NH Collection Madrid Colón

Hotels
NH Collection
9.2 (1637 reviews)
Marqués de Zurgena, 4 , Madrid , es

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Great location
Cons:
High breakfast price
Wi-Fi issues
Aging carpets

Categories

Cleanliness
8.65
The carpets and hallways are in need of renovation.
Service
9.62
Staff were very helpful and friendly throughout the stay.
Location
10
Superb location in central Madrid, ideal for exploring the area.
Room Quality
9.11
Rooms were comfortable, but one guest mentioned issues with the shower.
Amenities
9.14
Good amenities but some guests mentioned lack of Wi-Fi signal in rooms.
Value for Money
8.6
High price for breakfast and some amenities, perceived as expensive.
Food and Beverage
8.65
Breakfast was good, but some found it overpriced.
Overall Experience
9.84
Overall a very comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:58

Property Description

Luxurious Accommodations
NH Collection Madrid Colón offers elegant and modern rooms equipped with Nespresso machines, flat-screen TVs, and rain-effect showers. Enjoy complimentary high-speed WiFi and a laptop safe during your stay.

Convenient Location
Situated near Plaza Colón, this hotel is within walking distance of major attractions like the Prado Museum and the designer shops of the Golden Mile. Explore Madrid easily with Recoletos Train Station just 400 meters away.

Relaxation and Dining
Unwind at the roof terrace with a seasonal outdoor pool or in the peaceful central courtyard. Indulge in a healthy breakfast or savor delicious sushi at the hotel's stylish restaurant. Don't miss the early-morning coffee and pastry service for a delightful start to your day.

Experience luxury and convenience at NH Collection Madrid Colón. Book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The cost per pet is per pet per night.
Please note that pets are only allowed upon request and subject to approval. Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per night will be applied (maximum of 2 pets per room). Guide dogs free of charge
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 1637 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.84
M
Marcela couple ar
8
Buen hotel que necesita algunos ajustes para mejorar
Pros:

La ubicación y el desayuno

Cons:

El precio de un agua con gas a 6,40 euros

2026-06-26 via Nuitee
M
Marcela couple ar
8
La suite bien tamaño , una ubicación muy conveniente , un desayuno muy completo y personal del mismo muy atento
Pros:

La ubicación

Cons:

El gimnasio con aire acondicionado insuficiente para las temperaturas de Madrid en verano

2026-06-26 via Nuitee
A
Andrea couple ar
9
2026-06-26 via Nuitee
M
Marcela couple ar
8
El hotel tiene potencial porque está muy bien ubicado pero necesita un poco de atención al mantenimiento
Pros:

Básicamente La ubicación

Cons:

Que el baño era bastante incómodo y casi peligroso .. una bañera muy alta y una mampara móvil que dificultaba para salir mojado
Había enchufe solo de un lado de la cama
No me permitieron dejar el equipaje un noche que tuve que salir de la ciudad para volver a alojarme por otras 8 noches en el hotel . La explicación que le brindaron no me satisfizo

2026-06-26 via Nuitee
A
Adel couple kw
8
2026-06-26 via Nuitee
J
Javier solo_traveller pe
8
2026-06-24 via Nuitee
S
SANDRA family_with_children br
8
Location, location, location
Pros:

Location, very helpful staff.

Cons:

Nothing!

2026-06-24 via Nuitee
A
Ana Luisa couple pe
9
2026-06-23 via Nuitee
C
catherine couple fr
7
Pros:

Son emplacement

Cons:

La piscine et l’espace outside qui
n’est pas bien aménagé, ni conviviale
La
Piscine ne donne pas envie de se baigner

2026-06-22 via Nuitee
S
Sigrid couple no
7
2026-06-21 via Nuitee
N
Nadav couple il
6
Pros:

Great location

Cons:

Air conditioning not working well, was too hot and the room was not cooled

2026-06-21 via Nuitee
H
Harvey couple gb
8
Great stay would stay again
Pros:

Location, comfy bed, great shower

Cons:

Size of the room and the room didn't smell nice. Smelt dusty

2026-06-21 via Nuitee
L
Luis couple mx
10
2026-06-19 via Nuitee
Y
Yoshiko solo_traveller jp
10
2026-06-18 via Nuitee
L
Laura solo_traveller ar
8
Muy buena opción para quedarse en Madrid.
Pros:

El desayuno me pareció espectacular, el punto más fuerte de mi estadía

Cons:

El colchón de la cama no era cómodo. Tenía una deformación hacia el centro de la cama.

2026-06-17 via Nuitee
M
Maria Alejandra couple ar
10
Hotel inmejorable para alojarse en Madrid. Su personal, instalaciones y desayuno excepcionales.
Pros:

Todo. Su ubicación, desayuno excepcional, sus instalaciones y en especial su personal.
Cada vez que viajamos a Madrid nos hospedamos allí y seguiremos haciéndolo.

Cons:

Nada.

2026-06-16 via Nuitee
A
Ali couple ae
9
Pros:

The best location in Madrid.

Cons:

Nothing. Great value for money

2026-06-15 via Nuitee
G
Gabriella couple br
8
2026-06-13 via Nuitee
P
Paola family_with_children es
10
2026-06-11 via Nuitee
C
Claudia couple br
9
Ótima localização e café da manhã excelente!
Pros:

O hotel é muito bem localizado. Muito limpo e organizado. Café da manhã excelente e pessoas super gentis e ágeis no serviço.
Quarto e banheiro de tamanho bom.

Cons:

A cama de casal achei muito pequena, apesar de
na minha reserva estar escrito cama de casal grande ou duas de solteiro.
Voltaria para o hotel, mas optaria sem dúvida, por duas camas de solteiro.

2026-06-09 via Nuitee