Hotel Artaza

Hotels
8.3 (1505 reviews)
Avenida Los Chopos, 12 , Getxo , ES
+34 944 91 28 52

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean hotel
Good breakfast
Cons:
Cleanliness issues
Limited amenities
Indifferent service in some instances

Categories

Cleanliness
7.66
There were issues with bed bugs and some rooms not being clean.
Service
8.63
The staff were incredibly nice and accommodating.
Location
9.17
Conveniently located near transport and a pleasant neighborhood.
Room Quality
8.12
Some rooms were spacious and clean, though not all were well maintained.
Amenities
7.65
Basic amenities were lacking; no courtesy items in the bathroom.
Value for Money
8.11
The hotel offers good value, though some areas could improve.
Food and Beverage
8.66
Breakfast options were good and well-prepared.
Overall Experience
8.43
A generally pleasant stay with notable issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:27

Property Description

Expansive Parkland and Basque Cuisine
Hotel Artaza offers a unique experience nestled in 14,000 m² of lush parkland, where guests can unwind and indulge in the creative Basque delicacies served at the popular on-site restaurant.

Comfortable Rooms and Modern Amenities
The spacious and cozy rooms at Hotel Artaza are equipped with heating, flat-screen TVs, free Wi-Fi, and en-suite bathrooms, ensuring a comfortable stay for every guest.

Convenience and Accessibility
With a bar, terrace, 24-hour reception desk, and free private parking, Hotel Artaza prioritizes convenience. Additionally, its proximity to the picturesque Andra Mari beaches and easy access to Bilbao city centre make it an ideal choice for travelers.

Experience luxury and convenience at Hotel Artaza - book your stay now for an unforgettable getaway.

Important information:

Please note that Hotel Artaza's restaurant is closed on Sunday nights. The restaurant is closed also on 24,25 and 31 December and 1 January.

License: H-BI-1101Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1505 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
P
Philipp • couple • de
8
2026-09-19 • via Nuitee
N
Nacho • couple • es
9
fantastica
Pros:

restaurante
ubicacion

Cons:

todo bien

2026-09-19 • via Nuitee
L
Linda • couple • au
10
Pros:

Awesome accommodation with free parking, close to train into Bilboa city. Very nice area to discover close to the water and a beach. Love this hotel with fabulous dining and bar at the doorstep.

Cons:

Nothing to say

2026-09-17 • via Nuitee
C
Carolina • couple • es
7
2026-09-16 • via Nuitee
S
SUSANA • couple • es
10
Muy agradable y magnífico trato
Pros:

La habitación. Muy amplia y camas muy cómodas

Cons:

Eché de menos más bollería en el desayuno.

2026-09-14 • via Nuitee
B
BURGOS • family_with_children • es
7
2026-09-14 • via Nuitee
A
Andreas • solo_traveller • at
10
Pros:

We were happy to store our bio-bicycles in the back of the dining room. The lady at the reception was very helpful! Merci beaucoup!
https://www.versoehnungsbund.at/cycling-for-peace-grand-tour/

2026-09-14 • via Nuitee
E
emma • solo_traveller • es
9
2026-09-13 • via Nuitee
M
Manuel • extended_group • es
9
2026-09-13 • via Nuitee
P
Pedro • solo_traveller • es
8
Una noche de septiembre en el getxo folck
Pros:

Ubicación excelente .El restaurante abierto hasta las 23h y muy buenas instalaciones y parking amplio y gratuito dentro del recinto

2026-09-12 • via Nuitee
M
Martine • family_with_children • fr
9
Séjour très agréable, correspondant à nos attentes
Pros:

Le fait de pouvoir prendre le petit-déjeuner dans le même établissement.
La chambre climatisée.

2026-09-10 • via Nuitee
D
Daniëlle • couple • nl
10
Het was een heerlijke sfeer met topservice, Monique heeft ons zeer goed verzorgd met haar collega’s!
Pros:

Sfeer, compleetheid en personeel

Cons:

Geen opmerkingen

2026-09-10 • via Nuitee
A
Alain • couple • be
9
2026-09-09 • via Nuitee
H
Huw • couple • gb
8
Acceptable
Pros:

Location

Cons:

Car park gets full. Had to wait for a while to be checked in due to staff assisting with other jobs

2026-09-07 • via Nuitee
P
Perez • solo_traveller • es
8
Pros:

Parking gratuito, limpieza y confort en la habitación. Toallas y sábanas de calidad.

Cons:

Se oía mucho ruido en la habitacion. Tanto de la habitación de al lado como a la señora de la limpieza con el aspirador, sin ningún cuidado, a las 15:00h d ela tarde.

2026-09-07 • via Nuitee
G
Gonzalo • couple • us
8
2026-09-07 • via Nuitee
I
Iñaki • couple • es
10
Nos cuidaron genial :)
Pros:

Detalles muy cuidados y excelente atención.

2026-09-07 • via Nuitee
J
Javier • solo_traveller • es
8
Buenas relación calidad precio. Acogedor.
Pros:

La habitación abuardillada es sencilla pero acogedora y la terraza del bar- restaurante está genial.

Cons:

Es mejorable el servicio del bar-restaurante

2026-09-06 • via Nuitee
E
Eva • couple • dk
7
2026-09-06 • via Nuitee
A
Alexey • family_with_children • ru
9
Pros:

The hotel is located in a very quite districk. But it's still possible to go to the beach on foot. It takes about 20 minutes to reach the sea.
The room was spacious, larger than we expected. And it had a large terrace overlooking the park.
The hotel has a good restaurant. It's very popular among local people in Getxo. At least we saw many of them coming for breakfast to the hotel instread of eating at home.

2026-09-06 • via Nuitee