Avani Lesotho Hotel & Casino

Hotels
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Avani Hotels & Resorts
Hilton Road , Maseru , ls
+266 2224 3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Cons:
Food quality
Room condition

Categories

Cleanliness
7.9
Some reviews mentioned cleanliness positively, but issues like ants in the swimming pool and complaints about worn-out furniture affected the score.
Service
8.9
General positivity about staff friendliness, although some indicated unfriendliness and lack of training noted in reviews.
Location
8.9
Repeatedly praised for its convenient city center location, a strong positive across several reviews.
Room Quality
7.4
While some rooms were appreciated, issues like small room sizes and broken furniture led to a decreased score.
Amenities
7.4
Complaints about the lack of maintenance and issues with hotel amenities impacted the score.
Value for Money
7.4
Several comments regarding not getting value for money, particularly in dining and room conditions.
Food and Beverage
6.9
Numerous negative comments regarding the quality and selection of food, significantly lowering the score.
Overall Experience
8.4
Despite several complaints, overall experiences noted good staff interaction and positive aspects of the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:10

Property Description

Panoramic Views and Luxurious Amenities
Set in an elegant sandstone-constructed building, Avani Lesotho Hotel & Casino offers guests breathtaking panoramic views of Maseru city centre. The hotel boasts a spa, outdoor swimming pool, and a casino, providing guests with the ultimate relaxation and entertainment experience.

Modern Rooms and Culinary Delights
The modern, air-conditioned rooms and suites at Avani Lesotho Hotel & Casino are designed for comfort and convenience, featuring a seating area, satellite TV, and tea-and-coffee making facilities. Guests can indulge in a variety of dining options, from Thai and Chinese cuisine at Ying Tao Grill to buffet breakfasts and lunches at Nala Café.

Fitness and Event Facilities
For those looking to stay active, Avani Fit offers state-of-the-art fitness equipment, while the sauna provides a relaxing retreat. Additionally, the hotel offers various conference facilities, making it the ideal choice for both leisure and business travelers.

To experience the perfect blend of luxury and convenience, book your stay at Avani Lesotho Hotel & Casino today.

Important information:

Effective 01st July 2015, this hotel will have a change of management and be renamed to Avani Lesotho Hotel and Casino.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8.4
R
Risimati • couple • za
8
2026-07-25 • via Nuitee
G
Gļebs • solo_traveller • lv
9
2026-07-22 • via Nuitee
T
Theo • solo_traveller • za
9
Excellent hotel.
Cons:

Gym was too crowded and would benefit from renovation - not all the machines are working. Given the number of users the hotel should consider expanding the space/facilities.

2026-07-17 • via Nuitee
S
Shumelani • family_with_children • za
10
2026-07-15 • via Nuitee
M
Makgaka • family_with_children • za
10
2026-07-14 • via Nuitee
D
Delores • solo_traveller • za
9
it was awesome
Pros:

excellent service and clean

2026-07-13 • via Nuitee
M
Makhathini • couple • za
10
2026-07-13 • via Nuitee
A
Allan • solo_traveller • za
8
Pleasant
Pros:

Excellent location and great staff

Cons:

Nothing

2026-07-12 • via Nuitee
K
Kathy • couple • za
10
2026-07-11 • via Nuitee
P
Paul • solo_traveller • nl
8
2026-07-08 • via Nuitee
L
Lorrecia • extended_group • za
10
From the security, reception stuff they were very welcoming and professional, the stuff kitchen nd food very nice and mo
Pros:

Location was very easy to find nd the fact that u find the restaurant and casino inside.

Cons:

Most of the alcohol at night in the bar wasn’t available

2026-07-08 • via Nuitee
T
Termayne • solo_traveller • za
7
Pros:

It was warm and cozy

Cons:

Majority of evening staff was rude and not friendly

2026-07-06 • via Nuitee
M
Matimba • solo_traveller • za
8
Excellent address and excellent room ad excellent service. The price could be lower though.
Pros:

Rooms are great and bed is comfortable. I stayed in the junior suite and it was of the right size. Breakfast was great and the staff was welcoming. The hotel is great. I bit pricy though.

Cons:

The price is a bit steep for what i got

2026-07-01 • via Nuitee
M
MAMOSA • solo_traveller • za
10
Pros:

The standard of the property/ my room the food and friendly staff

Cons:

Nothing

2026-06-29 • via Nuitee
N
Neusa • extended_group • za
9
We attended a conference. The assistance of all hotel staff we engaged with is highly appreciated
Pros:

The variety of foods was great and well presented and tasty. The staff were very efficient filling coffee cups and removing empty plates from the tables. The chefs did a really good job!

Cons:

Really nothing to complain about. Front desk staff and housekeeping were very helpful and friendly.

2026-06-19 • via Nuitee
T
Thanyane • couple • za
10
Nothing but Excellent!!!
Pros:

We had an absolutely wonderful stay at Avani Lesotho Hotel.

From the moment we arrived, Mpho at Reception made us feel welcome with her friendly and professional service. The ladies serving breakfast were equally warm, attentive, and ensured we started each day on a positive note. Upon departure, the gentleman who assisted us with our luggage was courteous and helpful, and even the security guard at the exit greeted us with a smile and wished us a safe journey.

It was truly a memorable experience, made even more special by the exceptional hospitality of every staff member we interacted with. Thank you to the entire team for your outstanding service. We look forward to visiting again.

Cons:

I should have made our stay longer :-)

2026-06-17 • via Nuitee
K
Keitumetse • family_with_children • za
10
Pros:

Friendly staff

Cons:

Invest in electric blankets for winter

2026-06-15 • via Nuitee
J
Jullie-ann • solo_traveller • za
8
Pros:

Staff was very friendly and gave us a warm welcome.

Cons:

The food at breakfast not warm enough, its close to being cold.
The food stand open under that warmer light and it get hard and dry.

2026-06-11 • via Nuitee
N
Nigmanand • solo_traveller • in
10
Pros:

Best hotel in Lesotho

2026-06-01 • via Nuitee
H
Hugo • solo_traveller • pt
8
2026-05-31 • via Nuitee