee
P
Peter • couple • us
7
Not returning.
Pros:

It was fine.

Cons:

Staff was just ok.

2026-01-24 • via Nuitee
J
Jacob • couple • pr
10
Perfect for Madrid stay!
Pros:

Friendly staff

2026-01-22 • via Nuitee
B
Badri • extended_group • ge
8
2026-01-20 • via Nuitee
G
Gregory • extended_group • us
9
Very comfortable and enjoyable to be at the hotel. Perfect place to rest during my visit
Pros:

Rooms are very comfortable, the bathroom shower is excellent, and the staff was very helpful and friendly.

Cons:

Nothing stands out as anything I did not like.

2026-01-20 • via Nuitee
J
JOSE ALFREDO • couple • es
4
Pros:

Desayuno

Cons:

La habitación, Calidad y precio

2026-01-19 • via Nuitee
M
Manuel Jorge • couple • pt
8
muito boa
Cons:

Julgo que merecia um bar mais consentâneo com a qualidade do hotel. Por outras palavras, não está ao mesmo nível dos restantes serviços. Refiro-me ao espaço, decoração, dimensão, etc etc.

2026-01-19 • via Nuitee
V
Vítor • couple • pt
6
2026-01-19 • via Nuitee