Hotel Artaza

Hotels
8.3 (1420 reviews)
Avenida Los Chopos, 12 , Getxo , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean hotel
Good breakfast
Cons:
Cleanliness issues
Limited amenities
Indifferent service in some instances

Categories

Cleanliness
7.66
There were issues with bed bugs and some rooms not being clean.
Service
8.63
The staff were incredibly nice and accommodating.
Location
9.17
Conveniently located near transport and a pleasant neighborhood.
Room Quality
8.12
Some rooms were spacious and clean, though not all were well maintained.
Amenities
7.65
Basic amenities were lacking; no courtesy items in the bathroom.
Value for Money
8.11
The hotel offers good value, though some areas could improve.
Food and Beverage
8.66
Breakfast options were good and well-prepared.
Overall Experience
8.43
A generally pleasant stay with notable issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:27

Property Description

Expansive Parkland and Basque Cuisine
Hotel Artaza offers a unique experience nestled in 14,000 m² of lush parkland, where guests can unwind and indulge in the creative Basque delicacies served at the popular on-site restaurant.

Comfortable Rooms and Modern Amenities
The spacious and cozy rooms at Hotel Artaza are equipped with heating, flat-screen TVs, free Wi-Fi, and en-suite bathrooms, ensuring a comfortable stay for every guest.

Convenience and Accessibility
With a bar, terrace, 24-hour reception desk, and free private parking, Hotel Artaza prioritizes convenience. Additionally, its proximity to the picturesque Andra Mari beaches and easy access to Bilbao city centre make it an ideal choice for travelers.

Experience luxury and convenience at Hotel Artaza - book your stay now for an unforgettable getaway.

Important information:

Please note that Hotel Artaza's restaurant is closed on Sunday nights. The restaurant is closed also on 24,25 and 31 December and 1 January.

License: H-BI-1101Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1420 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
D
David • solo_traveller • es
8
2026-05-16 • via Nuitee
J
Juan • extended_group • es
9
Pros:

Magnífica ubicación y relación calidad-precio

2026-05-16 • via Nuitee
P
Philippe • couple • fr
8
2026-05-12 • via Nuitee
F
Francisco • solo_traveller • es
8
2026-05-10 • via Nuitee
L
Ley Echave Sustaeta • solo_traveller • es
9
Buen hotel
Pros:

Me gusto mucho la zona donde está el hotel y la facilidad para aparcar

2026-05-09 • via Nuitee
M
Manuel • couple • es
8
2026-05-08 • via Nuitee
L
Luis Miguel • couple • es
9
2026-05-07 • via Nuitee
J
JUAN CARLOS • couple • es
7
2026-05-07 • via Nuitee
S
Sander • couple • nl
9
Leuke lokatie, met fijne bar.
Pros:

Lokatie als je met de auto bent. Makkelijk parkeren. Niet te ver van de oude stad. Leuk langs de boulevard lopen.

Cons:

Niets

2026-05-07 • via Nuitee
J
Joan Albert • solo_traveller • es
7
Pros:

L habitació

2026-05-06 • via Nuitee
C
Carmen • solo_traveller • es
10
Pros:

Las camas muy cómodas.
El personal muy atento y amable.

Cons:

Nada, todo ok.

2026-05-05 • via Nuitee
A
Antonio • extended_group • es
8
Todo correcto
Pros:

Todo muy silencioso y tranquilo ,el personal muy atento ,genial de precio y los desayunos en el restaurante y muy bien situado con parada de metro muy muy cerca

Cons:

La habitación un poco pequeña para ser triple cama individual y una doble

2026-05-05 • via Nuitee
M
Marta • solo_traveller • es
9
2026-05-05 • via Nuitee
M
Monica • solo_traveller • gb
8
lovely except for that instance in the bar.
Pros:

The staff at the cafe were excellent

Cons:

I was served the cheapest wine when I asked the bar man's advice for wine. I thought it was rude he did expect me to want the cheapest wine. I asked a genuine question: what would you recommend? And when I said I did not recognise the difference between the wines he assumed I didn't 'care' for good wine. He only told me which were the best wines after serving me the most basic one. I did not like that.

2026-05-04 • via Nuitee
C
Cristina • solo_traveller • es
8
Pros:

Comodidad de las camas y camarero de bar

Cons:

Nada

2026-05-04 • via Nuitee
B
Blanca • couple • es
10
2026-05-04 • via Nuitee
M
Marta • solo_traveller • es
10
2026-05-03 • via Nuitee
J
Joyce • couple • nl
7
Prima, voor een nacht
Pros:

Restaurant is goed. Het verbaasd mij dat er geen Engels gesproken wordt. Wel in het cafetaria, leuke mensen

Cons:

Ligging is niet aan de kust of in de buurt van andere restaurants.
Tijdens ons verblijf werd het terras verbouwd, dat had ik graag van te voren willen weten.

2026-05-02 • via Nuitee
G
Gabriella • solo_traveller • it
8
2026-05-02 • via Nuitee
I
Ignacio • family_with_children • es
8
2026-05-02 • via Nuitee