DoubleTree by Hilton Durango

Hotels
•
Doubletree by Hilton
9 (534 reviews)
501 Camino Del Rio , Durango , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Amenities
Cons:
Cleanliness
Overpriced
Room Quality issues

Categories

Cleanliness
8.08
Some guests noted issues with cleanliness, mentioning that rooms were not clean.
Service
9.55
Overall positive feedback about the staff being friendly and helpful.
Location
9.59
Described as excellent, close to the river and downtown.
Room Quality
8.04
Several reviews mentioned that the rooms were tired and in need of updating.
Amenities
9.57
Indoor pool and hot tub noted positively; complimentary coffee available.
Value for Money
8.53
Some guests felt it was overpriced for the quality provided.
Food and Beverage
9.08
Breakfast service was noted as slow but food was described as delicious.
Overall Experience
9.55
Positive experiences highlighted, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:05

Property Description

Scenic Location and Convenient Proximity
Perched overlooking the picturesque Animas River and a stone's throw away from the historic Durango & Silverton Narrow Gauge Railroad, our hotel in the San Juan Mountains offers a serene retreat amidst nature's beauty.

Luxurious Amenities for Relaxation and Fitness
Indulge in leisure with our indoor swimming pool or maintain your workout routine in our state-of-the-art fitness center. Unwind after a long day by taking advantage of the free wireless internet access in your cozy guestroom.

Culinary Delights and Refreshing Beverages
Savor delectable seafood and juicy steaks at the Animas River Grille, open for breakfast, lunch, and dinner. For a unique experience, head to the seasonal Abinas River Beer Garden and treat yourself to a selection of grilled specialties.

Book your stay now and elevate your vacation experience with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 534 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
J
Jerri Lynn • couple • us
8
Pros:

Clean

Cons:

N/A

2026-01-30 • via Nuitee
M
Mary • couple • us
7
Beautiful, great location, bummed that I had to upgrade to the room I already booked.
Pros:

The location was perfect. The patio overlooking the river was great. The kids enjoyed the space to play. There were ducks that came up to the door every time they saw us. The bed and pillows were extremely comfortable. Overall it was a beautiful place.

Cons:

The heater in our room didn’t work. It took three calls, two hours, and a trip to the front desk to get someone to check it out. They did work on it, and ended up giving us a space heater. Which worked and was fine.

They also didn’t honor the room type we booked. They explained that because we booked with a third party they can’t guarantee the room type, but happily let us upgrade to the room I had already expected to have.

The patio area had a decent amount of litter. Large things, like a lip liner and condom wrapper.

2026-01-27 • via Nuitee
M
Melanie • couple • us
10
2026-01-25 • via Nuitee
R
Roxanne • couple • us
10
Fabulous from
Pros:

Our room was on the river and close to stroll.

Cons:

There was nothing to not like

2026-01-22 • via Nuitee
E
Esquivel • family_with_children • us
10
2026-01-20 • via Nuitee
F
Francisco • family_with_children • us
10
2026-01-20 • via Nuitee
R
Robert • family_with_children • us
10
Pros:

Breakfast was delicious, but should have been included

Cons:

Parking for $14 a day
Should be included

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

Everything is in walking distance, I have stayed here for several years when working in the area.

2026-01-19 • via Nuitee
T
Terri • family_with_children • us
10
Pros:

View was great

Cons:

cooling unit very loud

2026-01-19 • via Nuitee
F
Fred • couple • us
7
2026-01-19 • via Nuitee
G
Gerald Lee • couple • us
10
Enjoyment
Pros:

Very good dinning selection

Cons:

Very satisfying

2026-01-19 • via Nuitee
A
ABRAHAM • solo_traveller • mx
10
Confort, Calidad y Amabilidad!
Pros:

Tienen una hermosa vista al rio, un lugar muy tranquilo para caminar, ademas de estar en un entorno tranquilo y cercano a comercios y restaurantes.

Cons:

Cuando llegue a realizar Check In, no aparecía en el sistema, tuve que llamar a Booking para tratar de aclarar la stiuación con el hotel, y aunque insistieron que tenia una reserva valida (Booking), en el hotel nunca aparecí en sistema, por lo que termine haciendo una nueva reserva ya directo en el hotel, ya qye mi reserva de Booking no fue valida.

2026-01-19 • via Nuitee
P
paul • extended_group • us
9
2026-01-19 • via Nuitee
S
stefano • couple • it
8
Bella location in riva al fiume e a due passi dal centro
Pros:

Hall di ingresso e sale

Cons:

Moquette al pavimento

2026-01-19 • via Nuitee
M
Megan • family_with_children • pf
8
Bon séjour, je recommande
Pros:

La réception avec un style très ancien hôtel
La taille de la chambre
la vue sur la rivière
l’emplacement de l’hôtel (proche commerces et centre ville)
Parking gratuit

Cons:

Pas de buffet pour le petit déjeuner, très mauvais matelas pour le lit bébé

2026-01-12 • via Nuitee
E
Elizaldi • extended_group • mx
10
2026-01-07 • via Nuitee
J
Jolene • extended_group • us
10
2026-01-05 • via Nuitee
M
Maurica • couple • us
10
Pros:

Very nice

2025-12-31 • via Nuitee
M
Maurica • couple • us
10
2025-12-31 • via Nuitee
R
Rocio • extended_group • us
8
Pros:

Loved balcony views! Indoor pool and hot tub were nice.

Cons:

The beds and pillows were not comfortable.

2025-12-30 • via Nuitee