DoubleTree by Hilton Norfolk Airport

Hotels
•
Doubletree by Hilton
8.2 (564 reviews)
1500 North Military Highway , Norfolk , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Convenient airport location
Clean hotel
Delicious food
Cons:
Cleanliness issues
Noisy hallways
Lack of nearby restaurants

Categories

Cleanliness
7.45
Feedback indicated cleanliness issues, particularly in bathrooms and hallways.
Service
8.95
Front desk staff and other personnel received high praise for friendliness and helpfulness.
Location
8.45
Conveniently located near the airport, though not very close to restaurants.
Room Quality
7.95
Generally acceptable but noted some issues like noisiness from other guests.
Amenities
8.45
Positive mentions of hotel amenities like cookies and shuttle service.
Value for Money
7.95
Guests felt they received good value based on service and location.
Food and Beverage
8.45
Food received positive remarks, but noted some popular items were unavailable.
Overall Experience
7.95
Mixed feelings based on overall satisfaction; some enjoyed their stay fully, while others had issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:35

Property Description

Convenient Location and Amenities
Located just off Interstate 64 and close to Norfolk International Airport, DoubleTree by Hilton Norfolk Airport offers a complimentary airport shuttle, indoor/outdoor pool, and free Wi-Fi.

Comfortable Rooms and Facilities
Guest rooms feature a 27-inch cable TV, MP3 alarm clock, coffee maker, ironing facilities, and hair dryer. The hotel also boasts a well-equipped gym, business center, and a relaxing hydromassage tub.

Delicious Dining Options and Nearby Attractions
Enjoy American cuisine at Max & Erma's Restaurant or opt for room service. Explore nearby attractions like Norfolk Botanical Garden and the Waterside entertainment area, both just a short distance away.

Book your stay at DoubleTree by Hilton Norfolk Airport for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 564 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 7.95
T
tim • family_with_children • us
10
2026-06-06 • via Nuitee
M
Mike • solo_traveller • us
10
2026-06-04 • via Nuitee
M
Malvin • solo_traveller • us
10
2026-05-31 • via Nuitee
B
Beverly • solo_traveller • us
6
It was a good place, just the constant alarm issue made our stay end early than planned
Pros:

It was a nice room but the fire alarm kept going off and ruined our morning. We checked out early due to this.

Cons:

The location of the room and the cleanlinest of the rooms

2026-05-29 • via Nuitee
M
Marie • extended_group • us
10
2026-05-28 • via Nuitee
M
Malik • solo_traveller • us
7
2026-05-20 • via Nuitee
N
Nora E. • extended_group • us
9
2026-05-15 • via Nuitee
E
Ebonie • solo_traveller • us
8
2026-05-12 • via Nuitee
B
Brianna • solo_traveller • us
10
Great staff overall very friendly I get very safe here
Pros:

Respectable staff very friendly people I love it here

Cons:

N/A

2026-04-27 • via Nuitee
T
Tanika • couple • us
10
2026-04-27 • via Nuitee
A
Amy • solo_traveller • us
7
2026-04-26 • via Nuitee
D
Darien • family_with_children • us
10
It was nice and near everything will stay here all the time whenever I’m in the area
Pros:

Spacious room
Very clean

2026-04-23 • via Nuitee
T
tamara • couple • us
10
Very clean, friendly!
Pros:

Clean friendly

Cons:

Na

2026-04-13 • via Nuitee
G
Graham • couple • us
10
2026-04-13 • via Nuitee
K
Keyatta • solo_traveller • us
8
Overall I enjoyed my stay, the staff were very friendly! & clean facility
Pros:

Facility was updated, many amenities available on the property! They even have a nail salon & gift shop! Pool is pretty big, compared to many other places I have stay so that is Great. They also have several different entrances which is convenient based on parking! & many places to explore on the property

Cons:

Paying for breakfast. We always stay at The Double Tree by Hilton for my daughter's cheer competitions. They usually have to arrive by 7:45am to their venue, which makes it hard to stop somewhere on the way. However, $20-30 for one person to eat breakfast is a bit too much.

2026-03-30 • via Nuitee
M
Maureen • couple • us
9
Very comfortable snd clean. The check-in clerk was exceptional with multitasking with professionalism.
Pros:

Appeared recently updated. Very clean, spacious and comfortable.

Cons:

Barn doors should never be used for a bathroom door.

2026-03-30 • via Nuitee
P
Pineda • couple • us
8
2026-03-30 • via Nuitee
A
Armonti • couple • us
10
2026-03-27 • via Nuitee
J
Jeramis • solo_traveller • us
8
2026-03-24 • via Nuitee
D
Danielle • solo_traveller • us
10
Pros:

Location is primo just by the airport in a safe area of Norfolk. The room was huge and the bed and pillows a dream. The staff went out of their way to make sure I had everything I needed. The bartender and waitresses were exceptional.

2026-03-23 • via Nuitee