Best Western Hampton Coliseum Inn

Hotels
•
Best Western
7.2 (764 reviews)
1916 Coliseum Drive , Hampton , US
+1 757-637-7100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location / close to destinations
Friendly and accommodating staff (mentions of Paul)
Pool and Jacuzzi available
Easy/quiet floors and convenient location
Some guests found rooms clean and comfortable
Cons:
Rooms outdated and beds uncomfortable
Cleanliness issues: sticky floors, mildew/stale smells, inconsistent housekeeping
Breakfast bland and inconsistent; poor coffee
Maintenance/safety issues (fallen mirror) and occasional poor staff responses
Perceived as overpriced for condition

Categories

Cleanliness
5
Multiple guests reported rooms not being clean: sticky floors, mildew smell in hallways, stale/stuffy odors, flimsy/unclean towels and inconsistent housekeeping (thrown away food, missed cleanings).
Service
8.8
Generally praised staff: several mentions of friendly, accommodating personnel and specific praise for front desk (Paul). Isolated negative incidents (staff reaction to a food complaint) noted but overall service described positively.
Location
9.2
Frequently highlighted as a strong point: close to university/travel destinations, near shops and attractions (Colosseum mention), often described as very convenient.
Room Quality
5.5
Rooms described as worn/outdated with uncomfortable beds, odd odors, sticky or uneven vinyl flooring and occasional maintenance/safety issues (fallen mirror). Jacuzzi noted in one room but overall rooms seen as dated.
Amenities
8
Amenities like pool, Jacuzzi tub and available breakfast noted positively; towels and supply levels generally adequate. However, issues with housekeeping and cleanliness temper the score.
Value for Money
6
Several guests felt the property was overpriced for what was offered, with comments like 'not worth the price' and 'you get what you pay for' despite the good location.
Food and Beverage
6.5
Mixed reports: some guests praised the food and variety while others described bland breakfast, poor coffee and hygiene concerns; isolated incident of plastic in eggs reported.
Overall Experience
8.6
Mixed but generally satisfactory: strong location and friendly staff improve the stay, while cleanliness and dated rooms detract. Suitable for short stays or when location/staff are priorities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location
Located within 800 meters of the Hampton Coliseum and Hampton Roads Convention Center, our Hampton hotel offers easy access to popular attractions and event venues.

Comfortable Accommodations
Enjoy a relaxing stay in our well-equipped rooms featuring flat screen TVs, coffee makers, and kitchen amenities. Rest assured with en suite bathrooms and convenient in-room appliances.

Amenities for Every Need
Take advantage of our free WiFi, complimentary breakfast, seasonal outdoor pool, business center, and laundry facilities. Whether you're here for business or leisure, we have everything to make your stay enjoyable.

Book your stay at the Best Western Hampton Coliseum Inn for a memorable experience in Hampton!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 764 reviews
Cleanliness: 5
Service: 8.8
Location: 9.2
Room Quality: 5.5
Amenities: 8
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 8.6
S
Starsha • extended_group • us
7
The stay was pretty decent considering.
Pros:

The property was located by everything stores and a few minutes away from the university

Cons:

The room is outdated and the beds were so uncomfortable

2026-10-29 • via Nuitee
T
Tania • couple • us
4
2026-10-27 • via Nuitee
M
Mohammed • solo_traveller • us
10
2026-10-24 • via Nuitee
B
Burks • family_with_children • us
5
Pros:

I didnt have breakfast.. the rooms definitely could use updating. And better detail oriented cleaning.

Cons:

The rooms

2026-10-13 • via Nuitee
C
Corderral • solo_traveller • us
9
2026-10-11 • via Nuitee
V
Vetle • solo_traveller • no
6
Okay for a night or two
Pros:

Personell were nice and accommodating.

Cons:

Felt worn and old, there was a distinct weird smell in the room and the room numbers were just a piece of tape with the number written in permanent marker.
Floor in the room was sticky and in some places not level, as if the vinyl had detached.

2026-10-11 • via Nuitee
W
Walter • solo_traveller • cr
9
Pros:

Tranquilidad

Cons:

Me gustó todo

2026-10-11 • via Nuitee
B
Byung Jin • couple • us
5
Cons:

오랜된 건물로 화장실이 매우 안좋음

2026-10-11 • via Nuitee
B
Brett • solo_traveller • us
8
Nice, clean, quiet.
Pros:

Clean and comfortable. The bathroom was well kept

Cons:

Breakfast was bland “white food” no multi grain or “hi protean” seed and grain breads, bagels, or pancakes.

2026-09-16 • via Nuitee
M
Marrico • couple • us
1
2026-09-15 • via Nuitee
E
EBAY • solo_traveller • us
6
2026-09-13 • via Nuitee
T
Tomica • solo_traveller • us
6
Pros:

The location

Cons:

Room wasn't that clean

2026-09-11 • via Nuitee
C
Chaney • solo_traveller • us
5
Pros:

The location was only a 10 min. drive from our traveling destination. The floor we were on was very quiet and staff were friendly. Our room was nice, with a Jacuzzi tub with shower.

Cons:

Not very clean, over priced for our 1night stay.

2026-09-07 • via Nuitee
A
Antoine • solo_traveller • us
8
2026-09-06 • via Nuitee
P
Perptua • family_with_children • us
8
2026-09-03 • via Nuitee
V
vicki • family_with_children • us
1
Pros:

found a strip of plastic in the scrambled eggs an when i told rhe boy who was working the early morning shift acted like i put it in there my self. thats a sorry way to treat people!!!

2026-09-01 • via Nuitee
M
Minor • couple • us
10
Pros:

Location and Paul at your front desk is awesome

Cons:

Location and clean pricing could be cheaper and for whatever reason I never get my points

2026-08-28 • via Nuitee
L
Lavarious Hamock • solo_traveller • us
8
2026-08-28 • via Nuitee
S
Simmons • family_with_children • us
8
2026-08-27 • via Nuitee
A
Annette • solo_traveller • us
10
Fun get away
Pros:

The hotel is always clean, and the People are always very nice 👌.. The food was very good, and it's always plenty of choices. The rooms were comfortable and there was plenty of towels etc.We always use this hotel when we come to Hampton.

2026-08-27 • via Nuitee