Hotel Artaza

Hotels
8.3 (1490 reviews)
Avenida Los Chopos, 12 , Getxo , es
+34 944 91 28 52

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean hotel
Good breakfast
Cons:
Cleanliness issues
Limited amenities
Indifferent service in some instances

Categories

Cleanliness
7.66
There were issues with bed bugs and some rooms not being clean.
Service
8.63
The staff were incredibly nice and accommodating.
Location
9.17
Conveniently located near transport and a pleasant neighborhood.
Room Quality
8.12
Some rooms were spacious and clean, though not all were well maintained.
Amenities
7.65
Basic amenities were lacking; no courtesy items in the bathroom.
Value for Money
8.11
The hotel offers good value, though some areas could improve.
Food and Beverage
8.66
Breakfast options were good and well-prepared.
Overall Experience
8.43
A generally pleasant stay with notable issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:27

Property Description

Expansive Parkland and Basque Cuisine
Hotel Artaza offers a unique experience nestled in 14,000 m² of lush parkland, where guests can unwind and indulge in the creative Basque delicacies served at the popular on-site restaurant.

Comfortable Rooms and Modern Amenities
The spacious and cozy rooms at Hotel Artaza are equipped with heating, flat-screen TVs, free Wi-Fi, and en-suite bathrooms, ensuring a comfortable stay for every guest.

Convenience and Accessibility
With a bar, terrace, 24-hour reception desk, and free private parking, Hotel Artaza prioritizes convenience. Additionally, its proximity to the picturesque Andra Mari beaches and easy access to Bilbao city centre make it an ideal choice for travelers.

Experience luxury and convenience at Hotel Artaza - book your stay now for an unforgettable getaway.

Important information:

Please note that Hotel Artaza's restaurant is closed on Sunday nights. The restaurant is closed also on 24,25 and 31 December and 1 January.

License: H-BI-1101Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1490 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
F
Florie • couple • fr
9
2026-08-07 • via Nuitee
X
Xia Rui • couple • es
10
2026-08-06 • via Nuitee
G
Gerald • family_with_children • nl
9
2026-08-06 • via Nuitee
R
Rob • couple • nl
8
2026-08-05 • via Nuitee
R
Ronald • solo_traveller • gb
1
I will not visit this hotel ever again. Avoid this place!
Pros:

Difficult to find the hotel. On arrival I was informed that the booking was for one night and I better be out early in the morning. As my card had been debited for £170 I understood it was for two nights. My room was small, in the roofspace with low rafters on which I bumped my head. No Breakfast. What do you think about the price for this booking?

Cons:

Reception was rude. Tried to get dinner but was told "Come back in an hour. I did and it took until 10:00 pm to get some food. Desert was over half an hour in coming!!!!

2026-08-04 • via Nuitee
U
Utrilla Durán • family_with_children • es
8
Intentaré volver.
Pros:

Ubicación perfecta, desayuno muy bueno y la cena espectacular!!!

Cons:

La habitación era un poco pequeña.

2026-08-04 • via Nuitee
P
Patricia • couple • nl
9
Pros:

Prachtige ligging! En Monic en haar team zijn geweldig!

2026-08-03 • via Nuitee
A
Ana • couple • es
7
Pros:

El personal muy amable, especialmente Monic.

Cons:

El precio es elevado para los servicios y el nivel del hotel.

2026-08-03 • via Nuitee
J
JORGE • solo_traveller • es
9
Un buen hotel en Guetxo.
Pros:

Habitación muy cómoda y limpia. Tiene un jardín y una terraza muy acogedora. La barra del bar tiene unos pintxos muy buenos.

Cons:

Nada en especial

2026-08-03 • via Nuitee
R
Rosario • couple • es
8
2026-07-25 • via Nuitee
I
Isabel • couple • es
9
Estancia muy agradable
Pros:

Habitación grande, cama cómoda y grande, limpieza buena. La opción de poder desayunar o tomar algo a media tarde en la terraza de la cafetería es muy agradable.

Cons:

Pasillos habitaciones povo ventilados.

2026-07-23 • via Nuitee
D
David • solo_traveller • es
9
Pros:

Ubicacion y entorno

2026-07-23 • via Nuitee
N
Noemi • couple • es
8
Acogedor finde
Pros:

Los camareros y camareras del servicio, muy atentos y atentas

Cons:

.

2026-07-23 • via Nuitee
F
FERNANDO • extended_group • es
9
2026-07-19 • via Nuitee
I
Irene • couple • nl
9
Geweldig hotel zeer centraal
Pros:

Sfeervol hotel en goed centraal tov metro strand etc goed eten en fijn terras. Blij met de upgrade airco en balcon

Cons:

Was best druk met eters dus even wachten

2026-07-19 • via Nuitee
V
Vicente • solo_traveller • es
8
Pros:

La ubicación, la comodidad y la limpieza

Cons:

El aislamiento acuático entre habitaciones, cuando se abre la ducha del vecino el ruido es molesto. Estuve en la habitación 102

2026-07-18 • via Nuitee
M
María Begoña • solo_traveller • es
8
2026-07-18 • via Nuitee
B
Ballester Parra • extended_group • es
9
Pros:

El servicio de hosteleria es genial

2026-07-17 • via Nuitee
S
Santiago • family_with_children • es
9
Espectacular hotel y rte.
Pros:

La habitación para 3 personas era muy amplia con terraza y con buenas vistas al jardín . La atención del personal y camarer@s muy acogedora. Móvil es un encanto.

Cons:

Nada

2026-07-17 • via Nuitee
M
Maria • couple • es
3
Íbamos a descansar pero no pudimos
Pros:

La ubicación y la terraza

Cons:

La cama, pequeña y vieja. Fuimos a descansar y totalmente lo contrario. A las 9 de la mañana nos despertaron los timbrazos de la cafetería y el servicio de limpieza gritando.

2026-07-17 • via Nuitee