DoubleTree by Hilton Durango

Hotels
•
Doubletree by Hilton
9 (543 reviews)
501 Camino Del Rio , Durango , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Amenities
Cons:
Cleanliness
Overpriced
Room Quality issues

Categories

Cleanliness
8.08
Some guests noted issues with cleanliness, mentioning that rooms were not clean.
Service
9.55
Overall positive feedback about the staff being friendly and helpful.
Location
9.59
Described as excellent, close to the river and downtown.
Room Quality
8.04
Several reviews mentioned that the rooms were tired and in need of updating.
Amenities
9.57
Indoor pool and hot tub noted positively; complimentary coffee available.
Value for Money
8.53
Some guests felt it was overpriced for the quality provided.
Food and Beverage
9.08
Breakfast service was noted as slow but food was described as delicious.
Overall Experience
9.55
Positive experiences highlighted, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:05

Property Description

Scenic Location and Convenient Proximity
Perched overlooking the picturesque Animas River and a stone's throw away from the historic Durango & Silverton Narrow Gauge Railroad, our hotel in the San Juan Mountains offers a serene retreat amidst nature's beauty.

Luxurious Amenities for Relaxation and Fitness
Indulge in leisure with our indoor swimming pool or maintain your workout routine in our state-of-the-art fitness center. Unwind after a long day by taking advantage of the free wireless internet access in your cozy guestroom.

Culinary Delights and Refreshing Beverages
Savor delectable seafood and juicy steaks at the Animas River Grille, open for breakfast, lunch, and dinner. For a unique experience, head to the seasonal Abinas River Beer Garden and treat yourself to a selection of grilled specialties.

Book your stay now and elevate your vacation experience with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 543 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
P
Priscilla • family_with_children • us
10
2026-03-28 • via Nuitee
C
Claudia • family_with_children • us
8
2026-03-24 • via Nuitee
R
Robert • couple • us
8
We would stay there again if we are ever back to Durango
Pros:

Very pet friendly, they provided a bowl and mat with treats for my service dog

Cons:

The Resturant was okay, but nothing special for the prices they charge.

2026-03-23 • via Nuitee
G
Gary • couple • us
10
2026-03-22 • via Nuitee
S
Solis • extended_group • us
10
Pros:

Esta bonito y trankilo

2026-03-20 • via Nuitee
K
Katherine • solo_traveller • nl
10
Awesome! Thank you.
Pros:

Excellent location.

2026-03-18 • via Nuitee
O
Omar • extended_group • mx
10
Pros:

Convenience and walking distance to downtown and train station. Grocery store is across the street. Friendly staff, pool area and gym are kept clean.

2026-03-17 • via Nuitee
E
Edward • couple • us
10
Great
Pros:

The front desk staff was very friendly and helpful, the restaurant waitress was very nice easy going and pleasant to talk to

Cons:

More coffee packs

2026-03-16 • via Nuitee
S
Susan Shea • solo_traveller • us
10
Pros:

Room was large with plenty of room. Fantastic view! Staff was great! Very accommodating and helpful.

2026-03-15 • via Nuitee
E
Emily • family_with_children • us
10
2026-03-14 • via Nuitee
D
Debbie • extended_group • us
8
Pros:

Very nice property! Everything was clean and comfortable. Just disappointed that I booked 2 rooms together months ago and when I checked in our rooms were on opposite ends of the hotel.

2026-03-10 • via Nuitee
T
terit215 • Family
10
Great Experience
Pros:

Our stay at the DoubleTree in Durango is always a fantastic experience. The rooms are clean, the beds are comfortable, and the location feels safe and is within easy walking distance of downtown. The staff is consistently welcoming and friendly, which makes the stay even more enjoyable. Our kids especially love the indoor pool and watching the ducks along the river

2026-03-05 • via Tripadvisor
F
F8040PIericj • Friends getaway
10
Super clean, such charm, and the perfect place for 50th birthday!
Pros:

Doubletree was THE perfect spot to stay in Durango for my friend’s 50th birthday celebration. We had the most beautiful riverside suite, lots of room to gather with a few friends, and have the best “staycation!” (We live in Durango.) The hotel is beautiful, very clean, and has such charm. My friends and I will be staying here for many 50th birthdays to come.

2026-03-02 • via Tripadvisor
D
Devin • family_with_children • us
7
2026-03-01 • via Nuitee
W
wellwandered2017 • Business • Houston, Texas
4
Not great
Pros:

The property is rundown and not great. The river view rooms feel unsafe - the sliding doors feel very sketchy and open up to the pathway.

The only reason I gave them stars is, some of the staff is absolutely wonderful, such as the long-time restaurant waitress. The desk personnel and others are very cold and unpleasant.

2026-02-15 • via Tripadvisor
J
Jerri Lynn • couple • us
8
Pros:

Clean

Cons:

N/A

2026-01-30 • via Nuitee
M
Mary • couple • us
7
Beautiful, great location, bummed that I had to upgrade to the room I already booked.
Pros:

The location was perfect. The patio overlooking the river was great. The kids enjoyed the space to play. There were ducks that came up to the door every time they saw us. The bed and pillows were extremely comfortable. Overall it was a beautiful place.

Cons:

The heater in our room didn’t work. It took three calls, two hours, and a trip to the front desk to get someone to check it out. They did work on it, and ended up giving us a space heater. Which worked and was fine.

They also didn’t honor the room type we booked. They explained that because we booked with a third party they can’t guarantee the room type, but happily let us upgrade to the room I had already expected to have.

The patio area had a decent amount of litter. Large things, like a lip liner and condom wrapper.

2026-01-27 • via Nuitee
M
Melanie • couple • us
10
2026-01-25 • via Nuitee
R
Roxanne • couple • us
10
Fabulous from
Pros:

Our room was on the river and close to stroll.

Cons:

There was nothing to not like

2026-01-22 • via Nuitee
E
Esquivel • family_with_children • us
10
2026-01-20 • via Nuitee