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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Special diet menus - on request
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Kid meals
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Snack bar
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Lockers
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Electric vehicle charging station
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Indoor pool
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Public Bath
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in elegantly designed rooms with modern amenities and some with private balconies at Best Western Plus The Connaught Hotel and Spa.
Bluewater Spa Retreat
Relax and rejuvenate at the 20-yard swimming pool, hot tub, gym, sauna, and deluxe beauty suites at the hotel's spa.
Gastronomic Delights
Experience award-winning dining at the Connaught Brasserie, offering a diverse menu made from locally sourced ingredients, complemented by a vast selection of gins at the Gin Bar.
Ready to experience luxury and relaxation at Best Western Plus The Connaught Hotel and Spa? Book your stay now!
Full payment is required on arrival by the hotel.
Guests who book on a dinner bed and breakfast basis will have full choice from the hotel's Brasserie menu - some supplements may apply to certain items.
Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Fri, Dec 25, 2026 until Fri, Dec 25, 2026
Spa/wellness center is closed from 2026-12-25 until 2026-12-25
Sauna is closed from 2026-12-25 until 2026-12-25
Fitness center is closed from 2026-12-25 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-25 until 2026-12-25
A deposit may be required at the property.
Location
Guest Reviews
Lovely hotel, the room was clean. The staff are very friendly. The layout had different areas where you could relax instead of staying in your room. Excellent breakfast. Excellent spa facilities pool, steam room, sauna, jacuzzi, gym, relaxation room and treatment room. Not far from the beach just a short walk down a hill. Enjoyed my stay would come back again.❤️
Very friendly staff- thank you especially to the receptionist and evening bar man/waiter!
Location, cleanliness, staff, spa
Air con in room was so refreshing during the heat wave.
Indoor pool was great and location is quite central.
Bed was comfortable.
The bathroom and room could've been a bit cleaner - a bit of dust collection.
The staff at the front desk weren't that friendly however, the bar staff were really friendly.
Perfect position, short walk to the beach. Room clean and comfortable. Breakfast first class. Staff were very helpful and friendly (special mention to Tomas and Hey-ji-Lee for excellent customer service ). Swimming pool was a lovely addition to the hotel.
Absolutely nothing to find fault with the hotel during our stay.
Dear Hotel Manager, I’m writing to make a formal complaint regarding our recent stay at your hotel between 21.08.26 and 23.08.26.
Upon arrival, we were immediately met with frustration. Our reservation details were incorrect, which set a stressful tone from the start. Your front desk staff member had a awful tone with me as he was busy. I stated I can come back in 10 mins but if he could tell me where to park my car that would be great. I was told to wait which I did and 2 minutes later I reiterated my request and he then told me where to park. Upon returning to check in he had the same tone and body language which immediately changed when he saw my wife.
The spa treatments we booked and paid for were not what we received. The services provided were not carried out correctly, which was extremely disappointing. I had called in advance re my treatments and was clear and concise over the booking. I was told we could have a couples massage (which would have been our first one ever) followed by additional treatments we wanted. Instead I had a call on the day (21.08.26) re the treatments as a beautician could not come into work it was all reiterated again on the phone and I was told I am sorry but no one has written any notes or details here. On the day of treatments (22.08.26) the same thing happened again and the same excuse.
During the treatments me and my wife were split up I asked why and Lisa stated to me it’s because we have facials booked in straight after and they can’t do this in the same room. I asked ok so can we have a massage together as we were really looking forward to this and the whole pint of going away was to spend some time together and reconnect and Lisa said no as they don’t like guests moving around after treatments. I then find out after my wife’s massage she was moved into another room which contradicts everything.
This is supposed to a relaxing place to stay and comfortable and it was far by that. The beds are super uncomfortable
Dear Hotel Manager, I’m writing to make a formal complaint regarding our recent stay at your hotel between 21.08.26 and 23.08.26.
Upon arrival, we were immediately met with frustration. Our reservation details were incorrect, which set a stressful tone from the start. Your front desk staff member had a awful tone with me as he was busy. I stated I can come back in 10 mins but if he could tell me where to park my car that would be great. I was told to wait which I did and 2 minutes later I reiterated my request and he then told me where to park. Upon returning to check in he had the same tone and body language which immediately changed when he saw my wife.
The spa treatments we booked and paid for were not what we received. The services provided were not carried out correctly, which was extremely disappointing. I had called in advance re my treatments and was clear and concise over the booking. I was told we could have a couples massage (which would have been our first one ever) followed by additional treatments we wanted. Instead I had a call on the day (21.08.26) re the treatments as a beautician could not come into work it was all reiterated again on the phone and I was told I am sorry but no one has written any notes or details here. On the day of treatments (22.08.26) the same thing happened again and the same excuse.
During the treatments me and my wife were split up I asked why and Lisa stated to me it’s because we have facials booked in straight after and they can’t do this in the same room. I asked ok so can we have a massage together as we were really looking forward to this and the whole pint of going away was to spend some time together and reconnect and Lisa said no as they don’t like guests moving around after treatments. I then find out after my wife’s massage she was moved into another room which contradicts everything.
This is supposed to a relaxing place to stay and comfortable and it was far by that. The beds are super uncomfortable
Great location and great breakfast.We liked our dinner as well too,the hotel has great chefs ,it was excellent dinner
N/P
Easy to find. Ample parking, great location.
The lodge seemed a bit tatty but we were staying the hotel so didn’t matter to us!
Everything
Nothing
We had a lovely stay. The breakfast was very good, and the food in the restaurant was also excellent. The staff were friendly, welcoming and helpful throughout. The spa and indoor swimming pool were good, and our room was comfortable, clean and well maintained. A short walk to the beach too. Overall, an enjoyable experience and we would happily stay again.
A couple of small points: the jacuzzi wasn’t working properly on our first day, the gym is quite small but adequate, and our room key card stopped working a couple of times, although the staff were always quick and helpful in sorting things out.
Very close to the beach. Bright and airy room. Great breakfast.
The staff were so good , very helpful and friendly . The room we stayed in was clean and the bed very comfortable. The gym and swimming pool were really good . We used both and also had a treatment in the spa . All in all a very relaxing holiday and we will definitely return for another stay
There was nothing at all that we didn’t like
The location was good. We liked that it had a gym and pool.
The shower leaked and the bath when wet was dangerously slippery.
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