Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean amenities
Comfortable stay
Cons:
Noisy environment
Room furniture quality
Slow Wi-Fi

Categories

Cleanliness
8.16
Cleanliness is generally praised, but some comments indicate areas for improvement, such as the pool's condition.
Service
8.63
Many reviews highlight helpful and accommodating staff, creating a positive sentiment about the service.
Location
8.67
Location is frequently mentioned as a positive aspect, contributing to the overall experience.
Room Quality
7.62
Some rooms received negative remarks about furniture and space, impacting the overall room quality sentiment.
Amenities
8.65
The amenities, including the pool and Wi-Fi, were well-received and provided a good experience.
Value for Money
7.11
Some guests felt the offered amenities did not justify the cost, particularly mentioning expensive breakfast.
Food and Beverage
8.16
Food quality received positive remarks, especially breakfast options, though some found them pricey.
Overall Experience
8.63
Majority of reviews express a positive overall experience, with repeated recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:42

Property Description

Luxurious Rooftop Pool and Mountain Views

Experience the ultimate relaxation at Residence MASSOU with a stunning rooftop pool offering breathtaking mountain views. Unwind in style and enjoy the serene surroundings in Yaoundé.

Family-Friendly Amenities and Activities

From an indoor play area to outdoor play equipment and fitness classes, our hotel provides a wide range of family-friendly amenities. Keep your little ones entertained while you relax and make the most of your stay.

Exquisite Dining and Cultural Experience

Indulge in a culinary journey at our family-friendly restaurant, serving a delightful fusion of African, American, and French cuisine. Immerse yourself in the local culture through our diverse menu offerings.

Book your stay at Residence MASSOU now for a memorable and enriching experience in Yaoundé!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NSI

Location

Guest Reviews

8.2
Based on 67 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 8.63
J
Jose A. extended_group es
5
Pros:

El personal es amable y atento

Cons:

Sitio apartado de dificil acceso, sin servicios

2026-04-04 via Nuitee
D
David solo_traveller fr
10
10/10: Un séjour exceptionnel à la Résidence Massou !
Pros:

Un séjour fantastique ! Idéalement située pour ma réunion de l’Organisation mondiale du commerce (OMC); cadre unique en pleine nature luxuriante, à seulement 10 minutes de tout. Mention spéciale pour le petit-déjeuner bio, très digeste et servi à l’heure, permettant de débuter mes activités sereinement. Pour une première expérience en Afrique, je me suis senti pleinement en sécurité et comblé. Je recommande vivement !

Cons:

Rien

2026-03-29 via Nuitee
D
Dr. Conrad solo_traveller de
1
Don’t trust them
Pros:

Nothing

Cons:

Awful place, completely overpriced, don’t stay here!

2026-03-26 via Nuitee
H
Honorine solo_traveller se
3
Could be nice place to stay if only they take away that stupid rule or infor
Pros:

The location only!

Cons:

The place is very difficult to find. It’s hidden far behind, and there are no visible signs on the street to indicate where it is.

Unfortunately, the experience was disappointing mainly due to the staff’s attitude and unclear rules. The guards were unfriendly and did not allow guests to freely use the terrace or outdoor areas. We were told that bringing our own drinks or food outside is not allowed unless we pay extra, which was never clearly communicated before arrival or during booking.

There is apparently a bar inside, but this was not explained to us in advance. Instead, we were confronted with the rule only after arrival. One staff member was quite aggressive and even mentioned a fine of nearly 200,000 francs if we invited friends and had drinks on the terrace, which felt unreasonable and uncomfortable.

I chose this place specifically for the outdoor area, pool, and location. Not being allowed to properly enjoy these facilities defeats the purpose of booking it.

I have stayed in many places around the world—often larger and more luxurious—and have never experienced such restrictions, especially when it comes to enjoying your own drinks.

I strongly recommend that the management clearly communicate their rules in advance and reconsider these policies if they want to improve the guest experience.

2026-03-18 via Nuitee
V
VOTTERO family_with_children jp
7
The level of service is really good and the team is serious.
Pros:

cleanliness, spacious rooms, really functional.
The location is convenient and surrounded by nature and even a walking trail around the block.

Cons:

The edges of the pool are very slippery. Be careful when getting out of the water. I recommend replacing the tiles with a suitable, non-slip surface.

2026-02-28 via Nuitee
S
Stanislas extended_group be
7
2026-02-26 via Nuitee
J
Jean family_with_children fr
10
Pros:

La vue est incroyable, on est comme plongés dans la nature. Le niveau de prestation general est eleve, la piscine etait tres propre (ça c'est ma fille qui a tenu à ce qu'on l'indique ;), le personnel charmant et disponible. Toute la famille a apprécié.

2026-02-22 via Nuitee
S
sawa solo_traveller cm
8
Pros:

Super

Cons:

Rien

2026-01-20 via Nuitee
V
Viviane family_with_children ma
7
Bien.
Cons:

Nuisance sonore et insonorisation

2026-01-19 via Nuitee
A
Andréa extended_group fr
10
Séjour exceptionnel à la Résidence MASSOU
Pros:

Une belle surprise dans la ville de Yaoundé. Accueil chaleureux, équipe aux petits soins, cadre naturel magnifique entre le parc du Parcours Vita, le parcours de Golf et le Mont-Fébé. Résidence propre, calme, lit ultra confortable et piscine spacieuse et relaxante. Petit déjeuner bio délicieux, avec salade composée et cocktail de fruits frais. Un vrai havre de paix. Une pépite à recommander sans hésiter.

Cons:

Rien

2026-01-19 via Nuitee
L
Landry extended_group cm
8
Pros:

Cadre Propre, grand, confortable et sécurisé

Cons:

Pas de possibilité de dîner sur place contrairement à ce qui est annoncé sur le site
Pas de netflix sur la tv

2026-01-19 via Nuitee
N
Nicola couple de
10
Ein schöner, entspannter Aufenthalt
Pros:

Wir haben uns sehr gefühlt. Alle waren sehr hilfsbereit und freundlich.
Lockere Atmosphäre

2026-01-15 via Nuitee
J
Jeannette couple cm
10
2026-01-07 via Nuitee
A
Ange Pacifique family_with_children be
8
Pros:

Bâtiment propre et spacieux
Personnel a l'ecoute

Cons:

Personnel peu expérimenté

2025-12-30 via Nuitee
R
Rigollet Alain family_with_children sa
10
Pros:

Le lieu.
L appartement. La piscine.
Le personnel serviable et gentil.
La réactivité du personnel pour palier tous les problèmes.

Cons:

Tout était bien.

2025-12-27 via Nuitee
D
Dewa couple cm
9
2025-12-03 via Nuitee
G
Guillermo extended_group us
10
Great place to stay in Yaoundé
Pros:

The location was great. Great breakfast, the best cappuccino. Clean. The staff was super helpful. The pool area is super nice with a beautiful background.

2025-11-26 via Nuitee
M
Mariam solo_traveller cm
10
Pros:

J'ai tout aimé dans cet appartement. Le service et le manager était à l'écoute. Très très diligent c'est vraiment rare des appartements comme celui au cameroun

Cons:

Nous avions tout apprécié. Tout était parfait

2025-11-15 via Nuitee
Z
Zohra extended_group sn
9
Pros:

the cleanliness and the security.

2025-11-03 via Nuitee
M
Melissa solo_traveller fr
10
2025-10-11 via Nuitee