Doubletree by Hilton Phoenix Mesa

Hotels
Doubletree by Hilton
8.3 (757 reviews)
1011 West Holmes Avenue , Mesa , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with cleanliness
High food prices

Categories

Cleanliness
7.88
Several reviews indicated issues with bathroom cleanliness.
Service
9.35
Most reviews reflected positively on the staff's friendliness and service quality.
Location
9.39
Multiple reviews praised the convenient location.
Room Quality
8.34
General satisfaction mentioned with rooms, though 1 review pointed out maintenance issues.
Amenities
7.87
Amenities were largely acceptable, but some comments indicated dissatisfaction with amenities like breakfast.
Value for Money
6.83
Concerns expressed about pricing and cost of breakfast.
Food and Beverage
7.88
Mixed sentiment about bar and dining experiences; inconsistencies noted.
Overall Experience
8.85
Most guests left with positive memories, with a few expressed disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:06

Property Description

Luxurious Amenities and Relaxing Facilities

Situated in the East Valley next to a 9-hole golf course, DoubleTree by Hilton Phoenix Mesa offers contemporary guestrooms and a range of relaxing facilities. The outdoor heated pool and hot tub provide the perfect spot to unwind, while the fitness center caters to guests looking to stay active during their stay.

Concierge Desk for Customized Experiences

The hotel's concierge desk is ready to enhance your stay by arranging exciting activities such as sightseeing trips to the Grand Canyon or serene evening cruises on Canyon Lake. Let us create a personalized itinerary to make your visit truly unforgettable.

Delicious Dining Options and Atrium Lounge

Indulge in continental cuisine, local microbrews, and tasty margaritas at DoubleTree by Hilton Phoenix Mesa's restaurant, open for breakfast, lunch, and dinner. End your day by unwinding in the sky-lit, 8-story atrium at the Atrium Lounge, the perfect setting to relax and socialize.

To experience the ultimate blend of comfort and luxury, book your stay at DoubleTree by Hilton Phoenix Mesa now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 757 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 6.83
Food and Beverage: 7.88
Overall Experience: 8.85
S
Salena couple us
10
2026-07-17 via Nuitee
P
Pape solo_traveller us
10
Pros:

Very clean and staff was great

2026-07-13 via Nuitee
G
Gayle couple us
7
May try again or find another place to stay.
Pros:

Older but overall clean. One wash cloth had black stains on it.
Staff friendly
Bar was nice. Location worked for us.

Cons:

Forgot to give us the cookies! Had to ask for them the next day.
Breakfast offerings were terrible. Other than coffee the barista could not serve any breakfast sandwiches. No buffet.

2026-07-11 via Nuitee
H
Honahni solo_traveller us
10
Pros:

Nice and clean!

2026-07-10 via Nuitee
J
Jolene family_with_children us
10
It was awesome
2026-07-10 via Nuitee
M
Mehmet Volkan solo_traveller tr
7
2026-07-08 via Nuitee
J
Janette couple us
10
Pros:

Staff was very nice

2026-07-05 via Nuitee
S
Shari solo_traveller nl
8
Would stay here again
Pros:

Good location, very nice staff, especially in the Atrium bar and restaurant. Comfortable bed.

Cons:

On the side I stayed was some noise coming from what I assume is a generator outside, which was continuous, but not overly intrusive.

2026-06-30 via Nuitee
L
Lynette couple us
10
2026-06-29 via Nuitee
B
Bert charley couple us
9
Over all the stay was great
Pros:

Everything was good except witholding security deposit

Cons:

Room rate

2026-06-25 via Nuitee
N
Nicole extended_group us
1
2026-06-24 via Nuitee
S
SHANNON solo_traveller us
10
2026-06-22 via Nuitee
C
Chastity solo_traveller us
6
Pros:

The lobby

Cons:

The bathroom smelled like mold

2026-06-20 via Nuitee
T
Thomas solo_traveller us
3
Pros:

An alarm was going off at 1 a.m. and I said something the next morning and was just told that they didn't know anything, no sorry or anything further.

Cons:

Nobody seemed to care that I couldn't sleep.

2026-06-19 via Nuitee
K
Kim extended_group us
10
2026-06-16 via Nuitee
A
Ana couple us
10
Comodo
Pros:

Siempre todo bien en este hotel me e quedado varias veces cuando está en oferta

2026-06-14 via Nuitee
M
Matt solo_traveller us
1
Keep scrolling
Pros:

Nice building. Clean throughout.

Cons:

Booking com and hotel pictures don't match. I was not given the room shown even though it was available. They treated me like I was trying to sneak my dog in even though I reserved a room that accepted pets. And there are NO BALCONIES like stated. Just fake balconies with 12 inch platforms that are not accessible from the rooms.

2026-06-14 via Nuitee
L
Lisa couple us
10
2026-06-08 via Nuitee
W
WAUNDLYAN solo_traveller us
5
Pros:

The location was nice and the lounge area.

Cons:

The Suites with a balcony were FULL of mosquitoes and moths heavily.

2026-06-07 via Nuitee
T
TONIO solo_traveller us
10
Pros:

Staff was friendly and awesome

Cons:

Can't pick one thing everything was awesome

2026-05-31 via Nuitee