Hotel Artaza

Hotels
8.3 (1335 reviews)
Avenida Los Chopos, 12 , Getxo , es

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean hotel
Good breakfast
Cons:
Cleanliness issues
Limited amenities
Indifferent service in some instances

Categories

Cleanliness
7.66
There were issues with bed bugs and some rooms not being clean.
Service
8.63
The staff were incredibly nice and accommodating.
Location
9.17
Conveniently located near transport and a pleasant neighborhood.
Room Quality
8.12
Some rooms were spacious and clean, though not all were well maintained.
Amenities
7.65
Basic amenities were lacking; no courtesy items in the bathroom.
Value for Money
8.11
The hotel offers good value, though some areas could improve.
Food and Beverage
8.66
Breakfast options were good and well-prepared.
Overall Experience
8.43
A generally pleasant stay with notable issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:27

Property Description

Expansive Parkland and Basque Cuisine
Hotel Artaza offers a unique experience nestled in 14,000 m² of lush parkland, where guests can unwind and indulge in the creative Basque delicacies served at the popular on-site restaurant.

Comfortable Rooms and Modern Amenities
The spacious and cozy rooms at Hotel Artaza are equipped with heating, flat-screen TVs, free Wi-Fi, and en-suite bathrooms, ensuring a comfortable stay for every guest.

Convenience and Accessibility
With a bar, terrace, 24-hour reception desk, and free private parking, Hotel Artaza prioritizes convenience. Additionally, its proximity to the picturesque Andra Mari beaches and easy access to Bilbao city centre make it an ideal choice for travelers.

Experience luxury and convenience at Hotel Artaza - book your stay now for an unforgettable getaway.

Important information:

Please note that Hotel Artaza's restaurant is closed on Sunday nights. The restaurant is closed also on 24,25 and 31 December and 1 January.

License: H-BI-1101Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1335 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
S
Susana • couple • es
10
2026-02-13 • via Nuitee
J
jose • solo_traveller • es
9
lugar acogedor
Pros:

buena ubicación, facil de aparcar, muy buen restaurante

Cons:

todo bien

2026-02-13 • via Nuitee
J
Javi • solo_traveller • es
10
2026-02-12 • via Nuitee
F
Florence • extended_group • fr
10
Pros:

Le personnel très sympathique, la propreté et le parking gratuit

Cons:

Rien

2026-02-09 • via Nuitee
D
Dabid • family_with_children • es
10
2026-01-30 • via Nuitee
A
ANA • family_with_children • es
9
Buena estancia y muy tranquila
Pros:

En general estuvo todo bastante bien, la habitación era muy amplia y luminosa con buenas vistas, la terraza genial, muy confortable todo. El personal muy amable.

Cons:

Lo único con lo que podría poner alguna pega es con el desayuno en la cafetería, estaba un poco escaso de dulce, viajaba con dos niñas y lo único que tenían con chocolate era un donuts que tuvieron que compartir porque no había mas y eso que era temprano cuando bajamos a desayunar, alrededor de las 8.

2026-01-27 • via Nuitee
I
Ignacio • solo_traveller • es
9
2026-01-25 • via Nuitee
A
Alberto • family_with_children • es
10
2026-01-24 • via Nuitee
J
Jan • couple • es
9
2026-01-23 • via Nuitee
N
nerea • solo_traveller • es
10
2026-01-22 • via Nuitee
D
Davide • solo_traveller • it
8
2026-01-21 • via Nuitee
M
MARIA ESTHER • solo_traveller • es
10
2026-01-21 • via Nuitee
M
Maria Carmen • family_with_children • es
8
Hotel corredo, se puede recomendar
Pros:

El personal muy amable. La zona muy tranquila. Cerca de transporte (metro). Habitación ligeramente pequeña, pero correcta. Se puede descansar muy bien, no hay ruidos.

Cons:

En el baño no hay nada de cortesía , ni tampoco secador. Hay una nota que dice que si te falta algo te lo facilitan….

2026-01-20 • via Nuitee
J
jose maria • solo_traveller • es
9
Pros:

Todo Correcto

2026-01-20 • via Nuitee
V
VIRGINIE • family_with_children • fr
10
2026-01-20 • via Nuitee
F
Fernando • couple • es
9
Pros:

La amabilidad del personal y la ubicación

Cons:

La habitación del primer día tenía moqueta pedimos que nos la cambiaran y muy amablemente la encargada de recepción, Ainhoa, nos la cambió por otra con suelo de parquet.

2026-01-19 • via Nuitee
J
Juan Carlos • solo_traveller • es
7
2026-01-19 • via Nuitee
M
Maria Vittoria • couple • it
10
Pros:

Hotel stupendo in un quartiere delizioso, camere bellissime e pulite

2026-01-19 • via Nuitee
J
Jose Ramon • solo_traveller • es
8
2026-01-19 • via Nuitee
P
Piotr • couple • pl
8
Pros:

Śniadanie

Cons:

Hotel na lini lądowania lotniska w Bilbao. Ciut głośno z tego powodu.

2026-01-19 • via Nuitee