Hotel Artaza

Hotels
8.3 (1339 reviews)
Avenida Los Chopos, 12 , Getxo , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean hotel
Good breakfast
Cons:
Cleanliness issues
Limited amenities
Indifferent service in some instances

Categories

Cleanliness
7.66
There were issues with bed bugs and some rooms not being clean.
Service
8.63
The staff were incredibly nice and accommodating.
Location
9.17
Conveniently located near transport and a pleasant neighborhood.
Room Quality
8.12
Some rooms were spacious and clean, though not all were well maintained.
Amenities
7.65
Basic amenities were lacking; no courtesy items in the bathroom.
Value for Money
8.11
The hotel offers good value, though some areas could improve.
Food and Beverage
8.66
Breakfast options were good and well-prepared.
Overall Experience
8.43
A generally pleasant stay with notable issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:27

Property Description

Expansive Parkland and Basque Cuisine
Hotel Artaza offers a unique experience nestled in 14,000 m² of lush parkland, where guests can unwind and indulge in the creative Basque delicacies served at the popular on-site restaurant.

Comfortable Rooms and Modern Amenities
The spacious and cozy rooms at Hotel Artaza are equipped with heating, flat-screen TVs, free Wi-Fi, and en-suite bathrooms, ensuring a comfortable stay for every guest.

Convenience and Accessibility
With a bar, terrace, 24-hour reception desk, and free private parking, Hotel Artaza prioritizes convenience. Additionally, its proximity to the picturesque Andra Mari beaches and easy access to Bilbao city centre make it an ideal choice for travelers.

Experience luxury and convenience at Hotel Artaza - book your stay now for an unforgettable getaway.

Important information:

Please note that Hotel Artaza's restaurant is closed on Sunday nights. The restaurant is closed also on 24,25 and 31 December and 1 January.

License: H-BI-1101Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1339 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
A
Alicia • couple • es
8
2026-03-28 • via Nuitee
T
Thierry • family_with_children • fr
10
Pros:

Hôtel très bien situé, environnement calme et lieu très propre

Cons:

Chauffage un peu fort dans la chambre

2026-03-25 • via Nuitee
M
Marta • extended_group • es
9
2026-03-25 • via Nuitee
C
cruz • family_with_children • es
8
Pros:

Tranquilo.

2026-03-24 • via Nuitee
N
Nicholas • family_with_children • es
8
Definitely recommend
Pros:

Quite luxurious hotel in a very fine building. No complaints. Good food. Very friendly staff. Good value

Cons:

Nothing

2026-03-23 • via Nuitee
F
Francisco • couple • es
10
Pros:

La verdad que es un hotel con mucho encanto, situado en una zona de Neguri muy tranquila y preciosa.
Cometí un fallo y el personal del Hotel pusieron todo de su parte para solucionarlo.
Monic y Ainhoa son encantadoras.

Cons:

Tenerme que ir porque se me acabaron los días de descanso

2026-03-23 • via Nuitee
G
Germán • solo_traveller • es
9
Pros:

Ubicación, personal de recepción en especial Mónica y de cafetería

2026-03-22 • via Nuitee
L
Luis Alberto • family_with_children • es
10
Pros:

Muy buena ubicación en una zona residencial tranquila, tiene su zona de aparcamiento gratuita dentro de su instalación y 2 estaciones de metro muy próximas al hotel recomendable para plantarte en el centro de Bilbao en poco tiempo.

2026-03-22 • via Nuitee
G
Germán • solo_traveller • es
9
Pros:

La ubicación estupenda, personal de recepción magnífico, en especial Monica. Acogedor

2026-03-22 • via Nuitee
A
Anne-marie • couple • fr
9
2026-03-22 • via Nuitee
J
Jaime • family_with_children • es
10
Pros:

Las ime gusto nstalaciones

Cons:

Me gustó todo

2026-03-21 • via Nuitee
P
PATRICIA • extended_group • es
10
Hotel con encanto en un barrio emblemático de Getxo, con un servicio de 10.
Pros:

Todo!, el hotel es precioso, con una excelente ubicación en Getxo, en un barrio tranquilo y espectacular. El parking privado es un plus. Tanto el servicio como la infraestructura es de 10. Desayunamos en la cafetería muy bien y delicioso, con precios muy buenos. La habitación con terraza es amplia, con una ducha muy potente y calefacción.

Cons:

NADA

2026-03-17 • via Nuitee
G
Gema • family_with_children • es
8
2026-03-15 • via Nuitee
F
Fato40 • family_with_children • fr
8
2026-03-15 • via Nuitee
M
Mertxe • family_with_children • es
7
2026-03-14 • via Nuitee
M
mariano • solo_traveller • es
8
2026-03-12 • via Nuitee
J
José Vicente • family_with_children • es
10
2026-03-06 • via Nuitee
J
JAVIER • family_with_children • es
8
2026-03-05 • via Nuitee
G
Gisela • solo_traveller • us
9
Location location.
Pros:

Location. Very nice and attentive staff. They try to accommodate your requests.

Cons:

Some minor things In the rooms & bathrooms that would show attention to details

2026-03-01 • via Nuitee
M
Miguel Ángel • couple • es
10
2026-02-26 • via Nuitee