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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Special diet menus - on request
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Kid meals
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Snack bar
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Lockers
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Electric vehicle charging station
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Indoor pool
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Public Bath
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in elegantly designed rooms with modern amenities and some with private balconies at Best Western Plus The Connaught Hotel and Spa.
Bluewater Spa Retreat
Relax and rejuvenate at the 20-yard swimming pool, hot tub, gym, sauna, and deluxe beauty suites at the hotel's spa.
Gastronomic Delights
Experience award-winning dining at the Connaught Brasserie, offering a diverse menu made from locally sourced ingredients, complemented by a vast selection of gins at the Gin Bar.
Ready to experience luxury and relaxation at Best Western Plus The Connaught Hotel and Spa? Book your stay now!
Full payment is required on arrival by the hotel.
Guests who book on a dinner bed and breakfast basis will have full choice from the hotel's Brasserie menu - some supplements may apply to certain items.
Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Fri, Dec 25, 2026 until Fri, Dec 25, 2026
Spa/wellness center is closed from 2026-12-25 until 2026-12-25
Sauna is closed from 2026-12-25 until 2026-12-25
Fitness center is closed from 2026-12-25 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-25 until 2026-12-25
A deposit may be required at the property.
Location
Guest Reviews
Zwembad wel wat gedateerd.
Goed ontbijt met veel keuze.
Location was good, walking distance to town and beach.
The bed was very firm
Location was good
Very tired and misleading photos. Parking isn’t free and is £12 extra! Decor and rooms and general hotel state was very worn and weary. Bar area looked a little nicer but I didn’t visit. Showers were in a bath tub and pretty poor but hot water. TV in room was well sized and room size in general (cost double) was actually big. Balcony was not grouted properly and didn’t feel safe and window door to it was not easy to understand.
Location was good and I imagine the standard was the norm for area but still poor for the price it costs.
Excellent location for beach and town. Staff very helpful. Room very clean. Lovely afternoon tea.
Having to pay for the carpark
Spa facilities, restaurant, rooms.
Extremely firm mattress,
Breakfast and room.
N/a
We booked a short break to substitute an overseas holiday that was cancelled. The hotel suited our needs of having a spa and pool, being near the sea, bus routes and restaurants. It was clean and well maintained and met our requirements. Breakfast had a good selection.
The nightly rate paid did not feel like good value for money, especially after adding the parking charge. The area near the Bournemouth triangle on one side of the hotel is now quite run down.
Location and spa facilities
No food served on a Sunday and paying for parking
All went well
Can no longer remember!
Staff were friendly. Spa area was nice.
No hot water in our room most days. Breakfast hot items were not hot ! Bed was very hard and bottom sheet on bed was a double sheet folded In Half which didn’t fit the mattress. Big brown stain on mattress.
Restaurant was very good. The waiter was great even though he was on his own.
Bed was a little uncomfortable
Not impressed with room for 41/2 stars I’ve stayed in better for less cost, stained curtains, net curtains hanging of, had to stand on chair to get to safe, lots of dust and cobwebs at top of ceiling, very disappointing for what they charge.wouldn’t recommend to anyone .
Price doesn’t reflect the comfort for a room that small, had to pay for parking and breakfast wasn’t included, I’ve stayed in a few best westerns and that was by far worse one.
Great location and good facilities. The spa facilities were really nice, although the gym is quite small. As we were only staying for a short trip, it was perfectly fine for us.
The hotel is really close to the town centre and the beach, which was amazing and made it very convenient for getting around.
The only minor downside was a random noise we could hear at night. We weren’t sure whether it was coming from the air conditioning or somewhere else. The walls also seemed a little thin, so you could hear quite a bit from outside the room.
Other than that, we had a lovely stay. The staff were friendly and helpful, and we’d happily stay again.
Het ontbijt was prima. Suite was ruim en comfortabel, al had de kleine bank wel vervangen mogen worden.
De kraan in de badkamer liep niet erg goed; slap straaltje water.
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