Tru By Hilton Milwaukee Brookfield

Hotels
•
Tru by Hilton
8.7 (342 reviews)
20925 Watertown Road , Waukesha , US
+1 262-336-8800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good location
Cons:
Cramped rooms
Some amenities lacking
Pricey for room size

Categories

Cleanliness
8.96
Most reviews emphasize that the hotel was clean and comfortable.
Service
9.03
Staff were consistently mentioned as friendly and helpful.
Location
8.77
Some reviews noted that the location was fine, but signage could improve.
Room Quality
8.62
Mixed reviews on room size and comfort; some found rooms cramped.
Amenities
8.25
Some amenities were lacking, like a coffee maker and microwave.
Value for Money
8.61
Perceived as somewhat pricey, especially for smaller rooms.
Food and Beverage
8.56
Breakfast received positive remarks but some stated it could be improved.
Overall Experience
8.83
Overall positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:16

Property Description

Modern and Convenient Accommodation
Located in Waukesha, the Tru By Hilton Milwaukee Brookfield offers a comfortable stay just a short distance from key universities and attractions. The air-conditioned rooms with free WiFi and flat-screen TVs ensure a relaxing experience for guests.

Fitness Center and Helpful Staff
Guests can maintain their workout routine at the hotel's fitness center. The attentive staff at the reception are readily available to assist with any inquiries or requests, ensuring a seamless stay for all visitors.

Nearby Attractions and Amenities
Conveniently situated near Carroll College Academy and Milwaukee Mile, as well as being a short distance from Milwaukee Mitchell International Airport, the hotel provides easy access to a variety of local destinations.

Book your stay at Tru By Hilton Milwaukee Brookfield for a comfortable and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 342 reviews
Cleanliness: 8.96
Service: 9.03
Location: 8.77
Room Quality: 8.62
Amenities: 8.25
Value for Money: 8.61
Food and Beverage: 8.56
Overall Experience: 8.83
J
Joseph A. Varni • couple • us
10
We will gladly go back the next time we are in Waukesha, WI.
Pros:

The General Manager Robert Rause and his staff (skeleton included) were exceptionally friendly and helpful. They went out of their way to help us enjoy our stay. I would recommend this hotel to anyone who is seeking a clean, friendly and comfortable stay without paying parking fees. The hotel is conveniently located near shopping and great restaurants.

2026-10-31 • via Nuitee
B
Barbara • extended_group • us
9
as expected
Pros:

Breakfast was good. liked the fresh fruit.

Cons:

they ran out of my style of bagel on Sunday, but still found something

2026-10-29 • via Nuitee
L
Lori • couple • us
10
Who ever manages this hotel is doing a good job and their staff is very friendly and makes you feel comfortable
Pros:

Very clean. Super friendly staff. My husband commented the female employee on 10/17 was really efficient with keeping the breakfast area well stocked and clean. Please let her know this!!!

Cons:

Every thing was great

2026-10-18 • via Nuitee
M
Michael • solo_traveller • us
6
Pros:

Staff was nice and nice location.

Cons:

Floor was clean at all. I checked out Saturday morning.

2026-10-13 • via Nuitee
E
Erika • solo_traveller • us
10
2026-10-12 • via Nuitee
P
Paul • solo_traveller • us
10
Pros:

The hotel was very clean, the girl at the front desk was very helpful. Room was very clean.... Great shower.

Cons:

The pillows leave a little to be desired but that can be said for pretty much every hotel.

2026-08-21 • via Nuitee
K
Kristine • couple • us
8
2026-08-18 • via Nuitee
S
Skylar • family_with_children • us
10
2026-06-20 • via Nuitee
N
Nancy • family_with_children • us
7
Great location wouldn’t stay there again
Pros:

Location

Cons:

Bathroom door very loud squeak wakes anyone else that’s asleep. Room temperature inconsistent on and off, chilly then hot. Snack prizes way to high

2026-06-15 • via Nuitee
R
Robyn • couple • us
5
2026-05-28 • via Nuitee
N
Nancy • solo_traveller • us
8
Pros:

Clean

Cons:

Breakfast

2026-05-17 • via Nuitee
H
Hoskins • solo_traveller • us
10
Pros:

Helpful and friendly staff, good location, great price, very clean and comfortable. Great view from our room.

Cons:

The parking situation was not the greatest but there were enough parking spaces overall.

2026-05-12 • via Nuitee
A
Angelina • family_with_children • us
8
2026-04-30 • via Nuitee
G
Gary • solo_traveller • us
10
2026-04-26 • via Nuitee
M
maria esther • couple • es
8
HOTEL CORRECTO
Pros:

Todo correcto. La cama cómoda , buenas almohadas y el baño con todo lo necesario.

Cons:

El desayuno podría mejorar, y acaba muy pronto.

2026-04-22 • via Nuitee
B
Brandenburg • couple • us
8
2026-04-18 • via Nuitee
K
Kristine • solo_traveller • xa
8
2026-04-15 • via Nuitee
J
Jessica • couple • us
10
Small,cozy,, clean&comfortable room close to the highway.
Pros:

Breakfast was delicious. Lots of options

Cons:

Nothing

2026-04-09 • via Nuitee
D
Dawn • couple • us
10
Great
Pros:

Clean and friendly staff

Cons:

Nothing - well maybe that they don’t have a pool

2026-04-01 • via Nuitee
K
Kristine • couple • xa
8
2026-03-30 • via Nuitee