The Hope Hotel

Hotels
Independent
7.4 (145 reviews)
34 Marine Parade, Southend-on-Sea, England, SS1 2EJ , Southend-on-Sea , GB

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Television in common areas
Free newspapers in lobby
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Upper floors accessible by stairs only

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
5.24
Multiple issues mentioned regarding cleanliness, particularly cigarette smoke and overall maintenance of the property.
Service
8.71
Staff were consistently reported as friendly and helpful across several reviews.
Location
8.75
Positive comments about proximity to beach and dining areas.
Room Quality
6.2
Some rooms reported as clean but issues with smells and maintenance detracted from the experience.
Amenities
7.23
Basic amenities provided, but some areas need maintenance.
Value for Money
7.19
Appears to be good value in terms of location, but issues with room quality and cleanliness may not justify the price.
Food and Beverage
8.24
Breakfast was reported as tasty and satisfactory.
Overall Experience
7.61
Overall decent but had several notable issues that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:30

Property Description

Spectacular Location
Unwind and Relax
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features a television in a common area and tour/ticket assistance.
Enjoy Refreshing Drinks
Quench your thirst with your favorite drink at the bar/lounge.
Convenient Amenities
Featured amenities include complimentary newspapers in the lobby and luggage storage.
Experience seaside bliss at The Hope Hotel. Book now to enjoy a perfect stay by the beach.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 145 reviews
Cleanliness: 5.24
Service: 8.71
Location: 8.75
Room Quality: 6.2
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 8.24
Overall Experience: 7.61
P
Patrick partner
10
Pros:

It was very convenient and quiet, comfy bed with good facilities

2025-09-30 via Nuitee
S
Sydney
10
Pros:

The place was lovely! 3 minute walk to the beach and dinning areas, arcades,ect. I had a great time- staff was very friendly and hospital. So was the manager <3

2025-09-25 via Nuitee
R
Richard partner
4
Pros:

Thought i had booked a hotel and ended up in a house 200 yards away . The room was small and the bed was supposed to be King Size hich turned out to be a small double . Cleanliness in bathroom wasnt the best . Noise from next door property . Wouldntt book again .

2025-09-21 via Nuitee
D
Debbie partner
10
Pros:

The overnight stay was a pleasure the staff were welcoming and helpful. The bar is well stocked and the cooked breakfast very tasty. The building looks a bit tired not surprising as it is originally an 18th century coaching inn but that didn’t spoil our stay.

2025-09-19 via Nuitee
A
Aleister partner
4
Pros:

Wouldn’t bother; I’m happy to take a rough setup, but this was a very low experience.

We didn’t stay in the main property as we got directed to an alternative house down the street.
It absolutely stank! of cigarette smoke - it was horrendously bad.
The carpet, the linen, the furniture was clearly very worn and the water coming out of the tap was not very savoury, slightly brown at times. The shower looked very dated.
The ceiling started leaking during the night!
And then to top it off the hotel overcharged my card by £10, rather than simply resolve and refund this, they denied the booked price and I had to claim it through formal channels.

The area is noisy, and the lack of parking is a pain.
So overall, I’d give these people a wide berth.

2025-09-10 via Nuitee
M
MRS Theresa partner
6
Pros:

A few extra touches, a bit of maintenance & TLC needed

2025-09-07 via Nuitee
C
Claire
8
Pros:

It nice beach view and it right on front in southend

2025-09-02 via Nuitee
S
Sadie
4
Pros:

I stayed in the hotel’s guest house and was advised it had been repainted which was the reason for the smell. Unfortunately as the weekend progressed I realised that the whole property smells of cigarette smoke and it got worse over the course of the day; the hotel provide a big fan which helped to try and circulate the air in my room but all of my stuff stinks of cigarette smoke and it was worse in my bathroom and cupboard which made me think it’s coming from the room nextdoor.

The room itself is nice and clean and the staff are absolutely lovely - they were super helpful and kind it’s just such a shame that the property smells so strong of cigarettes. I would really recommend you don’t stay here it you have a respiratory problem or any sorts as it’s quite unbearable.

2025-08-31 via Nuitee
O
Oli
10
Pros:

Very kind and welcoming staff. Breakfast was amazing. Perfect location for everything we wanted to do

2025-08-27 via Nuitee
N
Natasha
10
Southend
Pros:

Lovely sleep well rested

2025-08-27 via Nuitee
A
Alan partner
8
Pros:

It was ok

2025-08-27 via Nuitee
D
Donna
8
Pros:

Very lively pub attached to the hotel. Rooms were dated and needed work doing and also the area where you have breakfast. The breakfast was very nice and lovely owners. Had a good stay.

2025-08-25 via Nuitee
L
Lynn friends
8
Pros:

We stayed in the annex about 200 yards away. It was lovely and comfortable and quiet. The staff were all great, very friendly and helpful. There was a fried breakfast included. I'd have preferred grilled but it was tasty and sufficient.

I'd stay here again.

2025-08-18 via Nuitee
A
Alice
10
Amazing spot and great value
Pros:

We had an amazing one night stay here. Family Room on the top floor, fantastic view of the sea and great for people watching. Toilet is down the hall, not that clean and fresh feeling. Showers down a floor, fine. Incredibly good value for such an amazing location right in the heart of things. We tried to stay a second night but unfortunately that room was booked and we were offered a room on the first floor but it seemed like it would be really noisy right over the pub. Seems like your experience really relies on getting a good room - and we really did. Can't wait to go back.

2025-08-16 via Nuitee
A
Anna-Marie partner
2
Pros:

We booked a deluxe king room and were walked up the road to their "guest house" this was a run down room overlooking a residential garden and not on the seafront or within the actual hotel, this was not what we booked and paid for

2025-08-10 via Nuitee
J
Janette family
6
Pros:

We was under the impression our room was in the hotel , not told on booking that we would be in some flat up a side street , no sea view as described on the listing. If we was made aware prior too booking we wouldn’t have booked .

2025-08-04 via Nuitee
S
Sylwia
10
Pros:

The room was

2025-08-04 via Nuitee
B
Bilal family
10
Pros:

Was so smooth checking, clean

2025-08-03 via Nuitee
S
Sammi friends
10
Pros:

Great place to stay. The staff are lovely was easy check in.

2025-08-03 via Nuitee
S
Stephen
6
Was OK for the money paid
Pros:

Stayed here as was seeing Jimmy Carr, OK for the money paid but didn't stay in the hotel, was put in a guest house 5 minutes away.

2025-07-28 via Nuitee