Tru By Hilton Milwaukee Brookfield

Hotels
•
Tru by Hilton
8.7 (327 reviews)
20925 Watertown Road , Waukesha , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good location
Cons:
Cramped rooms
Some amenities lacking
Pricey for room size

Categories

Cleanliness
8.96
Most reviews emphasize that the hotel was clean and comfortable.
Service
9.03
Staff were consistently mentioned as friendly and helpful.
Location
8.77
Some reviews noted that the location was fine, but signage could improve.
Room Quality
8.62
Mixed reviews on room size and comfort; some found rooms cramped.
Amenities
8.25
Some amenities were lacking, like a coffee maker and microwave.
Value for Money
8.61
Perceived as somewhat pricey, especially for smaller rooms.
Food and Beverage
8.56
Breakfast received positive remarks but some stated it could be improved.
Overall Experience
8.83
Overall positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:16

Property Description

Modern and Convenient Accommodation
Located in Waukesha, the Tru By Hilton Milwaukee Brookfield offers a comfortable stay just a short distance from key universities and attractions. The air-conditioned rooms with free WiFi and flat-screen TVs ensure a relaxing experience for guests.

Fitness Center and Helpful Staff
Guests can maintain their workout routine at the hotel's fitness center. The attentive staff at the reception are readily available to assist with any inquiries or requests, ensuring a seamless stay for all visitors.

Nearby Attractions and Amenities
Conveniently situated near Carroll College Academy and Milwaukee Mile, as well as being a short distance from Milwaukee Mitchell International Airport, the hotel provides easy access to a variety of local destinations.

Book your stay at Tru By Hilton Milwaukee Brookfield for a comfortable and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 327 reviews
Cleanliness: 8.96
Service: 9.03
Location: 8.77
Room Quality: 8.62
Amenities: 8.25
Value for Money: 8.61
Food and Beverage: 8.56
Overall Experience: 8.83
B
Brandenburg • couple • us
8
2026-04-18 • via Nuitee
K
Kristine • solo_traveller • xa
8
2026-04-15 • via Nuitee
J
Jessica • couple • us
10
Small,cozy,, clean&comfortable room close to the highway.
Pros:

Breakfast was delicious. Lots of options

Cons:

Nothing

2026-04-09 • via Nuitee
D
Dawn • couple • us
10
Great
Pros:

Clean and friendly staff

Cons:

Nothing - well maybe that they don’t have a pool

2026-04-01 • via Nuitee
H
hye won • couple • ca
9
2026-03-30 • via Nuitee
K
Kristine • couple • xa
8
2026-03-30 • via Nuitee
P
Patricia • family_with_children • us
9
2026-03-19 • via Nuitee
B
Barbara • solo_traveller • us
9
Will be back again.
Pros:

Location is great for me. Staff is nice. They had computer issues the day I checked in and that made it a bit strange as it seemed they did not know who all was going to be there? But the staff recouped and moved on. Manager here, is good.

Cons:

The toilet paper is very cheap and thin compared to other Tru locations I have been to.

2026-03-03 • via Nuitee
K
Kathleen • couple • us
9
2026-02-14 • via Nuitee
K
King • solo_traveller • us
8
2026-01-29 • via Nuitee
M
Marek • family_with_children • us
9
It was a good stay
Pros:

Clean, friendly staff.

Cons:

Breakfast

2026-01-25 • via Nuitee
B
Barbara • couple • us
10
2026-01-19 • via Nuitee
C
Carol • couple • us
9
Pros:

coffee not available after 1000am.

2026-01-19 • via Nuitee
R
Ryan • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Savides • couple • us
8
2026-01-08 • via Nuitee
A
Alysha • family_with_children • us
10
Loved it
Pros:

Everything

Cons:

It was clean and comfortable

2025-12-29 • via Nuitee
L
Lisa • couple • us
10
Great place to stay and we'll be back again!
Pros:

Staff very welcoming and made us and our pup feel at home.

Cons:

Everything was fine!

2025-12-26 • via Nuitee
C
Chad • solo_traveller • us
9
2025-11-24 • via Nuitee
D
Darla • family_with_children • us
10
My family enjoyed our stay.
Pros:

Very clean and the flooring was not gross carpet. Only hotel I’ve been to without the gross carpet. We also enjoyed the pool table in the lobby.

Cons:

Nothing, was a very short stay but worth it.

2025-11-05 • via Nuitee
N
NA • couple • us
10
2025-11-02 • via Nuitee